sadly, nobody from PLAYTIME got the balls to justify a single line about Kelvin case..
they are like.. "oh.. i dunno.. this shit is between customer and boss liao.. i macai liao.. u pandai2 setel wif boss liao.."

what a joke 

just receive sms from Tim now... not asking to settle problem but make it worse by threatening me...
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WOAH!!!! like eat chilli got FIRE!!!!!!!!!!!!!!

Noob kia bring this to Kopitiam!!!! 

As expected from a shop that only emphasizes on "Quantity" (and Faked/Duped ones) instead of "Quality" and "Customer Service".

I had intended to buy Starcraft 2 from Playtime, and made a call to enquire on availability when it was released. I had to endure 30 minutes of the person on the other end badmouthing other sellers even though all I want to ask is the availability and what is included in the package.

Long story short, that call was enough to convince me that nothing good will ever come from buying from Playtime, a wise choice.

One call, one conversation, enough to convince me beyond doubt that I should never ever buy from that shop. That's all it takes.

hi bro..
saw in your 1st post that this guy(shop owner) ask for your full name, IC number and address by SMS..
my advise is DON'T EVER gave them any of your personal detail...

Bro, how to check whether its HK set or SG set? ? im wondering what set is mine..... they have my PSV too, if hk set or us set then must take long time to repair....

I asked them abt this situation, they told me that SG Sony will give me an answer, but how can we deal with SG Sony without any information?

I remembered they said their technicians will try to solve the problems 1st, if they can't do anything with it then they will send to SG. I'm wondering is the tech department hold ours consoles?

cos is cheaper than sending the vita to sg..

My advice. do not let the shop repair for you or it will void the warranty

Just try and i can confirm my set is HKG set already! which Playtime they all not honestly provide info to customers!
and bro alex! u r really the best among all! i will try to see what Tim gonna do with my unit, if he returns it to i will send for u to help me!    n remember the set we talk about just now yeah! hahah once got the price u update me!

maybe ts dont want to prolong the mess..well, its up to ts as long as hes ok with it

Ask them no need toh toh lan yeh. proceed with everything only. now they know about your knowledge of the misrepresented "SG" set, now act cute give you reply and all. That was supposed to be 3 months ago.

My simple advice.
The seller had his chance and he blew it.
There is no longer the need to communicate with him except at the tribunal.
You are within your right for a full refund + compensation. Do not ask for anything less.
If the president ask you why, just say you have lost all confidence and trust in the seller.
Bring your phone with you and print out screen shot copies of the conversation and submit it as supporting evidence during the tribunal and let the president of the tribunal make his judgement of the character of the seller.

Finally, use the money to buy a new one here.

wow nvr thought of many forumer here having the bad experience with them!   for the claim part i think if Tim still no news for me by today i will demand a refund or 1 to 1 exchange because i dun wan to be push away again...

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Added on November 27, 2012, 11:06 amGood news to share all bro and sis here!!! Tim just called me and said will get a replacement set for me by this saturday! and it is sg set also!! thx to all bro support and i get bck what is mine soon!!!    

But still,

They should be given dispute tag even the case is solved judging by all the replies of previous customer and the unlucky TS.

Treat customer like shit, now u eat ur own shit cause i have informed all of my friends which is around 10-15+ not to buy from play time.

We normally buy games together in a big order.

So lets said one game RM 150. You do the count.

Thanks TS for this thread which opened our eyes on this seller.

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