Nice, thanks for the information! I will do the same too when my contract is up next March.

I will take the 2 years contract too.

I actually took up offer 2 & sold the tv

what is the TV model?

Same, 50 inch samsung crystal uhd 4k smart tv.

Fyi, was on ngbb area and submitted termination request quoting expensive package. Few days later straight got terminated with no counter offer 😅

Now considering wifi broadband

Side question- anyone succesful insert other telco sim into maxis wifi 6 kaon model?

Are you using the 100Mbps plan? How much you are paying previously?

thanks for info.. but I’m unlucky. I asked nicely, nothing. So I raise transfer ID with unifi. Argued with Maxis cause they just cancel my request to port out. Argued and make noise with Maxis with threthening SKMM, finally called me and offer option 1. Phew… so much work but worth it.

Coming Monday, maxis maxpert will come and give me new router.


When maxis gonna rebate the free 6 months? Somehow I don’t believe Maxis

This post has been edited by dreamthief: Nov 1 2025, 11:38 PM

How's Maxis Fibre by the way? Our internet still isn't fixed and we're debating switching. Dealing with Unifi Support is a bit of PITA.

Yes I do know it'll use the same infrastructure (only HSBB here). We're looking at the 1 Gbps plan.

Part of me is looking forward to not experience the customary congestion on Unifi at certain hours of the day.

This post has been edited by Epic_winner091: Nov 2 2025, 12:30 AM

If you have infra issues at your area, e.g. frequent fiber cut and etc

I will suggest you to stick with Unifi unless Maxis deploy their own infra at your area

If Maxis is riding on TM's infra, it takes a lot of back and forth to get infra issue resolved and usually TM will take their own sweet time to fix it when it's not their own customer

oh, new router? that is nice.

All routing go through Maxis own server, only the last mile infra is shared. As long as your area doesn't have frequent fibre cut, go for it. Maxis fibre should be fine

Yeah, so ultimately see which deal more attractive to you & decide that way since not much difference between Unifi & Maxis.

In the next statement.

Yes, recently my friend also got a new router when she extended her contract upon receiving free 6 months and RM 99 for 300Mbps. Just came last week to change. At first, she didn't want to but they said it is free and she has been using Maxis router since installed. So might as well. Good service by Maxpert team, changed the SSID and password as her previous router, so no need to key in everything for her devices.

Thanks for heads up.

We're sticking to Unifi for the time being. There was a fibre cut from the FDP (green tong sampah in the back alley) to the house. The techs blame an animal (possibly a rat) for causing it.

true, and all tm people come to fix are only looking to scam you

how many times they charged me 500 until the last 1 i told maxis to solve internally

Tried to call up Maxis at 1123, want to try my luck to get offer for my Fibre upon contract ended.
Keep trying different option/selection, yet all still routed and answer by bot-operator.
Any advise which option to choose, so that I can reach a live-human-agent?

Choose report technical / fiber fault. Then human agent will assist you.

No luck, tried all options, 99.99% of it (is there a 0.01% chance for me? )are bot response mentioning sending me whatsapp link and ask me to click the link for further step.
I tried for live chat at the Whatsapp, its human agent, but giving official replies. Requested them to arrange a sales person to contact me, yet getting official answer saying please refer to maxis site for latest promo.

Will sign up for Unifi and request for port out, hope there will be a real Maxis sales person contacting me for a good counter offer, else, bye Maxis, come back 2 years later.

To speak to customer service (home fiber), follow this ->1 2 1 2 2 0

Hi mates,

I am getting a call from this random number 03-23013425 claiming that she is from Maxis and offer me to replace a new maxis fibre router free of charge.

The thing is my router is the same new router from official website : KAON AR2140 Maxis Certified WiFi 6 Router

Is there a new router model that I am not aware of or its a scam call?