Noobie ask ask... those above say wanted to change to Unifi, is becoz stuck at RM89 for 30mbps? Or due to poor service/connection with Maxis?

So basically is due to pricing issue la...
Coz noobie me considering to jumpship into Maxis due to the offer 6+2months free... If u all jumpship away not mainly due to service/line, then i jump in saja

Can share your agent, want to shift also ,finding a promising agent, as some say those agent MIA once transferred


No need to be honest, i guess everyone know its a gimmick, but at least he got the 6+1 and at cheaper price as u mentioned

This post has been edited by C_ST: Oct 25 2023, 09:53 AM

WE might feel they dont appreciate exisiting customer...
Maybe behind the curtain is... all telco ady pakat, let unifi customer go to maxis, let maxis customer go to unifi.
Instead of sharing customer info due to PDPA, customer now willing share thier info to telco

Tried to call up Maxis at 1123, want to try my luck to get offer for my Fibre upon contract ended.
Keep trying different option/selection, yet all still routed and answer by bot-operator.
Any advise which option to choose, so that I can reach a live-human-agent?

No luck, tried all options, 99.99% of it (is there a 0.01% chance for me? )are bot response mentioning sending me whatsapp link and ask me to click the link for further step.
I tried for live chat at the Whatsapp, its human agent, but giving official replies. Requested them to arrange a sales person to contact me, yet getting official answer saying please refer to maxis site for latest promo.

Will sign up for Unifi and request for port out, hope there will be a real Maxis sales person contacting me for a good counter offer, else, bye Maxis, come back 2 years later.

Thanks, managed to reach a live agent. But sad case, same giving me official answers, ask me to refer website and will not arrange any sales person to call me. Say sales team will automatic call me if there is any promo.
So, applied Unifi, see if any counter offer when i submit of port out request.


I got a call from 03-2859 4401, same claiming from Maxis and offer to replace new router, but contract 24 months.
Shoot her off asking what newer model she can offer, she mumble n say got la got la. I tell her i only wan promo/offer upon my contract end and she say this not her job.