Maxis fiber is currently having a problem and whole PG is affected by this. It slows to a crawl since yesterday night.
The Official Maxis FTTH Thread | v5, Maxis Home Fibre Internet, from RM89
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 Sep 4 2022, 01:34 PM
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Sep 5 2022, 08:09 AM
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#2
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QUOTE(Quanta @ Sep 4 2022, 02:10 PM) Agree, 100Mbps drop down to 4-12Mbps nia. Ping time crawl to 20-50ms The problem had since been resolved 2hrs later. It was due to their terminal problem according to their support. Quanta liked this post
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Sep 6 2022, 11:34 AM
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#3
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QUOTE(Oltromen Ripot @ Sep 6 2022, 11:00 AM) today is Sep6. Tested my yesterday. Only 150Mbps while I subscribe to 500Mbps. Complained many time already but no action taken.Got my baseline reading and ready to test PG anytime 🫡 😅  I would say a solid 480Mbps/100Mbps. Slightly lower than the subscriber 500Mbps/100Mbps but I console myself that it could be due to the pole-to-inlet-to-wall-to-BTU non-contiguous cabling. 1st reading was very low due to using a cable pretending to wear "CAT6e" badge. 
This is about my normal speed. That day was even worse, battlenet/steam/youtube all refused to connect. This post has been edited by chtan: Sep 6 2022, 11:35 AM sadlyfalways liked this post
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Sep 6 2022, 11:51 AM
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#4
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QUOTE(Oltromen Ripot @ Sep 6 2022, 11:47 AM) I disagree with testing outside of the ISP network. When we t/shoot network issue, we start with the closest point, then move further out. Eliminate if it's our own cable or ISP itself is having problem. Guess what, this is the link Maxis support given to me to perform the test. LOL.i.e. speedtest against your own ISP. Unifi (PG) against closest TM Seberang Prai. Maxis against closest Maxis Kuala Lumpur. Fast.com is Netflix-centric. Not totally useless, but the value of it is cheap in the general scheme of things. So how is the speedtest to own ISP? I did all sort of tests lar before. Be in speedtest from Umobile, Maxis themselves one or unifi one. All given the same result (of course +-a bit). Their technician was even came to my house to update the router firmware but ended up the same. This post has been edited by chtan: Sep 6 2022, 11:54 AM |
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Sep 6 2022, 02:11 PM
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#5
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QUOTE(YoungMan @ Sep 6 2022, 01:58 PM) Did the TM technician also come to check on infra? Since still cant solve, you have to report to MCMC to get them to work. Only Maxis technician was here before. If the problem still persists this round, I might consider reporting to MCMC. |
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