i think your speed is ok?

anyway... maxis forum sucks.. i cannot register also... sigh...
want to call customer service... forever on hold...
so how to complain about my ping?
I can only vent my frustration here...

DOTA2 = 270ms...
i am not playing FPS also can feel the delay...
if play FPS sure die d...

Hey guys, anyone ever faced or is facing a blinking red LOS light and when you try to open a webpage, it doesn't load but load the Thomson router page instead.

I went in to the page and it shows my eInternet is disconnected. When I click on connect, it fails, saying 'Concentrator not reachable'.

Have you tried restart the TM Modem ?

Many times. Even removed all the cables.

deletd

This post has been edited by denzel88: Sep 2 2012, 12:34 PM

Bro Sonic, one known reason is that the TM ONT is not plugged in correctly into the Port 2.
TM ONT has been configure to Port 2 to connect to Maxis Thomson Router. Please do not change it.

Hope it helps!

Refer post in the thread below.

Maxis home fibre

perhaps u may try call to ur person who help u to subscribe for you. i think he/she might able to do something.

try to push at the sale level.

---

Added on September 2, 2012, 1:49 pmlooks great ur result. envy of u.

This post has been edited by jacky1678: Sep 2 2012, 01:49 PM

Hi wokan,

Thanks for the info but sadly it didn't help much... As I've stated, my LOS light is blinking Red.... Based on what I got from http://www.tm.com.my/ap/osh/Documents/UniF...20%28ONU%29.pdf , the red light means that there is no optical signal coming through.

Based on this http://forum.lowyat.net/index.php?showtopi...post&p=53018404 , TM could be doing some maintenance but then again, if that was the case, many people would be complaining... My neighbours are not making a peep. Weird...

now dc (re-connect eInternet to work) around 3 times a day, improved >50%.
i enabled thomson firewall in august, but doesnt seems to help.
though more than a week ago i requested private ip due to public ip issues, somehow i'm still on public-ip...

Ok? We pay for 10mbps bro, no? After I called and complaint, it improve a bit now.

sigh........




really need to complaint kao kao...

hmm.speed decrease today.7mb download 8mb upload.whats happening.torrenting only 400k

My office use Maxis 2Mbps leased line with a few static IPs. I'd masked my office internal IP for security reason.

From my Maxis 2Mbps leased line@office:
==========================

sh-4.1# ping -c 5 imail.starhub.com
PING imail.starhub.com (203.116.254.213) 56(84) bytes of data.
64 bytes from 203.116.254.213: icmp_seq=1 ttl=113 time=43.5 ms
64 bytes from 203.116.254.213: icmp_seq=2 ttl=113 time=46.6 ms
64 bytes from 203.116.254.213: icmp_seq=3 ttl=113 time=45.3 ms
64 bytes from 203.116.254.213: icmp_seq=4 ttl=113 time=44.2 ms
64 bytes from 203.116.254.213: icmp_seq=5 ttl=113 time=43.5 ms

--- imail.starhub.com ping statistics ---
5 packets transmitted, 5 received, 0% packet loss, time 4049ms
rtt min/avg/max/mdev = 43.536/44.664/46.629/1.183 ms
sh-4.1# traceroute -n imail.starhub.com
traceroute to imail.starhub.com (203.116.254.213), 30 hops max, 60 byte packets
1 x.x.x.x 0.105 ms 0.100 ms 0.100 ms
2 y.y.y.y 0.290 ms 0.377 ms 0.452 ms
3 z.z.z.z 1.508 ms 1.514 ms 1.511 ms
4 202.75.157.209 3.908 ms 3.920 ms 3.918 ms
5 202.146.80.9 5.026 ms 4.606 ms 4.617 ms
6 202.75.135.69 9.208 ms 9.673 ms 10.221 ms
7 202.151.241.154 6.342 ms 6.190 ms 7.170 ms
8 202.151.241.153 14.060 ms 12.160 ms 11.661 ms
9 202.151.241.134 6.875 ms 7.264 ms 8.137 ms
10 202.151.241.166 8.127 ms 7.583 ms 9.969 ms
11 203.208.174.193 11.522 ms 11.157 ms 11.470 ms
12 203.208.166.197 11.326 ms 11.286 ms 11.400 ms
13 203.208.151.254 40.548 ms 41.286 ms 39.626 ms
14 203.208.152.137 43.162 ms 203.208.153.197 54.833 ms 203.208.154.22 55.542 ms
15 203.208.152.137 42.068 ms 203.208.153.193 44.533 ms 63.218.211.21 44.446 ms
16 63.218.211.21 42.648 ms 63.218.211.14 46.380 ms 203.208.153.197 54.905 ms
17 203.118.3.238 44.091 ms 63.218.211.21 43.078 ms 63.218.211.14 44.312 ms
18 203.118.3.238 43.644 ms 44.905 ms 44.396 ms
19 203.118.3.238 43.796 ms 203.118.7.24 45.080 ms *
20 * * *

Now that you mentioned it, I gave it a try between my home and office Maxis connection

Ping to imail.starhub.com

Maxis Business Fiber 4M over TM access: 60ms
Maxis Home Fiber 10M over TM access : 230ms

They're both over TM access... so I guess there is some preferential routing for business...

-edited-

This post has been edited by gogetter83: Sep 2 2012, 09:09 PM

thanx alot for the data
compare to maxis home FTTH the routes are very different

seen complicated dudes ....only thing i know the networking technician got to solve up.

This post has been edited by jacky1678: Sep 2 2012, 09:49 PM

Trace route result from streamyx user to Starhub mail server:

the unknown zone is mean security zone or wat?
interesting to know

omg.. now i realise... me too!!!

London - Vodafone Uk server...



This post has been edited by lalachong: Sep 2 2012, 10:20 PM