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 Mobile Number Portability (MNP), Switching mobile no. to other telco

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krishtiano86
post Sep 28 2017, 01:03 PM

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Hi Guys,

Yesterday i applied at Celcom to port from Hotlink, they activated my service at Celcom immediately and asked to wait for SMS from maxis.

Today only received SMS from maxis, replied YES to port out. After 2 hours, a guy from maxis called and said port out server for ALL telco having problems. Might need 2 or 3 weeks to complete the request.

They said will give free 2GB data for the lateness.

Anyone else faced the same issue while porting out from maxis? Is this normal? Please advise guys.

Thanks.
UN1T3D
post Sep 28 2017, 02:33 PM

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QUOTE(krishtiano86 @ Sep 28 2017, 01:03 PM)
Hi Guys,

Yesterday i applied at Celcom to port from Hotlink, they activated my service at Celcom immediately and asked to wait for SMS from maxis.

Today only received SMS from maxis, replied YES to port out. After 2 hours, a guy from maxis called and said port out server for ALL telco having problems. Might need 2 or 3 weeks to complete the request.

They said will give free 2GB data for the lateness.

Anyone else faced the same issue while porting out from maxis? Is this normal? Please advise guys.

Thanks.
*
laugh.gif

You kena play already. There is no such server delay problem porting in or out from any telco. Maxis wants to make you forget about porting so tell ya need 2-3 weeks to mnp ...

devil.gif

krishtiano86
post Sep 28 2017, 07:10 PM

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QUOTE(UN1T3D @ Sep 28 2017, 02:33 PM)
laugh.gif

You kena play already. There is no such server delay problem porting in or out from any telco. Maxis wants to make you forget about porting so tell ya need 2-3 weeks to mnp ...

devil.gif
*
YES! I kena play kow kow!

At 4pm, receive SMS from celcom saying my application rejected my maxis. I was like WTF. Called celcom, they said Maxis response code was "Non fulfillment of contract". I was like WTF again, im using prepaid la macauhai!

At 5pm called Maxis, screw the CS up she said the "FREEEEE" 2gb they gave was with 1 month contract! And i can only port out on 28/10/2017!! mad.gif mad.gif so i screw them again, said i never requested this shit, your guy said its for "COMPENSATION" for the late port out server issues! bangwall.gif bangwall.gif

So the CS said she will get their technical department to remove the free 2gb and will take 24 hours, then can port to celcom! vmad.gif

I never knew Maxshit would stoop to such a low level to con people. So dissapointed with them! ranting.gif ranting.gif

Should i take this to MCMC? vmad.gif
life27
post Oct 4 2017, 05:11 PM

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change celcom to u-mobile it is advisable ?

how long it took to port out and port in to umobile ?

aside from time square is there any another place to register my umobile ?
adiwarna
post Oct 4 2017, 05:56 PM

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QUOTE(life27 @ Oct 4 2017, 05:11 PM)
change celcom to u-mobile it is advisable ?

how long it took to port out and port in to umobile ?

aside from time square is there any another place to register my umobile ?
*
Check at your area 1st wether umobile is okay or not

Mnp process nornally about 24 hrs

Can do at any umobile authorized dealer
AnsonKC
post Oct 7 2017, 11:00 AM

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anyone ported from umobile postpaid to digi prepaid before?
I replied YES to mnp confirmation msg on thursday morning around 8am
then friday morning around 11am, i receive sms from digi on umobile sim about my digi line is activated
but up until now (saturday morning) umobile line is still active. in fact i have both umobile and digi line active now. both can make calls but digi sim couldnt receive calls
is this normal? i saw a lot of ppl posting about mnp only takes 24 hours
siawyent
post Oct 13 2017, 04:54 PM

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My line is under my father's Digi Family plan Supp line, can I change the ownership to my own name then port to XOX immediately?

or need to wait for a month after change ownership to Digi Prepaid first then port out to XOX?
adiwarna
post Oct 13 2017, 05:06 PM

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QUOTE(siawyent @ Oct 13 2017, 04:54 PM)
My line is under my father's Digi Family plan Supp line, can I change the ownership to my own name then port to XOX immediately?

or need to wait for a month after change ownership to Digi Prepaid first then port out to XOX?
*
Make the supp line become single line

Can switch straight if not attach with any contract
life27
post Oct 22 2017, 10:19 PM

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Hi guys I got two questions need to ask .

Can I swap from celcom postpaid to umobile prepaid .

I just need to maintain my number only for what'sapp purpose .

Question 1 .Did I need to pay additional money to swap from postpaid to prepaid celcom to umobile ?

Or port in from postpaid to prepaid is not eligible ?

Question 2 , did I need to pay additional money to swap back from prepaid to postpaid later ?

This post has been edited by life27: Oct 22 2017, 10:21 PM
iamoracle
post Oct 26 2017, 09:06 AM

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Need advise.

I wish to MNP from U mobile prepaid line to XOX. However, the U mobile line is registered under my kid's name who is under 12 years old.

I know you will be surprised how I managed to do it. I registered it via U Mobile self care portal after I bought the starter pack at the hypermarket.

Will it be an issue if the receiver telco noticed the account is registered under an underage?

Thanks.


SUSMNet
post Oct 26 2017, 07:59 PM

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MCMC will ran random check.
if u r lucky then u will be notify
curaptz
post Oct 27 2017, 08:55 AM

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Last month, ive tried 5x to port out from digi to celcom.
I fill in form at bluecube, online n call to cs but all failed.
Celcom claim that digi didnt want to release the number.
So i call to digi, digi claim no application receive from celcom...
I didnt receive any sms from any telco during the period...

