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 Accident 101: i teach u claim loss of use

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Micky78
post May 1 2019, 11:51 PM

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QUOTE(saigetsu @ May 1 2019, 09:13 PM)
Jpj ler.

Younger age
State with more road penang kl
Higher sum insured
2-5 years old car
Theft prone vehicle i.e.proton wira

All above are high risk. U will be charged higher.
*
is this information from the customer when keyed in to get the quotation?

all insurer had their own risk appetite and not using the same factors.
TSsaigetsu
post May 2 2019, 06:37 AM

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QUOTE(Micky78 @ May 1 2019, 11:51 PM)
is this information from the customer when keyed in to get the quotation?

all insurer had their own risk appetite and not using the same factors.
*
Yes. All use sme fctor.

But price wise according to their own past claim exp
wilson0416
post May 3 2019, 08:10 AM

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Morning guy, I need help... my car got bang within my apartment compound... I have the car plate number & CCTV footage... can I claim his insurance...

This post has been edited by wilson0416: May 3 2019, 08:10 AM
TSsaigetsu
post May 3 2019, 11:55 AM

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QUOTE(wilson0416 @ May 3 2019, 08:10 AM)
Morning guy, I need help... my car got bang within my apartment compound... I have the car plate number & CCTV footage... can I claim his insurance...
*
yes. can.

u have to claim third party. rocedure wise, use search button in this thread, search pesuruh jaya sumpah or oath

consider hit and run case

This post has been edited by saigetsu: May 3 2019, 11:55 AM
RNM
post May 3 2019, 04:47 PM

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QUOTE(saigetsu @ Oct 1 2014, 09:59 AM)
Whenever people bang u.
1. u can claim OD kfk (own damage knock for knock)- preferable, ncd wont loose, faster, less hassle
2. u can claim third party against langsi - ncd wont loose, slower claims process, more hassle, u might getting less that what uve paid.

Y? im lazy to explain.

whenever your car at workshop for repair, u cannot use your car. but u can claim loss of use as u unable to use your car.

LOSS OF USE (LOU) claims a.k.a Compenssation assessed repair time (CART)

1. u can only claim from third party insurance. ask your agent.
2. For case no.1 above, after u make claim from your own insurance under ODKFK, u have to claim against 3rd party for LOU. a bit hassle
3. For case no.2 above, u claim one shot lah since u claim from third party anyway.

Scale of Compensation for Assessed Repair Time (CART)

Vehicle Type
Private Use Vehicles
Up to 1500 cc - RM 30
Above 1500 cc up to 2000 cc - RM 40
Above 2000 cc - RM 50

Motorcycles
Up to 250 cc - RM10
Above 250 cc - RM15

Terms and Conditions
1. The above scale defines the minimum amount payable by third party insurers for
CART claims where the claimant is unable to produce satisfactory documentary
evidence, receipts, etc. to support his/her claim for CART.

2. In cases where receipts can be produced for vehicle rentals, insurers shall pay
the amount shown in the original receipts
and original car rental agreement
subject to the principle of indemnity and subject always that the claimant shall
only be entitled to the rental of a vehicle of an equivalent nature to the damaged
vehicle. Such rental must be only from a rental agency/company duly registered
and licensed by the relevant authority.


3. The number of days for computation of CART shall be based on the independent
loss adjuster’s recommendation on the number of days for repair
of the damaged
vehicle subject to the insurers’ discretion to apply an additional seven working
days grace period for unforeseen delays.

http://imgur.com/5AxuEVq
no.3 is the tricky part, coz adjuster u know lah...

sekian. Thank you
*
nice share thumbsup.gif

juvaan
post May 7 2019, 12:05 PM

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i have a question regarding a recent accident case of a friend.

1. My friend's car kena bang from the back (Axia bang by BMW)
2. both cars pulled over to assess damage
3. BMW driven by a hired driver (car owner remained in car refused to get down) - not much damage just minor scratches on BMW
4. Axia has big dent and bumper damaged, almost fall off
5. both parties agreed to settle without report police - he will take his car to workshop and get quotation
6. my friend took picture of each car individually, and also the driver's license (he forgot to get the car owner's IC and no picture of both cars in one pic)


Now this is where the problem starts :

1. my friend gave workshop quotation of RM500 to the driver
2. he said it is too expensive and doesnt want to pay, he rather get RM300 saman from police
3. he asked to go to his own workshop located in bangi - my friend lives PJ side (damn far)- and he only willing to bear rm250 - becoz thats what the workshop will charge apparently
4. my friend then said bangi is too far and troublesome, so he will charge petrol and any extra expenses
5. the driver then started getting rude and shouted "report la! report la!" and hung up - he was not contactable ever since - blocked my friend's number
6. my friend decided to make police report and submitted all photo evidence - and he reported as langgar lari tanpa berhenti

so question is... will my friend be able to claim against the BMW insurance? (since different driver/owner)

and secondly, what is the best approach to get reimbursement? he only wants his money back for repairing his car.




