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Unifi Official TM UniFi High Speed Broadband Thread V19, ( -_・) ︻デ═一▸ Maxis & Time

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patienceGNR
post Sep 16 2014, 08:35 PM

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Anyone having high ping to Singapore?

I have very very high ping to Singapore. From 250 to 300ms.

Dafuq
iXora.ix
post Sep 16 2014, 08:45 PM

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Same here. Already made a report to unifi occ. awaiting solution.

Affected website
Twitter
9gag
Youtube
And several game server on singapore
STEVE75
post Sep 16 2014, 08:49 PM

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QUOTE(iXora.ix @ Sep 16 2014, 08:45 PM)
Same here. Already made a report to unifi occ. awaiting solution.

Affected website
Twitter
9gag
Youtube
And several game server on singapore
*
No use one lah report to Unifi support team. Report directly to MCMC action taken faster.
iXora.ix
post Sep 16 2014, 08:57 PM

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QUOTE(STEVE75 @ Sep 16 2014, 08:49 PM)
No use one lah report to Unifi support team. Report directly to MCMC action taken faster.
*
There's step before you make a report to MCMC. If there's not action taken or unsatisfied feedback received, then I will take a further step. No need rush biggrin.gif
patienceGNR
post Sep 16 2014, 09:56 PM

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Even Facebook is not loading now -.-
Zakov
post Sep 16 2014, 10:05 PM

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Vast majority of the sites that I frequent are now painstakingly slow. Filing a report with TM support first before MCMC.
-oc-gassa
post Sep 16 2014, 10:17 PM

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unifi going crazy tonite.. damn
unknown
post Sep 16 2014, 10:20 PM

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My Unifi disconnect few time already today, need manually power off and power on BTU modem to connected back to Internet.
-oc-gassa
post Sep 16 2014, 10:29 PM

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will see tomorrow if got any better.. my assumption is after their technical team many go holiday.. so tomorrow work maybe got ppl solve this issue.. haha
meeprat
post Sep 16 2014, 10:33 PM

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Timeouts loading websites like Google, Yahoo, CNN and FTP servers located in US, Singapore, UK. Even WhatsApp seems to be affected. Messages are taking longer to be sent (clock symbol at the side of the messages instead of the usual tick/2 ticks) and constantly getting error messages when trying to download pictures sent via Whatsapp (Download failed error).
patienceGNR
post Sep 16 2014, 10:37 PM

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QUOTE(Zakov @ Sep 16 2014, 10:05 PM)
Vast majority of the sites that I frequent are now painstakingly slow. Filing a report with TM support first before MCMC.
*
On the line with TM.


They already acknowledge of the China issue but not really admitting even the slowness to Singapore.

Screwed around with the agent on the line lol. 30 minutes just to see how they're doing their job although with these faults being posted publicly. It seems that they're just closing a blind eye.

When you report slow, they do basic troubleshoot with you. When I mentioned about slowness to Singapore, China and few other websites, their usual scripts fail to work. I won't pressure the agent, I'll pressure their backend more. Bloody idiots already acknowledge the issue but still not rectified thus far.

If this was in Singapore, sudah kena screw upside down no mother father that kind one (not kidding, I work with a telco in Singapore.). Although technical problems will not compensate but still, they're right, they pay $39.90 monthly but if get bad connection then not worth, not to mention they're on fiber laugh.gif


patienceGNR
post Sep 16 2014, 10:41 PM

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QUOTE(meeprat @ Sep 16 2014, 10:33 PM)
Timeouts loading websites like Google, Yahoo, CNN and FTP servers located in US, Singapore, UK. Even WhatsApp seems to be affected. Messages are taking longer to be sent (clock symbol at the side of the messages instead of the usual tick/2 ticks) and constantly getting error messages when trying to download pictures sent via Whatsapp (Download failed error).
*
I can confirm that.

ping to www.starhub.com, timeout all the way.
ping to info.singtel.com, 60ms on average.
ping to www.m1.com.sg, 2 time outs of 4 tries.
ping to google ok. avg 7ms


nod.gif
nicky0322
post Sep 16 2014, 10:44 PM

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QUOTE(patienceGNR @ Sep 16 2014, 10:41 PM)
I can confirm that.

ping to www.starhub.com, timeout all the way.
ping to info.singtel.com, 60ms on average.
ping to www.m1.com.sg, 2 time outs of 4 tries.
ping to google ok. avg 7ms
nod.gif
*
Bro, try ping this singapore server IP of mine: 128.199.178.242. Let me know the result ya. My side maxis got average 21ms.

Looks like it is some peering issue going on. I am on maxis fibre and I am fine, but my customers that used UniFi just went shit with the connection. Really can't imagine TM lost its advantage of latency in terms of speed to maxis now. >_>"
patienceGNR
post Sep 16 2014, 10:48 PM

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QUOTE(nicky0322 @ Sep 16 2014, 10:44 PM)
Bro, try ping this singapore server IP of mine: 128.199.178.242. Let me know the result ya. My side maxis got average 21ms.

Looks like it is some peering issue going on. I am on maxis fibre and I am fine, but my customers that used UniFi just went shit with the connection. Really can't imagine TM lost its advantage of latency in terms of speed to maxis now. >_>"
*
58-60-90-80

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This post has been edited by patienceGNR: Sep 16 2014, 10:49 PM
-PatheticSoul-
post Sep 16 2014, 10:54 PM

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tikus gigit cable again is it.?? super selow .__.
SUSphantom_zero
post Sep 16 2014, 10:56 PM

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farker, cant even load my mail now vmad.gif

dota 2 ping 200ms mad.gif mad.gif mad.gif mad.gif mad.gif mad.gif mad.gif
iXora.ix
post Sep 16 2014, 10:56 PM

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Maybe yes maybe not as my maxis phone line can perform even better than my vip20
maxguy
post Sep 16 2014, 10:59 PM

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PING 128.199.178.242 (128.199.178.242): 56 data bytes
64 bytes from 128.199.178.242: seq=0 ttl=58 time=61.898 ms
64 bytes from 128.199.178.242: seq=1 ttl=58 time=67.538 ms
64 bytes from 128.199.178.242: seq=2 ttl=58 time=70.948 ms
64 bytes from 128.199.178.242: seq=3 ttl=58 time=61.414 ms
64 bytes from 128.199.178.242: seq=4 ttl=58 time=82.361 ms

--- 128.199.178.242 ping statistics ---
5 packets transmitted, 5 packets received, 0% packet loss
round-trip min/avg/max = 61.414/68.831/82.361 ms
patienceGNR
post Sep 16 2014, 10:59 PM

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QUOTE(iXora.ix @ Sep 16 2014, 10:56 PM)
Maybe yes maybe not as my maxis phone line can perform even better than my vip20
*
My data can send out messages on Facebook faster than Unifi can. LOL.

I speedtest to Singapore

Latency 100ms
Down : 1.12Mbps
Up : 6-8Mbps

ridiculous.
reddevils500
post Sep 16 2014, 11:02 PM

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Loading Facebook damn slow in Unifi vip5.

But loading Facebook is normally fast in my phone DiGi network.

What happened? Sharks snap the cable?

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