Hello guys I just want to rant a bit, i've been using ax88u and ac86u aimesh combo for about a year now.
From the start the wifi was really slow on 5ghz, but unusable for my apple devices on 2.4ghz (about 1-2mbps) and needs constant restarting to regain internet speed. I thought this was an apple issue as all of my mobile devices are apple.
anyway in addition to the sudden and irritatingly slow wifi on a router i paid almost 2k for, whenever i need it the most ie downloading important files on i am on a zoom meeting, it always seems to crash. it drops the wan connection and i am unable to access the web ui from my laptop and have to manually go down and disconnect the power to reset. I thought this was a TM and their modem issue for so long, as in the asus logs it says something about pado packets timing out and wan connection disconnected unexpectedly
There was a time at the starting of the month where it disconnected about once a day, requiring a manual reset. I sent many log files and reports to asus through my router but did not get a single reply.
The final straw was when the internet cut off during a graded online presentation, causing me to get 0 for presentation and participation marks.
I drove to low yat on the same day, went to viewpoint and got myself a TP-Link Deco X20 for RM549 as i didn't believe the issue was with the asus router but with tm, so i wanted to test out a different router.
But to my amazement, i have had no issues with anything internet related for the past 2 weeks, wifi speeds across all devices were exceptional, even with the single small deco unit, wifi coverage is better than the single 2k ax88u. i was so shocked hahah, i really thought asus would be the best when it comes to routers, but this mesh unit is so much more stable, gives faster wifi at a distance and has a usable 2.4ghz wifi band unlike the asus
below is the screenshot from the asus router after so many resets and channel changes, after a while it still gets stuck to below 300mbps, I really want to sell them and invent fully in more deco systems for why house, dont know who to sell this useless asus router to, still got 2 year 6 months warranty




Have you try to update the firmware to the latest? If yes, can you PM me your email address used to send the feedback and I will request RD to check.