TSsaigetsu
post May 7 2019, 12:30 PM

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QUOTE(juvaan @ May 7 2019, 12:05 PM)
i have a question regarding a recent accident case of a friend.

1. My friend's car kena bang from the back (Axia bang by BMW)
2. both cars pulled over to assess damage
3. BMW driven by a hired driver (car owner remained in car refused to get down) - not much damage just minor scratches on BMW
4. Axia has big dent and bumper damaged, almost fall off
5. both parties agreed to settle without report police - he will take his car to workshop and get quotation
6. my friend took picture of each car individually, and also the driver's license (he forgot to get the car owner's IC and no picture of both cars in one pic)
Now this is where the problem starts :

1. my friend gave workshop quotation of RM500 to the driver
2. he said it is too expensive and doesnt want to pay, he rather get RM300 saman from police
3. he asked to go to his own workshop located in bangi - my friend lives PJ side (damn far)- and he only willing to bear rm250 - becoz thats what the workshop will charge apparently
4. my friend then said bangi is too far and troublesome, so he will charge petrol and any extra expenses
5. the driver then started getting rude and shouted "report la! report la!" and hung up - he was not contactable ever since - blocked my friend's number
6. my friend decided to make police report and submitted all photo evidence - and he reported as langgar lari tanpa berhenti

so question is... will my friend be able to claim against the BMW insurance? (since different driver/owner)

and secondly, what is the best approach to get reimbursement? he only wants his money back for repairing his car.
*
can. need to go to jpj, find out the insurer,
go to pesuruh jaya sumpah, declare kena hit and run
go to workshop that he repaired axia, asked them to make third party claims.


juvaan
post May 7 2019, 12:34 PM

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QUOTE(saigetsu @ May 7 2019, 12:30 PM)
can. need to go to jpj, find out the insurer,
go to  pesuruh jaya sumpah, declare kena hit and run
go to workshop that he repaired axia, asked them to make third party claims.
*
thank you for your prompt reply!
juvaan
post May 7 2019, 12:36 PM

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QUOTE(saigetsu @ May 7 2019, 12:30 PM)
can. need to go to jpj, find out the insurer,
go to  pesuruh jaya sumpah, declare kena hit and run
go to workshop that he repaired axia, asked them to make third party claims.
*
by the way, how to get insurer details from jpj?

easy to get? what to tell and who to look for?
TSsaigetsu
post May 7 2019, 01:13 PM

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QUOTE(juvaan @ May 7 2019, 12:36 PM)
by the way, how to get insurer details from jpj?

easy to get? what to tell and who to look for?
*
Can say langgar lari. Need to know insurer details. Rm10 charge ok.
life27
post May 7 2019, 02:11 PM

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https://www.allianz.com.my/#

how to sign up and buy my car insurance at allianz ?? sign up as portal ? agent ? customer ?? customer cannot sign up also .. you will stuck there forever https://portal.allianz.com.my/main/faces/lo...te=65k0v4p04_27
xelnamikaze
post May 8 2019, 11:58 AM

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@saigetsu

Hi bro.

My Myvi 1.5 kena langgar from behind and was in workshop for almost 6 weeks. I claim already Loss of Use, they offer RM30x16 days only. I understand that they only pay for working days, but 5 weeks is like 30 working days. That RM30 is the minimum rate per day right? What is maximum rate for Myvi 1.5? The workshop wrote the initial appeal for RM50x40 days.

Tq
TSsaigetsu
post May 8 2019, 12:15 PM

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QUOTE(xelnamikaze @ May 8 2019, 11:58 AM)
@saigetsu

Hi bro.

My Myvi 1.5 kena langgar from behind and was in workshop for almost 6 weeks. I claim already Loss of Use, they offer RM30x16 days only. I understand that they only pay for working days, but 5 weeks is like 30 working days. That RM30 is the minimum rate per day right? What is maximum rate for Myvi 1.5? The workshop wrote the initial appeal for RM50x40 days.

