in my case, after the cable broken, its still long enough to reinstall back. no replacement so no extra charge.
dunno if need to pull new cable from DP nedd charge or not.

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Added on July 17, 2012, 12:54 pmyou need to use any phone port of the thomson router. not the ONT.

This post has been edited by soulseeker6187: Jul 17 2012, 12:54 PM

any of you have done e-billing for voip phone?

i manage to do it for my ftth account in mylaunchpad... but don't know how to do it for my voip... i want to avoid the RM5 fee for billing via post

this month i got only 1 bill. only for the internet. no voip bill. check mylaunchpad also not mention.
so i go maxis center and check manually

ohh ok some misunderstanding there

OMFG, installation scheduled at 2.30, now suddenly rain. I purposely take leave just for this installation!! Hopefully the rain will stop before 2.30

interesting. r u using private or public ip?

how far away is the DP to your house? maybe can nego with the installers hoho

not to worry to much about this, especially if your house is far from their target audience usually the people in town....

yeah..if housing area, it wont be a hotspot

bro, i think you misunderstand what he does liao...
the usb wifi adapter is for p.c or laptop not the thomson router.
thet high gain USB wifi adapter(the wifisky) is for replace the existing wifi card or adapter u r having on ur laptop or p.c that have weak signal reception.
as for thomson router u need to plug in and configure 1 Wifi Access Point(the linksys) to take over the wifi function on the thomson router.

LOL, finally finished my installation.



1.45PM
Surprisingly TM people arrived earlier than Maxis guy.
2.00PM
They went around my house and did some technical job.
2.05PM
Maxis guy is here! WOW! I thought I appointed 2.30PM lol.
2.10PM
Maxis guy told me my town house considered "condo/apartment" due to the port is all connected in a room. (and I always thought my townhouse considered as landed property)
2.30
Setup modem / router / phone.
2.35
After troubleshooting the phone, everything worked fine.
2.45
TM guy left
3.00
Maxis guy speedtest for me and tell me all the configuration.

3.05
Satisfied customer so far downloading from Rapidshare with premium account. Until now I see no disconnection and speed is quite stable from 9xx.xx to 1.4mb
Only complaint is the response time is a bit slow.
And speedtest upload is rather slow on my Desktop? o.O
Maxis guy tested on his laptop and he got very hight speed, around 18mbps.
I got less than 1mb -.-

This post has been edited by Qavs: Jul 17 2012, 02:55 PM

Until today I haven't receive a call from Maxis. What to do...

i had an experience like you... now settle already.. may i know what motherboard you use ?

Call up the Maxis HOME hotline to enquire...

This post has been edited by ronnie: Jul 17 2012, 03:48 PM

BUG them.

Email, tweet, call cs & post at maxis forum. I did all that, everyday for 10 days, then they give me an installation date.

Complain to SKMM / MCMC is the final way to go.

Went to maxis center to change my VoIP number, selected the only triple digit number left in the list. 03-A888BCCC.
The maxis guy wanted to charge me RM25 for the change but I told him 1st change is free then he checked something on his screen and said "ok, free."

they are crazy for charging..
happens to me when i want to change my micro sim at kl sentral..
he said need to charged me rm25..
i said i had changed before for free due to sim faulty at klcc..they give it for free..
then he checked again, n said coz use less than 1yr that no..
but i asked him to look carefully at the date of my activation, n then finally ok, free to change n activate roaming as well for me..
what the H is that..

maxis pandai tipu duit...

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Added on July 17, 2012, 4:19 pmhow to settle?

This post has been edited by jeremy05: Jul 17 2012, 04:19 PM

hai all,

this thurday morning will be maxis will come to install at my home ..
hope everything will be fine .. still got streamyx standby for maybe around 1 week before going to tm to terminate ..

we have to be smart with maxis..
haha..