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> Complaint against Playtime Electronic, tribunal complain made...

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sirknieghf
post Nov 24 2012, 09:20 PM

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QUOTE(FukaDa @ Nov 24 2012, 08:50 PM)
How sure are you the cost are cheaper to send back to SG for repairs are cheaper?
Do you own a game shop as well ? Or you could actually calc with your common sense you need to pay for shipping fees for sending out of country to repair the device/hardwares.

The reason why they have to send back to Singapore is because people like us, everyone of us , Wants to buy a cheaper stuff , Lower price compare to Sony store . 
When it happens to people like you , That you wants everything to be fast , Shop/Retailers have to find a way to sort things out. Simple as that.
I'm just wondering why people like you love to be a fire starters , Do you have a game shop around?
*
do u read the while story, the main issue here that PLAYTIME claim they send to warranty, i so thats good..but with the evidence and asssumtion made base on how ts asked the reference code so he can check the status of his vita, but PLAYTIME said they cannot give to him and only them can check it(this is somehow fishy)..even if its true that they are the only shop who can check the status, they never inform/update ts in this 3months time..btw it is absurd that 3 months without any news..futhermore being treated badly when ts contact them about his vita status..your point about "do you have gameshop bla2.." other reputable seller can solve this kind of warranty issue less that this 3months time..

now with new about they try to repair it on their own 1st, if cannot repair then send to sg..what kind if shop is this, voiding customer warranty just to cut cost?? zzzzzz
shahru98
post Nov 24 2012, 09:22 PM

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QUOTE(FukaDa @ Nov 24 2012, 08:50 PM)
How sure are you the cost are cheaper to send back to SG for repairs are cheaper?
Do you own a game shop as well ? Or you could actually calc with your common sense you need to pay for shipping fees for sending out of country to repair the device/hardwares.

The reason why they have to send back to Singapore is because people like us, everyone of us , Wants to buy a cheaper stuff , Lower price compare to Sony store . 
When it happens to people like you , That you wants everything to be fast , Shop/Retailers have to find a way to sort things out. Simple as that.
I'm just wondering why people like you love to be a fire starters , Do you have a game shop around?
*
there was a case where the owner waited for more than a year and it was a gone case. left unsolved.
this proves that you probably don't understand what really happened or maybe just a fan of them. or you might be one of them at worse.

if i was the owner of the PSV, and knew that it would take this long (e.g. 3 months but still nothing) to claim the warranty, and knew that the shop owner could simply call you a$$hole,
i would rather do it myself.

if you own a game shop then you will call your customers A$$hole just because they want to follow up the repair status?
now what common sense that you are using?
deathsoul
post Nov 24 2012, 09:27 PM

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QUOTE(FukaDa @ Nov 24 2012, 08:50 PM)
How sure are you the cost are cheaper to send back to SG for repairs are cheaper?
Do you own a game shop as well ? Or you could actually calc with your common sense you need to pay for shipping fees for sending out of country to repair the device/hardwares.

The reason why they have to send back to Singapore is because people like us, everyone of us , Wants to buy a cheaper stuff , Lower price compare to Sony store . 
When it happens to people like you , That you wants everything to be fast , Shop/Retailers have to find a way to sort things out. Simple as that.
I'm just wondering why people like you love to be a fire starters , Do you have a game shop around?
*
please read the whole story properly b4 starting ur comment bro..so what if u own a shop than u can simply call ppl @sshole? doh.gif doh.gif



BTW TS.. Gud luck.. biggrin.gif biggrin.gif


hakimlaw
post Nov 24 2012, 09:57 PM

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well said my brothers.. i dont know if he read from the 1st page... laugh.gif
reiLk0rn
post Nov 24 2012, 10:09 PM

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atoyai...
cwl_ykh
post Nov 24 2012, 10:43 PM

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QUOTE(reiLk0rn @ Nov 24 2012, 10:09 PM)
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atoyai...
*
atoyai?? blink.gif
WhatMan
post Nov 24 2012, 11:29 PM

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QUOTE(FukaDa @ Nov 24 2012, 08:50 PM)
The reason why they have to send back to Singapore is because people like us, everyone of us , Wants to buy a cheaper stuff , Lower price compare to Sony store . 
Or maybe seller wants to compete other seller, thus going for imported stuff in order to get more customers. Seller has much to be blamed on this.

