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> Complain against Silverfire, Help me settle guys :(

KIntos
post Aug 3 2012, 07:10 AM

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QUOTE(stormaker @ Aug 2 2012, 10:21 PM)
I disagree with this, bcos seller stated that it still have 7 months manufacturer warranty (peace of mind), so the best way to test is use it. Of course, if found any problem after an agreed period of time, buyer cannot blame seller, instead claim from manufacturer, but in this case, the official warranty already voided before sold to him.
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there is always a risk to buy used/demo item. dont depend so much on warranty. User must check the condition upon received. You think by having warranty give you peace of mind? you wont know whether the failure is valid or non -valid for warranty claim so put in your mind that buying used item with warranty is a bonus package not peace of mind as we dont know the 1st user how he use the lens.

Example: might be dropped but still usable so went to sell it. buyer bought it after 1 month spoil and claim warranty but rejected by center due to found internal impact damage.
fgt
post Aug 3 2012, 09:01 AM

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Can izwan please make the report asap and upload it here? Until then, everyone should stop posting any comments.
jotaro12
post Aug 3 2012, 09:20 AM

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Been reading this thread since start and the evidence produced by buyer has reveal the truth yet the stubborn seller would only able to verbal insult/defame any users who disapprove him and insisting on a baseless rationales that the item was indeed under warranty in the 1st place. My support to buyer but it's better to tone down those hurting words icon_rolleyes.gif

Anyway, I like this reply tongue.gif :

QUOTE(Silverfire @ Jul 28 2012, 02:15 AM)
Well, this is embarrassing.
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stormaker
post Aug 3 2012, 09:21 AM

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QUOTE(KIntos @ Aug 3 2012, 07:10 AM)
there is always a risk to buy used/demo item. dont depend so much on warranty. User must check the condition upon received. You think by having warranty give you peace of mind? you wont know whether the failure is valid or non -valid for warranty claim so put in your mind that buying used item with warranty is a bonus package not peace of mind as we dont know the 1st user how he use the lens.

Example: might be dropped but still usable so went to sell it. buyer bought it after 1 month spoil and claim warranty but rejected by center due to found internal impact damage.
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There's always risk in buying things be in new, used or demo set, thats what the warranty for, to give assurance that for the money that u have paid, u can enjoy ur gadget for at least a certain period of time.

So, why the responsibility put on the buyer, to find out whether the product we bought is faulty or not ? Of course Im not saying we dont need to check since it got warranty, just that it never our fault as long as the damage is not caused by us, somemore if u got proof that its damage b4 u bought it.

This post has been edited by stormaker: Aug 3 2012, 10:01 AM
Frostlord
post Aug 3 2012, 10:14 AM

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QUOTE(Izwan898 @ Aug 2 2012, 01:15 PM)
Nikon will not release the name of the first owner since it's their company policy. But I will make a report and see how.


Added on August 2, 2012, 1:20 pm

He meant that when I found out it's demo unit, I should have demanded full refund since he never told me it's demo unit... nod.gif
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with a police report they will


Added on August 3, 2012, 10:23 amwhy still no red/blue/green/yellow/grey tag here? anyone pm-ed them already?

This post has been edited by Frostlord: Aug 3 2012, 10:23 AM
Izwan898
post Aug 3 2012, 10:50 AM

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Already PM goldfries and wkKay but no reply...apis cannot do anything...that's what he told me...
stormaker
post Aug 3 2012, 10:56 AM

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QUOTE(Izwan898 @ Aug 3 2012, 10:50 AM)
Already PM goldfries and wkKay but no reply...apis cannot do anything...that's what he told me...
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Maybe they will only react if Silverfire cant give satisfactory explanation or solution after 7 days.
Apis_LuaLua
post Aug 3 2012, 10:57 AM

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Guys, why need to post up photo? i hv removed both photo, plz behave. No personal attack. If case has been report to the police, just wait for their respond. Regarding safe trader tag, yes, i cannot do anything about that.

This post has been edited by Apis_LuaLua: Aug 3 2012, 11:06 AM
Silverfire
post Aug 3 2012, 12:08 PM

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QUOTE(Izwan898 @ Aug 2 2012, 06:22 PM)
Why don't u go and ask Nikon? I'm trying to frame and fraud u right? Why don't u go and call Nikon? Or email them? And also please make a police report. U dared to?


Added on August 2, 2012, 6:27 pm

And also can't u read the first report properly? It also stated Impact Damage. How?

U don't really know how to read or u're acting retard?   whistling.gif
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There. You didn't answered my question. You just skipped the question, twisted it and blame it to whoever there is to blame, again.

So the query is what? I sold you a product which has void warranty to start with, but with the previous service invoice provided, its valid. It is only void when you submitted, clearly stated void due to impact damage. There must be some difference between in the state of lens. Plus, there's still no name. Even the previous owner do not want to claim responsibility now.

This post has been edited by Silverfire: Aug 3 2012, 12:10 PM
carloSpencer
post Aug 3 2012, 12:28 PM

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QUOTE(Apis_LuaLua @ Aug 3 2012, 10:57 AM)
If case has been report to the police, just wait for their respond.
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+1000 agree with apis.. Police report has been made.. Just wait for their action n respond... Makin lama makin mengarut.. Sana pusing sini pusing..banyak bunyi.. Let police or authority make decision..
Izwan898
post Aug 3 2012, 12:49 PM

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QUOTE(Silverfire @ Aug 3 2012, 12:08 PM)
There. You didn't answered my question. You just skipped the question, twisted it and blame it to whoever there is to blame, again.

