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Credit Cards Alliance Bank Credit Card, Cash Back Platinum and VI

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tiramisu83
post Aug 18 2022, 11:32 AM

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I also facing confusion when seeing my first statement, why my TBP is 1 X for first month? Then I called CS, she mentioned first statement is 1x, next statement will be 7x, what kind of calculation is like?
NewGUY
post Aug 18 2022, 03:40 PM

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Hi All,

Is there a thread for Alliance Bank Visa Signature?

The cash back looks ok?
oHkereD
post Aug 19 2022, 12:42 AM

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Hi, reload bigpay using VI consider ewallet or online transaction?

nvm, its consider ewallet

This post has been edited by oHkereD: Aug 19 2022, 02:11 AM
IceLeo
post Aug 19 2022, 09:56 AM

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QUOTE(tiramisu83 @ Aug 18 2022, 11:32 AM)
I also facing confusion when seeing my first statement, why my TBP is 1 X for first month? Then I called CS, she mentioned first statement is 1x, next statement will be 7x, what kind of calculation is like?
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your 1x credited this month and the 7x of the first month spending will credited to you next month..
Emily_MYT_88 P
post Aug 26 2022, 08:05 AM

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May I know if the Alliance Visa Signature cash includes government related payments and insurance premium payments for the cash back?
leootan
post Aug 26 2022, 09:53 AM

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Anyone reported fraud transactions from Alliance cc and got the new cc ald ah? Latest statement just comes out, Zero TBP ah, in fact, RM 3xxx transactions, ewallet + online in total, excluding the few fraud transactions which 2 of the Alliance CS told me to ignore the fraud amount and just pay what I swiped.
🤷‍♂️🤷‍♂️🤷‍♂️
duhknight
post Aug 26 2022, 11:20 AM

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QUOTE(leootan @ Aug 26 2022, 09:53 AM)
Anyone reported fraud transactions from Alliance cc and got the new cc ald ah? Latest statement just comes out, Zero TBP ah, in fact, RM 3xxx transactions, ewallet + online in total, excluding the few fraud transactions which 2 of the Alliance CS told me to ignore the fraud amount and just pay what I swiped.
🤷‍♂️🤷‍♂️🤷‍♂️
*
I did not change my card to a new one but my CC statement shows 0 TBP for this month as well.

All other TBP accumulated is also NIL as the statement shows 0 TBP.

Alliance seems to have pretty messed up system.
47100
post Aug 26 2022, 11:10 PM

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QUOTE(leootan @ Aug 26 2022, 09:53 AM)
Anyone reported fraud transactions from Alliance cc and got the new cc ald ah? Latest statement just comes out, Zero TBP ah, in fact, RM 3xxx transactions, ewallet + online in total, excluding the few fraud transactions which 2 of the Alliance CS told me to ignore the fraud amount and just pay what I swiped.
🤷‍♂️🤷‍♂️🤷‍♂️
*
my case with fraud the cs just told me ignore the amount first .. then in my next statement the amount is credited …
leootan
post Aug 27 2022, 09:55 AM

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QUOTE(47100 @ Aug 26 2022, 11:10 PM)
my case with fraud the cs just told me ignore the amount first .. then in my next statement the amount is credited …
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The is pretty fast for the credited amount. Mine nearly one month (got the fraud transaction 2 days later right after my previous statement came out, now latest statement pun generated ald), 5 fraud transactions, 3 of them posted, all in USD. On and off received sms from Alliance saying still need 14 working days to investigate bla bla bla. And this 14 days thingy sms, i received 4 times🤷‍♂️
Papertank
post Sep 1 2022, 09:21 AM

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I couldn't view the transaction history of my Visa Infinite, it has been like that for 2 days.

Visa Platinum and Balance Transfer can view transaction history just fine. Anyone else facing this issue as well? hmm.gif
cylian
post Sep 1 2022, 10:40 AM

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QUOTE(Papertank @ Sep 1 2022, 09:21 AM)
I couldn't view the transaction history of my Visa Infinite, it has been like that for 2 days.