Got so fedup. .

Btw, no contract n no outstanding with digi..digi confirmed that i can port out anytime...
SUSMNet
post Oct 27 2017, 10:16 PM

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I think you should try another branch
Ngto
post Nov 1 2017, 03:05 AM

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QUOTE(krishtiano86 @ Sep 28 2017, 07:10 PM)
YES! I kena play kow kow!

At 4pm, receive SMS from celcom saying my application rejected my maxis. I was like WTF. Called celcom, they said Maxis response code was "Non fulfillment of contract". I was like WTF again, im using prepaid la macauhai!

At 5pm called Maxis, screw the CS up she said the "FREEEEE" 2gb they gave was with 1 month contract! And i can only port out on 28/10/2017!!  mad.gif  mad.gif  so i screw them again, said i never requested this shit, your guy said its for "COMPENSATION" for the late port out server issues!  bangwall.gif  bangwall.gif

So the CS said she will get their technical department to remove the free 2gb and will take 24 hours, then can port to celcom!  vmad.gif

I never knew Maxshit would stoop to such a low level to con people. So dissapointed with them!  ranting.gif  ranting.gif

Should i take this to MCMC?  vmad.gif
*
This Maxshit played me too. One day before my prepaid line became inactive, I applied to port out from Maxshit to OneXOX. The next day (while still active), they SMS me to confirm port out and I replied 'YES' . Few hours after that I tested the line by calling out, still active. So 7 hrs later the Hotlink red app still showed active.

So I checked with XoX what's happening, only then I found out that damned Maxshit rejected my port out citing line inactive.I called them to complain and they gave the bullshit that my line became inactive before I answered their sms with 'Yes' reply. At that time I even got their reply thanking me for my confirmation . I called them big Liars for pulling that kind of unethical stunt.

Now I had no choice but to top up and resubmit my application again to port out. Now waiting to see if they will do the right thing or try to pull another stunt again.

This post has been edited by Ngto: Nov 1 2017, 09:11 AM
siawyent
post Nov 1 2017, 08:41 AM

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Looks like there are many problems to MNP postpaid numbers?

I am thinking, will it be easier to change the postpaid number to prepaid first, then MNP to another telco?
Ngto
post Nov 1 2017, 09:10 AM

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QUOTE(siawyent @ Nov 1 2017, 08:41 AM)
Looks like there are many problems to MNP postpaid numbers? 

I am thinking, will it be easier to change the postpaid number to prepaid first, then MNP to another telco?
*
Look my post before you. Mine is prepaid line, Maxshit will stoop to the lowest levels whether postpaid or prepaid.
kit2
post Nov 1 2017, 01:18 PM

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QUOTE(Ngto @ Nov 1 2017, 03:05 AM)
This Maxshit played me too. One day before my prepaid line became inactive, I applied to port out from Maxshit to OneXOX. The next day (while still active), they SMS me to confirm port out and I replied 'YES' . Few hours after that I tested the line  by calling out, still active. So 7 hrs later the Hotlink red app still showed active.

So I checked with XoX what's happening, only then I found out that damned Maxshit rejected my port out citing line inactive.I called them to complain and they gave the bullshit that my line became inactive before I answered their sms with 'Yes' reply. At that time I even got their reply thanking me for my confirmation . I called them big Liars for pulling that kind of unethical stunt.

Now I had no choice but to top up and resubmit my application again to port out. Now waiting to see if they will do the right thing or try to pull another stunt again.
*
porting out on the last day of your validity is a gamble. you may have a slightly better chance of porting out if you have your request submitted AND processed first thing in the morning, anything later than that is almost doomed to fail.

based from lessons learned from past failures, now
i usually request port out in the afternoon 2 days before the number become inactive.

their letting you call out after your last day of validity may be a mistake on their part or perhaps a bug, but this doesn't stop them from rejecting you.

Ngto
post Nov 1 2017, 01:57 PM

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QUOTE(kit2 @ Nov 1 2017, 01:18 PM)
porting out on the last day of your validity is a gamble. you may have a slightly better chance of porting out if you have your request submitted AND processed first thing in the morning, anything later than that is almost doomed to fail.

based from lessons learned from past failures, now
i usually request port out in the afternoon 2 days before the number become inactive.

their letting you call out after your last day of validity may be a mistake on their part or perhaps a bug, but this doesn't stop them from rejecting you.
*
I submitted the evening before the last day. I already said the line was still active after I replied 'YES' in the afternoon. I still had the rest of the day before it's supposed to deactivate. I even called my other line 30min after my confirmation to ensure it was still active, I have the record and proof.

Anyway, today after my resubmission last night, and subsequently confirmed the 2nd time this afternoon , they called again 30min later trying their tricks again. Offered to give me some free data to trap me. Luckily I read the posts in this forum, and told they a big NO and asked them to keep their free data and that I know it's a trap. I just stopped short of saying F off.




blogomatic
post Nov 4 2017, 08:49 AM

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any idea how after port out request will friendi send the confirmation sms? already almost 1 day no sms.
Ngto
post Nov 4 2017, 09:49 AM

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QUOTE(blogomatic @ Nov 4 2017, 08:49 AM)
any idea how after port out request will friendi send the confirmation sms? already almost 1 day no sms.
*
Call your new Telco, ask them whether they receive any reply/status from old Telco.

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