QUOTE(FukaDa @ Nov 24 2012, 08:50 PM)
When it happens to people like you , That you wants everything to be fast , Shop/Retailers have to find a way to sort things out. Simple as that.
The shop should have 'sort things out' before they attempt to sell the product. If they know warranty will take 6 months for imported product, make it clear to potential buyers. It is extremely careless if they never thought about the product they sold could have problems.


mnsnazri
post Nov 24 2012, 11:42 PM

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QUOTE(FukaDa @ Nov 24 2012, 08:50 PM)
How sure are you the cost are cheaper to send back to SG for repairs are cheaper?
Do you own a game shop as well ? Or you could actually calc with your common sense you need to pay for shipping fees for sending out of country to repair the device/hardwares.

The reason why they have to send back to Singapore is because people like us, everyone of us , Wants to buy a cheaper stuff , Lower price compare to Sony store . 
When it happens to people like you , That you wants everything to be fast , Shop/Retailers have to find a way to sort things out. Simple as that.
I'm just wondering why people like you love to be a fire starters , Do you have a game shop around?
*
i want to ask a question...
do you read the whole stories at 1st pages in this thread???
3 months without any updates and status for warranty claim...how do you feel???
seller calling you A$$HOLE...how do you feel???

This post has been edited by mnsnazri: Nov 24 2012, 11:50 PM
rocktank
post Nov 25 2012, 01:12 AM

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QUOTE(hakimlaw @ Nov 24 2012, 07:42 PM)
why they are trying to repair it 1st when the vita is still in warranty...  doh.gif
*
I'm not sure their sent to technicians department meant to repair it or only have to look on the problems...
duckhole
post Nov 25 2012, 01:14 AM

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Any pictures of that a$$hole seller?

Come let us see his face same onot like his words
rocktank
post Nov 25 2012, 01:16 AM

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QUOTE(amxpayne67 @ Nov 24 2012, 07:43 PM)
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Good news for you! "6" means it for Malaysia. You can send for warranty/repair at any sony malaysia/authorized dealer for repair. From my exp, 7 days or latest 2 weeks settle  smile.gif
*
hmm, juz found something interesting
http://www.edepot.com/playstation.html

From the website above, we can know that an ended with 06 mean hk set or sg set, I hope mine is sg set, coz it must take less time to do the claim than HK. I'm wondering how long it need to take if sending it to HK? And the cost must higher than repair in SG...

Added on November 25, 2012, 1:19 am
QUOTE(cwl_ykh @ Nov 24 2012, 08:31 PM)
yeah same with me also when i sen it to them! n also i ask how can they fix it? because from what i check on my vita issues on every forum, those user send it to sone n sone replace a new one instead of repairing it.... doh.gif
*
Hopefully they not repairing it by themself since our consoles still in warranty..

And bro, take a look on this
http://www.edepot.com/playstation.html

sn ended with 06 is HK set or SG set, U have to read the box to confirm it is hk set or sg set..

This post has been edited by rocktank: Nov 25 2012, 01:19 AM
corrosion
post Nov 25 2012, 01:20 AM

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QUOTE(duckhole @ Nov 25 2012, 01:14 AM)
Any pictures of that a$$hole seller?

Come let us see his face same onot like his words
*
HIS FB LINK

looks liek oldfag gangster abit
kueks
post Nov 25 2012, 01:40 AM

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wow after reading the entire thread (which i don normally do, but since i bought a few games from this shop b4 might as well read all)

ill never go back to the shop again....

how can they dispose of a ps3 just like that (from another dispute)

and now this.....

probably they tried to fix the consoles themselves (since they have in house 'technician')
then spoiled the whole thing....

doesnt want to compensate, treat like nothing ever happen..

no explanation was given regarding anything.
sirknieghf
post Nov 25 2012, 01:53 AM

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QUOTE(kueks @ Nov 25 2012, 01:40 AM)
wow after reading the entire thread (which i don normally do, but since i bought a few games from this shop b4 might as well read all)

ill never go back to the shop again....

how can they dispose of a ps3 just like that (from another dispute)

and now this.....

probably they tried to fix the consoles themselves (since they have in house 'technician')
then spoiled the whole thing....

doesnt want to compensate, treat like nothing ever happen..

no explanation was given regarding anything.
*
i guess thats the reason why people are so pissed..send console then dont hear from it ever again..like sci-fi movie where in this case ur console drop off the face of the earth..
FukaDa
post Nov 25 2012, 03:11 AM

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QUOTE(squall_12 @ Nov 24 2012, 09:08 PM)
also please think carefully how can sending in for warranty need to wait for 3 month sweat.gif  also explain why playtime insult seller when ask for update shocking.gif  to me playtime is delaying the issue until they can fix it themselves.
*
Need an answer? Own a retailers one day and you explain here why do you need 3 months when you get no replies from them.

