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Credit Cards Ways to CANCEL your credit card, Updated since 30/07/12

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TSgerrardling
post Mar 30 2011, 05:29 PM, updated 14y ago

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Since there are no topic about this, then let me create the topic about ways to cancel your unwanted credit card. Do also report other methods for different bank. This is valid for credit card issue in Malaysia only

Before cancel your credit card
1. You must paid off the balance in full. (No outstanding balances)
2. Redeem all your credit card reward/Bonus points.
3. Cancel all the auto debit

After cancel your credit card
1. Follow-up on the cancellation
2. Get a confirmation of the credit card Cancellation in writing from the banks.

Citibank Berhad
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Standard Chartered Bank Malaysia Berhad
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Alliance Bank Malaysia Berhad
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AmBank (M) Berhad
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CIMB Bank Berhad
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Direct Access
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Hong Leong Bank Berhad
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HSBC Bank Malaysia Berhad
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Malayan Banking Berhad (Maybank)
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OCBC Bank (Malaysia) Berhad
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Public Bank Berhad
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RHB Bank Berhad
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United Overseas Bank (Malaysia) Bhd
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Bank Islam
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Bank Simpanan National (BSN)

MBF
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AEON Credit Card

Credit Card Cancellation Letter
QUOTE
[Your name]
[Your address]
[Date]

Dear Sir or Madam:

Please let this letter serve as notice that I am terminating my credit card account effective immediately. Please close the following account:

Credit Card Company: ____________
Account Number: ________________

Please send me written confirmation that my account has been closed. Also, please confirm that you have notified all appropriate credit card bureaus that this account was closed at my request.

Thank you for your prompt attention to this matter.

Sincerely,
[Your Signature]
This post has been edited by gerrardling: Jul 30 2012, 07:35 AM
gwack
post Mar 30 2011, 05:37 PM

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just go to CC bank.. and ask to cancel CC.. it only take 5 minutes to verify your cc, check outstanding balance, than you need pay outstanding balance (if need) and done..


Added on March 30, 2011, 5:38 pmi just cancel 2 CC using this method.. 1st public bank and 2nd Bank Islam.. reason cancel.. i just pay cash now..

This post has been edited by gwack: Mar 30 2011, 05:38 PM
cannavaro
post Mar 30 2011, 05:42 PM

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Copypaste from Credit Card pinned thread:

Credit Card Cancellation Letter

QUOTE
[Your name]
[Your address]
[Date]

Dear Sir or Madam:

Please let this letter serve as notice that I am terminating my credit card account effective immediately. Please close the following account:

Credit Card Company: ____________
Account Number: ________________

Please send me written confirmation that my account has been closed. Also, please confirm that you have notified all appropriate credit card bureaus that this account was closed at my request.

Thank you for your prompt attention to this matter.

Sincerely,
[Your Signature]

Fax and email to the bank.
Gen-X
post Mar 31 2011, 07:01 AM

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gerrardling, later after more feed back, do include cards that can be cancelled via phone in 1st post. Citibank CC can be terminate by just calling CS.

This post has been edited by Gen-X: Mar 31 2011, 07:02 AM
shiroikun
post Mar 31 2011, 07:11 AM

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HSBC can terminate by phone too, just done it 1 month ago
TSgerrardling
post Mar 31 2011, 09:19 AM

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thanks for all the input. anymore ?
airline
post Mar 31 2011, 09:40 AM

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I only go with foreign banks over phone enuf
TSgerrardling
post Mar 31 2011, 10:08 AM

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QUOTE(airline @ Mar 31 2011, 09:40 AM)
I only go with foreign banks over phone enuf
*
all the foreign banks ?
donpapachino
post Mar 31 2011, 10:12 AM

project 138 completed
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me myself just cancelled my public bank cc. but 1st i called up CS on the procedure & was advised to go to any public bank branch.

1st, you need to double confirm wif counter staff if got any outstanding. if yes, pay in full.

2nd, i was asked to see the bank's CS. then, fill in a form, a photocopy of my IC was needed, & surrender my CC. they will cut the CC & attach the CC with the form to confirm the cancellation. and i was also given a photocopy of the cancellation CC form for my reference.

all done in 20 minutes.
TSgerrardling
post Mar 31 2011, 10:24 AM

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QUOTE(donpapachino @ Mar 31 2011, 10:12 AM)
me myself just cancelled my public bank cc. but 1st i called up CS on the procedure & was advised to go to any public bank branch.

1st, you need to double confirm wif counter staff if got any outstanding. if yes, pay in full.

