Simple, just send an email (with the termination notice) saying that the cancellation is effective immediately and request them to send a confirmation note/sms/email. If there is no reply after 1 week, then re-send that email and CC to Bank Negara.

You mean email to RHB credit card center? What the email for the center?Lol.

customer.service@rhbgroup.com

Just state that I wanna cancel my RHB CC that's all?

Alright, thank you so much..Just sent them, hopefully tomorrow will cancel my card

I would attach a formal letter

Refer here for more info:
https://forum.lowyat.net/topic/1814307

This post has been edited by Human Nature: Oct 8 2013, 12:11 AM

I've received a call from RHB CS saying that I'm eligible for 6 months 0% finance charge. In this case, I just need to pay minimum payment required as stated in the statement for the next 6 months right?

That's right !!!

Thanks for the confirmation. RHB signature is a must have card until end of this year.

I agree, this is the card of the year for me

Just walk into the bank to cancel it and let the staff cut your CC in front of your eyes.

Probably scared of getting a scolding from higher-ups on why did U not try to convince the client not to cancel ?

If U did that, by end of 6 mths, your unpaid balance could have balloon to many thousands and then u might have a hard time paying

For RHB Platinum card can use LCCT lounch to get free meal ? What sort of food and drinks available inside the lounch ? Wonder can bring along my 10 year old kid ?

I plan to BT the amount over to AEON's 6-month 0% BT plan

And I suppose when the 6 mths is up, U're going to transfer your debts to yet another financial institution...haha....just like US government ....treasury maturities up, just sell more treasuries to pay off the maturing treasury.....the result ?....in debt to the tune of USD$16,700,000,000,000.

What a great idea.... I wish I had debt in the many zeroes.

I just tried at Starbucks Gardens, RM30 to top up my Starbucks card for a free drink, the answer was NO.

RHB T&C regarding Sbux.

Starbucks
www.starbucks.com.my

One (1) Grande beverage of your choice.

• This promotion is valid at all Starbucks outlets in Malaysia only.
• This promotion is valid for purchase made directly at Starbucks outlets only.
• Not applicable for any add- on toppings.

Top up of my Starbucks is not add-on toppings. So according to RHB's own T&C they cannot deny me participation of this promotion. False advertising. I am calling RHB now to complain, if its unsatisfactory I will call BNM to complain false promotion and advertising by bank.

Now according to RHB's own T&C, they can't change these T&C without 21 days notice. So it is still valid as of right now.

Just got off the phone with RHB, file the complain with RHB

First the person on the line say RHB Signature card not applicable due to the clause

"7. This Promotion is not valid with any on-going promotions and discounts at the participating partners’ outlets."

She say my RHB Signature enjoy cashback. So I told her RHB Signature cash back is a card feature, no time limit, its not a promotion. She come back and say it is valid, but not valid for Starbucks card top up because valid for dine-in only, then I told her that's not true because the "dine-in" clause is only applicable to Secret Recipe and Kenny Rogers and others but not Starbucks.

These RHB people really have no clue and simply bang only. Among all the banks I deal with RHB is the paling sotong one.

I also highlighted about the clause that takes 21 days to change a clause or delete a clause etc and I ask her how is the notice given, and she can't give a firm answer, so I requested that I be updated directly if the clause change.

No matter what, I want to enjoy this benefit. Keep you guys posted. We get shafted by banks all the time, no way I will let them shaft us when their T&C says otherwise.

Submitted my application on 2/10/13 and collected my card today 11/10/13. Exactly 7 working days, quite efficient I think.