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 UniFi Registration for FREE

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TSjovenne
post Apr 1 2012, 03:18 AM, updated 2y ago

Getting Started
**
Junior Member
117 posts

Joined: Nov 2004


Are you looking for UniFi but LAZY to visit TM Point? hmm.gif

YEAH BABE!!

Now, you don't need to visit TM Point for registering UniFi, rclxms.gif
it is because TM has several authorized dealers who can help customers to
apply/upgrade UniFi.

Why register with us:
1. Time Saving - No need to queue up at TM point to wait for your turn
2. Cost saving - No need to drive all the way to TM point
3. Same promotion like TM - No hidden cost and registration charge needed. Just pay your bill when you receive it
4. Fast registration process - Application will be processed within the same day upon receiving FULL DOCUMENTS needed
5. Secure Sockets Layer (SSL Technology) - Our e-Registration Form uses Secure Sockets Layer (SSL) technology to provide you with the safest, most secure registration experience possible. SSL technology enables encryption (scrambling) of sensitive information, including NRIC/Passport Number and other details, during your registration process. The form is secured with SSL technology so your personal information stays safe and out of malicious hands.
[/i]

E-Registration Form : >>>>Click Here To Apply Online<<<<

Current Promotion:

Unifi Home 100Mbps PrimePromo (3 Months Waiver @ RM89)
Unifi Home 300Mbps Prime Promo (3 Months Waiver @ RM129)
Unifi Home 500Mbps Prime Promo (3 Months Waiver @ RM149)
Unifi Home 1Gbps Broadband (24M) (Discount RM40 For 24 Months @ RM249)
Unifi 2Gbps - Home Broadband @ RM319


Price displayed is exclusive of 6% SST.

T&C
ONLY FOR NEW APPLICATION

UNIFI PACKAGE[/size]
UniFi is having extremely good promotion as following:
1. Free installation up to RM200 for UNIFI (Fiber Cable 15m, Phone cable 15m, Casing 30m )
2. Free UniFi equipments. (WiFi Router, and Broadband Termination unit)



Residential

user posted image
Price displayed is exclusive of 6% SST.


[b]Good news for Streamyx User!!!

"We are pleased to inform that effective 22 June 2012, customers will be able to maintain their existing TM Phone service number/s when subscribing to the UniFi service with no additional fee.

All services must be registered under the same account owner and be installed at the same address.

Please note, if customers choose this arrangement, they will continue to receive separate bills for each service subscribed. The call rates or call plan on their existing TM Phone number will still be maintained.

(A money saving tip: to enjoy better call rates, encourage customers to use the UniFi phone service)" (TM Management 2012)


================================================================================================


FAST!! UniFi are ZERO ENTRY!!! thumbup.gif thumbup.gif
Do not hesitate to PM/Call/SMS/Whatsapp/Viber me for more details.
Jovenne 012-9295333 (Whatsapp/SMS/Call)


My successful Tradelist:

Lowyat Forumer
QUOTE(Error404 @ Apr 6 2012, 05:40 PM)
Got Unifi from TS... Perfect service! I got my unifi done today after 1 week from application date. Recommended agent for Unifi!
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QUOTE(emperor_kiva @ Jul 2 2012, 06:58 PM)
Here is my review of Joveen's quality of service

-SHE is very friendly and efficient. (Yes guys,do not call her as "bro" like I did )
-She tells me everything from A to Z in a very friendly manner and also replies to my emails during the weekends.
-Things are processed very fast and it took less than 3 days for me to upgrade my 1 mbps to 4 mbps. 


I give you,Jovenne, a perfect 5 STARS.  Will come to you again when my house has fibre optic hehehe.

QUOTE(AJAJ @ Jul 22 2012, 01:18 PM)
Here is my review of Jovenne's registration service:
(a) Fast, efficient and responsive.
(b) Willing to answer all the questions pertaining to the streamyx/Unifi service.
© Authorised TM Unifi/streamyx agent
(d) Good after registration service.

