thx for your support bro!

yeah i was thinking of this also... already ended 3 months for nothing at all! im afraid they hold until almost a year then told me im out of warranty so cannot claim anymore!

as i recall, we can ask from the seller for reference no about warranty/repair right..from the website theres a link to check the status..so why PLAYTIME said only them can check the status? sounds fishy..

ts should harrass them asking for the Repair Certificate Number..now i even doubt they even send to claim warranty

This post has been edited by sirknieghf: Nov 24 2012, 05:19 PM

this is what i ask for at the 1st place and they refuse to provide me because on sg playstation website you can check the status!

sad, on the bright sight..make them pay this 8th dec..hantam them kaw2..it would be better if got someone who can record the whole trial, seeing how they defend themself with "lawyer"..

yeah...that's right bro....it's sound fishy...i think they didn't send it yet for warranty claim

Bringing a recording device and using it in a courtroom without permission is a serious offense. I'm not sure about consumer tribunals, better find out and ask first before getting into big trouble.
Lawyer speak: contempt of court

This post has been edited by Catnip: Nov 24 2012, 05:46 PM

I asked them abt this situation, they told me that SG Sony will give me an answer, but how can we deal with SG Sony without any information?

I remembered they said their technicians will try to solve the problems 1st, if they can't do anything with it then they will send to SG. I'm wondering is the tech department hold ours consoles?

why they are trying to repair it 1st when the vita is still in warranty...

Good news for you! "6" means it for Malaysia. You can send for warranty/repair at any sony malaysia/authorized dealer for repair. From my exp, 7 days or latest 2 weeks settle

cos is cheaper than sending the vita to sg..

My advice. do not let the shop repair for you or it will void the warranty

if really like this... unethical lo....

yes... even the shop do not have the right to repair it when it's still in warranty time...

so now we know how playtime handle warranty issue which is repairing instead of sending to warranty to save cost which to me they trick customer saying send for warranty but actually just buying time delaying customer....

yeah same with me also when i sen it to them! n also i ask how can they fix it? because from what i check on my vita issues on every forum, those user send it to sone n sone replace a new one instead of repairing it....

Good luck kelvin

How sure are you the cost are cheaper to send back to SG for repairs are cheaper?
Do you own a game shop as well ? Or you could actually calc with your common sense you need to pay for shipping fees for sending out of country to repair the device/hardwares.

The reason why they have to send back to Singapore is because people like us, everyone of us , Wants to buy a cheaper stuff , Lower price compare to Sony store .




When it happens to people like you , That you wants everything to be fast , Shop/Retailers have to find a way to sort things out. Simple as that.


I'm just wondering why people like you love to be a fire starters , Do you have a game shop around?

gud luck to TS

abg capel thx!
thx bro!

also please think carefully how can sending in for warranty need to wait for 3 month also explain why playtime insult seller when ask for update to me playtime is delaying the issue until they can fix it themselves.