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Credit Cards RHB Credit Card, Open discussion/frustration with RHB CC

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fly126
post Sep 24 2013, 03:56 AM

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QUOTE(skod @ Sep 24 2013, 03:28 AM)
I applied for RHB-Tesco card but received 2 cards: the Tesco one and Islamic Gold-I..is it normal? or the sales agent did something here..? hmm.gif
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Maybe is the common tactic by Greedy Agent who want to Earn More Commission Sebab itu You Received 2 Different Card,
So You kena Report to RHB... shakehead.gif
Human Nature
post Sep 24 2013, 10:01 AM

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QUOTE(skod @ Sep 24 2013, 03:28 AM)
I applied for RHB-Tesco card but received 2 cards: the Tesco one and Islamic Gold-I..is it normal? or the sales agent did something here..? hmm.gif
*
It is ILLEGAL and you may complain to Bank Negara.

p/s in future, make sure you cross out the cards that you DO NOT want to apply

This post has been edited by Human Nature: Sep 24 2013, 10:02 AM
skod
post Sep 24 2013, 10:16 AM

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QUOTE(fly126 @ Sep 24 2013, 03:56 AM)
Maybe is the common tactic by Greedy Agent who want to Earn More Commission Sebab itu You Received 2 Different Card,
So You kena Report to RHB... shakehead.gif
*
QUOTE(Human Nature @ Sep 24 2013, 10:01 AM)
It is ILLEGAL and you may complain to Bank Negara.

p/s in future, make sure you cross out the cards that you DO NOT want to apply
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Thanks, I already call the centre and cancel the additional card, and asked to report about this agent.
They will call me back later, and I will ask their outbound agent whether there is anywhere in the report stated about my complaint..
choki123
post Sep 24 2013, 10:24 AM

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QUOTE(smsbusiness2u @ Sep 23 2013, 10:07 PM)
meaning must buy drink or cake or something except top up to starbucks card which accumulated RM30 or above.
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yeah i tried at starbucks Great Eastern Mall, the RM 30 must be on actual spending, not for top up/ puchase new card.
may i know which outlet is able to do so?
tAmp0i
post Sep 24 2013, 11:15 AM

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QUOTE(choki123 @ Sep 24 2013, 10:24 AM)
yeah i tried at starbucks Great Eastern Mall, the RM 30 must be on actual spending, not for top up/ puchase new card.
may i know which outlet is able to do so?
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Oh that's too bad probably the crews wasn't aware of the exact promo so i got the upper hand biggrin.gif By the way, the outlet i went was in Miri Sarawak though
qqbill
post Sep 24 2013, 01:28 PM

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regarding the sbux deal rite, i did encounter @ uptown sbux last friday
argue with the store manager that we can actually buy a sbux card with rm30 or reload. i even show her off my ipad on the terms.
stood about 10min there waited for her to confirm, and came back to me say i can do that, without any means of apology.
moral of the day: please insist on whatever you think you're right.
can i conclude that this deal is on for reloading and purchasing on sbux card? smile.gif

sometimes, store manager doesn't know everything one.
TSronnie
post Sep 24 2013, 03:29 PM

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Today I was pleasantly surprise to receive RM50 from RHB.
It under RM50 Cashback for 1st swipe within 45 days.
QUOTE
23/09/2013
Cash Back Promo - SpendĀ 
RM50.00

This could cover the GST I paid.... I was expecting RM150 cash back actually

This post has been edited by ronnie: Sep 24 2013, 03:34 PM
peri peri
post Sep 25 2013, 09:59 AM

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RHB credit and debit card promo for Kenng Roger lover. Buy 1 free 1 on friday
Human Nature
post Sep 25 2013, 11:45 AM

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QUOTE(peri peri @ Sep 25 2013, 09:59 AM)
RHB credit and debit card promo for Kenng Roger lover. Buy 1 free 1 on friday
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It is spend RM30 and get free 1 quarter meal
http://www.rhb.com.my/Whats_New/cards/frid...s/#.UkJcGoanrDU
Black Red
post Sep 25 2013, 02:55 PM

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QUOTE(smsbusiness2u @ Sep 24 2013, 01:37 PM)
RHB are practiced to issue 2 cards even u apply for 1.
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agreed, once I applied for 2 cards (during younger days tongue.gif ) and they give 3 cards.
TSronnie
post Sep 27 2013, 01:22 PM

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Today I made a call to ask for SMS Transaction Alert for all transactions with my RHB Signature card. I was pleasantly surprised to hear we will process the request within 7 days. A report ID was provided for the next follow-up if required.

