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 The Official Maxis FTTH Thread | v5, Maxis Home Fibre Internet, from RM89

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waisang
post Sep 5 2022, 12:47 AM

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Anyone has any tips of two routers running on Maxis home internet yet to keep the maxis stock router for home call use? Thanks.
chtan
post Sep 5 2022, 08:09 AM

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QUOTE(Quanta @ Sep 4 2022, 02:10 PM)
Agree, 100Mbps drop down to 4-12Mbps nia. Ping time crawl to 20-50ms
*
The problem had since been resolved 2hrs later. It was due to their terminal problem according to their support.
Oltromen Ripot
post Sep 5 2022, 10:35 AM

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QUOTE(waisang @ Sep 5 2022, 12:47 AM)
Anyone has any tips of two routers running on Maxis home internet yet to keep the maxis stock router for home call use? Thanks.
*
some says the maxis router can set to passthrough, but i guess that depends on router model and whether it supports so.

(pass-through: both vlan 621 and 822 gets connected through maxis router, but, it only process the voip vlan 822, and as for the internet vlan 621, it does not process and just pass it as-is onwards to another router that is also connected to it.)

the following are conventional ideas on how to set it up without passthrough.

user posted image

user posted image

user posted image

This post has been edited by Oltromen Ripot: Sep 5 2022, 10:38 AM
PRSXFENG
post Sep 5 2022, 12:51 PM

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Personally I suggest using the setup in the 2nd image

can also consider using ethernet voip phone, there's a thread in this forum
Quanta
post Sep 5 2022, 01:43 PM

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it drop speed again right now. Left with 28Mbps down
Oltromen Ripot
post Sep 5 2022, 02:46 PM

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QUOTE(Quanta @ Sep 5 2022, 01:43 PM)
it drop speed again right now. Left with 28Mbps down
*
i guess i'll go to install M9 Plus tonight. so i can run speedtest from remote and see if my site is affected by similar slowdowns that you guys are experiencing.
Quanta
post Sep 5 2022, 03:20 PM

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recovered back to its normal speed at 3pm.
Oltromen Ripot
post Sep 6 2022, 11:00 AM

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QUOTE(khainiz94 @ Aug 30 2022, 07:44 PM)
Damn.
I only get cheap mesh from Maxis.
Better test now.
Can try to get max speed from it.
*
QUOTE(chtan @ Sep 4 2022, 01:34 PM)
Maxis fiber is currently having a problem and whole PG is affected by this. It slows to a crawl since yesterday night.
*
QUOTE(Quanta @ Sep 5 2022, 01:43 PM)
it drop speed again right now. Left with 28Mbps down
*
today is Sep6.
Got my baseline reading and ready to test PG anytime 🫑 πŸ˜…

user posted image

I would say a solid 480Mbps/100Mbps.
Slightly lower than the subscriber 500Mbps/100Mbps but I console myself that it could be due to the pole-to-inlet-to-wall-to-BTU non-contiguous cabling.

1st reading was very low due to using a cable pretending to wear "CAT6e" badge.
chtan
post Sep 6 2022, 11:34 AM

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QUOTE(Oltromen Ripot @ Sep 6 2022, 11:00 AM)
today is Sep6.
Got my baseline reading and ready to test PG anytimeΒ  🫑 πŸ˜…

user posted image

I would say a solid 480Mbps/100Mbps.
Slightly lower than the subscriber 500Mbps/100Mbps but I console myself that it could be due to the pole-to-inlet-to-wall-to-BTU non-contiguous cabling.

1st reading was very low due to using a cable pretending to wear "CAT6e" badge.
*
Tested my yesterday. Only 150Mbps while I subscribe to 500Mbps. Complained many time already but no action taken.
Attached Image

This is about my normal speed. That day was even worse, battlenet/steam/youtube all refused to connect.

This post has been edited by chtan: Sep 6 2022, 11:35 AM
Oltromen Ripot
post Sep 6 2022, 11:47 AM

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QUOTE(chtan @ Sep 6 2022, 11:34 AM)
Tested my yesterday. Only 150Mbps while I subscribe to 500Mbps. Complained many time already but no action taken.
Attached Image

This is about my normal speed. That day was even worse, battlenet/steam/youtube all refused to connect.
*
I disagree with testing outside of the ISP network. When we t/shoot network issue, we start with the closest point, then move further out. Eliminate if it's our own cable or ISP itself is having problem.

i.e. speedtest against your own ISP.
Unifi (PG) against closest TM Seberang Prai.
Maxis against closest Maxis Kuala Lumpur.

Fast.com is Netflix-centric. Not totally useless, but the value of it is biased in the general scheme of things.

So how is the speedtest to own ISP?

This post has been edited by Oltromen Ripot: Sep 6 2022, 11:50 AM
chtan
post Sep 6 2022, 11:51 AM

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QUOTE(Oltromen Ripot @ Sep 6 2022, 11:47 AM)
I disagree with testing outside of the ISP network. When we t/shoot network issue, we start with the closest point, then move further out. Eliminate if it's our own cable or ISP itself is having problem.

i.e. speedtest against your own ISP.
Unifi (PG) against closest TM Seberang Prai.
Maxis against closest Maxis Kuala Lumpur.

Fast.com is Netflix-centric. Not totally useless, but the value of it is cheap in the general scheme of things.

So how is the speedtest to own ISP?
*
Guess what, this is the link Maxis support given to me to perform the test. LOL.
I did all sort of tests lar before. Be in speedtest from Umobile, Maxis themselves one or unifi one. All given the same result (of course +-a bit).
Their technician was even came to my house to update the router firmware but ended up the same.