2nd, i was asked to see the bank's CS. then, fill in a form, a photocopy of my IC was needed, & surrender my CC. they will cut the CC & attach the CC with the form to confirm the cancellation. and i was also given a photocopy of the cancellation CC form for my reference.

all done in 20 minutes.
*
added in first post, thanks
chemistry
post Mar 31 2011, 11:05 AM

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DirectAccess principal and supp cards can be cancelled with immediate effect. Don't be bluffed by the CS saying "Please wait for XX days to process".
TSgerrardling
post Mar 31 2011, 11:20 AM

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QUOTE(chemistry @ Mar 31 2011, 11:05 AM)
DirectAccess principal and supp cards can be cancelled with immediate effect. Don't be bluffed by the CS saying "Please wait for XX days to process".
*
that mean cancellation for CIMB / DA cc can be done via phone call to their CS ?
chemistry
post Mar 31 2011, 11:30 AM

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QUOTE(gerrardling @ Mar 31 2011, 11:20 AM)
that mean cancellation for CIMB / DA cc can be done via phone call to their CS ?
*
Exactly. Via phone call to 03-62047979 (DA Platinum line).
Not sure CIMB cards follow or not...

This post has been edited by chemistry: Mar 31 2011, 11:30 AM
ak1977
post Mar 31 2011, 11:32 AM

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TS, you left out 3 card issuers BSN, AEON & MBF..
TSgerrardling
post Mar 31 2011, 12:18 PM

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QUOTE(chemistry @ Mar 31 2011, 11:30 AM)
Exactly. Via phone call to 03-62047979 (DA Platinum line).
Not sure CIMB cards follow or not...
*
okay. added in first post

QUOTE(ak1977 @ Mar 31 2011, 11:32 AM)
TS, you left out 3 card issuers BSN, AEON & MBF..
*
added. thanks
chemistry
post Mar 31 2011, 12:40 PM

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Citibank cc can also be cancelled through Secure Message in Citibank Online.
I cancelled my Shell Classic, Shell Gold, Giant, normal Gold cc in this way.
However, follow up is needed as they'll ask you wait for a few working days.
alexwsk
post Mar 31 2011, 12:56 PM

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QUOTE(gerrardling @ Mar 30 2011, 05:29 PM)
Since there are no topic about this, then let me create the topic about ways to cancel your unwanted credit card. Let me start with citibank first. Do also report other methods for different bank

Before cancel your credit card
1. You must paid off the balance in full. (No outstanding balances)
2. RedeemĀ  all your credit card reward/Bonus points.
3. Cancel all the auto debit

After cancel your credit card
1. Follow-up on the cancellation
2. Get a confirmation of the credit card Cancellation in writing from the banks.
why bother to cancel auto debit? let them debit it if they still can laugh.gif
not all banks are willing to give cc cancellation confirmation letter

I've cancelled my MBB petronas (need to cut the card into half and photostate), CIMB DA thru fax b4
as for hsbc and hlb, I forgot how i cancelled oledi, most likely thru fax as well

This post has been edited by alexwsk: Mar 31 2011, 12:57 PM
chemistry
post Mar 31 2011, 01:02 PM

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QUOTE(alexwsk @ Mar 31 2011, 12:56 PM)
why bother to cancel auto debit? let them debit it if they still can laugh.gif
not all banks are willing to give cc cancellation confirmation letter

I've cancelled my MBB petronas (need to cut the card into half and photostate), CIMB DA thru fax b4
as for hsbc and hlb, I forgot how i cancelled oledi, most likely thru fax as well
*
Just afraid if the bank would impose charges when they failed to auto-pay...IF only lar...

I had HSBC Classic and HLB Gold a few years ago.
Cancelled HSBC through phone call; cancelled HLB through HLB Online.
TSgerrardling
post Mar 31 2011, 01:27 PM

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QUOTE(chemistry @ Mar 31 2011, 01:02 PM)
Just afraid if the bank would impose charges when they failed to auto-pay...IF only lar...

I had HSBC Classic and HLB Gold a few years ago.
Cancelled HSBC through phone call; cancelled HLB through HLB Online.
*
added, thanks. i think bank will call the company u auto debit to, telling them this card number is no longer exist.
SUSStupidGuyPlayComp
post Mar 31 2011, 01:46 PM

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I cancel my Direct Access by email.........they email feedback me and mention will act accordingly on 1 working day. Few working day later, received a sms from CIMB that the cc has been cancelled

next month, receive the statment, pay up the balance............done

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