So the query is what? I sold you a product which has void warranty to start with, but with the previous service invoice provided, its valid. It is only void when you submitted, clearly stated void due to impact damage. There must be some difference between in the state of lens. Plus, there's still no name. Even the previous owner do not want to claim responsibility now.
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If the warranty was STILL there in the first place, why don't he just agree to repair the lens? And WHY he was quoted RM1202 for the repairs? BECAUSE THE WARRANTY ALREADY VOID LA IDIOT!! vmad.gif mad.gif
kazibul
post Aug 3 2012, 01:04 PM

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QUOTE(Silverfire @ Aug 3 2012, 12:08 PM)
There. You didn't answered my question. You just skipped the question, twisted it and blame it to whoever there is to blame, again.

So the query is what? I sold you a product which has void warranty to start with, but with the previous service invoice provided, its valid. It is only void when you submitted, clearly stated void due to impact damage. There must be some difference between in the state of lens. Plus, there's still no name. Even the previous owner do not want to claim responsibility now.
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there..u r the one who twisted.. i paste what maknok wrote...plz la bro...dun asked question u already knew the answer...

"Shhessshhh
you just don't get it!!!!


(1) Warranty still valid the 1st time until Nikon discovered two screw were missing and internal "impact damage" which is not cover by warranty.
Since the original owner refuse to pay for the 1.2K repair fee,
Nikon have "mark" the Nikon Lens with description "etc two screw missing..etc etc etc" by indicating serial number for future referance.
and at same time, update in their system that warranty is void even though still got 7 month left.

Warranty cover manufacturing defects NOT Impact damage

(2)Current buyer sent in to Nikon Center for 2nd time since Seller indicate it still have 7 month warranty left.
From Nikon database, it show that warranty is VOID as it is a repeat case.

SO , what the blooody suspicious you talking about?

Arrogant seller who reallly trying to find loopholes from paying."

stormaker
post Aug 3 2012, 01:14 PM

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I think Silverfire didnt notice the 1st service invoice dated 27/4/2012 already mention "Impact Damage", maybe somebody do him a favor by highlight it in the 1st service invoice n post it here.

Edit :

user posted image

This post has been edited by stormaker: Aug 3 2012, 01:33 PM
alexng2208
post Aug 3 2012, 01:55 PM

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TS and Seller located in the same state?

Why not meet up and settle this once and for all?

Since "play" until so big, face to face would do everyone good.
sengih
post Aug 3 2012, 02:00 PM

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QUOTE(stormaker @ Aug 3 2012, 01:14 PM)

user posted image
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Excellent. Mr seller, what do you have to say now?
johnny82
post Aug 3 2012, 02:13 PM

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either he really ignorant or he is just buying time.. either way we all know the seller is wrong already
even the invoice said it is being return due to impact already..
i bet u guys he is goin to ask for names now.. PLS LA SELLER
nobody so free go buy another lens frame u ok.. some more with two missing screw
sad la this
and at first i was being neutral i tot he would go ask his fren n settle it
now more like he seems to be just twisting and turning his responsibility
sad.
seyuripa
post Aug 3 2012, 02:25 PM

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QUOTE(KIntos @ Aug 3 2012, 07:10 AM)
there is always a risk to buy used/demo item. dont depend so much on warranty. User must check the condition upon received. You think by having warranty give you peace of mind? you wont know whether the failure is valid or non -valid for warranty claim so put in your mind that buying used item with warranty is a bonus package not peace of mind as we dont know the 1st user how he use the lens.

Example: might be dropped but still usable so went to sell it. buyer bought it after 1 month spoil and claim warranty but rejected by center due to found internal impact damage.
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You shouldn't have put all the responsibilities to the buyer, seller have their own responsibilities of selling the product exact in their descriptions on the sales thread. Basically this is based on trust, and with the solid proof given by TS earlier on, seller should have just refund.
Black Valor
post Aug 3 2012, 02:30 PM

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QUOTE(seyuripa @ Aug 3 2012, 02:25 PM)
You shouldn't have put all the responsibilities to the buyer, seller have their own responsibilities of selling the product exact in their descriptions on the sales thread. Basically this is based on trust, and with the solid proof given by TS earlier on, seller should have just refund.
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seller sudah pakai duit macam mana mau refund..thats why he pening kepala cari alasan whistling.gif
Izwan898
post Aug 3 2012, 02:32 PM

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This silverfire boy really getting on my nerves... shakehead.gif


Added on August 3, 2012, 2:35 pm
QUOTE(alexng2208 @ Aug 3 2012, 01:55 PM)
TS and Seller located in the same state?

Why not meet up and settle this once and for all?

Since "play" until so big, face to face would do everyone good.
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Different state...I'm in Terengganu...he's in Penang I think... hmm.gif

This post has been edited by Izwan898: Aug 3 2012, 02:35 PM
johnny82
post Aug 3 2012, 02:37 PM

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QUOTE(Izwan898 @ Aug 3 2012, 02:32 PM)
This silverfire boy really getting on my nerves... shakehead.gif


Added on August 3, 2012, 2:35 pm

Different state...I'm in Terengganu...he's in Penang I think... hmm.gif
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drive to penang la.. go find his house
report to his parents! lol

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