Initially, I was bit wary of registering for an upgrade online.
After clearing all doubts, I got myself registered and my Unifi is installed within a week.
Recommended agent for Unifi

Note:Before installation of Unifi, please read all the information on this service first before proceeding to installation. E.g. Like where you want to put your equipments, how you want the installation to be done and others.
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QUOTE(cielBleu @ Jul 30 2012, 08:16 PM)
already got my unifi installed...thanks jovenne....very good customer service
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QUOTE(Lonestrider @ Aug 5 2012, 12:44 PM)
Very good service from jovenne, very fast replies through PM and helpful too.

Recommended agent =D
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QUOTE(boon2000 @ Aug 10 2012, 11:49 PM)
- instant message reply and answer my question very patiently
- E-form process done in few min after i filled it up, even call for booking the earliest installation date
- Unifi done within 1 week

very recommended agent
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QUOTE(Vieon @ Sep 1 2012, 04:07 PM)
TM just deploy Unifi for my house this morning, it is great! Thanks jovenne!
BTW, i had cancelled the package for my existing fixed line. So start on next billing the rental fee will get waive for every month?

Enjoying the Unifi now! Woohoo!
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QUOTE(Fliztone @ Sep 3 2012, 07:26 PM)
This is the best agent that I've meet!!! He'll help you out even if it took him days to solve it!!! He solve my problem within 24 hours!!! From 1mbps to 4mbps!!! Well recommended for those who is lazy to go TMPoint!!!! Easy and fast!! World Class Agent he'll inform you with the latest news with your package!!! THANX Jovenne!!!!
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QUOTE(catacomb @ Sep 11 2012, 10:54 PM)
Jovenne really redefine the services provided by Malaysian. She is super helpful, responds to every stupid questions I threw at her even at odd hours like 2am (but please spare a thought for her also smile.gif ). She even advice me what needs to be done when my unit wasn't servicable by Unifi. I finally managed to get it resgister and activation will be this Sunday. Kudos to her  rclxms.gif  icon_rolleyes.gif
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QUOTE(djlah @ Sep 26 2012, 06:40 PM)
instant response, many thanks to jovenne !!! 
I got my streamyx installed very quickly today
*
QUOTE(amadeo @ Oct 23 2012, 11:18 AM)
Fuh.. wanna complaint lah for Jovenne service..
Your service is too fast too furious lah .. sent form on Sunday for Homeline + 4mbps streamyx combo and all job done by today!!! .. Actually the TM contractor wanna settle everything yesterday but they can't do their job as it's raining heavily here the whole day yesterday.. 
Anyway, the best reseller i've dealt with .. super highly recommended.. Fast responce to all my queries and pm.. 5 star service
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QUOTE(shivanggy @ Nov 1 2012, 04:53 PM)
Jovenne was super fast in getting things up. Spoke over the phone on my request and got the form emailed to me on the same day.
I had even receive a follow-up SMS and calls from her on the application form if it has been filled up.
Hats off to you Jovenne. I would strongly recommend to anyone out there to look for Jovenne should you want to subscribe to UniFi.
Guaranteed no regrets but a smooth and super efficient commitment by her.
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QUOTE(cibuksai @ Jan 25 2013, 05:31 PM)
Ok got it.
Thank you so much.
Very efficient reseller ! 
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QUOTE(AutumnRain @ Feb 3 2013, 02:24 AM)
Contacted Jovenne and submitted form on Wednesday night, (11++), dozens of questions asked and replied in detail instantaneously, received call in the afternoon next day from a technician, got streamyx updated on Friday (the technicians were late for an hour though, but their efficiency was not bad) and dealed, everything fine.

What more can I ask for? Both thumbs up for you Jovenne, this is the fastest and most sincere service I have ever seen in Malaysia.
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QUOTE(SynD @ Mar 21 2013, 09:15 AM)
done with my application. A VERY BIG THANKS TO JOVENNE FOR SUCH WONDERFUL SERVICE. BEST AGENT I EVER DEALT WITH!!! She is very kind, patience and super friendly!! A BIG&PERFECT 5 STAR FOR YOU BABE!
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QUOTE(ahmaronline @ Mar 28 2013, 03:26 PM)
my streamyx has been upgrade!

thanks a lot jovenne for your help getting through all the process.
*
QUOTE(titan4444 @ Apr 3 2013, 05:10 PM)
Putting in my feedback.

