RIP Unifi

seems to be working now for me.amazon loads finally....

Unifi pj. Internet so farking slow. Only local most visited sites are ok. Traffic to international slow as grandma on stick. I take it back, even posting to lowyat takes forever!!!

#TMAlerts 1/2 we are experiencing some degradation of data traffic to and from the US due to a fault on the AAG submarine cable system.

#TMAlerts 2/2 repairs are underway to repair a fault on the AAG submarine cable system. We will share updates as they become available

https://twitter.com/TMCorp

what about SG server??
especially dota 2..the missing projectile really bad

think they hv on standby all these messages!

in fact, if u call unifi, there is a standard message something has failed somewhere, experiencing difficulty, etc.

where I'm, it has been not too bad for the last few days. other than slow on iPad sometimes, everything still works. except connection to china sites still no improvement. this doesn't look likely to be resolved anytime soon... real bad news to heavy users of those sites.

Twitter still fails to load for me.

Affected my online activities quite seriously. Not just US websites, other countries' sites also slow. I was beyond sick on this company.

Cheras Permaisuri received this after make complaint:

RM0.00:Msg frm TM: We regret to inform you that there is a service disruption in your area. Expected recovery on 14/10/2014 07:33 PM. TQ for yr patience.


1 bloody MONTH.... RIP Unifi

Can we all get them to rebate our bill since they fail to provide service?

This post has been edited by jssl: Sep 17 2014, 04:14 PM

Y not. I already try by complaining to MCMC to demand TM to give rebate from the date the issue began.

I made an online complaint to this website http://complaint.cfm.org.my/index.cfm before. It's simple. I just post the complaint with the compensation requested on their site and they forwarded it to TM next day and then a TM staff called me to discuss about it. The process is quite fast.

I'm not sure if the procedure still the same.

They will always try to deny their error if they call you. But since this issue is obviously their problem, they will probably rebate you but the amount may be not much.

yes, u can get refund pro-rata for days of no service.
as long as u make the report with right dates of no service.
more so if they already said there is disruption.
call billing dept to make such refund request/report.

i thut only my house slow like crap... cuz previously having problem w/ wifi ....
now i see all your comment ... apparently all subscribers affected...
not only us .. go where oso slow la
haih
hope they recover faster lar

my vip 10 also suffer, from puchong

Can't even load Flickr, sucks

My company Unifi Biz 20 speedtest to Beijing, China



Seems like Biz Unifi also got problem.

last few days my friend office with biz10 static ip is ok....but dun know how today...he outstation already....

ur test result so beautiful.......

Also having problem here. Can barely even Dota and am using VIP5. Not only that I'm having the red optical blinking issues. Never happened before and it happened because of this current issue.

OMG. thank God for this thread. Thought my hsemates were hogging the line. It's so slow. Kajang here.

Kepong is cheering for lagness here. good job TM