Visa Platinum and Balance Transfer can view transaction history just fine. Anyone else facing this issue as well? hmm.gif
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No problem for me, I can see the transactions of my VI.
froggi3 P
post Sep 1 2022, 10:52 AM

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Sorry, a beginner question.

Do anyone having both Visa Infinite + Visa Platinum together? is this allowed? If yes, wonder how TBP for eWallet top up will be?

Visa Infinite ->RM 3K - 24K TBP
Visa Platinum -> RM 3k - 24K TBP

Added total up for 48K TBP or just can get 24k TBP ?
Papertank
post Sep 1 2022, 10:56 AM

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QUOTE(cylian @ Sep 1 2022, 10:40 AM)
No problem for me, I can see the transactions of my VI.
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Ok, thanks. Not sure why mine having problem with it sad.gif
PoisonSoul
post Sep 1 2022, 01:15 PM

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QUOTE(froggi3 @ Sep 1 2022, 10:52 AM)
Sorry, a beginner question.

Do anyone having both Visa Infinite + Visa Platinum together? is this allowed? If yes, wonder how TBP for eWallet top up will be?

Visa Infinite  ->RM 3K - 24K TBP
Visa Platinum -> RM 3k - 24K TBP

Added total up for 48K TBP or just can get 24k TBP ?
*
One bank you want to hold all their cards also can. Gov very happy as u are paying RM25 per card.

While waiting for value added response, in general, your CL/limitations is shared across all of their (in general, banks) CCs unless stated. So, for me, I will say no.
VI spend 3k = 24k TBP, VP spend 3k = 3k TBP.
vicng93
post Sep 1 2022, 06:13 PM

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QUOTE(Emily_MYT_88 @ Aug 26 2022, 08:05 AM)
May I know if the Alliance Visa Signature cash includes government related payments and insurance premium payments for the cash back?
*
talked to alliance CS, got a proper explanation from her and she said insurance premium payment is eligible for the cb.

This post has been edited by vicng93: Sep 3 2022, 02:09 PM
cucikaki
post Sep 3 2022, 01:27 PM

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1 Sept 3.42pm receive call from Alliance on attemp on my credit card.

Cancel and replace with new card.

3 sept 1pm receive the card via citilink.

This is the fastest card replacement i ever get i think.
id28
post Sep 6 2022, 04:17 PM

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Dear Valued Customers,

Please be informed that the Timeless Bonus Points (TBP) redemption ratio for the following product has been updated.

The update shall take effect from 1 October 2022.

Product Name: 1,000 Enrich Points
Product Code: MAS001
Current TBP Amount: 6,000 TBP
Revised TBP Amount: 10,000 TBP

Should you have any further queries, please do not hesitate to contact our Customer Service at +603-5516 9988 or email us at info@alliancefg.com

Thank you.

https://www.alliancebank.com.my/corporate/m...ch-Points-Ratio
guanteik
post Sep 7 2022, 09:14 AM

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This card is getting less attractive with TBP to redeem the miles increased.
jimhorn
post Sep 7 2022, 02:40 PM

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QUOTE(id28 @ Sep 6 2022, 04:17 PM)
Dear Valued Customers,

Please be informed that the Timeless Bonus Points (TBP) redemption ratio for the following product has been updated.

The update shall take effect from 1 October 2022.

Product Name: 1,000 Enrich Points
Product Code: MAS001
Current TBP Amount: 6,000 TBP
Revised TBP Amount: 10,000 TBP

Should you have any further queries, please do not hesitate to contact our Customer Service at +603-5516 9988 or email us at info@alliancefg.com

Thank you.

https://www.alliancebank.com.my/corporate/m...ch-Points-Ratio
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Wow that's almost a 40% decrease in valuation for Enrich redemption
thinseng88
post Sep 7 2022, 02:58 PM

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QUOTE(jimhorn @ Sep 7 2022, 02:40 PM)
Wow that's almost a 40% decrease in valuation for Enrich redemption
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I think is about 67% decrease in valuation, time to move to cashback option.

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