Welcome Guest ( Log In | Register )

826 Pages « < 70 71 72 73 74 > » Bottom

Outline · [ Standard ] · Linear+

Home Networking ASUS Malaysia Networking User & Technical Support, Managed by ASUS Malaysia Representative

views
     
andyliew97
post Apr 27 2014, 12:40 PM

Casual
***
Junior Member
358 posts

Joined: Jul 2012
From: Wilayah Persekutuan Labuan


may I request RMA number of my modem? it's been almost 3 months and still no news about my warranty claim case sad.gif
TSASUSmy
post Apr 28 2014, 10:22 AM

Look at all my stars!!
*******
Senior Member
2,319 posts

Joined: Mar 2010
QUOTE(ysc @ Apr 27 2014, 10:57 AM)
So the latest firmware definitely can support unifi for rt-14u...?
*
Hi ysc,

Yes, it can support UNIFI.

Thank you


TSASUSmy
post Apr 28 2014, 10:24 AM

Look at all my stars!!
*******
Senior Member
2,319 posts

Joined: Mar 2010
QUOTE(andyliew97 @ Apr 27 2014, 12:40 PM)
may I request RMA number of my modem? it's been almost 3 months and still no news about my warranty claim case sad.gif
*
Hi andyliew97,

May I know where do you sent the router to claim warranty and can you also provide me your serial number of your router?

Thank you
TSASUSmy
post Apr 28 2014, 10:36 AM

Look at all my stars!!
*******
Senior Member
2,319 posts

Joined: Mar 2010
QUOTE(eauyong @ Apr 25 2014, 07:13 PM)
Thank you for the reply.

Please advise whether RT-N15U can support YES 4G?
*
Hi eauyong,

RT-N15U does not support YES 4G GO also.

Thank you
TSASUSmy
post Apr 28 2014, 11:48 AM

Look at all my stars!!
*******
Senior Member
2,319 posts

Joined: Mar 2010
QUOTE(jojoe @ Apr 26 2014, 11:24 PM)
hi asus support....
possible to get instant replacement for Asus wifi router N16 if i send to

AV Future Link (KL) Sdn Bhd
No. 14, Jalan 4/152, Taman Perindustrian OUG, Jalan Puchong, Kuala Lumpur, 58200, Kuala Lumpur, WP Kuala Lumpur
Tel 03-7783 0011 Fax 03-7781 6295
Website www.avf.com.my

ScanArt Data System (M) Sdn. Bhd
Ground Floor, Kompleks Penchala, No.50, Jalan Penchala, Seksyen 51, 46050 Petaling Jaya, Selangor.
Tel: 03-7782 4700 Fax: 03-7782 4701
Website www.scanart.com.my/v2/
the router is brick after upgrade firmware... can't recover by asus firmware recovery utility.....
understand that.... replacement need 1 month time... based on my last experience....
*
Hi jojoe,

Can you provide the serial number for me to check which supplier is the router from. If they have available stock then they might replace it after they checked the router got problem. They might need time to check and they might not have available stock also.

Thank you
TSASUSmy
post Apr 28 2014, 12:32 PM

Look at all my stars!!
*******
Senior Member
2,319 posts

Joined: Mar 2010
QUOTE(tomastan4134 @ Apr 26 2014, 11:10 PM)
hey guys..

i have the n66u router setup at home..

its connected to 4mbps streamyx..

ive connected usb hdd to the router.  and also NAS hdd to the router

i have xunlei vip membership access where it has the offline download function.

i was wondering how do i configure the router to accept xunlei offline download to my NAS or usb hdd attached to the router?
*
Hi tomastan4134,

If you are using the Download Master from our router, we don't have the option to allow you to sign in the Xunlei VIP membership access. It only accept HTTP, FTP, Magnet, ed2k, Torrent, or NZB URL.

Thank you
jojoe
post Apr 28 2014, 12:53 PM

Casual
***
Junior Member
340 posts

Joined: Oct 2005
QUOTE(ASUSmy @ Apr 28 2014, 11:48 AM)
Hi jojoe,

Can you provide the serial number for me to check which supplier is the router from. If they have available stock then they might replace it after they checked the router got problem. They might need time to check and they might not have available stock also.

Thank you
*
hi thanks for the support.....
i have recovered the n16 with using the WPS button.......

do you have details how to setup a vpn server?

i have a issue to setting up the N16 VPN server....
but i not able to connect it....