Stop being an idiot asking stupid question, Simple as that, Buy any hardware today and send it for warranty, and come back to us and let us know how long u waited for warranty claim, Don be naive to think that warranty means 1 to 1 exchange within a year. If that's true, i would like to buy anything from you which covered warranty 1 to 1 exhange within 365 days a year.

Added on November 25, 2012, 3:12 am
QUOTE(kueks @ Nov 25 2012, 01:40 AM)
wow after reading the entire thread (which i don normally do, but since i bought a few games from this shop b4 might as well read all)

ill never go back to the shop again....

how can they dispose of a ps3 just like that (from another dispute)

and now this.....

probably they tried to fix the consoles themselves (since they have in house 'technician')
then spoiled the whole thing....

doesnt want to compensate, treat like nothing ever happen..

no explanation was given regarding anything.
*
Hey , we should ask TS to post the whole conversation of what they have chat, Not those which what he quote to show us what the retailers telling them.



This post has been edited by FukaDa: Nov 25 2012, 03:12 AM
amxpayne67
post Nov 25 2012, 06:56 AM

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If its true what that website says why the shop need to send to SG or HK? Sony Malaysia accept those unit hmm.gif


mnsnazri
post Nov 25 2012, 07:20 AM

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QUOTE(FukaDa @ Nov 25 2012, 03:11 AM)
Need an answer?  Own a retailers one day and you explain here why do you need 3 months when you get no replies from them.

Stop being an idiot asking stupid question, Simple as that, Buy any hardware today and send it for warranty, and come back to us and let us know how long u waited for warranty claim, Don be naive to think that warranty means 1 to 1 exchange within a year.  If that's true, i would like to buy anything from you which covered warranty 1 to 1 exhange within 365  days a year.

Added on November 25, 2012, 3:12 am
Hey , we should ask TS to post the whole conversation of what they have chat, Not those which what he quote to show us what the retailers telling them.
*
????
cwl_ykh
post Nov 25 2012, 07:54 AM

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QUOTE(FukaDa @ Nov 25 2012, 03:11 AM)
Need an answer?  Own a retailers one day and you explain here why do you need 3 months when you get no replies from them.

Stop being an idiot asking stupid question, Simple as that, Buy any hardware today and send it for warranty, and come back to us and let us know how long u waited for warranty claim, Don be naive to think that warranty means 1 to 1 exchange within a year.  If that's true, i would like to buy anything from you which covered warranty 1 to 1 exhange within 365  days a year.

Added on November 25, 2012, 3:12 am
Hey , we should ask TS to post the whole conversation of what they have chat, Not those which what he quote to show us what the retailers telling them.
*
i will do that later because of your request! my bro! notworthy.gif let me prepared and put it on 1st page later!

Added on November 25, 2012, 8:22 amas requested, the whole sms with Tim is uploaded! notworthy.gif

Added on November 25, 2012, 8:28 am
QUOTE(rocktank @ Nov 25 2012, 01:16 AM)
hmm, juz found something interesting
http://www.edepot.com/playstation.html

From the website above, we can know that an ended with 06 mean hk set or sg set, I hope mine is sg set, coz it must take less time to do the claim than HK. I'm wondering how long it need to take if sending it to HK? And the cost must higher than repair in SG...

Added on November 25, 2012, 1:19 am

Hopefully they not repairing it by themself since our consoles still in warranty..

And bro, take a look on this
http://www.edepot.com/playstation.html

sn ended with 06 is HK set or SG set, U have to read the box to confirm it is hk set or sg set..
*
bro from the 1st page of those claim invoice from them already stated the SN there... and it is ended with 06 sweat.gif so is it sg or hkg? sweat.gif

This post has been edited by cwl_ykh: Nov 25 2012, 08:28 AM
amxpayne67
post Nov 25 2012, 08:52 AM

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i don't know how to said this, your device have 06 at the end, when i was working with Sony Malaysia, we accept only the game device with model "06" to repair/warranty. What i really don't understand here why must sent to SG?

Sorry for the info, the "06" aka region indicator is at model number not serial number smile.gif

This post has been edited by amxpayne67: Nov 25 2012, 08:58 AM
cwl_ykh
post Nov 25 2012, 08:59 AM

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[quote=amxpayne67,Nov 25 2012, 08:52 AM]
» Click to show Spoiler - click again to hide... «


i don't know how to said this, your device have 06 at the end, when i was working with Sony Malaysia, we accept only the game device with model "06" to repair/warranty. What i really don't understand here why must sent to SG?

Sorry for the info, the "06" aka region indicator is at model number not serial number smile.gif
*

[/quote]
oic okay.. but is in the box right? sweat.gif
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