This is not the first time I've heard really bad stories about RayTech, while bro Lord Gitsy's product might be decent, I think customer service issues like this probably kill whatever interest I have in this brand.

Not sure why these stories continue to emerge from them.. Llumar, 3M and VKool offers similarly priced items so they just risk losing customers.

Bro, the boss also talk with kerek attitude towards me, like I cannot afford the 2.5k when I cancel the installation. Truth is, I have other business I have to attend to. And they have no right to take my booking fee, they should refund me. I don't want trouble and I also short of time, so I just leave the shop without the rm50.

Btw, do you think the spec they give me is worth rm2.5k? Or is that an overkill?

Today I went to a raytechcs shop (location undisclosed), went to see their quotation and recommendation, I say my budget max RM2.5K. What they quote me is :
1. RX (black) for 3 rear windows,
2. 2 RX normal front side door mirror,
3. and for windscreen, they quote me raytech 70 (?), I didn't remember the name though, but it has 78% VLT, that one I remember. I try to find this in raytech website but couldn"t find similar name.

Then I pay them RM50 deposit, book a slot in the evening. Unfortunately, I couldn't make it and when I try to refund the RM50, they refuse, saying it is in the system already and later big boss asking why customer cancel and bla bla bla. I told them I will be going oversea for 1 month and will only come back end of feb, but they still refuse to give me the rm50 and ask me to come back later for installation.

My question/comment is:
1. Is the tint they quote me really worth RM2.5k? Is the spec overkill?
2. I think I should be getting back my rm50, but since I didn't have time to argue more, I just told them I'll come back next time. Truth is, I think they are not customer friendly.

Hi bro, I am sorry for your story! I hope I can make something to help you solve your problem.

1. If possible, I hope you can PM me your contact, let me do my best for you, for your refund.
2. I need to know which particular outlet you visit, so i know who is the one giving poor service to you.
3. I need to report to management on the customer service, because Raytech is really taking care on customer service.

Thank you for your cooperation. Cheers, bro.

I just done it for 2.2k in 3M official authorized dealer. Same setup as yours. For sure it will be more expensive if go thru car dealer as part of the profit have to paid to your car dealer.

Today I went to a raytechcs shop (location undisclosed), went to see their quotation and recommendation, I say my budget max RM2.5K. What they quote me is :
1. RX (black) for 3 rear windows,
2. 2 RX normal front side door mirror,
3. and for windscreen, they quote me raytech 70 (?), I didn't remember the name though, but it has 78% VLT, that one I remember. I try to find this in raytech website but couldn"t find similar name.

Then I pay them RM50 deposit, book a slot in the evening. Unfortunately, I couldn't make it and when I try to refund the RM50, they refuse, saying it is in the system already and later big boss asking why customer cancel and bla bla bla. I told them I will be going oversea for 1 month and will only come back end of feb, but they still refuse to give me the rm50 and ask me to come back later for installation.

My question/comment is:
1. Is the tint they quote me really worth RM2.5k? Is the spec overkill?
2. I think I should be getting back my rm50, but since I didn't have time to argue more, I just told them I'll come back next time. Truth is, I think they are not customer friendly.

I'm on a budget coz I have an ICE project coming up. Frankly, I don't really care about brand since they all seem to crap out after 5-6 years anyway. And I'm not prepared to shell out over RM1000 for high end tints that are purported to last forever.

I called, they quoted me an extra RM100 because my ride is an SUV and another RM80 to remove the old tint. Sunroof will be another extra depending on their measurement.

I'm going Tuesday next week at noon.

Thanks to Lord Gitsy for contacting me. Really nice guy, trying to help me solve my problem.

Lord Gitsy is going to help me get the receipt for my booking fee so that when I come back from oversea end of February, I have proof that I have paid the Raytech branch that I went the deposit and they will use the product and price that they quoted me earlier.

He also clarifies that the branch is newly opened, hence the problem I faced.

I'll update more when I get the receipt from Lord Gitsy. Hopefully I'll become a happy Raytech customer this end of Feb.

Thanks again Lord Gitsy for contacting me.

Hi guys...whst is nano...???

Update:

Received the receipt from Lord Gitsy. Thank you for your help bro. Currently I am inclined to do it at Raytech, but will keep on doing market survey to see if I can get better deal somewhere else.

Hi bro, do u mean Nano-Ceramic window film ?

Maybe...i guess...not really kniw too....usually the accessory sell it

There cost around 200 to 300...

Maybe...i guess...not really kniw too....usually the accessory sell it

There cost around 200 to 300...

RM200 to RM300 is price for whole car bro?

Below is the link for you to know how to chose right USA product. You may take a look bro
http://raytech.com.my/link/howtochooseagoodbrands2015.pdf

Thanks

ok boss...  , please give some feedback .. quality of film and the workmanship..  
and attitude  of seller too.. if possible..