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 The Official Maxis FTTH Thread | v5, Maxis Home Fibre Internet, from RM89

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harrishkrishna1
post Aug 12 2025, 12:51 AM

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QUOTE(Raymond T. @ Aug 11 2025, 11:59 PM)
Maxis Telesales called me today offering 500Mbps RM 89 & 1Gbps RM 119 lifetime price. Worth to transfer over from Unifi ?
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Nego more
harrishkrishna1
post Aug 16 2025, 07:37 AM

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QUOTE(KenYoung @ Aug 15 2025, 09:41 PM)
Similar sop like 2 years ago?

I remembered 2 years ago it was something like :

Submit docs to agent for processing

Get transfer port request then maxis call u 1st time to confirm..
Once confirm then they will start process..

Get the transfer code then bring to maxis center...
At maxis center they will call u 2nd time to retain u... Usually quite good offer. So after maxis counter offer me d then bopian cancel agent there. Lol. So paiseh... 😂 😂
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Ya is always like this.
harrishkrishna1
post Oct 23 2025, 11:51 AM

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QUOTE(fruitie @ Oct 22 2025, 08:08 PM)
My friend got counter-offered by Maxis. RM 99 for 300Mbps, free 6 months, 2 years contract. After contract ends, price goes back to RM 129 but 2 years later we can try again other packages. biggrin.gif
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yep, got this also previously.
harrishkrishna1
post Oct 28 2025, 11:24 PM

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QUOTE(megakeygen_zero @ Oct 28 2025, 05:28 PM)
No. I just called and said can you give me offer? Or else i will switch

Two days later, they called again (from termination department) and offered me two packages

Rm99 300mbps free 6 months (2 years contract)
Rm99+1 300mbps and get 50 inch samsung tv (3 years contract)

Decided for the first one. Two years is quite long and I’m sure better pricing will come. Plus if they offered me larger TV then okay lah haha
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I actually took up offer 2 & sold the tv
harrishkrishna1
post Oct 29 2025, 07:42 AM

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QUOTE(megakeygen_zero @ Oct 29 2025, 07:10 AM)
what is the TV model?
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Same, 50 inch samsung crystal uhd 4k smart tv.
harrishkrishna1
post Nov 2 2025, 02:45 PM

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QUOTE(YoungMan @ Nov 2 2025, 11:49 AM)
All routing go through Maxis own server, only the last mile infra is shared. As long as your area doesn't have frequent fibre cut, go for it. Maxis fibre should be fine
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Yeah, so ultimately see which deal more attractive to you & decide that way since not much difference between Unifi & Maxis.
harrishkrishna1
post Nov 22 2025, 11:33 AM

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QUOTE(rudat @ Nov 22 2025, 11:14 AM)
My 300 Mbps plan suddenly changed to 500 Mbps when I checked the Maxis app. I wasn’t aware of this upgrade until today. So far, my bill amount is still the same. Anyone else experiencing this?

Edit: Never mind, it is because of this https://www.maxis.com.my/en/terms-condition...xis-home-fibre/
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U were on 129 300 plan?
harrishkrishna1
post Nov 23 2025, 06:17 PM

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QUOTE(fruitie @ Nov 23 2025, 03:51 AM)
Nice. Mine is also 129 for 300Mbps but still within contract until March 2026.
They upgraded me once in Nov/Dec 2023. When my contract expired in March 2024, I asked for a better offer, but they could only offer me 129 for 300 Mbps permanently. I accepted, and the speed was reduced back to 300Mbps from 500Mbps.
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They reduced? That's shitty
harrishkrishna1
post Dec 11 2025, 01:11 PM

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QUOTE(OlgaC4 @ Dec 11 2025, 02:10 PM)
My maxis 300mbps contract just ended on 9/12/2025. How to make the maxis retension team call you for counter offer?
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call customer service
harrishkrishna1
post Dec 12 2025, 09:15 AM

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QUOTE(YoungMan @ Dec 12 2025, 09:39 AM)
Good decision, just port to Time.
I also received same call from Maxis last week, I just told the person bluntly, TM offer Rm90 for 500mbps, and you should be ashame to call up your customer to offer Rm149 for the same plan.
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haha nice one sticking it to them
harrishkrishna1
post Dec 13 2025, 05:52 PM

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QUOTE(tungfunglaw @ Dec 13 2025, 03:34 PM)
Lately it seems maxis fiber is having intermittent speed issue.

hkl, from 330mbps dropped until 3mbps occasionally and to report the issue, so damn tedious. self-care portal testing/raising a report is impossible as long as there's connection.

need to call kns.
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yeah, the self-care portal also has changed. It was easier to raise a case just earlier this year. Now is like what you said.

 

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