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Unifi Official TM UniFi High Speed Broadband Thread V19, (　-_･) ︻デ═一▸ Maxis & Time

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neato4u
post Sep 17 2014, 06:04 AM

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Unifi pj. Internet so farking slow. Only local most visited sites are ok. Traffic to international slow as grandma on stick. I take it back, even posting to lowyat takes forever!!!
neato4u
post Sep 17 2014, 08:56 PM

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Fark even downloading image in whatsapp oso failed. U suck unifi
neato4u
post Dec 30 2014, 01:37 AM

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Guys, can someone please shed some light here..

I'm using VIP5 for 2 years. No issues. But lately when it's night time (10pm onwards) the internet is super slow... It's like on dial up speed.
Opening webpages is slow.. even whatsapp loading images is slow..

I am in total control over the network at my place, so no it's not been hacked (can't see any other unknown connection from router status) and not WIFI issues (even plugged a LAN directly). Tested on different computers and phones as well all the same.

Come morning speed is back to normal...

Can someone suggest anything other than contacting TMnut..
neato4u
post Dec 30 2014, 08:26 PM

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QUOTE(dankzone @ Dec 30 2014, 06:25 PM)
Sometimes even though it may seem like everything is normal, something might be leeching without trace. Best scenario is to maybe limit connection to one wired device by switching off wireless access or set the mac filter on the router for only your device and test the connection with this configuration. If it still persists or if you have tried this already, try a hard reset but make sure you know your unifi username/password and how to reconfigure the modem.

If this doesn't help, it's most likely that you've been throttled some way or another, and i have no experience dealing with this as it's likely beyond a customer's control at this point.
*
Thanks, will try this. Not sure if throttled - my kids does watch a lot of youtube these days (being school holidays) and I think per day can reach up to several GBs. I also download a lot of steam games (around 8GB per day) as it's on year end / winter sale.

QUOTE(winter01942 @ Dec 30 2014, 08:19 PM)
If you are sure that there's nothing wrong on your side, then only TM can fix your problem..

Have you tried using a VPN?

I think there was one time where webpages fail to load 4 out of 5 times but with VPN its fine...
(using free VPN so of course cant get max unifi 5Mbps, cant ask for anything more)
*
I'm not sure if anything is wrong on my side.. that is the problem. If I have another router I'd change and test just to make sure it's not a router problem.. but because issue only happens at night.. that's what's confusing me.

I just realized I set google DNS on router 8.8.8.8. Our night time is their daytime.. maybe try change this to unifi dns back and see how it goes. But do you guys think DNS is related?
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