With the help from Jovenne, I finally got it upgraded successfully. Even going through TM I can't get it upgraded. Jovenne respond to all my queries. I hope all our Malaysia companies can provide such high level satisfaction customer service.
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QUOTE(adrenc94 @ Jun 4 2013, 08:46 PM)
Since Joveen said I am her first customer from Labuan, let me say this: 
This lady/girl/supergirl really does take care of her customers! Even for FOC streamyx upgrade. And she contacted me after sales when the technician reported a problem. But I guess I got the 8mb line anyways
So thank you Joveen.
*
QUOTE(ksilver @ Aug 1 2013, 05:53 PM)
I just got my Unifi installed today and it only take 2 processing day after submitting my document. Jovenne will call for confirmation in around 10min after get your submission. At first i just thought it is troublesome to upgrade my Streamyx to Unifi and i totally wrong.

Thx a lot to Jovenne of her efficiency in processing my application. Recommended agent.
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QUOTE(yujin86 @ Aug 13 2013, 11:02 AM)
Superb service by Jovenne.
Applied on wednesday before raya holiday and the unifi contractor came on next monday.
Get it done within 6days including public holiday and weekend.
*
QUOTE(darrez @ Aug 21 2013, 04:18 PM)
Sorry for the late feedback.

With the help from Jovenne, finally got streamyx installed in my house and now waiting for UNIFI port to be available  thumbup.gif
Thx for ur respond to all my queries even-though i reply it quite late  sweat.gif 
thank you so much..

cheeers 
*
QUOTE(WiLeKiyO @ Aug 24 2013, 07:00 PM)
Honestly, just a few PMs within 10mins, my UniFi is ready to be installed next week.

100% efficiency agent. Thumbs up for jovenne !
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QUOTE(abangde @ Aug 29 2013, 05:31 PM)
very good agent, within a few minute, my unifi will be install in 2 days.
thank you for the fast service, i am really lazy to go tm point and fill those boring forms.
recommended agent for those who want to install unifi.
*
QUOTE(yumchala @ Sep 6 2013, 04:09 PM)
Received superb survive by Jovenne. Submit the request on Monday, got upgraded the speed on Wednesday. Highly recommended!
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QUOTE(naminakata87 @ Sep 6 2013, 09:10 PM)
very gooding service from ts,
monday night apply then today, voila now so unifi at my house, fast service.Thanks Jovenne
*
QUOTE(swatz @ Sep 27 2013, 10:13 PM)
Highly recommended for Class A Service. Apply and settle unifi application within just one day!
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QUOTE(victorkdk @ Oct 4 2013, 09:39 AM)
Superb service by Jovenne.. applied yesterday noon, this morning TM technician ady called to set appointment for installation. Highly recommended!
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QUOTE(SerraQuaL @ Oct 11 2013, 06:29 PM)
Thanks Jovenne for the excellent support, and prompt responses!!! people! I highly recommend her service, even in Penang (even when TM Point staff said no 4.0mbps for my area, lousy service). I will definitely recommend your services to my friends and family
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QUOTE(winloh18 @ Oct 19 2013, 12:41 AM)
For someone like me who is VERY particular about service, this girl sets the bar real high for service excellence. Highly recommended.

Yeah, I set up an account just for this. If that isn't convincing enough, I don't know what is
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QUOTE(ramboo @ Oct 20 2013, 08:10 PM)
hi,

Hi sis, saiful from pahang, wanna give fedback , 5 star service, friendly and very good job done as promise tq
*
QUOTE(XerosXIII @ Oct 22 2013, 08:29 PM)
If anyone out there want to have a painless time on upgrading their TM products, Jovenne is the one you want to call!

