Home Networking ASUS Malaysia Networking User & Technical Support, Managed by ASUS Malaysia Representative
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 Mar 31 2014, 11:39 PM
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#1
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Senior Member
4,709 posts Joined: Jan 2003 
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QUOTE(ASUSmy @ Mar 31 2014, 03:11 PM) Hi wan1912, how if the networking device was bought from online? why can't directly send to service centre with the receipt?Sorry to inform you that for networking device you will need to send back to the place you bought for warranty claim. Thank you  |
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Apr 1 2014, 08:42 AM
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#2
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Senior Member
4,709 posts Joined: Jan 2003
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i kinda disagree with this type of policy..moreover, if bought lets say from forum here, after 1 yrs+ , maybe we cant even find the seller anymore...so how are we going to send for warranty if anything happen? that's is really not make sense at all..first time ever heard abt this..
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Apr 3 2014, 12:03 PM
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#3
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Senior Member
4,709 posts Joined: Jan 2003
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QUOTE(ASUSmy @ Apr 3 2014, 09:19 AM) Hi patienceGNR, is the 1 to 1 exchange for the 3 yrs period?Our networking device are 1 to 1 exchange, but still you will need to send in for warranty claim before they can replace a new one to you. Thank you |
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