Guys..my dsl light keep blinking and turn off..internet light become red..happen 30 min ago..any1 expereincing it now?

Alright. Thanks for your suggestion..


Ok..thank you..

still no internet? thn have to call unifi CS lo

DSL blinking = low attainable rate/copper block issue or port problem.

My unifi biz 20 Mbps is now at 512kbps #fakap

Is there a customer referral reward or something like that by UNIFI?

-deleted-

This post has been edited by legendgod: Dec 2 2014, 02:18 AM

VIP5 user here. My Alcatel BTU LAN 1 LED lights on but others off..no IPTV, no VOIP..nothing. Called CS and they're investigating the issue. And I, for some reason hard reset the BTU as I thought it can be configured via web interface. Anyone know how do I gain access to the BTU and set it up again? Or do I have no choice but to wait for a tech to come? 1 week no internet no tv will be damn boring >.<

u BIZ 20Mbps RM359 Permonth right
which Line Stable for BIZ 20Mbps VS VIP 20Mbps
compare

do you guys switch off everything when u go out? eg working and no one is around

my modem, router and phone is on 24/7
only set top box turn on when required

This post has been edited by alexwsk: Dec 3 2014, 12:17 AM

my friend received SMS saying that upgrade to 20Mbps for RM249.00 can get full channel HyppTV (127 channel)

Anyone can confirm this?

I rec'd this same SMS too from this number = +603 8318 5860. However they included this - "Tertakhluk kpd terma & syarat."

I'm not interested but if you can call that number to enquire more and do keep us informed of the T&C's.

Cheers

I thought the last offer was 10Mbps with full HyppTV @RM199?

I'm using the vip5 package claiming speeds up to 5mbps but I only get up to 500kbps. Is it normal? So misleading smh

You're confusing bit and byte..
Unifi package is 5mbit/s and your download speed is 500kbyte/s..
1 byte = 8 bit
5000kbit/8 = 625kbyte is your max speed..

This post has been edited by Lineage: Dec 3 2014, 04:28 PM

No customer referral rewards, but loyalty rewards for every ringgit you paid on all TM services (UniFi, Streamyx, fixed line, etc.) https://www.tm.com.my/TMRewards/Consumer/Pages/Home.aspx

I have numerous times redeemed the points to offset payment for my UniFi bill.

This post has been edited by jolmy: Dec 3 2014, 05:21 PM

this is the best practice, i do same.
power on n off modem n router saves max rm2 a month but give a tonne of problems...
n someone told me there r burglars incl clever foreigners go round with special equipment to detect yr router - off means no one home, best to strike.
this has been around for ages... for vip10 contracts at expiry.
if u dont want hypptv, u can nego to get rm229.
mind u, if u need to access china sites, think twice - unifi had twice for 2 weeks in last 3 months betrayed customers for china sites - they dont pay enough for bandwidth for traffic to/from china - this will repeat until they pay more n it doesnt look like they will.
full hyptv = ?
imo, full = megapack + sports pack.
but no... vip10 rm199 gets u mega only, no sports. pay rm50 for it. or swap with mega...

Oh lol didn't know that thanks for explaining.

Not really
You can only opt for Mega or Sport pack instead of both.