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> Complain against Silverfire, Help me settle guys :(

kae7
post Aug 3 2012, 02:39 PM

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QUOTE(Izwan898 @ Aug 3 2012, 02:32 PM)
This silverfire boy really getting on my nerves... shakehead.gif


Added on August 3, 2012, 2:35 pm

Different state...I'm in Terengganu...he's in Penang I think... hmm.gif
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u think ..?

why not check back the parcel ..


from the selling thread, he stated Taman Leng Len Seng , Cheras ,KL ..

edited.. doh.gif

This post has been edited by kae7: Aug 3 2012, 02:40 PM
novabeauty
post Aug 3 2012, 03:41 PM

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» Click to show Spoiler - click again to hide... «


dia slalu g bali skolah naik train la..

hint, depan masjid al-bukhari nye ketapi.. teka la ketapi ape.. hehe.. good luck. biggrin.gif
Izwan898
post Aug 3 2012, 03:55 PM

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Pay a visit to his parents house is a very good idea. Hmmm....
Axell
post Aug 3 2012, 04:24 PM

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QUOTE(Silverfire @ Aug 3 2012, 12:08 PM)
There. You didn't answered my question. You just skipped the question, twisted it and blame it to whoever there is to blame, again.

So the query is what? I sold you a product which has void warranty to start with, but with the previous service invoice provided, its valid. It is only void when you submitted, clearly stated void due to impact damage. There must be some difference between in the state of lens. Plus, there's still no name. Even the previous owner do not want to claim responsibility now.
*
Again and again, on first page your mentioned that you are not selling behalf of but now you said that previous owner do not want to claim responsibility. rclxub.gif That is the deal between you and the first owner.

TS deal with you or first owner? Why need to involve first owner in this case?

QUOTE(stormaker @ Aug 3 2012, 01:14 PM)
» Click to show Spoiler - click again to hide... «

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QUOTE(Silverfire @ Jul 28 2012, 02:15 AM)
Well, this is embarrassing.
*
temptation1314
post Aug 3 2012, 05:12 PM

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Just a hint :

Unless the money buyer paid is transferred to the original owner account, I believe Silverfire would have to bear FULL responsibilities when it comes to trading.

So yeah, why not the buyer take the police report and ask Nikon to release full details of the invoice released on April? Also if possible, ask them for the warranty status, as when it is VOID.
This will clearly show either it's Seller or Buyer's fault.
MakNok
post Aug 3 2012, 05:19 PM

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QUOTE(temptation1314 @ Aug 3 2012, 05:12 PM)
Just a hint :

Unless the money buyer paid is transferred to the original owner account, I believe Silverfire would have to bear FULL responsibilities when it comes to trading.

So yeah, why not the buyer take the police report and ask Nikon to release full details of the invoice released on April? Also if possible, ask them for the warranty status, as when it is VOID.
This will clearly show either it's Seller or Buyer's fault.
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Excuse me...
it is void the day the original owner send in the 1st time as impact damage is not cover under warranty at all.
please REREAD again.




drydenccm
post Aug 3 2012, 05:34 PM

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dear lowyat reader that read this thread, not to spam or keep making this thread longer and longer, i read since page 1 and just can't hold back but to post my opinion on this.

seller have to pay full refund cause the item is faulty with 'impact damage' since april and yes, mr silverfire, your question is invalid, the 'Y' in the invoice indicate the unit is covered by warranty against manufacturing defect, NOT impact damage, that is why the quotation of RM1202 is there to repair the damage cause by end-user.
i have similar invoice when i bricked my phone with a 'Y' on the warraty section but was quoted an amount to replace the mobo cause bricking it is my fault, NOT MANUFACTURING DEFECT.

silverfire, you got the lense from your friend or other people is none of TS business and the name on the invoice is not required since the serial number match and when you sell the lense to TS. this is strictly business between you and TS.

the fact that TS found the fault only after 50 days is quite eye-brow-raising at first but after i read through the whole thread, plus the evidence presented by TS, it's normal for him to mislook or missed out those 2 screws since the lense is not used 24-7, my personal exp is my gundam kit have broken parts inside due to harsh handling but i only discover it 3 months later when i have the time to assemble it, lucky it's just a gundam kit (MG btw).

so silverfire, if i were you, i will apologize and give TS full refund out-of-pocket first, get back the lense from TS, then muster up your gang to go find the person that give/sold/pass you the defective lense in first place and kerjakan him kaw kaw. this way TS happy, you happy, rapport saved.

p/s TS, good luck in your quest, will bookmark this thread and keep it as lesson learnt.

cheers! rclxms.gif rclxms.gif


Black Valor
post Aug 3 2012, 06:22 PM

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QUOTE(Izwan898 @ Aug 3 2012, 03:55 PM)
Pay a visit to his parents house is a very good idea. Hmmm....
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ask parents pay him a visit when he is in lockup la..this type of seller cannot be in LYN
irise.ufall
post Aug 3 2012, 06:32 PM

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I wonder why some ppl want to spoil their reputation for just a few hundreds

U may be laughing to the bank now, but surely regret when u grow older.

