I never fell into trap...
I mmg support TM all these while de. used to love streamyx, then love unifi.

but....
i moved to BU11 area....
this area ONLY got maxis...

Maxis been having background charges and nonsense wrong charges crap bad shit reputation and never wanted to support them....

i just got FORCED to get it and turn out SHIT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
ARGGGGGGGGGGGGGGGGGGGGGGGGGGGG


im wondering getting VPN server will help or not?

http://www.maxis.com.my/home/pdf/Customer_...re_Internet.pdf

RM100/month penalty if cancel Maxis + Astro IPTV package

So anybody can clarify this problem?????

vince have u try playing steam game? dota ?

This post has been edited by botakai: Dec 8 2012, 05:19 PM

i don't know if Thomson is known for such issues.... all I know is I don't get any improvement from changing routers, same crap. Maybe you're lucky...

What is a known fact is that Maxis network itself has terrible latency compared to TM due to IX peering agreement (I know some IX people, this what they say to be expected). I've tried bypassing the router with a linux PC with VLAN tagging connected directly to TM modem. Same latency issue. Trace route shows many hops to a destination. For example, trace route to Starhub, why does it go from SG to HK then back to SG? What's up with that?

This post has been edited by gogetter83: Dec 8 2012, 07:59 PM

Real culprit behind Maxis latency issue is poor routing in Maxis network. Thomson router issue add more pain to routing issue

Downloading and video streaming/YouTube all fast, but I play Sudden Attack Malaysian server lag like hell. Unplayable.

Yes I do but not much. I still prefer Dota 1 in G@rena somehow. Less stress. But still for Dota 2, I didnt experience any delay issues often. Only sometimes.

I'm not so good with network field but I do have a family member that is actually an expert at this field. Yes I been told by him that Maxis routing is pure crap which is exactly like what you said. But still somehow I didn't get any lags from my game. Currently im playing 2 games from SEA and 1 from international server. For the international server, im getting less than 90 ping from all the players. Either way it doesn't matter to me how big they route around the world as long as it works fine on my gaming.

Yes this is exactly what I mean.

im using tp-link router still same high ping woh

have you tried pinging to valve/ steam server using Maxis... ?103.28.54.1? is your ping more than 100ms? then it is bad...
unifi has ping around 5ms, streamyx has ping around 25ms...

I'll give it a try when I reach home later.

Maxis 10mb
Ping has started…

PING 103.28.54.1 (103.28.54.1): 56 data bytes
64 bytes from 103.28.54.1: icmp_seq=0 ttl=46 time=240.661 ms
64 bytes from 103.28.54.1: icmp_seq=1 ttl=46 time=245.226 ms
64 bytes from 103.28.54.1: icmp_seq=2 ttl=46 time=242.600 ms
64 bytes from 103.28.54.1: icmp_seq=3 ttl=46 time=230.781 ms
64 bytes from 103.28.54.1: icmp_seq=4 ttl=46 time=239.753 ms
64 bytes from 103.28.54.1: icmp_seq=5 ttl=46 time=230.338 ms
64 bytes from 103.28.54.1: icmp_seq=6 ttl=46 time=245.659 ms
64 bytes from 103.28.54.1: icmp_seq=7 ttl=46 time=236.330 ms
64 bytes from 103.28.54.1: icmp_seq=8 ttl=46 time=230.513 ms
64 bytes from 103.28.54.1: icmp_seq=9 ttl=46 time=241.804 ms

--- 103.28.54.1 ping statistics ---
10 packets transmitted, 10 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 230.338/238.367/245.659/5.701 ms

unifi 5mb

Pinging 103.28.54.1 with 32 bytes of data:

Reply from 103.28.54.1: bytes=32 time=44ms TTL=56
Reply from 103.28.54.1: bytes=32 time=47ms TTL=56
Reply from 103.28.54.1: bytes=32 time=46ms TTL=56
Reply from 103.28.54.1: bytes=32 time=41ms TTL=56

Ping statistics for 103.28.54.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 41ms, Maximum = 47ms, Average = 44ms

wah..ping time so bad

This is the reason why the ping is so high:

The router might have SOME effect but I doubt you can get very much faster if your connection routes to JAPAN to reach Singapore servers.
I think Ronnie should put this as a warning in FRONT PAGE to prevent gamers to use Maxis Fibre.
Anyone else knows if VPN solves this?

What I am wondering is why is NTT routing the data through japan. I'm pretty sure NTT has peering with star hub in Singapore. NTT even owns shares in star hub. And maxis trace route to soft layer Singapore goes through the same NTT line directly to Singapore

FTTH does not direct connect to starhub but connect to singtel and then route to starhub

what make me angry is: maxis non FTTH network (like corporate leased line) is direct connect to starhub like what TM, TIME do..

are you using wifi at home? or LAN wired?

if LAN wired, i got Maxis about 165ms, and Unifi is 5ms...

Conclusion... Maxis is currently very very bad at latency to major game servers...
so, use it only for surfing/ youtube/ download.. is ok... NOT for gaming...

This post has been edited by lalachong: Dec 10 2012, 12:45 PM

to all maxis users pls CALL theri CS to complain about this problem !! of the rerouting issue!!! if not enuf people complain tthey wont spend the money to do direct routing !!! i just found out they cant do much unless they spend money to do direct routing to destination

routes to 103.28.54.1 from teh 3 diff lines in my office

maxis fiber



p1 fiber



time adsl



unifi at home



This post has been edited by paultantk: Dec 10 2012, 04:39 PM

Finally I get rid of the thomson router After hundreds of complaints, today they come and replace the router with Technicolor TG784n v3

im using the technicolor wan.... got mine install last week.... hiahz high ping

we all know oversea pipe required $$$
i think trunk to spore is the cheapest for us,
but im still scratching my head why they route it to other country

my speculation is... maxis is buying some cheap pipe from Japan
but they can't used up their volume...
hence to save cost rather than using premium some pipe... they route it there

this is all business afterall...
in this case, i confirm all gamer r going to stuck this way until the contract expired