is the 1 to 1 exchange for the 3 yrs period?

Hi Hico,

Yes, as long as your unit still under warranty and it is faulty already then we will replace a new to you.

Thank you

How soon can I get my replacement if I send it for warranty? As I'm not free to just drop it then collect it the next day or next few days time. If I could drop it at your service center for the networking devices, have it checked on spot then I'm fine. Kindly advise. Thanks

Hi patienceGNR,

You will need to leave it there to let them check. And they need time to do so. Once ready they will contact you.

Thank you

Alright, where will your service center be? I'll try to go down when I have the time.

Hi patienceGNR,

Do send back to place you bought for warranty claim and they will send back to supplier or service for checking and replacement.

Thank you

Why my adapter replacement taking so long????

That is and will take at least 2 weeks. No, I am not going to send it to them.

I want to at least send my router to the service center myself.

This post has been edited by patienceGNR: Apr 4 2014, 09:14 PM

EDIT

This post has been edited by legenderycity: Apr 6 2014, 02:52 PM

want to ask sifu here, i want to change my unifi router because of their wifi range very short and keep dc. Which model u guys recommend if my budget around rm100-rm200. If can, i want router that have wide wifi range and good speed. This just for home use only.

three2wan, for RM180+/- you can get the Asus RT-N12HP

asus n12hp is your best choice

Thanks

Anyone using RT-N12 (Rev. D1) with the latest firmware having issues with IPv6? Seems like mine is giving this error.

Apr 8 21:25:33 syslog: module nf_conntrack_ipv6 not found in modules.dep

Hi OKLY,

Is the current firmware that you are using is version 3.0.0.4.374.4561?

And your UNIFI is came with dynamic or static WAN IP?

Thank you

hi ASUSmy , my rt-n66 wifi always disconnect when heavy downloading or usage and sometime not even heavy usage also disconnect for no reason.

My computer can detect the signal and the signal is strong also can't connect , i have to restart the router to solve the problem.

Just 1 week old , i would like to send to claim the warranty , should i brings it back to the shop where i buys or direct send to AV Future Link (KL) Sdn Bhd , which 1 is faster ?

Hi cjs7875,

You can send to AV Future Link (KL) Sdn Bhd if you want to because we also get the replacement unit from them.

Thank you

@ASUSmy@ when can i get my replacement adapter?

This post has been edited by fabvader: Apr 9 2014, 05:17 PM

Yes using this latest firmware. The previous firmware had no issues with IPv6. My UniFi comes with a dynamic WAN IP.

I format my external hard drive as Ext2/3 format but I can't mount my external hard drive at my router. Why?