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Credit Cards RHB Credit Card, Open discussion/frustration with RHB CC

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aqblood
post Oct 2 2013, 07:00 PM

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QUOTE(Human Nature @ Oct 2 2013, 06:44 PM)
Just say NO.
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I said no,but they insist they want.

Lucky my RHB card is not activated, otherwise they charged my CC already.

They have my CC number, wtf?

Human Nature
post Oct 2 2013, 07:06 PM

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QUOTE(aqblood @ Oct 2 2013, 07:00 PM)
I said no,but they insist they want.

Lucky my RHB card is not activated, otherwise they charged my CC already.

They have my CC number, wtf?
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As long as you reject, then it is okay. You signed that Disclosure of Information on the application form right?
tAmp0i
post Oct 2 2013, 07:19 PM

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Err, RHB login page down? Anyone?
Human Nature
post Oct 2 2013, 07:20 PM

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QUOTE(tAmp0i @ Oct 2 2013, 07:19 PM)
Err, RHB login page down? Anyone?
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Yup, same here
tAmp0i
post Oct 2 2013, 07:22 PM

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QUOTE(Human Nature @ Oct 2 2013, 07:20 PM)
Yup, same here
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Tried it since morning though till now hmm.gif
aqblood
post Oct 2 2013, 10:36 PM

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QUOTE(Human Nature @ Oct 2 2013, 07:06 PM)
As long as you reject, then it is okay. You signed that Disclosure of Information on the application form right?
*
I reject kao kao, i put down the phone, then they straight charge rm399 to my credit card.
lucky my card wasn't activated, otherwise thier transaction went thru already.

the number is 603-2300 6421.
Human Nature
post Oct 2 2013, 10:53 PM

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QUOTE(aqblood @ Oct 2 2013, 10:36 PM)
I reject kao kao, i put down the phone, then they straight charge rm399 to my credit card.
lucky my card wasn't activated, otherwise thier transaction went thru already.

the number is 603-2300 6421.
*
i will file a complain to bank negara. what a nuisance!
Human Nature
post Oct 2 2013, 10:53 PM

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QUOTE(aqblood @ Oct 2 2013, 10:36 PM)
I reject kao kao, i put down the phone, then they straight charge rm399 to my credit card.
lucky my card wasn't activated, otherwise thier transaction went thru already.

the number is 603-2300 6421.
*
i will file a complain to bank negara. what a nuisance!
Gen-X
post Oct 2 2013, 11:00 PM

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QUOTE(aqblood @ Oct 2 2013, 10:36 PM)
I reject kao kao, i put down the phone, then they straight charge rm399 to my credit card.
lucky my card wasn't activated, otherwise thier transaction went thru already.

the number is 603-2300 6421.
*
The thing to do is call RHB CS and bring it to their attention. I don't think it is RHB that called you but someone out to make a quick buck from you. Read this thread and you will see that many experience the same thing as you.

aqblood
post Oct 2 2013, 11:47 PM

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QUOTE(Gen-X @ Oct 2 2013, 11:00 PM)
The thing to do is call RHB CS and bring it to their attention. I don't think it is RHB that called you but someone out to make a quick buck from you. Read this thread and you will see that many experience the same thing as you.
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Thanks. I will call them tomorrow morning.
codeiki
post Oct 3 2013, 11:31 PM

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Last week, i received cash back rm 150 for both rhb evo and rhb islamic, that i applied 2 months back. Didn't put any specific code, as the agent fill in for me.
(Just to follow the previous post by me)
Human Nature
post Oct 3 2013, 11:36 PM

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QUOTE(codeiki @ Oct 3 2013, 11:31 PM)
Last week, i received cash back rm 150 for both rhb evo and rhb islamic, that i applied 2 months back. Didn't put any specific code, as the agent fill in for me.
(Just to follow the previous post by me)
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cool! i am expecting mine in this couple of weeks too.
chding
post Oct 4 2013, 02:58 PM