Never before in Malaysia I have experience such diligences and efficiency from a service agent. Every question never go unanswered, fast reply (on whatsapp), and had to tell her to drive safe after she said she driving home asap to confirm my email lol

6 out of 5 Stars   : ) 

Summary on the installation

About 17 Sept I first contacted for Streamyx -> Unifi upgrade, the process pretty straight forward: ask a lot of noobies question, filling up a form online, get an email and forward it back to the Jovenne personally for confirmation.

As my area port are insufficient, I have to wait about a few weeks for TM company to sent an email with appointment of the installation team. In the mean time, I was constantly get posted on the status of port availability ;P

Installation took about 2 hours in a light rain, distributor point are directed at my pc room's window, so no hassle in that :B

Streamyx discontinued and currently enjoy highspeed internet without choking myself on the youtube streaming (lol)

*
QUOTE(delp10 @ Oct 31 2013, 02:32 PM)
Gotta admired the lady ! Prompt service ! E form submitted last nite within half an hour she set up an installation date according  to my preferred date. 
It beat the online signup hands down. Crap service fr TM Online !
Every question is  promptly answered !
Gd service & my sincere thanks to Miss Jovenne
*
QUOTE(antderu @ Nov 3 2013, 05:43 PM)
Hello!

UNIFI registration and installation time has never been easier before!
From the help of Jovenne, from registration to installation (preferred date) is just less than a WEEK!

One word to describe Jovenne's service -- impressive!

Andrew
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QUOTE(266K @ Nov 12 2013, 05:32 PM)
submitted upgrade request yesterday, today sudah dapat.    * Thumb *

thanks.  rclxms.gif
*
QUOTE(AgnesB @ Nov 12 2013, 05:48 PM)
high recommended,very efficient and patient service provider
even deal with low net worth client(384kbps RM60 package user)
my form submitted on monday,on the day itself i received call from tm for installation arrangement,and on second day the installation is done within 30 minute, and at lower bound of charge RM30.
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QUOTE(dang! @ Nov 12 2013, 08:01 PM)
hi jovenne, just wanted to let you know that my streamyx has been upgraded. and it hasn't even been 24 hours since i submitted my form. thank you for the superb service. would definitely recommend you to my friends and family : )
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QUOTE(Qwicksilver @ Nov 18 2013, 11:23 PM)
Jovenne provides excellent service and is extremely efficient.
She sets the bar really high for customer service.

(Jovenne, thank you!  : D )
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QUOTE(xin @ Apr 4 2014, 08:43 PM)
Got my Streamyx installed. Fast and efficient service by Jovenne, recommended.
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QUOTE(ihatemynahs @ Apr 19 2014, 03:48 PM)
Applied for Streamyx through Jovenne.

Super fast and efficient service by her. 

Time from submission of application form to Streamyx in my house is 24 hours. 

100% recommended! 
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QUOTE(cairokl @ Apr 26 2014, 05:10 PM)
hi Jovenne,my phone is 9709,  the unifi is installed as expected, thanks for your great services. Highly recommended unifi agent. And sorry for the late post : )
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QUOTE(I_buntu @ May 6 2014, 02:42 PM)
hey there. Just want to say thanks for the great service.
Streamyx already installed today. .: )
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QUOTE(Ton-chan @ Jun 23 2014, 03:02 PM)
I upgraded from streamyx to Unifi last week. TS has been prompt in her replies and offers clear explanation on service. Definitely recommended.
On another note about Installation of fiber optics, I got charged RM130 for some hole-drilling and cabling. No direct pathway for the cables to go through apparently...sigh
*
QUOTE(wen9x88 @ Sep 18 2014, 01:38 PM)
My streamyx had been upgrade just in a day.
Really really fast.
Compare last time i need wait 7 working days and delay here and there.end up more than 14 days i need to wait.

