QUOTE(victorian @ May 29 2020, 09:06 AM)
Nope is retail spending
Meaning to eligible for HSBC welcome gift. Have to spend in retain instead of e-wallet?Credit Cards HSBC Credit Cards V.2, Read the T&C before applying!
Lowyat.NET -> Finance, Business and Investment House -> Credit Cards, Debit Cards, Prepaid Cards and Loyalty Cards|
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 Jun 12 2020, 08:55 AM
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#1
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Senior Member
3,305 posts Joined: Dec 2012 
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Jun 12 2020, 11:07 AM
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#2
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Senior Member
3,305 posts Joined: Dec 2012
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QUOTE(Kyan0411 @ Jun 12 2020, 10:35 AM) Yes, it is stated in the TnC Yeah. Found it. I just apply for HSBC Amanah... need to spend 1k... |
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Jun 15 2020, 10:17 PM
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#3
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3,305 posts Joined: Dec 2012
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Submit documents on 11/6/2020
Normally when will know the results? RP call me and recommend HSBC to me. Say HSBC process is fast. Dont think so |
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Jun 15 2020, 10:28 PM
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#4
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3,305 posts Joined: Dec 2012
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QUOTE(victorian @ Jun 15 2020, 10:25 PM) 1-2 weeks HSBC take so much time one? Thanks for the info |
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Jun 16 2020, 01:37 PM
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#5
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Senior Member
3,305 posts Joined: Dec 2012
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QUOTE(xeon1989 @ Jun 16 2020, 11:59 AM) Based on my experience, SC even faster if you already have account with them. I owned SC. Look for new cc, applied Citi but no call from them then Ringgitplus call and recommend HSBC. Then I agreed. Next hours received call from HSBC and link to upload documents.Got my digital in literally seconds after apply.  But slow in approving process. Thought 1-3 working days can know the results. |
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Jun 17 2020, 10:57 AM
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#6
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3,305 posts Joined: Dec 2012
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QUOTE(dh13 @ Jun 17 2020, 12:14 AM) It was good before 2020.. They have changed the process since this year. That's true. I submit information via WhatsApp to apply Citi. Then receive a same link via email and end of the chatbot. After that, RP called and recommended me with HSBC credit card as I mentioned the reason which HSBC is fast to approve the card... The process was like we submit our phone no and basic info and they will pass our info to Bank and Bank's Sales Team will call to follow up. We dont submit documen directly to RinggitPlus. That time only Maybank was using XPress Apply. For other bank, RinggitPlus is just a middleman. For now and my recently experience, they are moving to using Chatbot via Whatsapp. RinggitPlus Call Centre will do first screening of our data and document before submission to the bank. Bank only do the approval job (assumed less work for Bank side,) Worst to worst Bank might just call and ask you some question /reject then approve your application. However, the lead time is longer because the Call Centre is too slow to process due to limited resource and they do failed to process some application until I keep follow up. FYI, I did applied 2 credit card via RinggitPlus this year from diff bank and the processes are same.\ If you notice, they change the way of promo and use "flash deal" to attract customer and to cover the cost, last time they wont give high value item like IPhone etc and mostly are guaranteed gifts .  But not as efficiency like Maybank. |
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Jun 30 2020, 12:10 PM
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#7
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3,305 posts Joined: Dec 2012
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HSBC so efficient. Applied on 11 June until now 19Days or 13 Working Day still pending.
Call center dont have human brain. Keep ask to wait 14 working days haha This post has been edited by jiaen0509: Jun 30 2020, 01:20 PM |
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Jun 30 2020, 01:19 PM
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#8
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3,305 posts Joined: Dec 2012
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QUOTE(Kyan0411 @ Jun 30 2020, 01:14 PM) You meant 11 June, right? Yeah. 11 June😅Did you submit online with full doc? I applied mine online with full doc, approved within 3 days. But card delivery took 1 week (5 working days). HSBC is one of the faster one I experienced I am non-HSBC customer. Maybe you are existing customer? |
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Jun 30 2020, 02:03 PM
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#9
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Senior Member
3,305 posts Joined: Dec 2012
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QUOTE(Kyan0411 @ Jun 30 2020, 01:54 PM) Im new to bank. Did u submit complete documents? Yes. After receive call from HSBC to confirm my information. Got the link from sms and I have uploaded all documents. Even application not successful or rejected, they should let me know. They just told me status is Pending This post has been edited by jiaen0509: Jun 30 2020, 05:09 PM |
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Sep 13 2023, 02:52 PM
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#10
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Senior Member
3,305 posts Joined: Dec 2012
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This is my first time submitting my application via the booth, and I’ve found that the relationship between HSBC, the third party, and the applicant is quite complicated.
My application has been pending for over two weeks now, despite multiple attempts to contact the HSBC Card Centre. Unfortunately, there has been no communication from them. Instead, the third party contacted me requested my payslip and asked me to email it (to a third-party work email). Even the customer service cannot locate my application, and the card department can only confirm that there is an application on record but cannot provide any further details. I’m wondering why this process has been so challenging for HSBC… I applied via booth because they require thumbprint, if approved, I have to visit the branch which far from me to collect. Anyone have similar experience? |
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Nov 24 2023, 11:34 PM
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#11
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Senior Member
3,305 posts Joined: Dec 2012
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QUOTE(triple c @ Nov 24 2023, 11:28 PM) Hi, hsbc do not waive or rebate me the sst charges. They insisted me to pay the rm25 (outstanding, not billed yet) even I requested for cancellation. I do not use this card for few months. I have tried live chat and call in, both also saying the same thing. How to solve this? Complaint to bnm? You try to tell them, no transactions made after SST charged, can cancel without paying the SST. Ask them check with their team. Ask his/her name then make aduan to bnm. Soon will have someone from bank to contact u for sure |
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Sep 2 2025, 08:50 PM
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#12
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Senior Member
3,305 posts Joined: Dec 2012
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QUOTE(davidxxx @ Sep 2 2025, 07:14 PM)    wjleong15 liked this post
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