Attached thumbnail(s)
Attached Image
andyliew97
post Apr 28 2014, 02:31 PM

Casual
***
Junior Member
358 posts

Joined: Jul 2012
From: Wilayah Persekutuan Labuan


QUOTE(ASUSmy @ Apr 28 2014, 10:24 AM)
Hi andyliew97,

May I know where do you sent the router to claim warranty and can you also provide me your serial number of your router?

Thank you
*
pm-ed
TSASUSmy
post Apr 28 2014, 02:49 PM

Look at all my stars!!
*******
Senior Member
2,319 posts

Joined: Mar 2010
QUOTE(jojoe @ Apr 28 2014, 12:53 PM)
hi thanks for the support.....
i have recovered the n16 with using the WPS button.......

do you have details how to setup a vpn server?

i have a issue to setting up the N16 VPN server....
but i not able to connect it....
*
Hi jojoe,

You can try follow the guide below, and if you unable to see the image with google chrome, try IE.

http://support.asus.com/Search/KDetail.asp...19EBB508A99&t=2

http://support.asus.com/Search/KDetail.asp...035098D7010&t=2

Thank you
tomastan4134
post Apr 28 2014, 06:23 PM

Enthusiast
*****
Senior Member
830 posts

Joined: Mar 2014
QUOTE(ASUSmy @ Apr 28 2014, 12:32 PM)
Hi tomastan4134,

If you are using the Download Master from our router, we don't have the option to allow you to sign in the Xunlei VIP membership access. It only accept HTTP, FTP, Magnet, ed2k, Torrent, or NZB URL.

Thank you
*
if so... how do i setup download from torrent ?
TSASUSmy
post Apr 28 2014, 06:40 PM

Look at all my stars!!
*******
Senior Member
2,319 posts

Joined: Mar 2010
QUOTE(tomastan4134 @ Apr 28 2014, 06:23 PM)
if so... how do i setup download from torrent ?
*
Hi tomastan4134,

You can follow the youtube below to do the setting.

https://www.youtube.com/watch?v=Em6Hddyytlw

Thank you
jojoe
post Apr 30 2014, 12:33 AM

Casual
***
Junior Member
340 posts

Joined: Oct 2005
hi....

i have updated firmware for my N16 to latest (Version 3.0.0.4.374.5517) available on the asus website.
this router is connected to a dlink modem (bridge mode) via WAN port and been setup to PPPoE for tmnet streamyx.
my package is 4mbps and i can get speed around dw 3.5mbps and up 380kbps.

1) issue with QoS
- when i enable this QoS (Automatic mode) --> my download speedtest is drop to less than 500kpbs... but upload is normal (about 380kbps).
- after enable..... and turn it OFF.... the result are unchanged. i have to reboot the router to get back dw speed 3.5mbps


2) guess wifi
- can the guest device to be issue different IP address lane by dhcp?
eg: private is 192.168.1.x and guest is 192.168.2.x

i dont want guest device to be able to use my private network resources....

3) do you have any document details to use OPENVPN on ASUS router?


thanks
TSASUSmy
post Apr 30 2014, 02:09 PM

Look at all my stars!!
*******
Senior Member
2,319 posts

Joined: Mar 2010
QUOTE(jojoe @ Apr 30 2014, 12:33 AM)
hi....

i have updated firmware for my N16 to latest (Version  3.0.0.4.374.5517) available on the asus website.
this router is connected to a dlink modem (bridge mode) via WAN port and been setup to PPPoE for tmnet streamyx.
my package is 4mbps and i can get speed around dw 3.5mbps and up 380kbps.

1) issue with QoS
- when i enable this QoS (Automatic mode) --> my download speedtest is drop to less than 500kpbs... but upload is normal (about 380kbps).
- after enable..... and turn it OFF.... the result are unchanged. i have to reboot the router to get back dw speed 3.5mbps
2) guess wifi
- can the guest device to be issue different IP address lane by dhcp?
eg: private is 192.168.1.x and guest is 192.168.2.x

i dont want guest device to be able to use my private network resources....

3) do you have any document details to use OPENVPN on ASUS router?
thanks
*
Hi jojoe,

1) issue with QoS
Will let our RD know about this. But may I know have you tried to do a factory reset before?

