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 Mobile Number Portability (MNP), Switching mobile no. to other telco

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Ngto
post Nov 1 2017, 03:05 AM

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QUOTE(krishtiano86 @ Sep 28 2017, 07:10 PM)
YES! I kena play kow kow!

At 4pm, receive SMS from celcom saying my application rejected my maxis. I was like WTF. Called celcom, they said Maxis response code was "Non fulfillment of contract". I was like WTF again, im using prepaid la macauhai!

At 5pm called Maxis, screw the CS up she said the "FREEEEE" 2gb they gave was with 1 month contract! And i can only port out on 28/10/2017!!  mad.gif  mad.gif  so i screw them again, said i never requested this shit, your guy said its for "COMPENSATION" for the late port out server issues!  bangwall.gif  bangwall.gif

So the CS said she will get their technical department to remove the free 2gb and will take 24 hours, then can port to celcom!  vmad.gif

I never knew Maxshit would stoop to such a low level to con people. So dissapointed with them!  ranting.gif  ranting.gif

Should i take this to MCMC?  vmad.gif
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This Maxshit played me too. One day before my prepaid line became inactive, I applied to port out from Maxshit to OneXOX. The next day (while still active), they SMS me to confirm port out and I replied 'YES' . Few hours after that I tested the line by calling out, still active. So 7 hrs later the Hotlink red app still showed active.

So I checked with XoX what's happening, only then I found out that damned Maxshit rejected my port out citing line inactive.I called them to complain and they gave the bullshit that my line became inactive before I answered their sms with 'Yes' reply. At that time I even got their reply thanking me for my confirmation . I called them big Liars for pulling that kind of unethical stunt.

Now I had no choice but to top up and resubmit my application again to port out. Now waiting to see if they will do the right thing or try to pull another stunt again.

This post has been edited by Ngto: Nov 1 2017, 09:11 AM
Ngto
post Nov 1 2017, 09:10 AM

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QUOTE(siawyent @ Nov 1 2017, 08:41 AM)
Looks like there are many problems to MNP postpaid numbers? 

I am thinking, will it be easier to change the postpaid number to prepaid first, then MNP to another telco?
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Look my post before you. Mine is prepaid line, Maxshit will stoop to the lowest levels whether postpaid or prepaid.
Ngto
post Nov 1 2017, 01:57 PM

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QUOTE(kit2 @ Nov 1 2017, 01:18 PM)
porting out on the last day of your validity is a gamble. you may have a slightly better chance of porting out if you have your request submitted AND processed first thing in the morning, anything later than that is almost doomed to fail.

based from lessons learned from past failures, now
i usually request port out in the afternoon 2 days before the number become inactive.

their letting you call out after your last day of validity may be a mistake on their part or perhaps a bug, but this doesn't stop them from rejecting you.
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I submitted the evening before the last day. I already said the line was still active after I replied 'YES' in the afternoon. I still had the rest of the day before it's supposed to deactivate. I even called my other line 30min after my confirmation to ensure it was still active, I have the record and proof.

Anyway, today after my resubmission last night, and subsequently confirmed the 2nd time this afternoon , they called again 30min later trying their tricks again. Offered to give me some free data to trap me. Luckily I read the posts in this forum, and told they a big NO and asked them to keep their free data and that I know it's a trap. I just stopped short of saying F off.




Ngto
post Nov 4 2017, 09:49 AM

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QUOTE(blogomatic @ Nov 4 2017, 08:49 AM)
any idea how after port out request will friendi send the confirmation sms? already almost 1 day no sms.
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Call your new Telco, ask them whether they receive any reply/status from old Telco.
Ngto
post Nov 7 2017, 04:02 AM

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QUOTE(blogomatic @ Nov 6 2017, 10:47 PM)
dang. status is still processing on Hotlink side since Saturday resubmission. called Friendi, said no request received yet. i wonder how long should i wait before escalating to MCMC.
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Call Hotlink , say you are going to contact MCMC.


This post has been edited by Ngto: Nov 7 2017, 04:06 AM

 

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