Tq
*
Vehicle Type
Private Use Vehicles
Up to 1500 cc - RM 30
Above 1500 cc up to 2000 cc - RM 40
Above 2000 cc - RM 50

fixed rate.

not working day la. the actual number of days taken to repair your car. like do repair to your car. if laying at the back yard waiting for sparepart not counted.
bukechi
post May 9 2019, 02:13 PM

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Hi, can a car claim from their own insurance for the second times in the same year? since first time already done and NCD gone to zero already...

possible?


saigetsu

This post has been edited by bukechi: May 9 2019, 02:15 PM
TSsaigetsu
post May 10 2019, 08:05 AM

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QUOTE(bukechi @ May 9 2019, 02:13 PM)
Hi, can a car claim from their own insurance for the second times in the same year? since first time already done and NCD gone to zero already...

possible?
saigetsu
*
can. but next year i advise u not to renew the same insurer. they will mark u for really bad risk.

This post has been edited by saigetsu: May 10 2019, 08:06 AM
bukechi
post May 10 2019, 10:15 AM

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QUOTE(saigetsu @ May 10 2019, 08:05 AM)
can. but next year i advise u not to renew the same insurer. they will mark u for really bad risk.
*
thanks for the input icon_rolleyes.gif
CheesePizzaa P
post May 14 2019, 03:15 PM

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Hi TS! My situation

- Car hit by another car back in Jan 2019
- Police determined other driver is at fault, got the keputusan already
- Tak sempat bring to shop my husband pulak got into accident (own fault)
- life happened, so basically only today finally got the chance to bring car to shop
- our concern is to get the car back as soon as possible. paling boleh tahan 2 weeks, by raya memang really need it already
- damage is minor cracks to bumper and license plate

was told by an agent that one option is we can claim using lawyer, so the car should be out in 4-5 days. the lawyer will take our LoU as his fees.

is this legit? what's the risk? any other procedure?

thank you!

koinibler
post May 17 2019, 09:07 AM

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QUOTE(CheesePizzaa @ May 14 2019, 03:15 PM)
Hi TS! My situation

- Car hit by another car back in Jan 2019
- Police determined other driver is at fault, got the keputusan already
- Tak sempat bring to shop my husband pulak got into accident (own fault)
- life happened, so basically only today finally got the chance to bring car to shop
- our concern is to get the car back as soon as possible. paling boleh tahan 2 weeks, by raya memang really need it already
- damage is minor cracks to bumper and license plate

was told by an agent that one option is we can claim using lawyer, so the car should be out in 4-5 days. the lawyer will take our LoU as his fees.

is this legit? what's the risk? any other procedure?

thank you!
*
i don't know about other thing,
but i'm sure the lou is peanut, not possible to cover the lawyer fee, if there's any
TSsaigetsu
post May 17 2019, 12:18 PM

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QUOTE(CheesePizzaa @ May 14 2019, 03:15 PM)
Hi TS! My situation

- Car hit by another car back in Jan 2019
- Police determined other driver is at fault, got the keputusan already
- Tak sempat bring to shop my husband pulak got into accident (own fault)
- life happened, so basically only today finally got the chance to bring car to shop
- our concern is to get the car back as soon as possible. paling boleh tahan 2 weeks, by raya memang really need it already
- damage is minor cracks to bumper and license plate

was told by an agent that one option is we can claim using lawyer, so the car should be out in 4-5 days. the lawyer will take our LoU as his fees.

is this legit? what's the risk? any other procedure?

thank you!
*
not legit.

lawyer want to claim third party instead of odkfk.

so basically he wants to pau ur lou coz other insurer will pay his fees. crook find other lawyer or workshop
Boomwick
post Jun 2 2019, 09:12 PM

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Hi TS.

My situation.

Car hit within apartment compound. I reported police, the one hit me also reported 1 week later.

The tricky thing is here

Keputusan is set on 16th June, but i already booked my repair on 12th June. But keputusan can say is I no wrong because mine is a parked car and not moving and kena hit.

My car is comprehensive 1st party. The hit me one i duno.

So i send in to authorized workshop to do repair. The repair timeline agak agak is 1 week.

Question.
1. Go for OD-KFK claim ? Since i 100% confident i am not wrong?

2. Go for 3rd party claim? Will it is hassle?

Which is advisable? Or wait for final keputusan and then only send to service center repair? My concern is will the claim amount be disputed, although i send in to authorized workshop service center. Later bill 5k, compensation only 3k or 4k?

And do i need the other party police report to claim this? Or i need the keputusan report to make claim?

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