2) guess wifi
Nope, it cannot have different IP, and in guest network you can off the Access Intranet so that guest user unable to view your drive.

3) do you have any document details to use OPENVPN on ASUS router?
Currently don't have yet, will let you know once I have the step.

Thank you
FlamingR
post May 1 2014, 10:19 AM

Casual
***
Junior Member
324 posts

Joined: Nov 2008
From: Shah Alam, Malaysia


Hi ASUSMy, I have setup and able to connect to the internet for the ASUS RT-n56u router but there is one issue which is my phone(Lumia 920) is unable to detect the 5Ghz band. I have set it up as below:
user posted image
Is there any setting I should have done to connect to it?
skyfusion
post May 1 2014, 11:22 AM

Getting Started
**
Junior Member
274 posts

Joined: Jan 2005
i bought my rt-n66u from online trader. its a local asus malaysia. unfortunately he did not provide me any receipt. if anything goes wrong with the modem, how can i claim warranty? or does asus can do online warranty register?
msafiedin
post May 3 2014, 12:24 PM

Getting Started
**
Junior Member
118 posts

Joined: Oct 2004


Hi Asus n friends,

need your advice

Recently bought Rt-n56u, there are some issues:

1- noticed quickly that the router can get quite hot, almost like Tm 615 router. Is it a bug? Or is it normal? Hot = not comfortable to put my hand

2- i have few phones connected either 2ghz/5ghz and speed test is great on both frequencies! But on my personal laptop, which using broadcom N built in adapter, when connect to 2ghz(not dual band), speedtest is max 2mbps, instead of 5 mbps of my package. but phone is doing ok on 2ghz. Even my ipad also working normal.

I know 56u is ralink, but all laptop should be compatible to use 2.4ghz freq right?

or i am missing something?

thank you
msafiedin
post May 3 2014, 12:27 PM

Getting Started
**
Junior Member
118 posts

Joined: Oct 2004


QUOTE(FlamingR @ May 1 2014, 10:19 AM)
Hi ASUSMy, I have setup and able to connect to the internet for the ASUS RT-n56u router but there is one issue which is my phone(Lumia 920) is unable to detect the 5Ghz band. I have set it up as below:
user posted image
Is there any setting I should have done to connect to it?
*
set channel bandwith to 20mhz
or
set wireless mode to auto/legacy only

your nokia should work now
tomastan4134
post May 3 2014, 12:53 PM

Enthusiast
*****
Senior Member
830 posts

Joined: Mar 2014
QUOTE(msafiedin @ May 3 2014, 12:24 PM)
Hi Asus n friends,

need your advice

Recently bought Rt-n56u, there are some issues:

1- noticed quickly that the router can get quite hot, almost like Tm 615 router. Is it a bug? Or is it normal? Hot = not comfortable to put my hand

2- i have few phones connected either 2ghz/5ghz and speed test is great on both frequencies! But on my personal laptop, which using broadcom N built in adapter, when connect to 2ghz(not dual band), speedtest is max 2mbps, instead of 5 mbps of my package. but phone is doing ok on 2ghz. Even my ipad also working normal.

I know 56u is ralink, but all laptop should be compatible to use 2.4ghz freq right?

or i am missing something?

thank you
*
is your laptop eating bandwidth in background?
msafiedin
post May 3 2014, 02:44 PM

Getting Started
**
Junior Member
118 posts

Joined: Oct 2004


QUOTE(tomastan4134 @ May 3 2014, 12:53 PM)
is your laptop eating bandwidth in background?
*
I connect tplink N router using cable to N56U, and connect wirelessly using tplink(as AP). my speedtest came back normal. but when connect back to N56U wirelessly, all seems slow and sluggish.

Went and update using latest broadcom N driver for the laptop. But still persist.

Im using Inspiron N4010 DELL if thats useful.
eauyong
post May 3 2014, 07:40 PM

Getting Started
**
Junior Member
242 posts

Joined: Jan 2003
Hi ASUSmy,

I got the RT-N66U and flashed with the latest firmware. Please advise the steps to configure the router with YES Go usb dongle.

Thanks,
eauyong smile.gif

826 Pages « < 70 71 72 73 74 > » Top
 

Change to:
| Lo-Fi Version
0.0216sec    0.86    6 queries    GZIP Disabled
Time is now: 12th December 2025 - 12:01 PM