Hi yfyap69,

May I know which AX6000 are you referring to? TUF-AX6000 or GT-AX6000.

Can you check whether both the router is latest firmware?

Thank you

Hi,

I bought a TUF-AX6000, and facing some problems, hope to get help.

IPTV
I have setup the WAN for Unifi with the "Special Requirement from ISP" setting and selected Unifi-Home and it has by default bind to LAN4.
I connected my Unifi TV Box (white media box), the date and time can be synced, and I can see the channel information, however there isn't video or audio play.
Is there anything else is not right? My IPTV works well all the time previously with ASUS RT-AC56S.

Also would like to know if this router has the ability to connect the unifi IPTV (white media box) wirelessly? I can't find any info to this router model for this matter.



WIFI 5GHZ
Some of my devices can't find 5GHZ WIFI signal, I have to connect it to the 2.4GHZ WIFI first then only the 5GHZ WIFI will be appear in the list. One of the device is my mobile phone Honor 70 with Wi-Fi 6 ready.

Thank you.

hi guys...

rec'd the TUF AX4200, installed, working ok.
was using RT-AC1300UHP.
unifi 800mbps getting ready for 1, 2gbps upgrade.
double storey house, longest distance from router at lower corner is 55ft
no extender, no mesh.
15 devices, mostly wifi, incl Android TV.

new router, set up via phone app as per instruction, updated firmware.
use pc to play around a bit.
first impressions: nice looking, not too difficult to set up, plentiful features.

a few questions, need a little help, pls, comment, thanks:

1. this band steering feature, i.e. auto toggle 2.4 <->5ghz - it seems to always fall back to 2.4, lower speed for any device.
So, i do not set it on.

2. is it correct to set 2.4ghz at 20/40mhz, 5ghz at 20/40/80/160mhz?

3. control channel shud be set to 40, 52 or auto?

4. my devices mostly old, better not tick IPv6, correct?

5. QoS should be NO, right?

6. my PC is 8 yrs old, using Asus UT USB AC55 adaptor for 5ghz, 4-5 yrs now.
PC now cannot detect the 5ghz network, can only detect 2.4.
When i put the AC1300UHP back, it detects again.
What may be the explanation?
Adaptor too old, firmware, driver too old?
Or something to do with the naming of the wifi networks?
I use xxxx and xxxx_5G.
i hope there is a solution as it is a disappointment to get lower speed now for my PC.

the rest of the devices work fine; even at furthest point, 5ghz still works well enough.
no need extender or mesh required.
overall, other than the PC 5ghz adaptor problem, this router is good.

thanks for any comment!

This post has been edited by AVFAN: Oct 13 2023, 02:58 PM

Firmware latest?

Yes, it is the latest firmware:

Try check have these setting and set accordingly

Enable multicast routing: Enable
Enable efficient multicast forwarding (IGMP Snooping): Enable
UDP Proxy (Udpxy): 0

Thanks for the advice.
I have this extra setting, Enable Fast Leave after enable the multicast routing:



Should it be enabled as well?

I didn't have the time to play much with it too but what I trial and error were the following:-

1) My 2.4Ghz WiFi I straight set to 40Mhz (I don't have very old devices) and I fixed my 5Ghz to 80Mhz with 160Mhz checkbox unchecked. (Going to try to use 20/40/80/160 option tonight to see if there are any differences)

2) As for the channel, I used WiFi Analyzer app to check and set accordingly.

3) QoS turned off completely

4) Under Wireless > Professional, played a bit with the roaming assistant and turning off MU-MIMO and OFDMA

What are your 5Ghz WiFi speeds you got?

Most of the times must be congestion, my WiFi avg more to 330mbps. Very rarely hit 500mbps even when I was very close to the router. Couple of deadzones in the house, I ended up using my previous ASUS RT-AX55 as an Aimesh Node.

This post has been edited by shinjite: Oct 13 2023, 03:36 PM

Tested. No luck still the same.

You may try enable or disabled to see both result.

Last resort use back old router to test whether the white stb is ok with old router or not.

If same result need liaise with ASUSmy as they might give you beta firmware to test.

This post has been edited by jusbella: Oct 13 2023, 03:49 PM

Hi toi,

Can you try do a network test in the HyppTV and show us the result?

ASUS router doesn't support HyppTV wirelessly.

Maybe you can try fix the 5GHz channel to 36, 40, 44, 48, 149, 153, 157, 161 or 165 and test again.

Thank you

Hi AVFAN,

For the PC that unable to detect the 5GHz, you can try fix the WiFi channel that you found at RT-AX1300HP.

Channel such as 36, 40, 44, 48, 149, 153, 157, 161 or 165.

Thank you

This post has been edited by ASUSmy: Oct 13 2023, 04:13 PM

Hey, thanks for your help.
Update for the IPTV. At last now it works with below setting:

Hi @Asusmy,

With the help of another member, IPTV now working.

Thanks for your advice on the 5GHZ channels fixed. I will try them.

same, i also get max 3xx at close range.

but i m pleased that at 50-55ft, i can still get 1xx for the newer devices.

will try some the things u mentioned, see if anything useful!

u mean "control channel"?

i noticed it was set on auto, settled itself at 52.

the AC1300UHP was set at 40.

will try 40 n see how.

thanks!

GT-AX6000.

Firmware is the latest. 3.0.0.4.386_48377 for AX6000 and 3.0.0.4.388_23285

Hi yfyap69,

Can you try updating the GT-AX6000 to the latest version as below and test again?

ASUS GT-AX6000 Firmware version 3.0.0.4.388_23285

https://dlcdnets.asus.com/pub/ASUS/wireless...model=GT-AX6000

Thank you

Go download WiFi analyzer (open-source) or WiFiman (by Ubiquiti) and check your surrounding WiFi.

2.4 GHz is almost always congested so usually 20 MHz, set it to channel 1, 6, 11 depending on which channel less congestion or less overlap. (Tbh if your neighbour change channel often due to auto-channel it doesn't matter)

Same goes for 5 GHz channel, pick least congested one. Bandwidth depends on you, tho if too wide channel more chance of overlapping with other nearby WiFi networks

This post has been edited by White2000: Oct 13 2023, 07:12 PM

i m happy to say channel 40 worked!

Just found out there is a new firmware 3.0.0.6.102_21514-136. Use this one? After i make the change in the software, do i need to switch the cable to 2.5g port on the ax86u?