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Home Networking ASUS Malaysia Networking User & Technical Support, Managed by ASUS Malaysia Representative
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jojoe
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Apr 26 2014, 11:24 PM
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hi asus support....
possible to get instant replacement for Asus wifi router N16 if i send to
AV Future Link (KL) Sdn Bhd No. 14, Jalan 4/152, Taman Perindustrian OUG, Jalan Puchong, Kuala Lumpur, 58200, Kuala Lumpur, WP Kuala Lumpur Tel 03-7783 0011 Fax 03-7781 6295 Website www.avf.com.my
ScanArt Data System (M) Sdn. Bhd Ground Floor, Kompleks Penchala, No.50, Jalan Penchala, Seksyen 51, 46050 Petaling Jaya, Selangor. Tel: 03-7782 4700 Fax: 03-7782 4701 Website www.scanart.com.my/v2/
the router is brick after upgrade firmware... can't recover by asus firmware recovery utility..... understand that.... replacement need 1 month time... based on my last experience....
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jojoe
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Apr 28 2014, 12:53 PM
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QUOTE(ASUSmy @ Apr 28 2014, 11:48 AM) Hi jojoe, Can you provide the serial number for me to check which supplier is the router from. If they have available stock then they might replace it after they checked the router got problem. They might need time to check and they might not have available stock also. Thank you hi thanks for the support..... i have recovered the n16 with using the WPS button....... do you have details how to setup a vpn server? i have a issue to setting up the N16 VPN server.... but i not able to connect it.... Attached thumbnail(s)
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jojoe
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Apr 30 2014, 12:33 AM
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hi....
i have updated firmware for my N16 to latest (Version 3.0.0.4.374.5517) available on the asus website. this router is connected to a dlink modem (bridge mode) via WAN port and been setup to PPPoE for tmnet streamyx. my package is 4mbps and i can get speed around dw 3.5mbps and up 380kbps.
1) issue with QoS - when i enable this QoS (Automatic mode) --> my download speedtest is drop to less than 500kpbs... but upload is normal (about 380kbps). - after enable..... and turn it OFF.... the result are unchanged. i have to reboot the router to get back dw speed 3.5mbps
2) guess wifi - can the guest device to be issue different IP address lane by dhcp? eg: private is 192.168.1.x and guest is 192.168.2.x
i dont want guest device to be able to use my private network resources....
3) do you have any document details to use OPENVPN on ASUS router?
thanks
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jojoe
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Apr 13 2016, 10:14 AM
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hi asus support..
i purchased a asus n14uhp router...... with flashed to latest 3.0.0.4.376_3754 firmware. i have configure the router for port forwarding for my cctv and etc. the open seem not open and not allow external access even after applied and reboot. beside that i also tried put the ip address to DMZ. it still not working.
WHY ASUS firmware not function?? or additional configuration to make it work?
i have a n66u router at office... it have same behavior on port forwarding issue. i have to flashed with asus merlin firmware to make it work!
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