i just got called from hotlink, seems that after my port out from umobile to hotlink. all shortcode number starting with 6 gets blocked...

walao like that also can.. so 2 months they trigger happy block all 6 numbers shortcode for me.. nice...

Why they block for your?

so is the TAC problem solved now?

No idea ya after 2 months of back and forth with telco and bank is finally resolved

No idea who in the telco block my shortcode

i am giving up on umobile since their service level sucks and their plans are tricky and app not user friend, data speed slow, on all level failed.

Here's the interesting part, 2 days after reply YES sms to port out, the line happened to be passive, and umobile still ask to top up RM5 just to port it out, i say this is shame for a telco to ask for more money just to end their service.

not going to use umobile again since they handle it so unprofessional.

is there a possibility that the outgoing telco reject the MNP without porting out after request has been made (assuming name and IC correct)?

if they reject (for reason holding back the number), can we make an complaint to authority?

your lines need to be active to port out. That is the requirement.

Bear in mind that MNP is actually not 'free', as the receiving Telco bears the fee for it. So when you want to port out, the telco has the right to impose a minimal cool off period and to require you to have your lines active.


To be safe, make sure your line has more than 7 days validity left. Porting process takes 3 days Working day maximum, not including public holidays and weekends.


This post has been edited by Chrono-Trigger: Nov 24 2017, 09:42 AM

the MNP was rejected, i think they purposely make it difficult for outgoing customer, ok i throw them another RM10 top up just to get rid of umobile.

lets see what trick they come out with, will report back here.

more stupid things at umobile!

after they reject my mnp, i top up rm5, then realised that 5 days is meant as working days, so i proceed to top up another rm5, then check validity is only 5 days instead of 10 days!!!

so called cs, and they said need to top up another rm10 to get 10 days just to get out, blood suckers.

to make matter worse, i just learnt that if you ask your friend to top up rm2 to get 7 days, it will shorten the existing 5 days to become 2 days! it get worse, so ended up you pay rm12 to get 2 days validity, WTF?

how bullshit can umobile be?

i am very determine to get rid of umobile for all such stupid reasons and policies.

so now have to resubmit and wait for the sms again.

wish me luck.

Hmmm .....

1. Performing multiple top ups / reloads does not stack. It has always been like that for the past 20+ years ..... where have you been ? Definitely not umobile's fault there ....

2. Only one telco offers reloads with stacking validity ..... and its none of the big 4 telcos ... not one ...

3. I've checked my notes and Umobile does not have RM2 top ups or RM2 creditshare ... I've used credit shares on all big 4 telcos and none matches your claim that it will shorten existing validity down ..... it just definitely does not work that way ...

4. Umobile does suffers from terrible congestion in many areas ..... well ... excluding mine ...

5. Bear in mind that the stupid mnp reasons and policies you're claiming are not exclusive to Umobile alone .... for a very simple reason : those policies are regulated by SKMM and thus applies to ALL telcos ...

Refer to http://mnpcheck.skmm.gov.my/FAQ.aspx and one of the requirements is

- However, only active mobile numbers can port. Thus, do not terminate your current line before porting.

Prepaid accounts in grace period does not fulfill this particular requirement,

So, stop bitching and face reality.

We need to bear in mind that MNP isn't free. The cost has been absorbed by new port-in Telco. So it's only fair that they recover some of their cost by imposing a cooling off period of 30 days , at least they recover RM30 from an individual before he decides to port out.

Hmmm .....

Boss ... I find this amusing ... ex: I bought a (fully paid) prepaid telco M and I need to stay with telco M for 30 days so that telco M can recoup the mnp costs when I port-out to telco D becoz the mnp costs is to be absorbed by telco D ?

There's no stopping me from just waiting 30 days to lapse (including grace period) before reloading RM5 to port-out ... (yeah, been there done that).

True, there's costs associated with mnp ... but surely they won't be giving free mnps unless they have planned and allocated a budget for it ..... no need to rationalize telcos objective of making lotsa money ...

My mum has been using Celcom service since year 2004, and by that time government not yet annouced that all SIM card holder must register their IC.

Now I wan change telco service for mum from Celcom to Umobile, and they said the sim card not registered under my mum name so she can't port out.

Any idea how to sort this out? She dunwan to change new hp number.

Hmmm .....

All prepaid numbers was required to be registered in 2006 ..... so, you're saying she did not ? ..... which is not possible as ALL unregistered numbers were disconnected on 1st January 2007.

The one and only way is to find out to whom it was registered and do ownership transfer now ..... You are advised to get it done now before January 2018 whereby stricter prepaid rules will be enforced.

Good luck.

There is a number registered under my name..when i go centre to cut it, it will sambung balik later..really annoying..so after Jan 2018 my problem will be solve i think after reading your reply

Hmmm .....

This is amazing ...... line bonded with T-virus and able to auto-resurrect ..... I wish I have a line like this .....

Anyway, if you were to cut the line now, no one can re-activate it anymore ..... SKMM recently instructed all telcos that any expired prepaid line cannot be re-activated anymore.

Just to gain the upper hand, why don't you just mnp the number out to a different telco now and let it die ..... minus the T-virus .....

nice idea...btw what is the cheapest plan now? can i mnp to a prepaid no.?

Does Umobile got cooling period for porting out after i port in from other telco?

ayo terminate number going life again ? which telco is that ?
mcmc Jan 2018 is for prepaid only.

That number is prepaid..under my name...the telco is sialcom

This post has been edited by RioMeni: Nov 30 2017, 09:34 AM

anybody port out from umobile to hotlink recently? i ported out on thursday noon, replied the confirmation sms an hour after that, but till now still on umobile.