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 The Official Maxis FTTH Thread | v5, Maxis Home Fibre Internet, from RM89

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Zmir
post Mar 4 2015, 12:26 AM

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From: Burgertown


I did some traceroute on why the AUS ping is so terrible, and apparently its going through JP & HK before connection to AUS.. no wonder Im getting up to 600 ping..
My friends using Unifi connect directly to AUS..

Anyone know to whom I can complain about this terrible routing?

Traceroute below, Red is JP, Blue is HK..

1 1 ms 1 ms 2 ms 192.168.1.254
...
8 5 ms 4 ms 4 ms 58.71.241.82
9 5 ms 4 ms 4 ms g-1-0-1.kchp-pe203.maxis.net.my [202.151.241.222]
10 5 ms 9 ms 4 ms xe-0-1-0.r02.kslrml01.my.bb.gin.ntt.net [203.78.193.17]
11 100 ms 149 ms 115 ms as-0.r23.osakjp02.jp.bb.gin.ntt.net [129.250.6.94]
12 87 ms 82 ms 93 ms ae-2.a21.osakjp01.jp.ra.gin.ntt.net [61.200.80.142]
13 93 ms 84 ms 94 ms 211.129.58.189
14 109 ms 97 ms 108 ms 61.207.4.85
15 114 ms 114 ms 113 ms 122.1.245.17
16 116 ms 117 ms 110 ms 60.37.27.68
17 117 ms 179 ms 115 ms 122.28.104.194
18 157 ms 156 ms 145 ms 210.163.230.94
19 144 ms 132 ms 129 ms otejbb206.int-gw.kddi.ne.jp [106.187.6.105]
20 146 ms 143 ms 143 ms tr-ote121.int-gw.kddi.ne.jp [106.187.6.150]

21 379 ms 374 ms 478 ms 202.84.148.229
22 382 ms 379 ms 375 ms 202.84.148.230
23 461 ms 459 ms 461 ms i-0-0-0-0.sydo-core01.bx.telstraglobal.net [202.84.141.194]
24 467 ms 461 ms 477 ms 202.84.223.46

25 464 ms 472 ms 470 ms bundle-ether3.oxf-gw1.sydney.telstra.net [203.50.13.53]
26 460 ms 465 ms 461 ms bundle-ether17.ken-core10.sydney.telstra.net [203.50.13.77]
27 461 ms 462 ms 466 ms bundle-ether1.ken-edge902.sydney.telstra.net [203.50.11.97]
28 457 ms 473 ms 466 ms hig1331637.lnk.telstra.net [139.130.213.154]
29 462 ms 461 ms 458 ms syd.valve.net [103.10.125.1]
danieltay
post Mar 4 2015, 02:13 AM

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QUOTE(Zmir @ Mar 3 2015, 09:21 PM)
Maxis routing is horrible!

While playing dota2,
My friends unifi ping to australia is around 230ms
My Maxis fibre ping to australia is around 500ms

Is there anything i can do?
*
Yes, change to unifi if gaming is your main usage of internet.

Or else, you've to get used of the suffering, courtesy of maxshit!
danieltay
post Mar 4 2015, 02:19 AM

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QUOTE(Zmir @ Mar 4 2015, 12:26 AM)
I did some traceroute on why the AUS ping is so terrible, and apparently its going through JP & HK before connection to AUS.. no wonder Im getting up to 600 ping..
My friends using Unifi connect directly to AUS..

Anyone know to whom I can complain about this terrible routing?

Traceroute below, Red is JP, Blue is HK..

  1     1 ms     1 ms     2 ms  192.168.1.254
...
  8     5 ms     4 ms     4 ms  58.71.241.82
  9     5 ms     4 ms     4 ms  g-1-0-1.kchp-pe203.maxis.net.my [202.151.241.222]
10     5 ms     9 ms     4 ms  xe-0-1-0.r02.kslrml01.my.bb.gin.ntt.net [203.78.193.17]
11   100 ms   149 ms   115 ms  as-0.r23.osakjp02.jp.bb.gin.ntt.net [129.250.6.94]
12    87 ms    82 ms    93 ms  ae-2.a21.osakjp01.jp.ra.gin.ntt.net [61.200.80.142]
13    93 ms    84 ms    94 ms  211.129.58.189
14   109 ms    97 ms   108 ms  61.207.4.85
15   114 ms   114 ms   113 ms  122.1.245.17
16   116 ms   117 ms   110 ms  60.37.27.68
17   117 ms   179 ms   115 ms  122.28.104.194
18   157 ms   156 ms   145 ms  210.163.230.94
19   144 ms   132 ms   129 ms  otejbb206.int-gw.kddi.ne.jp [106.187.6.105]
20   146 ms   143 ms   143 ms  tr-ote121.int-gw.kddi.ne.jp [106.187.6.150]