Izwan898
post Aug 3 2012, 11:58 PM

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I wonder why there's no action from mods or admins...should have put dispute tag on him... hmm.gif
temptation1314
post Aug 4 2012, 12:18 AM

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Pardon me, but warranty is void based on what Nikon staff said? or assumptions?

Btw, warranty doesn't void even if you are being CHARGED for parts replacements. It'll only void if Nikon sides said so.

Anyway, since buyer can email Nikon to provide the invoice, it'll not hurt if he can email and ask for the warranty history, right?
sioe
post Aug 4 2012, 12:30 AM

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This epic thread still runs? shocking.gif

Silver fire, I think it's time u took sm level of responsibility here. Both invoice shows a match in serial number. U cannot dispute that.
Izwan898
post Aug 4 2012, 01:08 AM

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QUOTE(temptation1314 @ Aug 4 2012, 12:18 AM)
Pardon me, but warranty is void based on what Nikon staff said? or assumptions?

Btw, warranty doesn't void even if you are being CHARGED for parts replacements. It'll only void if Nikon sides said so.

Anyway, since buyer can email Nikon to provide the invoice, it'll not hurt if he can email and ask for the warranty history, right?
*
What's with this warranty problem??? I already proved that those 2 screws were already gone before I got it. Bottom line. Full refund.

So what if the warranty still valid or not? The main point here is I got a faulty lens from a safe trader and he's trying to find a way not paying me the full refund. End of story.

His problem with his friend, I don't care. His problem with me need to be solved. The only way is full refund. Thank u.
sengih
post Aug 4 2012, 01:09 AM

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QUOTE(temptation1314 @ Aug 4 2012, 12:18 AM)
Pardon me, but warranty is void based on what Nikon staff said? or assumptions?

Btw, warranty doesn't void even if you are being CHARGED for parts replacements. It'll only void if Nikon sides said so.

Anyway, since buyer can email Nikon to provide the invoice, it'll not hurt if he can email and ask for the warranty history, right?
*
Hmmm. A point there. However, warranty aside, the crux of the matter is that the previous owner damaged the lens; tried to fix thru nikon warranty claim but unable to do so because warranty doesnt cover. Lens was returned to previous owner, then sold it as a good item, hoping that the new owner doesnt notice the damage. No matter how you look at it, there's an element of deceit.

This post has been edited by sengih: Aug 4 2012, 01:12 AM
sengih
post Aug 4 2012, 09:09 AM

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QUOTE(Ua46es8000 @ Aug 4 2012, 06:45 AM)

Hoping that you can get previous owner's name from the police report by attaching it in an e-mail and send it to your nikon correspondence.

From there maybe Apis can get the previous owner's phone number and maybe link it to Silverfire if he really is scamming you.
Most probably he's studying at UCTI.
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I dont see the need to get the previous owner's name since seller can conveniently claim later that he does not know the person. Unless seller name the person first and Nikon can provide the name to a third party eg moderator. However, who/what can prevent the seller from giving a fictitious name?

The other scenario is that the seller is actually the previous owner. So, if TS gets the name from Nikon, then seller has nowhere to run already.

We already know for a fact that seller had misrepresented his merchandise (awesome and used). Fact is the serial number in both reports are the same. Fact is the impact damage was already there before it was sold to TS. Fact is Nikon warranty does not cover impact damage so lens was not fixed the first time.


kazibul
post Aug 4 2012, 10:52 AM

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QUOTE(Izwan898 @ Aug 3 2012, 11:58 PM)
I wonder why there's no action from mods or admins...should have put dispute tag on him... hmm.gif
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Same for me..why no action from admin... vmad.gif vmad.gif
sengih
post Aug 4 2012, 11:11 AM

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QUOTE(kazibul @ Aug 4 2012, 10:52 AM)
Same for me..why no action from admin... vmad.gif  vmad.gif
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hmmm... smells something burning....
asamalikum
post Aug 4 2012, 11:49 AM

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to seller, just refund the money. maybe you had been cheated by your friend or overlooked on this, it's not your fault. this money can be earned back in the very near future through being a responsible seller. the buyer have provide enough evidence to the case. i had met similar cases before, and sometimes, sh*t happens. learn through it. i'm sure ppl here knows that you have no intention to cheat, but rather have overlooked the situation from the previous owner. just refund the buyer and move on.
MakNok
post Aug 4 2012, 12:59 PM

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QUOTE(temptation1314 @ Aug 4 2012, 12:18 AM)
Pardon me, but warranty is void based on what Nikon staff said? or assumptions?

Btw, warranty doesn't void even if you are being CHARGED for parts replacements. It'll only void if Nikon sides said so.

Anyway, since buyer can email Nikon to provide the invoice, it'll not hurt if he can email and ask for the warranty history, right?
*
aiyooo.

please READ again.
i am sure your brain can do some "simple" deduction.

like

same serial number....exact quotation.....and how far back warranty history you want?

PLain fact:

Same SERIAL have been ICU before......original owner refuse to "operate" as it deem expensive due to his careless which causes "IMPACT DAMAGE"
IMPACT DAMAGE is not cover under Warranty.

doh.gif

Izwan898
post Aug 4 2012, 01:18 PM

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New Update guys:

http://forum.lowyat.net/topic/2456093/+0&#entry53573988

hmm.gif

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