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Maxis The Official Maxis FTTH Thread | v2, Maxis Home Fibre Internet, from RM138

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yed
post Jul 10 2012, 04:59 PM

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I never got more than 10mbps either dload or upload...jelly u guys
pcm123
post Jul 10 2012, 05:00 PM

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man i dun understand why i get the signal from my thomson router is soooooo low , somewhere 30-50% .

while my neighbour , after just installed maxis fibre , i can get 90% signal from their router ... aihhhh

maxis tech guy ask me to swtich wifi channels . Done so many times but still its consistent with the above . zz
ryudell
post Jul 10 2012, 05:06 PM

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QUOTE(pcm123 @ Jul 10 2012, 06:00 PM)
man i dun understand why i get the signal from my thomson router is soooooo low , somewhere 30-50% .

while my neighbour , after just installed maxis fibre , i can get 90% signal from their router ... aihhhh

maxis tech guy ask me to swtich wifi channels . Done so many times but still its consistent with the above . zz
*
then u have too many signal interfererance
aeiou228
post Jul 10 2012, 06:09 PM

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Got the above speed minutes ago but still need to wait like 1mb line for the page load up. (on Wifi) sad.gif
Speed test can only be used as reference only.

This post has been edited by aeiou228: Jul 10 2012, 06:12 PM
danieltay
post Jul 10 2012, 06:31 PM

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damn... frequent disconnection here as well... every few minutes or so

there is more heat in the huawei modem than the thomson router... so it has nothing to do with overheat lah

it is the thomson router problem itself... when the disconnection about to happen, i notice my pc fan will run fast with loud sound... any of you guys know why?

i just got a report number from maxis support... waiting for them to come back... may take ages

starting to regret since i just potong my streamyx this morning... maxis suckkk big time... my advise for fence sitters, dun take maxis ftth if you want no trouble... otherwise, be prepared for never ending problems

imagine just installed less than 4 hours already got problem... makehai... even the support guy says it has to do with the router!
soulseeker6187
post Jul 10 2012, 06:37 PM

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QUOTE(danieltay @ Jul 10 2012, 06:31 PM)
damn... frequent disconnection here as well... every few minutes or so

there is more heat in the huawei modem than the thomson router... so it has nothing to do with overheat lah

it is the thomson router problem itself... when the disconnection about to happen, i notice my pc fan will run fast with loud sound... any of you guys know why?

i just got a report number from maxis support... waiting for them to come back... may take ages

starting to regret since i just potong my streamyx this morning... maxis suckkk big time... my advise for fence sitters, dun take maxis ftth if you want no trouble... otherwise, be prepared for never ending problems

imagine just installed less than 4 hours already got problem... makehai... even the support guy says it has to do with the router!
*
well not all users have problem like you do.
mine all good no problem what so ever.
but to generalize maxis giving such bad service is misleading.
anyway, do ur right as consumer, report ur problems.
danieltay
post Jul 10 2012, 06:40 PM

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QUOTE(soulseeker6187 @ Jul 10 2012, 06:37 PM)
well not all users have problem like you do.
mine all good no problem what so ever.
but to generalize maxis giving such bad service is misleading.
anyway, do ur right as consumer, report ur problems.
*
sorry, i've used internet since the 14.4kbps era

i've never encounter anything as good as maxis ftth, disconnected up to every few seconds

i guess never in the history of human kind... only can happen in maxis... this maxis is beating tm to be the pukimak of all time

krel89
post Jul 10 2012, 06:49 PM

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QUOTE(danieltay @ Jul 10 2012, 06:40 PM)
sorry, i've used internet since the 14.4kbps era

i've never encounter anything as good as maxis ftth, disconnected up to every few seconds

i guess never in the history of human kind... only can happen in maxis...  this maxis is beating tm to be the pukimak of all time
*
wah, mind ur language la.. OME!! blink.gif
well, can u give me one service provider that has never has any problem? would like to subscribe that~
danieltay
post Jul 10 2012, 06:53 PM

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QUOTE(krel89 @ Jul 10 2012, 06:49 PM)
wah, mind ur language la.. OME!! blink.gif
well, can u give me one service provider that has never has any problem? would like to subscribe that~
*
sorry for overboard... you're right there is no such thing as problem-free

but can you imagine problem after 4 hours installation?

then disconnected every few seconds?

i've not been working for 2 days due to this... maybe i should start suing maxis and get the compensation
layzieboy
post Jul 10 2012, 07:07 PM

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QUOTE(aeiou228 @ Jul 10 2012, 06:09 PM)
user posted image

Got the above speed minutes ago but still need to wait like 1mb line for the page load up. (on Wifi)  sad.gif
Speed test can only be used as reference only.
*
Yup, speedtest is unreliable sometimes.. Anyway, im happy. Downloading dota 2 test can reach 1.4 mb/s but averages around 1.0-1.2mb/s. Loading webpages can be slow but once it starts it finishes quickly, this is prolly a router issue. Will try messing around with the config.