This post has been edited by chtan: Sep 6 2022, 11:54 AM
YoungMan
post Sep 6 2022, 01:58 PM

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QUOTE(chtan @ Sep 6 2022, 12:51 PM)
Guess what, this is the link Maxis support given to me to perform the test. LOL.
I did all sort of tests lar before. Be in speedtest from Umobile, Maxis themselves one or unifi one. All given the same result (of course +-a bit).
Their technician was even came to my house to update the router firmware but ended up the same.
*
Did the TM technician also come to check on infra? Since still cant solve, you have to report to MCMC to get them to work.
chtan
post Sep 6 2022, 02:11 PM

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QUOTE(YoungMan @ Sep 6 2022, 01:58 PM)
Did the TM technician also come to check on infra? Since still cant solve, you have to report to MCMC to get them to work.
*
Only Maxis technician was here before. If the problem still persists this round, I might consider reporting to MCMC.
Oltromen Ripot
post Sep 6 2022, 02:42 PM

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QUOTE(chtan @ Sep 6 2022, 11:51 AM)
Guess what, this is the link Maxis support given to me to perform the test. LOL.
I did all sort of tests lar before. Be in speedtest from Umobile, Maxis themselves one or unifi one. All given the same result (of course +-a bit).
Their technician was even came to my house to update the router firmware but ended up the same.
*
if you had tested inside own Maxis ISP and it is already problematic, then the issue might be closer to home than being faraway on seabed and foreign soil.
PRSXFENG
post Sep 6 2022, 02:48 PM

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QUOTE(Oltromen Ripot @ Sep 6 2022, 11:00 AM)
today is Sep6.
Got my baseline reading and ready to test PG anytime  🫑 πŸ˜…

user posted image

I would say a solid 480Mbps/100Mbps.
Slightly lower than the subscriber 500Mbps/100Mbps but I console myself that it could be due to the pole-to-inlet-to-wall-to-BTU non-contiguous cabling.

1st reading was very low due to using a cable pretending to wear "CAT6e" badge.
*
Cough, the reason is because of TM.
It's a known secret that TM intentionally sets a more restrictive cap on other ISP's riding on their infra to make you think they're better as they can offer the true speeds.
jsnhoh
post Sep 6 2022, 03:47 PM

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QUOTE(PRSXFENG @ Sep 6 2022, 02:48 PM)
Cough, the reason is because of TM.
It's a known secret that TM intentionally sets a more restrictive cap on other ISP's riding on their infra to make you think they're better as they can offer the true speeds.
*
Yes, coward TM playing unfair game, I rather opt for TIME fibre than this bloodsucker...
khainiz94
post Sep 6 2022, 04:25 PM

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QUOTE(Oltromen Ripot @ Sep 6 2022, 11:00 AM)
today is Sep6.
Got my baseline reading and ready to test PG anytimeΒ  🫑 πŸ˜…

user posted image

I would say a solid 480Mbps/100Mbps.
Slightly lower than the subscriber 500Mbps/100Mbps but I console myself that it could be due to the pole-to-inlet-to-wall-to-BTU non-contiguous cabling.

1st reading was very low due to using a cable pretending to wear "CAT6e" badge.
*
That is quite solid actually.
Mine also is quite solid since the first installation.

But I only able to get full speed 300/50+ on the main Maxis router AR2140.
But on the satellite router, it depends.
But mostly stable at 280/50+ Mbps.
Overall I am satisfied with the mesh performance.
I only opt for mesh because lazy to tinker with other routers.

Seriously if I sign contract with Unifi that time, my issue with Unifi with international traffic shaping after 8 pm will never be solved.
Experience this network shaping since my Streamyx 2 Mbps and also my lame Unifi Air era.
Annoying when I have issues with international websites on weekends and after 8 pm.
Twitter, Paramount+, Peacock, etc.

This post has been edited by khainiz94: Sep 6 2022, 04:29 PM
Oltromen Ripot
post Sep 6 2022, 05:33 PM

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QUOTE(khainiz94 @ Sep 6 2022, 04:25 PM)
But I only able to get full speed 300/50+ on the main Maxis router AR2140.
But on the satellite router, it depends.
But mostly stable at 280/50+ Mbps.
Overall I am satisfied with the mesh performance.
*
The only reason i put the M9 Plus - and a single unit at that - is because I want the built-in speed tester cabled direct to the Maxis Huawei router πŸ˜…

maybe later i'll connect the rest of units, but at least now the first important purpose is already satisfied.
salimbest83
post Sep 7 2022, 10:02 AM

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fed up with maxis.
definitely will terminate once the contract ended

they never give us our subscribed speed on the term of
" we already give u the promised speed of over 80% "

meanwhile, our my fren on 300 unifi always getting 300 as subscribed

user posted image

user posted image

This post has been edited by salimbest83: Sep 7 2022, 10:02 AM
PRSXFENG
post Sep 7 2022, 10:32 AM

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QUOTE(salimbest83 @ Sep 7 2022, 10:02 AM)
fed up with maxis.
definitely will terminate once the contract ended

they never give us our subscribed speed on the term of
" we already give u the promised speed of over 80% "

meanwhile, our my fren on 300 unifi always getting 300 as subscribed

user posted image

user posted image
*
As mentioned above,
this is TM's sly tactics
It's a known secret that
For their own customers, they set the cap to exactly or over the subscribed plan
For other ISPs riding on their infra, they set the cap ever so slightly lower to make you think Unifi is better as they can offer the true 300Mbps
and make you hate Maxis or the other isps riding on their infra for being slower.

I'm using Maxis fibre on Maxis own infra, I get 38Mbps from 30Mbps plan.
A relative of mine is using Maxis fibre on TM infra, 28Mbps max, never higher.

Not sure how this info will help but I suppose you can try using this to hold TM (and Maxis) accountable.

This post has been edited by PRSXFENG: Sep 7 2022, 10:35 AM

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