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Home Networking ASUS Malaysia Networking User & Technical Support, Managed by ASUS Malaysia Representative

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TSASUSmy
post Apr 11 2014, 09:11 AM

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QUOTE(OKLY @ Apr 10 2014, 08:28 PM)
Yes using this latest firmware. The previous firmware had no issues with IPv6. My UniFi comes with a dynamic WAN IP.
*
Hi OKLY,

May I know what previous firmware version that you use that is working with the IPv6? Because I have tested the UNIFI dynamic IP is not fully working yet especially the LAN IPv6.

And it is working fine with the UNIFI static IP.

Thank you
TSASUSmy
post Apr 11 2014, 09:24 AM

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QUOTE(jianwei87 @ Apr 10 2014, 09:18 PM)
I format my external hard drive as Ext2/3 format but I can't mount my external hard drive at my router. Why?
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Hi jianwei87,

May I know what is the size of your HDD? And when you unmount, do you unmount it straight away or click the

the Eject USB at the top right of the router interface?

Below is the support HDD format and HDD size for the router listed.

http://event.asus.com/2009/networks/disksupport/

Thank you


Attached image(s)
Attached Image
jianwei87
post Apr 11 2014, 07:33 PM

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QUOTE(ASUSmy @ Apr 11 2014, 09:24 AM)
Hi jianwei87,

May I know what is the size of your HDD? And when you unmount, do you unmount it straight away or click the

the Eject USB at the top right of the router interface?

Below is the support HDD format and HDD size for the router listed.

http://event.asus.com/2009/networks/disksupport/

Thank you
*
Ya I did this but I got 2 partition on my external hdd, 1 is fat32 and another is ext format, I only can see the fat32 partition and ext i'm not.

OKLY
post Apr 11 2014, 09:53 PM

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QUOTE(ASUSmy @ Apr 11 2014, 09:11 AM)
Hi OKLY,

May I know what previous firmware version that you use that is working with the IPv6? Because I have tested the UNIFI dynamic IP is not fully working yet especially the LAN IPv6.

And it is working fine with the UNIFI static IP.

Thank you
*
Previously using 3.0.0.4.374.813 and no issues with obtaining IPv6 address.
tunyi92
post Apr 12 2014, 06:59 PM

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Hi , is there any asus router to replace thomson maxis router that support voip phonecall ?
MrRookie
post Apr 12 2014, 09:21 PM

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hi asus.i have a connection issue with my rt-n14u router.
im using yes4g dongle since it can support the provider.however,after setup,it fail to make connection and.at the network map kept on showing disconnected and ddns stated go.
the firmware already upgraded to the latest version( _4561).
I already try the dongle on my laptop,and it works fine.i already try to relocate the router position for better signal(for the dongle),but also fail.
please help me because it getting frustrating.
please help me...
three2wan
post Apr 13 2014, 08:08 AM

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Can someone help me icon_question.gif I just change my unifi wireless router to asus rt-n12hp. I do as tutorial said how to setup the router. The problem is my hypptv not functioning. It shown this:

ErrorCode: 102011

Failed to synchronize time. The TSTV feature may be unavailable.

and the error at the back is:

ErrorCode : 108001
The page cannot be displayed. Please reboot Set-Top Box.

Can somebody explain to me what the problem?Im not techsavvy...
TSASUSmy
post Apr 14 2014, 11:08 AM

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QUOTE(MrRookie @ Apr 12 2014, 09:21 PM)
hi asus.i have a connection issue with my rt-n14u router.
im using yes4g dongle since it can support the provider.however,after setup,it fail to make connection and.at the network map kept on showing disconnected and ddns stated go.
the firmware already upgraded to the latest version( _4561).
I already try the dongle on my laptop,and it works fine.i already try to relocate the router position for better signal(for the dongle),but also fail.
please help me because it getting frustrating.
please help me...
*
Hi MrRookie,

Try follow the setting show on the image below.

Thank you



Attached thumbnail(s)
Attached Image
TSASUSmy
post Apr 14 2014, 11:11 AM

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QUOTE(three2wan @ Apr 13 2014, 08:08 AM)
Can someone help me  icon_question.gif I just change my unifi wireless router to asus rt-n12hp. I do as tutorial said how to setup the router. The problem is my hypptv not functioning. It shown this:

ErrorCode: 102011

Failed to synchronize time. The TSTV feature may be unavailable.

and the error at the back is:

ErrorCode : 108001
The page cannot be displayed. Please reboot Set-Top Box.

Can somebody explain to me what the problem?Im not techsavvy...
*
Hi three2wan,

May I know which LAN port do you use to connect between the router and the STB?

The default LAN port for IPTV is LAN port 4.

Thank you
MrRookie
post Apr 14 2014, 02:27 PM

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QUOTE(ASUSmy @ Apr 14 2014, 12:08 PM)
Hi MrRookie,

Try follow the setting show on the image below.