But looking at the event log, I do get xDSL linestate down. However, i never notice any downtime while playing.

Lastly, ping isnt as nice as streamyx. On streamyx I can get about 15ms while gaming but now its 90ms..
Again, i have a feeling its the router...




krel89
post Jul 10 2012, 07:29 PM

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QUOTE(danieltay @ Jul 10 2012, 06:53 PM)
sorry for overboard... you're right there is no such thing as problem-free

but can you imagine problem after 4 hours installation?

then disconnected every few seconds?

i've not been working for 2 days due to this... maybe i should start suing maxis and get the compensation
*
well, it is your choice... u have the right to complaint~
steventyy
post Jul 10 2012, 07:40 PM

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haiz....directly plug in the TPlink router to original Thomson LAN port, then put in username and pw and set the auto connect...but failed...

haiz...dunno why...
kenjixx
post Jul 10 2012, 07:54 PM

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QUOTE(steventyy @ Jul 10 2012, 07:40 PM)
haiz....directly plug in the TPlink router to original Thomson LAN port, then put in username and pw and set the auto connect...but failed...

haiz...dunno why...
*
it wont work unless your router support vlan tagging cool2.gif
alonso33
post Jul 10 2012, 08:25 PM

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sorry one stupid question here. how do we know our password for the username eg:xxxxx@home.maxis.com.my
jeremy05
post Jul 10 2012, 08:32 PM

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damn shit, suddenly cannot connect to internet, yesterday is ok, today suddenly not ok... any1 face this kind of problems?


Added on July 10, 2012, 8:34 pm
QUOTE(alonso33 @ Jul 10 2012, 08:25 PM)
sorry one stupid question here. how do we know our password for the username eg:xxxxx@home.maxis.com.my
*
your password is xxxxx1

login id = xxxxx@home.maxis.com.my

This post has been edited by jeremy05: Jul 10 2012, 08:34 PM
barca96
post Jul 10 2012, 08:36 PM

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QUOTE(danieltay @ Jul 10 2012, 06:40 PM)
sorry, i've used internet since the 14.4kbps era

i've never encounter anything as good as maxis ftth, disconnected up to every few seconds

i guess never in the history of human kind... only can happen in maxis...  this maxis is beating tm to be the pukimak of all time
*
Hi, I'm a fence sitter here.
So I really need to know user's experience.

Did you mean
"anything as good"
or
"anything as bad"?
jeremy05
post Jul 10 2012, 08:37 PM

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QUOTE(steventyy @ Jul 10 2012, 07:40 PM)
haiz....directly plug in the TPlink router to original Thomson LAN port, then put in username and pw and set the auto connect...but failed...

haiz...dunno why...
*
yesterday i can plug into tp-link "WAN" port, then put in username & password, can connect, but today suddenly cannot online, is it because of this?


Added on July 10, 2012, 8:40 pm
QUOTE(barca96 @ Jul 10 2012, 08:36 PM)
Hi, I'm a fence sitter here.
So I really need to know user's experience.

Did you mean
"anything as good"
or
"anything as bad"?
*
haiz, just got 2 weeks "honey moon" of maxis home, today sudden;y disconnect, see many complain at here, finally my turn become them... cry.gif

This post has been edited by jeremy05: Jul 10 2012, 08:40 PM
kenjixx
post Jul 10 2012, 08:48 PM

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QUOTE(jeremy05 @ Jul 10 2012, 08:37 PM)
yesterday i can plug into tp-link "WAN" port, then put in username & password, can connect, but today suddenly cannot online, is it because of this?


Added on July 10, 2012, 8:40 pm
haiz, just got 2 weeks "honey moon" of maxis home, today sudden;y disconnect, see many complain at here, finally my turn become them... cry.gif
*
laugh.gif laugh.gif laugh.gif
that sucks...
barca96
post Jul 10 2012, 09:01 PM

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QUOTE(jeremy05 @ Jul 10 2012, 08:46 AM)
no sure about premium user, but free user download will face problems, the file will automatic crash, i had try many times, still failed. so far, i test ufini line, no this kind of problems...
*
You have Unifi and Maxis at the same time?
nickcct
post Jul 10 2012, 09:12 PM

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My maxis fibre dead. 2day go bek home den cant connect d. The DSL indicator is off. Duno y. taking me half an hour to report.

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