Hi,

I bought a TUF-AX6000, and facing some problems, hope to get help.

IPTV
I have setup the WAN for Unifi with the "Special Requirement from ISP" setting and selected Unifi-Home and it has by default bind to LAN4.
I connected my Unifi TV Box (white media box), the date and time can be synced, and I can see the channel information, however there isn't video or audio play.
Is there anything else is not right? My IPTV works well all the time previously with ASUS RT-AC56S.

Also would like to know if this router has the ability to connect the unifi IPTV (white media box) wirelessly? I can't find any info to this router model for this matter.



WIFI 5GHZ
Some of my devices can't find 5GHZ WIFI signal, I have to connect it to the 2.4GHZ WIFI first then only the 5GHZ WIFI will be appear in the list. One of the device is my mobile phone Honor 70 with Wi-Fi 6 ready.

Thank you.

Yes, it is the latest firmware:

Thanks for the advice.
I have this extra setting, Enable Fast Leave after enable the multicast routing:



Should it be enabled as well?

Tested. No luck still the same.

Hey, thanks for your help.
Update for the IPTV. At last now it works with below setting:

Hi @Asusmy,

With the help of another member, IPTV now working.

Thanks for your advice on the 5GHZ channels fixed. I will try them.

Hi asusmy
Update:
After off the IPTV for some 4-5 hours, unfortuntely it turns back to the same.
I have run Test Network Connection on the IPTV results as below:
1. Network connection - OK
2. Obtaining IP address - OK
3. Gateway connectivity - OK
4. Central connectivity - OK
5. NTP connectivity - OK
6. DNS connection - X
7. Multicast connectivity - X

Restart the IPTV, no luck still the same.

Then with the IPTV remains on, I switch the WAN and LAN from TUF-AX6000 to RT-AC56S, and the IPTV plays the channels normaly.
and I run the Test Network Connection on the IPTV with the connection to RT-AC56S, results as below:
1. Network connection - OK
2. Obtaining IP address - OK
3. Gateway connectivity - OK
4. Central connectivity - OK
5. NTP connectivity - OK
6. DNS connection - X
7. Multicast connectivity - OK

Hope can get a solution to this.

I have tried all the possible combinations in TUF on the multicast, but still the same.

Below is the IPTV configuration on my RT which works:

Hi,

This is the modem EchoLife HG8240H:

Hi ASUSmy, Thanks for your firmware.

I have installed it, but unfortunately, the IPTV remains the same.





Another symptom I can provide is, if I leave the IPTV with any channel on, then I manually restart the router the IPTV will connect automatically and play the channel, but once I shift the channel or I off and on the IPTV then the connection will lost again.

Hi Asusmy,



Current stage as per above which is the first image I posted.
Then after install the new firmware yesterday, I did tried both enable and disable the Multicast.
But both also giving the same result.

Just to confirm, factory reset the router correct?

Thanks.

Hi ASUSmy,

I have done the factory reset twice and reconfiguring referring to the guide in Asus website, (reset with the reset button and Method 2 hard reset with WPS button), but the results remain the same.

Please advise what else can I do.

Thank you.

This post has been edited by toi: Oct 17 2023, 10:27 PM

Hello ASUSmy,

I have tried, disabling the NAT Acceleration, still the same negative result.

Hi ASUmy,

May I know what else can I do to get this solved? Is this a defective router that needs a warranty replacement?

Thanks.

Hi ASUSmy,

Is there any update on this?
Sad that the Unifi TV is down so long and my parent can't watch the programs ever since I change to this router .

Hope there is a solution to fix this.

Thank you.

My TUF-AX6000 recently facing wifi signal lost few times.
And checking in the system log, below are the logs at the time when it happens.

WIFI 5GHZ signal lost happened on the below time stamp, with the message :
1. Nov 20 18:04:13 kernel: 7986@C23L3apclix0,WrapDfsRddReportHandle() 3871: [RDM]: Radar detected !!!!!!!!!!!!!!!!!

2. Nov 27 11:31:20 kernel: 7986@C23L3rax0,WrapDfsRddReportHandle() 3871: [RDM]: Radar detected !!!!!!!!!!!!!!!!!

After the above 2 events, I have switch off the DFS, then this yesterday the Wifi 5ghz signal lost, 2.4ghz cannot be connected and need to restart router, on the below time stamp:
Dec 4 08:59:39 kernel: rcu: INFO: rcu_sched self-detected stall on CPU

Anyone encounter the same and any advice to get rid of this?

Hi, This is what I mean:

I'm using the same router and with the latest firmware, works fine here:



This post has been edited by toi: May 10 2024, 03:31 PM

Oh no... unfortunately now the same problem happens to mine. I can't switch it on too...

Hi,

Just tested the 2.4ghz with your recommended setting, I get from 100Mbps to 200Mbps, looks good to me.
Do you have any advice for 5Ghz setting?
My current setting as below: