Experiencing high ping + very slow download speed.

To Maxis server


To non-Maxis server (local) :

This one week maxis internet like shit... Very super slow. Loading lowyat forum also take 10 sec

is it Penang region only slow?

Hi, allow us to check this for you. Kindly pm us the affected mobile number , screen shot of the latest speed test result and the complete address for further check.

TQ/Tee

nah .. just do the announcement about issue happen at northern region.

Looks like speed is back to normal now.

yes ,, back to normal

Same question on the unifi thread,asking just in case
Was looking at the offer for maxis to unifi and unifi to maxis 6 month free package
does anyone know how much would i save in the long run and what did i get in the end for the 2 year contract?

Home was Maxis 300 Mbps (RM149) ,planning to switch to unifi 2 year (RM159 after 6 month free)
Office was Unifi 100 Mbps (RM136.75),planning to switch to Maxis 2 year (Rm129 after 6 month free)

Advise would be great to have

Already using wifi 6 router from maxshit? If not they can give free upgrade + 6 months @rm119 if you threatened to terminate but will get another 24 months tied down. You can also try asked for free public IP.

This post has been edited by adamw: May 20 2023, 10:33 PM

Where do i try to ask for free upgrade? Maxis centre?

Just called CS says you want to terminate, retention team will called you to persuade you to stay on with some goodies, pandai2 nego.

got it,i will try that

Does maxis ppl work on the weekends ? Home fibre down for two days, all they can say is to ask me to wait and wait.

Hi can u PM me as well on how to do settings on how to change passwords on router setting as well

Am new user of maxis fibre TQ

Hi, allow us to check this for you. Kindly DM us your Maxis account details.

TQ/Tee

Hi, we have replied to you via DM.

TQ/Tee

Maxis called me to offer me upgrade from 30mbps to 300 Mbps package. Rm109 for 12 months, after that back to normal price rm149/months. But as per agent, I can request to downgrade back to 30mbps package without any contract lockdown after offer period, how can I confirm what agent told is true and valid?

Ask for written statement through email or WA for the offer.

Hi, may I know if I am going to move to a landed home and would like to install Maxis fibre. Owner mention than previous tenant subscribe to Unifi and already got all the wiring. Can Maxis installer just activate CPE from the said wiring?

This post has been edited by rannworld: May 25 2023, 10:34 PM