Thank you
*
hi..done that,no joy.. sad.gif
three2wan
post Apr 14 2014, 04:31 PM

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QUOTE(ASUSmy @ Apr 14 2014, 11:11 AM)
Hi three2wan,

May I know which LAN port do you use to connect between the router and the STB?

The default LAN port for IPTV is LAN port 4.

Thank you
*
I connect same way like original unifi router (connect lan port 4 for iptv). Tested my lan connection and wan is ok but just for hypptv. Before change router, hypptv is ok.
TSASUSmy
post Apr 14 2014, 06:13 PM

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QUOTE(three2wan @ Apr 14 2014, 04:31 PM)
I connect same way like original unifi router (connect lan port 4 for iptv). Tested my lan connection and wan is ok but just for hypptv. Before change router, hypptv is ok.
*
Hi three2wan,

Is there any light on the LED indicator for the LAN port 4? Try update using the following firmware.

https://www.asuswebstorage.com/navigate/s/5...A7E2F18D8F5FB8Y

And also try change the Time Zone to Kuala Lumpur under the Administration.

Thank you
xXAaronXx
post Apr 14 2014, 08:41 PM

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QUOTE(three2wan @ Apr 14 2014, 04:31 PM)
I connect same way like original unifi router (connect lan port 4 for iptv). Tested my lan connection and wan is ok but just for hypptv. Before change router, hypptv is ok.
*
Did u try this? Go LAN > IPTV > Select Unifi-Home > Apply
three2wan
post Apr 15 2014, 08:35 AM

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QUOTE(ASUSmy @ Apr 14 2014, 06:13 PM)
Hi three2wan,

Is there any light on the LED indicator for the LAN port 4? Try update using the following firmware.

https://www.asuswebstorage.com/navigate/s/5...A7E2F18D8F5FB8Y

And also try change the Time Zone to Kuala Lumpur under the Administration.

Thank you
*
Everything is now ok. I just following what u said. thanks man. u da best thumbup.gif
TSASUSmy
post Apr 15 2014, 09:39 AM

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QUOTE(OKLY @ Apr 11 2014, 09:53 PM)
Previously using 3.0.0.4.374.813 and no issues with obtaining IPv6 address.
*
Hi OKLY,

Can you try on the following firmware? It seen like there is something wrong with the new firmware.

https://www.asuswebstorage.com/navigate/s/3...C35684AB68BA92Y

Thank you
black_dragon
post Apr 15 2014, 11:32 AM

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HI Mr asus,

I have a problem with my Asus RT N 66 !
The 5 ghz wifi cannot turn on !
I took to viewnet where I bought it from and the 5 ghz worked ! I m scratching my head,
anyway I took router back home, and the 5 ghz stopped working again !
tried reset etc , and no luck.
Next thing the lan port 1 stiopped working!
The problem is I bought the router in jan 2013, so warranty s expired ?
May I send to asus service directly ?

Thank you. rclxub.gif

This post has been edited by black_dragon: Apr 15 2014, 11:33 AM
TSASUSmy
post Apr 15 2014, 11:39 AM

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QUOTE(black_dragon @ Apr 15 2014, 11:32 AM)
HI Mr asus,

I have a problem with my Asus RT N 66 !
The 5 ghz wifi cannot turn on !
I took to viewnet where I bought it from and the 5 ghz  worked ! I m scratching my head,
anyway I took router back home, and the 5  ghz stopped working again !
tried reset etc , and no luck.
Next thing the lan port 1 stiopped working!
The problem is I bought the router in jan 2013, so warranty s expired ?
May I send to asus service directly ?

Thank you. rclxub.gif
*
Hi black_dragon,

ASUS networking device are came with 3 years warranty, you will need to send back to the place you bought for warranty claim. If your LAN port is not working, I am sure Viewnet will help you do the warranty.

Thank you
OKLY
post Apr 15 2014, 02:40 PM

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QUOTE(ASUSmy @ Apr 15 2014, 09:39 AM)
Hi OKLY,

Can you try on the following firmware? It seen like there is something wrong with the new firmware.

https://www.asuswebstorage.com/navigate/s/3...C35684AB68BA92Y

Thank you
*
RT-N12 and RT-N12HP can share the same firmware? I'll give it a try when I get back home.
TSASUSmy
post Apr 15 2014, 03:47 PM

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QUOTE(OKLY @ Apr 15 2014, 02:40 PM)
RT-N12 and RT-N12HP can share the same firmware? I'll give it a try when I get back home.
*
Hi OKLY,

Sorry provided the wrong link, you can download the correct model below.

RT-N12 C1:
https://www.asuswebstorage.com/navigate/s/B...9A83FA24A7B8CCY

RT-N12 D1:
https://www.asuswebstorage.com/navigate/s/E...E23E285F04B5D7Y


Thank you
tiensheng
post Apr 15 2014, 06:13 PM

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My RT-N66U lasted 260 days and dead yesterday. Off and On there is no power on the unit. I sent for warranty , and time needed for warranty is 4 - 6 weeks.

need to get another unit of router for use during this 4 - 6 weeks time.


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