21   379 ms   374 ms   478 ms  202.84.148.229
22   382 ms   379 ms   375 ms  202.84.148.230
23   461 ms   459 ms   461 ms  i-0-0-0-0.sydo-core01.bx.telstraglobal.net [202.84.141.194]
24   467 ms   461 ms   477 ms  202.84.223.46

25   464 ms   472 ms   470 ms  bundle-ether3.oxf-gw1.sydney.telstra.net [203.50.13.53]
26   460 ms   465 ms   461 ms  bundle-ether17.ken-core10.sydney.telstra.net [203.50.13.77]
27   461 ms   462 ms   466 ms  bundle-ether1.ken-edge902.sydney.telstra.net [203.50.11.97]
28   457 ms   473 ms   466 ms  hig1331637.lnk.telstra.net [139.130.213.154]
29   462 ms   461 ms   458 ms  syd.valve.net [103.10.125.1]
*
If you can get maxshit cto, the famous guy with stupid youtube video, maybe he will listen to you.

If you talk to maxshit customer service, don't waste time. They are not maxshit staffs actually, the whole maxshit ftth is outsourced to outsider, i.e. contractor, even the maxshit onsite technician is again outsourced to another party. So do you think they care?

You need to thank god if your maxshit internet connection is not down! So forget about solving the latency.

This post has been edited by danieltay: Mar 4 2015, 02:20 AM
TSronnie
post Mar 4 2015, 09:48 AM

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QUOTE(Zmir @ Mar 3 2015, 09:21 PM)
Maxis routing is horrible!

While playing dota2,
My friends unifi ping to australia is around 230ms
My Maxis fibre ping to australia is around 500ms

Is there anything i can do?
*
Don't play games online.... cool2.gif
seatux
post Mar 4 2015, 02:46 PM

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I am signing up for Maxis fibre the last few days, but for some stupid reason my house is listed in a neighbouring Taman instead of the correct one. Oddly enough my neighbours are all listed correctly.

What do I do?
ChocChristy
post Mar 4 2015, 07:01 PM

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10Mbps @ RM128 (with Maxis ONE plan mobile)

I am curious if this is listed on the website? Can't seem to find it anyway. Wondering if the RM128 will last for as long a I subscribe to Maxis One?
mdineshp
post Mar 7 2015, 10:44 PM

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QUOTE(ChocChristy @ Mar 4 2015, 07:01 PM)
10Mbps @ RM128 (with Maxis ONE plan mobile)

I am curious if this is listed on the website? Can't seem to find it anyway. Wondering if the RM128 will last for as long a I subscribe to Maxis One?
*
The link is still on the main page if you check thru mobile.
http://www.maxis.com.my/en/personal/intern...t.html#packages
Best you give a call to maxis to inquire about the length of this promo if you are subcribed to maxis one
r1nk
post Mar 7 2015, 10:55 PM

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QUOTE(Zmir @ Mar 3 2015, 09:21 PM)
Maxis routing is horrible!

While playing dota2,
My friends unifi ping to australia is around 230ms
My Maxis fibre ping to australia is around 500ms

Is there anything i can do?
*
solution.. just play in sea server..=,=
mdineshp
post Mar 7 2015, 10:56 PM

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From: Johor Bahru


Has anyone tried to stream 4k video on a 20mbps line ? Does it run smoothly?
botakai
post Mar 8 2015, 01:19 AM

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i have a problem why do i keep buffering on my 30mb on twitch???
MystiqueLife
post Mar 14 2015, 05:23 AM

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QUOTE(ChocChristy @ Mar 3 2015, 07:30 PM)
Hi guys, I have a few questions.

I stay in BU12 and apparently it's a Maxis-only area and there's no Unifi. I'm wondering if anyone staying in BU11 or BU12 can tell me if the connection's good in our area?

Also for the package, can I skip Astro and just get the fiber? Will it be more than RM148 if I just get fiber 10mbps and not take Astro? Was told by my friend that maybe Maxis will charge more if I don't take their Astro iptv package.

