Hello All,

Need Sifu to advise
1. Is it still required Maxis switch the Internal IP to Public IP? My understanding Maxis will provide Internal IP by default.
2. Will this effect the speed performance? There were many issues in the past discussion.

Thanks for advice.

Anyone please share what is the new Maxis WIFI router will be provided for RM139 subscription? Thanks.

Thanks, is it a good performance Wifi Router? how's the coverage for two storey house?

Hi, any advise how to change Maxis Technicolor TG389ac WiFi router DNS server IP to Google DNS? Thanks

Checked the file however unable to figure out the way to enter Google DNS to enter, i can't find the field to enter it

Hi, does Maxis Home Internet running IPv6? As per my Maxis Technicolor TG389ac WiFi router, the IPv6 always shown "IPv6 Connecting"

Have spoken to Maxis, you can only use public DNS IP if you are using public IP address

I am using Technicolor MediaAccess TG389ac (ver 16.3) Wifi Router, and always experience WIFI connection failed without any reason, the only way to resolve the problem is to reboot the WIFI Router,

Any help?

Anyone has fix to solve the Maxis stock WiFi router Technicolor TG389ac Wi-Fi disconnection error? This is a new stock Wi-Fi router by Maxis

Any recommend router (build-in telephone port) for replacement?

The current new Maxis technicolor tg389ac WIFI AC Router has firmware WIFI dropped error, Maxis has given no help and unable to resolve the error,
It is all good using LAN cable to access internet and home phone call
The so called Maxis Expert has zero knowledge and they claimed TM Modem problem and need to schedule with TM
very poor

Most of the WIFI router does not build-in with telephone port, is it possible to configure the telephone on the TM modem?

You need to disable Band Steering Enabled in Wireless, i am using Technicolor TG389ac

It is still 2 bands running and you still able to select which band to use for your device, meant that you dont need automated by the system
both Maxis and me have encountered the automated band steering error, it caused wifi failed to connect most of the time
It is very good after the changes

It is firmware bug.

Contact Maxis for technicolor TG389ac firmware update
Contact Maxis to change your Internal IP to public IP if you wanna remote access your CCTV related

Pmed

Contact Maxis for the replacement upgrade

For my experience, i was from Unifi to Maxis, to the certain expectation of my network usage experience, i would preferred to go back Unifi for better uncontrolled network or less restricted network example torrent, gaming, surfing etc

Maxis has been implemented network controlled behind user experienced, you dont really know what network has been set to lower prioritization, best hour for streaming etc, you dont want to restricted yourself for only youtube, facebook access for good experience.

I have been using alot on VPN network to pass by the geolocation restricted, TV box streaming, iptv, it is totally congested in the night, the VPN streaming completely failed, IPTV streaming lagged etc

The speedtest may provide you good result, sometimes the bandwidth dropped to 2mb without any reason,

I have been lodged the complaint to Maxis, all feedback said TM issue, they have been advised they need time to check with TM

From my 3 months experience switched with Maxis, my incident call

1. WIFI router setup issue
2. Call telephony setup problem
3. 2mb download speed (Maxis told me they have network problem)
4. unstable speed test result
5. surfing low speed for 48 hours (awaiting for them to fix it)
6. low quality WIFI router provided

If you are happy with Unifi or your current provider, do not switch it

I can't terminate the service now.

no issue