Hi chulk,

This might be hardware fault, do send the router for warranty claim.

Thank you

sorry but how many years warranty is it?

Hi,

Just want to share something about the Mesh network :-).

https://www.asus.com/aimesh/

Thank you

Hi chulk,

All ASUS networking products are came with 3 years local warranty.

You can send back to the place you bought or send to the following service centre for networking.

ADVANCENET KL
145,JALAN KENARI 23A, BANDAR PUCHONG JAYA, PUCHONG, 47100, SELANGOR DARUL EHSAN

ADVANCENET PENANG
NO. 105-08-02 (8TH FLOOR), HEXAGON TECH PARK, JALAN GURDWARA, 10300, PENANG

ADVANCENET MELAKA
G-10, JALAN PM5, PLAZA MAHKOTA, 75000 MELAKA

ADVANCENET JB
NO56, JALAN MOLEK 1/28, TAMAN MOLEK, 81100 JOHOR BAHRU

ADVANCENET KCH
31, GROUND FLOOR, S/L 5, BLK 10, HOCK KUI COMMERCIAL CENTRE PHASE 3, JLN TUN AHMAD ZAIDI ADCURE, 93150 KUCHING

ADVANCENET KK
LOT 16. 1ST FLOOR, KOLAM CENTRE PH1, JALAN LINTAS, 88300 KOTA KINABALU

Working hours: 9AM - 6PM - Monday to Friday, excluding Public Holidays and State Holidays

Thank you

Hi stormaker,

Try use it for few days first with this setup and let us know if it happen again.

The firmware already is the latest. You can try to do a factory reset if it happen again.

Thank you

I already tried the factory reset and problem still persisit. Ok, will try the current setup for few days and feedback to you. Thanks!

This post has been edited by stormaker: Nov 17 2017, 06:31 PM

Look forward to this!!!1

I have been beta running this system with 2 RT-AC68U for quite some time already

The performance is better than Asus Lyra but that's totally expected considering RT-AC68U is a higher spec router

Guys, does ASUS RT-AC58U have High Gain AiRadar Beamforming technology like RT-AC1300UHP? Cause I read those review that beamforming technology improve signal and coverage.

Thanks

can i go to lowyat plaza 4th floor?

Encountered the same problem again just now. But my bad, the modem didnt totally hang, only the wifi problem and i can still login to the modem using ethernet cable.

So, i changed the wifi channel to Auto (previously fixed channel) and turn off the nearby wireless dect phone, hopefully no more problem after this.

Finally, proper alternatives to return faulty devices and claim warranty. Thanks for the push.. Hey, since Asus pretty much does 1-1 exchange, same with the above? One shows up with the faulty router and proof of purchase, they check and if hardware fault.. A new router is given immediately?

Hi Sifu,

Currently my Asus RT AC68U using Merlin Firmware 3.0.0.4.378.50. I know very old firmware.

Can I just update to the latest firmware or I need update to certain firmware first before update to the latest one?

This post has been edited by KKW: Nov 19 2017, 12:24 PM

Should be able to update to the latest firmware. Make sure you factory reset or clear NVRAM after the update.

You can just proceed to recovery if something wrong happened.

I see. I read from here. It said

" Starting with Asus's 3.0.0.4.380_3000 and upward, a new firmware format is used. To flash Asuswrt-Merlin on one of these newer firmwares, you will need 380.61 or newer. Likewise, downgrading to an older version is not supported (try firmware recovery mode if you really need to downgrade)

The RT-AC68U and RT-AC56U need to be at least on firmware 378.55 (or the last 378.xxx version from Asus) before you can flash 380.xx, due to the partition size change. "

Just wanna double confirm before I proceed my update, I scare I brick it

In that case you should flash the 378.55 firmware, reset than upgrade again.

It is incredibly bard to brick the RT-AC68U, the recovery is always there.

Hahaha okay. So I flash Asus Merlin 378.55 firmware first then 380.68?

Sounds right to me

Okay. Thanks for the help boss

sad. today suddenly my ac-rt66u shutdown itself. scaring shit out of me. i tot the router is burnt or power adapter spoil since i checked no led lit.

after few step troubleshoot, found out the power button mechanical failure and the spring forced the switch into permanent switched off position.

luckily youtube user also encounter this problem and look like its common issue since N66u model. the power button switch is the tradisional mechanical hook design and its design prone is over the time/ frequent usage will caused the hook out of position or plastic hook holder chipped off.

before modified the switch (the blue color mechanical switch is the power button)



after i removed the spring and put the switch into permanent switched ON position.


this router serving me since APR 2014.

This post has been edited by KIntos: Nov 19 2017, 02:41 PM