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Credit Cards RHB Credit Card, Open discussion/frustration with RHB CC

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!@#$%^
post May 3 2021, 06:33 PM

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QUOTE(cucikaki @ Apr 27 2021, 06:40 PM)
Not it’s not combined.

The CS i talk with also reassure that cashback is per card basis.

Just that he has suspicion since my CL is combine for both card. I have yet to receive update from rhb.
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QUOTE(Kyan0411 @ Apr 28 2021, 12:09 AM)
All the cashback tallies when it is combined.
Better get confirmation from RHB
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so which is which now?
cybpsych
post May 3 2021, 08:41 PM

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new portal >> https://onlinebanking.rhbgroup.com/my/login

user posted image
contestchris
post May 4 2021, 10:52 AM

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How to view credit card statement on website? At the moment I get via email
cybpsych
post May 4 2021, 10:53 AM

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QUOTE(contestchris @ May 4 2021, 10:52 AM)
How to view credit card statement on website? At the moment I get via email
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either one channel: email or rhb portal
ClarenceT
post May 4 2021, 10:54 AM

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QUOTE(contestchris @ May 4 2021, 10:52 AM)
How to view credit card statement on website? At the moment I get via email
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Either one, you can't have both.
contestchris
post May 4 2021, 11:00 AM

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Any reason?

Also, how do I change to the online banking rather than email?
cybpsych
post May 4 2021, 11:01 AM

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QUOTE(contestchris @ May 4 2021, 11:00 AM)
Any reason?

Also, how do I change to the online banking rather than email?
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logon to rhb online portal, under My Account section
tan_aniki
post May 4 2021, 03:26 PM

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QUOTE(contestchris @ May 4 2021, 11:00 AM)
Any reason?

Also, how do I change to the online banking rather than email?
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this question u need to ask rhb
u can change the statement from email to online banking at their online portal
ysling
post May 4 2021, 09:40 PM

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QUOTE(yjackz @ Apr 29 2021, 08:07 AM)
That's right. Only 20 lucky winners per day for the RM80. I topped up twice on 24th and 25th April around 1205am. Didn't win any RM80 but got one RM15. Still impressive though.
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Thanks for the info! how will we know whether we win or not? have to wait till end of campaign month when they annouce?
choco_ice
post May 4 2021, 10:23 PM

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QUOTE(ysling @ May 4 2021, 09:40 PM)
Thanks for the info! how will we know whether we win or not? have to wait till end of campaign month when they annouce?
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Wait for announcement here
contestchris
post May 4 2021, 11:02 PM

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QUOTE(tan_aniki @ May 4 2021, 03:26 PM)
this question u need to ask rhb
u can change the statement from email to online banking at their online portal
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I can’t change it. Mine is the new portal. Looks very simplistic.
contestchris
post May 4 2021, 11:03 PM

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How to redeem Lazada new payment method voucher for RHB? It’s RM12off for RM12 spend or something

Mine just says sorry not applicable for my account.
tan_aniki
post May 5 2021, 03:10 AM

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QUOTE(contestchris @ May 4 2021, 11:02 PM)
I can’t change it. Mine is the new portal. Looks very simplistic.
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everyone has the same portal, don't use hp, use desktop
under my accounts -> estatement management
Kyan0411
post May 5 2021, 11:58 AM

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QUOTE(contestchris @ May 4 2021, 11:03 PM)
How to redeem Lazada new payment method voucher for RHB? It’s RM12off for RM12 spend or something

Mine just says sorry not applicable for my account.
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Mean you are not new Lazada customer
IWannAAR
post May 5 2021, 10:11 PM

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anyone having issue getting OTP from RHB?
contestchris
post May 6 2021, 10:13 AM

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When are all the additional cashback for signip campaign and she'll campaign credited usually?
cybpsych
post May 6 2021, 10:20 AM

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QUOTE(contestchris @ May 6 2021, 10:13 AM)
When are all the additional cashback for signip campaign and she'll campaign credited usually?
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activation
// 12. The cash back under this Campaign will be credited into the Eligible Cardholder’s RHB Cards account
within four (4) to six (6) weeks from the end of the Campaign Period. The Eligible Cardholder will
receive notification of the cash back, if any, through the respective RHB Cards monthly statement that
follows the date of the crediting of the cash back. //


shell 18%
// 13. The cash back under this Campaign will be credited into the Eligible Applicant’s RHB Card account
within four (4) to eight (8) weeks from the end of the Campaign Period. The Eligible Applicant will
receive notification of the cash back, if any, through the respective RHB Cards monthly statement that
follows the date of the crediting of the cash back. //

Carlo J
post May 6 2021, 12:26 PM

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Only won RM15 cashback but I checked with customer service and they told me it's not stand a chance to win cashback but it's guaranteed to get the cashback, perhaps gotta wait for the end of the campaign according to the T&C.
1hoohoo1
post May 6 2021, 01:14 PM

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Is it RHB supplementary card can only applied through branch?
The customer service replied as below:

Please be informed that the minimum age of the applicant must 18 years old. The principle cardholder need to bring the supporting documents to the nearest RHB branch (except RHB Islamic if the card is conventional type product). The branch officer will perform 1st verification with the principle. You may get the form at the branch.

The Supporting Document
1. Last 3 month bank statement
2. Last 3 month salary slip
3. Confirmation employment letter (if applicable)
4. EPF statement of 6 months

puke.gif So troublesome for adding supplementary card..
Kyan0411
post May 6 2021, 05:43 PM

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Week 1 (15/4 to 21/4)

RM0 Congrats! You've earned RM15.00 cashback from RHB Credit Card/i Spend Campaign. Info@ rhbgroup.com/s/JR7. Continue to spend with us for more rewards!

RM0 Congrats! You've earned RM9.16 cashback from RHB Credit Card/i Spend Campaign. Info@ rhbgroup.com/s/JR7. Continue to spend with us for more rewards!

This post has been edited by Kyan0411: May 6 2021, 05:44 PM

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