That explains.
Posting date determines the rebate month.

usually if u called fast enough, the cc could ensure that the payment didnt go through. however, sometimes payment already made to the vendor, esp if it involves non-internet bisnes, the payment will appear in your maybank2u account. if ufilled up dispute form and submit early, they can avert the payment before the cc statement is out by 25th of the month.
if it is not averted, and it appears in ur statement, u need to pay first, then they'll refund you back the money once they concluded the investigation.

happened to me once, but it involves online transaction. my cc got hacked, and was used to pay FB purchases and another dunnowhat company. 1 got thro and the other one I was abled to stop it before payment made. then later file the dispute, and before cc statement out, the matter was resolved. I didnt make police report for this one, but in ur case, sure need the police report.
But in ur case, I have a feeling u might need to pay those transaction first, then later got refund

hope this help

i would like to add one thing...if the transaction not appear on your statement, no need to file dispute..
only those fraud transaction appear in statement need to file dispute...

Thanks drsaleh & maskedchan.

i went to maybank klcc to get the cc replacement and also wanna dispute the illegal transaction

according to the officer incharged there are 1 confirmed transaction and other 2 transaction still floating. So the officer told me to wait until the floating transaction appear and then she will complete the dispute form (i already sign it but leave it blank at the trasaction info)

She also advised me not to pay any amount of the illegal transaction. if it appear in my statement so i need to ask maybank to waived it pending on their investigation.

i already submit the police report together with the dispute form..maybe after 2-3 days i will f/up whether the dispute already in process or not

wil update my case later

i have heard that to escape GST we can threatened the call centre to cancel the card and they usually obliged ...does it apply for principle or supplementary also can ....

Update my journey of permanent increase of credit limit:

1) Sent my latest 3 months payslip and EPF statement to mbbcardservices@maybank.com.my on 24th September (Tuesday)
2) Received email to fill up the credit limit increase form on 26th September (Thursday)
3) Replied with the form on 27th September (Friday), after working hours
4) Received SMS that my permanent credit limit increase request has been approved on today.
5) Went immediately to M2U to check, it was indeed increased!

Very pleased with Maybank's service, very fast.

Though it was just slightly 2x of my current salary, maybe because I just got a car loan recently, that minuses a bit I think.

dont think that it will work against mbb, no one has posted any successful case

Maybank really troublesome to get increase in CL. I myself also cannot get increase in CL because got no payslip but MBB without fail always accommodate my request for increase in temporary CL

On the other hand, Citibank keep offering my wife higher credit limit but in view of BNM guideline, Citibank cannot increase it without her consent. Last year they call her to offer the increase in CL for her PremierMiles VS and she rejected it. Today got a letter from Citibank again offering my wife increase in CL and accepting the offer by her simply sending them a SMS. And the thing is, they want to increase her CL to almost as high as mine and my wife got no income and Citibank is well aware of that because when she applied the card she stated that she is a housewife!!! FYI, my wife applied for her Citi PremierMiles VS when she had CitiGold status 2 years back.

Well, Maybank is infamous for this. Not generous in giving CL as well.

Good that Citibank is being nice to your wife. I hope the bank will contact me to give me increase in CL.
But I don't have Citibank personal card, only corporate card given by company.

I'll be in overseas soon for 2-3 months, that's why need to increase all my cards' CL just in case if I need to swipe for urgent purposes.

MBB now generous or not I can't really say but previously there was no diff between MBB and other banks for my case, because over time MBB increased my CL for my then Plat card to that almost similar to the CL of my DA World MasterCard/VI and I never submitted any proof of income to MBB before.

hmm i didn`t get SMS from them. maybe because i went to the counter directly

Just checked my email. They sent me an email this morning, saying will forward my request to the respective unit for their further attention.

Just few hours after that, got approved and increased immediately.

this tuesday I just go apply this card at menara maybank 1st floor and submit my 3 month payslip and epf statement, the lady there mention 1 or 2 day will get application result from them by phone call.

today about 12am i just call their 1300 number to check on the result and get inform that i not success. Btw, is there any way to find out what is the reason of application not success? Try to ask the guy on the phone just now but get reply that he dont know and not authorize to know...lol. Maybe will try ask again by phone tomorrow...as i know some company customer service operate until 12AM only, after that the customer call is handle by another department...

Hi sifu,

I wanted to ask if temporary increase CL, will there any charges? Let's say my current CL is 7k and I temporary increase to 20k. If I swipe about 10k, do I get charged? Sorry for the noob question because HLB charge me for temporary CL increase even I haven't exceed my current CL..

TQ

Huh? you got charged for requesting temporary increase in CL by HLB? From Citibank credit card T&C, one will be charge if he/she uses more than his CL without getting approval.

As for MBB, if you request for temporary increase in CL, usually it is for a specific period only and then back to your original CL and there are no fees or whatever charges as long as you pay before the Due Date. And you will get a SMS once they approve your request for temporary increase in CL.

This post has been edited by Gen-X: Oct 3 2013, 08:06 AM

no, MBB dont charge anything thing for temporary increase credit limit.. done this few time and even they offer to make it permanent CL..

how come HLB charge you? is it in their CC policy? sound weird

may I know is there anyway can permanently increase my credit limit without showing them my salary slip?

maybe can show other income documents

I can show them my fixed deposit, my rental income , but don't know whether its work or not...

give it a try