if your house is landed can keep, but you will have two number, one is fixed line existing number and one is voip unifi number

if high rise building you cannot keep existing number because unifi is using vdsl which will occupied your phone line already

if get 30mbps now at 199, do you think in september it would be possible upgrade to the NEW 50mbps (with basic hypptv @ 199-210 without being stuck with a penalty) if got ?

What do you think

This post has been edited by Moogle Stiltzkin: Jul 25 2015, 03:55 AM

My house is landed. Do I have to pay anything for keeping the existing number?

I don't think within two months, probably few months after that then will call to offer.

This post has been edited by fruitie: Jul 25 2015, 09:33 AM

Hi Guys,

Need help here...
My account was suspended 2 days ago due outstanding balance (just RM50) which far from limit yet but already been suspended
I paid the outstanding balance yesterday morning via PBE online banking and give a call to service centre to reactivate my account

How long it takes to reactivate my account?

How to expedite the activating process cause till today, account still suspended?

Regard

within 48 working hours

i mean that is there gonna be any penalty upgrading from 30mbps aneka (199) to a 50mbps basic hypttv (199-210) if it does come out ? or is there a penalty

Thanks bro
Im dying here....

i think there will be a penalty.

becos the part about aneka will be violated.

aneka = rm30 per month.

yeah thats wut i was not sure about, ty for clarifying :"{ guess ill wait sigh.

this is the bit that gets you stuck on paying for the current prices for 30/50. assuming that 30/50 non extra is a real deal or not we will have to wait and see.

This post has been edited by Moogle Stiltzkin: Jul 25 2015, 10:17 AM

For those who upgraded or subscribed to UNIFI 30 or 50, are you still able to request for public IP?

Hi guys. Need some advices here.

I applied for Unifi 30 on Tuesday, and the staff made appointment for me to install it on Saturday, which is today.

Based my previous experience on dealing with TM, I knew they will delay. As I expected, until to day, no calls, no sms, no email.

I guess I will have to spend some times to rush them up. Do I need to call their hotline to complain, or should I just go to the TM point where I applied and complain? Which method is better?

after u apply, within the same day you'll get sms about appointment date, den before the appointment day, the day before installation, TM will call you to confirm the appointment date.

If u never get sms regarding appointment date, den you have to go back the same tmpoint where u register. They never enter all ur detail into their system yet.

Ah, i was about to ask the same!!
i apply on wed but until today get no call, sms, email at all!

Happened to me before... just make sure at the same day you'll get sms regarding appointment date. Otherwise, its the staff never do their work properly.

thx for the info, today already sat is late for me to go tmpoint.

guess i need to wait next fri again, possible to call their CS and ask?

The TM staff are just working SLOWLY, not improperly.

You will get your upgrade eventually.

It is just a question of WHEN.

Not possible. That is due system don't have your order num.

i just call CS and ask, the gal told me within 7 days
still told me if by next mon still get no call or sms call them back they will transfer to sale department to immediately create an order for me.
i guess the magic word is WAIT only!!!

I called twice last time, first said 7 days, second time said 7 days.. and said don't have my record, from there I know they didn't enter my record.

I go back the same TMPOINT and re-apply, within same day got SMS ad...