Previously, they said NO change is allowed.
Human Nature
post Sep 27 2013, 01:24 PM

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QUOTE(ronnie @ Sep 27 2013, 01:22 PM)
Today I made a call to ask for SMS Transaction Alert for all transactions with my RHB Signature card. I was pleasantly surprised to hear we will process the request within 7 days. A report ID was provided for the next follow-up if required.

Previously, they said NO change is allowed.
*
They probably change the stance after I complain to BNM laugh.gif
TSronnie
post Sep 27 2013, 01:26 PM

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QUOTE(Human Nature @ Sep 27 2013, 01:24 PM)
They probably change the stance after I complain to BNM  laugh.gif
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Thanks to Human Nature for making the first move... arigato, danke, terima kasih
Human Nature
post Sep 28 2013, 06:18 PM

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My 5% CB max for the 5 departmental stores promo has been credited

This post has been edited by Human Nature: Sep 28 2013, 06:22 PM
TSronnie
post Sep 29 2013, 11:07 PM

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Today did 2 online transactions with RHB Signature, already received the SMS Transaction alerts. I guess it took less than 7 days as informed.
choki123
post Sep 30 2013, 12:24 AM

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wanted to know any good feedback on the Visa Signature Card?
Tempting to apply it for my overseas transactions.
TSronnie
post Sep 30 2013, 12:52 AM

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Feel free to read some comments from me on the RHB VISA SIGNATURE smile.gif
Loving the card for it's unlimited 5% cash back for overseas/online transactions (until 31-Dec-2013 only)
Jason
post Sep 30 2013, 03:42 PM

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QUOTE(ronnie @ Sep 24 2013, 03:29 PM)
Today I was pleasantly surprise to receive RM50 from RHB.
It under RM50 Cashback for 1st swipe within 45 days.

This could cover the GST I paid.... I was expecting RM150 cash back actually
*
When did you apply? According to the T&C of the RM150 cash back, the card must be approved by RHB by XXX date. I can't remember the exact date.

I sign up for my RHB Signature together with the RM150 cash back & 0% balance transfer package 1 week before XXX. After I got my card approved, they say I do not qualify for the RM150 because my application was approved after XXX, but my 0% BT was approved, so I called them and ask why I get 0% BT but not RM150, so they tell me cause I past the XXX approval date..and I say..if that's the case I shouldn't get the 0% BT as well since it is the same offer, so I ask the person on the line should I file report for false promotion with RHB or BNM? She was taken back a bit and she say file with RHB.. this was 2 weeks ago.

I called today to double confirm my statement, and they tell me the RM150 approved and will be credited on my next statement. Woohoo for me.

Personal opinion I feel "approved by RHB by XXX date" is unfair to consumer, because if that's the case I can do a campaign and approve everything AFTER the campaign date. By right should follow application date, after all, the inefficiency of the bank to process and approve application is the bank's problem.

So far enjoying my cash back.

Got my first statement from RHB, 5% cash back on everything, except my transaction did on statement date which will reflect on next month statement.
aqblood
post Oct 2 2013, 05:39 PM

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Anyone received a call from some company & said I have to pay RM399 for some mastercard-privilege thingy?
Human Nature
post Oct 2 2013, 06:44 PM

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QUOTE(aqblood @ Oct 2 2013, 05:39 PM)
Anyone received a call from some company & said I have to pay RM399 for some mastercard-privilege thingy?
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Just say NO.

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