yup. u better cancel if seldom use.
Else u taking risk if they give u waive or not

I had a different encounter when I told them I wanted to cancel as seldom used and already charged with AF and SST. She immediately gave me 3x swipe at any amount to get SST rebate and AF will be waived. I took up the offer.

Hi
May i know cash back for the MPower Platinum Card- is based on transaction date or posting date?

This post has been edited by sg8989: Sep 8 2023, 01:10 PM

Transacation date, calendar month basis

Just an update on the CashSweep promo.

did not receive any CB at all till date.

The campaign ended 31 May, supposedly according to T&C, must get CB by 31 Aug.

But since gotten nothing, called HSBC on 1 Sept seeking clarification.
Was told they will get back to me in 3 working days.

Nothing. Not even a single call till now.

So after 3 working days i had lodged a report to their cust complaints team and cc to BNM.

if still no reply, official complaint to BNM shall follow.


just checking, anyone of us here getting any CB from HSBC cash sweep campaign? (Mar to May 2023)

This post has been edited by sjz: Sep 10 2023, 09:21 AM

Have received on Rewards Cash RM50 on 20 Aug, not sure it is from this campaign or not though

more like from redemption RM50

lol it is

so seem noone had received anything from the so called cash sweep promo?

Reply acknowledgement from HSBC


This post has been edited by sjz: Sep 13 2023, 09:26 AM

This is my first time submitting my application via the booth, and I’ve found that the relationship between HSBC, the third party, and the applicant is quite complicated.

My application has been pending for over two weeks now, despite multiple attempts to contact the HSBC Card Centre. Unfortunately, there has been no communication from them. Instead, the third party contacted me requested my payslip and asked me to email it (to a third-party work email). Even the customer service cannot locate my application, and the card department can only confirm that there is an application on record but cannot provide any further details. I’m wondering why this process has been so challenging for HSBC…

I applied via booth because they require thumbprint, if approved, I have to visit the branch which far from me to collect. Anyone have similar experience?

Require thumbprint? To apply credit card? Or to collect credit card?
I applied last year through RinggitPlus. No thumbprint is required - both during application & during collection at the nearest branch.
Then took about 3-4 months to claim RM1,000 from RinggitPlus (after Paywave 8x within 60 days).

I collected my card from the HSBC branch as well. This is end of 2021 though. The person said is due to me never had ANY banking relationship before so I must pick up at branch. So I ask them send to the nearest branch. I was working from home then so just pick up during lunch or something.

My wife and I applied some credit cards of UOB & HSBC via the booth, for application form, only signature is needed, thumbprint was for IC verification.
What I not happy with were the agent promote and applied as many card as he can.
Total cards we got after few weeks were 6 cards ! For those cannot get cashback to offset SST I called bank for cancellation.

RM0 HSBC AMH: Do more with higher credit limit (RM) on card ending . Reply E10 <space> last 4 digit IC by 19/09 to apply. T&C apply.


Anyone received this before? need more documents? if need I won't apply liao

edit: not auto increase, nvm

This post has been edited by Angry Clerk: Sep 15 2023, 05:24 PM

never receive
so far only ever got offer from citibank and sc

hi would like to know, at the end HSBC has allowed u upgrade Visa Signature or not?

Hi, i got a saving accounts and a credit card with hsbc.
I want to automatically pay my hsbc credit statement balance using the savings account monthly..
Is it possible?
I don't see any feature in online banking and mobile app

i do manual everytime.

For the welcoming reward promotion.
They said they would process after 6 weeks of fulfilling the spending requirements.
Did you all get the reward automatically after that, or did you have to call the CS again?

same question from me too