Does CART can only be claim if we rented a car or by receipt (taxi, uber etc)?

Its possible to claim CART just by days of 'loss of use'?

I thought it was possible to claim by days after reading the TS first post.



This post has been edited by koinibler: Oct 3 2017, 11:01 AM

Thanks for the guidelines.
From the chat, it seem that CART and LOU is a different thing, but similar

Anyone experience with LOU claim. I wonder how long does the insurance company need time to deposit the money?

I make claim of LOU from etiqa since end of September 2017 and no news till now. Roughly 2 month now. Consider normal or too late?

Thank you @[saigetsu] and other member for sharing knowledge here.
Happen to me and decide to follow through all the procedure although a bit busy here and there.

Just sharing the chronology;

14 Aug 2017 - a car bang into rear of car (accident day)
14 Aug 2017 - make a police report
11 Sep 2017 - collect a final police report
- suppose can collect earlier, the report is complete just still not organize, police still not make call to inform

12 Sep 2017 - send a car to service centre
13 Sep 2017 - need to make a letter why so late sending the car for claim 3rd party
- suppose to inform my insurance about the accident first, within 14 days

26 Sep 2017 - car repair complete but not satisfied with the job, resend for second repair
29 Sep 2017 - car repair complete
19 Oct 2017 - send all accident document to Etiqa Putrajaya for LOU claim
09 Jan 2018 - follow up through hotline. Not really useful call, the claim is not in system
13 Mac 2018 - follow up through email
14 Mac 2018 - had a respond through call and email.
- also replied the email with needed information
15 Mac 2018 - received the LOU claim in the account

Should be quicker to settle all this, but a lack of follow up might be reason for delay.
Its hassle for sure , but a good experience.
My loss of use of 16 days but adjuster just approve claim for 5 days only.
But glad the car repair as good as new.

Good sharing ...
Although hoping for the best , but if somehow happen to me, I also wanna rent a car

The reason is physiological trauma from the accident and only had overcome it recently

I also had to write my insurance a reasoning letter since delay 14 days of informing that I'm involve in the accident. That one still less than 30 days. But, don't know the max allowable limit.

i don't know about other thing,
but i'm sure the lou is peanut, not possible to cover the lawyer fee, if there's any