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I didn't receive any dining cash rebate for my plat card since Aug. Already reported to CS. Anyone having the same issue?
guy3288
post Oct 5 2013, 12:00 AM

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QUOTE(ronnie @ Sep 16 2013, 12:04 PM)
The following is considered as "Online Transactions" under RHB Visa Signature

Dell Sales Malaysia Sdn Bhd - Singapore
AirAsia X - Online Booking
AirAsiaGo - Online Booking

Gets Unlimited 5% Cash-Back until 31 December 2013 smile.gif

Each Cashback % is listed separately at the end of Statement Date.
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How about bill payment at website RHBNow -is that considered online payment for 5% CB?

ANybody has paid bills at RBH website?
ktn1169
post Oct 5 2013, 12:59 AM

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QUOTE(guy3288 @ Oct 5 2013, 12:00 AM)
How about bill payment at website RHBNow -is that considered online payment for 5% CB?

ANybody has paid  bills at RBH website?
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I tried, i only get 0.5% for the bill payment
AaIto
post Oct 5 2013, 10:01 PM

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QUOTE(Jason @ Sep 30 2013, 03:42 PM)
When did you apply? According to the T&C of the RM150 cash back, the card must be approved by RHB by XXX date. I can't remember the exact date.

I sign up for my RHB Signature together with the RM150 cash back & 0% balance transfer package 1 week before XXX. After I got my card approved, they say I do not qualify for the RM150 because my application was approved after XXX, but my 0% BT was approved, so I called them and ask why I get 0% BT but not RM150, so they tell me cause I past the XXX approval date..and I say..if that's the case I shouldn't get the 0% BT as well since it is the same offer, so I ask the person on the line should I file report for false promotion with RHB or BNM? She was taken back a bit and she say file with RHB.. this was 2 weeks ago.

I called today to double confirm my statement, and they tell me the RM150 approved and will be credited on my next statement. Woohoo for me.

Personal opinion I feel "approved by RHB by XXX date" is unfair to consumer, because if that's the case I can do a campaign and approve everything AFTER the campaign date. By right should follow application date, after all, the inefficiency of the bank to process and approve application is the bank's problem.

So far enjoying my cash back.

Got my first statement from RHB, 5% cash back on everything, except my transaction did on statement date which will reflect on next month statement.
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""so I ask the person on the line should I file report for false promotion with RHB or BNM?""[U]

Very useful and powerful words.... brows.gif
davidlow7
post Oct 7 2013, 12:47 AM

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They promised me a Platinum card and ended up giving me 2 Golds...

I did cross all the unwanted options in the form but this had came as a dissapointment and I voiced my unhappiness to the sales person.

He assured me I would get RM150 cashback x 2 for both cards (although I read the campaign is only RM150 x1 even if you get 2 cards.

So far I got email in written for this.

My second bill didn't come the cash back as promised hence I wrote another email to the sales person cc-ing his relevant person-in-charge...

He reassured me I would obtain these in my next statement (3rd month).

I will give him one more chance before I would report this to the RHB complaints department and eventually Bank Negara for a few integrity issues and request for an audit especially on the application form!

This post has been edited by davidlow7: Oct 7 2013, 12:47 AM
nubJeff
post Oct 7 2013, 10:03 PM

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I requested to cancel my credit card 1 week ago, until now never receive any call to cancellation..Any fastest way to cancel RHB credit card guys?
aqblood
post Oct 7 2013, 10:13 PM

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QUOTE(nubJeff @ Oct 7 2013, 10:03 PM)
I requested to cancel my credit card 1 week ago, until now never receive any call to cancellation..Any fastest way to cancel RHB credit card guys?
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Go straight to RHB Bank & cancel?
nubJeff
post Oct 7 2013, 10:58 PM

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QUOTE(aqblood @ Oct 7 2013, 10:13 PM)
Go straight to RHB Bank & cancel?
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Pretty far from my working place, but I think have to go d..like not willing to help me cancel cry.gif

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