I'm really frustrated with the lack of Internet here and the most annoying part is my phone seem to have trouble with Maxis' signal here.
*
The service is good there and the line is extremely smooth brows.gif brows.gif
Just beware of thunderstorm though, cause they often fry the modem if you have poor electrical wiring. laugh.gif
But then again, service is efficient.

QUOTE(Zmir @ Mar 3 2015, 09:21 PM)
Maxis routing is horrible!

While playing dota2,
My friends unifi ping to australia is around 230ms
My Maxis fibre ping to australia is around 500ms

Is there anything i can do?
*

You should probably switch to public IP if you haven't. I am getting around 290ms

QUOTE(botakai @ Mar 8 2015, 01:19 AM)
i have a problem why do i keep buffering on my 30mb on twitch???
*
Somehow, they have quite bad connection to Twitch. No idea why. If you use a Singapore VPN, then you'll have no issues with Maxis actually. sweat.gif

soulseeker6187
post Mar 14 2015, 12:26 PM

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these few days twitch are horrible with maxis.

keeps buffering even using low setting.

now " Curi Unifi Rumah Sebelah for it" sweat.gif


sitescope
post Mar 14 2015, 11:28 PM

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QUOTE(MystiqueLife @ Mar 14 2015, 05:23 AM)
You should probably switch to public IP if you haven't. I am getting around 290ms
*
I'm still confused this... Some people said it's a myth...
Public or private ip will not improve ur speed...
Public is to allow external access ur internal
ie : u want access ur cctv from hp

This post has been edited by sitescope: Mar 14 2015, 11:28 PM
MystiqueLife
post Mar 14 2015, 11:41 PM

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Speed wise, true.
Latency wise, no.
mdineshp
post Mar 15 2015, 10:22 AM

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I just got maxis installed at my home yesterday. Took just 1 hour. Was given technicolour modem from maxis. No more thompson. The speed was good. Ping under 70 for now
ssxcool
post Mar 15 2015, 02:04 PM

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so.... after reading all the comments here is maxis is still a good isp? currently using 5mbps unifi and want to upgrade to 20mbps but maxis seems to have better speed at the same price. im in ampang area

is it good for online games such as dota2 ?

This post has been edited by ssxcool: Mar 15 2015, 02:04 PM
Manlet
post Mar 15 2015, 05:32 PM

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so i've fed up with this Unifi always throttling my speed to most of the china websites like tencent weibo, sina weibo, and tieba, acfun and sogou during weekends

they worked perfectly normal during weekdays but the speed is even slower than my maxis 4g on my phone during weekends

since i have no problem going into these websites with my maxis 4g, i assume its the same with their home fibre ?

anyone can give some feedback about speeds connecting to china servers and websites ? before i switch my home fibre to maxis from unifi, if its the same as unifi, then i will find other althernatives
wiraone
post Mar 15 2015, 07:06 PM

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QUOTE(mdineshp @ Mar 15 2015, 10:22 AM)
I just got maxis installed at my home yesterday. Took just 1 hour. Was given technicolour modem from maxis. No more thompson. The speed was good. Ping under 70 for now
*
Technicolor is actually Thomson, they've changed their company name smile.gif So you're getting the same router.
snowberry
post Mar 15 2015, 10:32 PM

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haiyo, maxis cant even watch twitch on mobile version or low..

wtf sial.
ChocChristy
post Mar 18 2015, 09:16 AM

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QUOTE(mdineshp @ Mar 7 2015, 10:44 PM)
The link is still on the main page if you check thru mobile.
http://www.maxis.com.my/en/personal/intern...t.html#packages
Best you give a call to maxis to inquire about the length of this promo if you are subcribed to maxis one
*
QUOTE(MystiqueLife @ Mar 14 2015, 05:23 AM)
The service is good there and the line is extremely smooth  brows.gif  brows.gif
Just beware of thunderstorm though, cause they often fry the modem if you have poor electrical wiring. laugh.gif
But then again, service is efficient.
You should probably switch to public IP if you haven't. I am getting around 290ms

Somehow, they have quite bad connection to Twitch. No idea why. If you use a Singapore VPN, then you'll have no issues with Maxis actually. sweat.gif
*
Thanks for the reply. Good to know BU12 is good. Though I have another question

Somehow, the Maxis staff told my owner that they need to write a letter to TM to get approval to use their infrastructure for us to get the service. And apparently there's a chance (owner said high chance) our application will be rejected by TM, and hence Maxis can't give us fiber. Is there such a thing? That sounds stupid and ridiculous

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