Recommend agent,thumbs up for fast services.
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QUOTE(cenkudu @ Dec 2 2014, 03:08 PM)
Thank you. fast service make my moving became easier. quick reply and almost every request were entertained. highly recommended!
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QUOTE(aems @ Sep 12 2015, 11:50 AM)
Hi jovenne, the TM contractors came to install Unifi today as scheduled. Now enjoying my VIP5. Pleasure dealing with you
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QUOTE(kaidorick @ Oct 20 2015, 09:44 AM)
Extremely satisfied with the services provided by Jovenne, will explain everything in details to ensure I have a good understanding on Unifi installation.
Highly recommended for anyone looking to sign up for Unifi.
Richard
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Non-Forumer
1. Kaino - VIP 5
2. andyloo - upgrade to vip5.
3. sookching - fixed line+ bb deal 4mbps
4. behwong -upgrade to vip5
5. KuaCH - student package 4mbps
6. Joshua Yau - fixed line + bb deal 1mbps
7. OngCL - upgrade to bb deal 4mbps
QUOTE
Good services provided to me!  4mbps in da house!

8. YapCH - VIP 5
9. XWY Sdn. Bhd. - 2 X OIAB Plus 1mbps
10.WongLK - upgrade to vip5
11. WangK - Fixed Line X1 , VIP 20 X 1
12. Lerun Industries Sdn. Bhd. - BIZ 10 Fixed IP.
13. H&T Software Development - OIAB 1mbps
14. YungTF - upgrade to vip5
15. KuayPH - upgrade to vip5
16. ChanCS - upgrade to vip5
17. raylee - upgrade to vip5
18. GohKW - VIP 5
19. superpig - upgrade to vip5
20. Miya - upgrade to vip5
21. KimXC - upgrade to vip5


Regards,
Jovenne 012-9295333 (Whatsapp/Viber/SMS/Call)

E-Registration Form : >>>>Click Here To Apply Online<<<<

This post has been edited by jovenne: Oct 13 2024, 03:48 PM
FyQaKamarolZaman
post Apr 4 2012, 02:54 AM

New Member
*
Junior Member
26 posts

Joined: Aug 2010
From: Kuala Lumpur


Hi. Unifi got or not at kg baru kl? Pm me
TSjovenne
post Apr 4 2012, 01:15 PM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(FyQaKamarolZaman @ Apr 4 2012, 02:54 AM)
Hi. Unifi got or not at kg baru kl? Pm me
*
PM replied tongue.gif
kripkorn
post Apr 4 2012, 01:16 PM

On my way
****
Senior Member
512 posts

Joined: Nov 2006



kelantan when got?
TSjovenne
post Apr 4 2012, 01:47 PM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(kripkorn @ Apr 4 2012, 01:16 PM)
kelantan when got?
*
rclxms.gif rclxms.gif rclxms.gif are you a kelantanese? drool.gif
If got also will available in kota bharu first.
last time i asked one of the tm point's staffs, he said hav 2 wait min. 4 years sweat.gif sweat.gif sweat.gif
eugene88
post Apr 5 2012, 08:01 PM

Look at all my stars!!
*******
Senior Member
2,176 posts

Joined: Sep 2010


Pontian,Johor got?
TSjovenne
post Apr 6 2012, 01:50 AM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(eugene88 @ Apr 5 2012, 08:01 PM)
Pontian,Johor got?
*
Hi Eugene,

May I know what are you looking for?
UniFi or Streamyx?
Could you please PM me your full address for checking the unifi coverage?
Error404
post Apr 6 2012, 05:40 PM

Getting Started
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Junior Member
236 posts

Joined: Mar 2009
From: Heilongjiang Province, China
Got Unifi from TS... Perfect service! I got my unifi done today after 1 week from application date. Recommended agent for Unifi!
TSjovenne
post Apr 6 2012, 05:42 PM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(Error404 @ Apr 6 2012, 05:40 PM)
Got Unifi from TS... Perfect service! I got my unifi done today after 1 week from application date. Recommended agent for Unifi!
*
thank you bro tongue.gif tongue.gif tongue.gif
Enjoy your UniFi thumbup.gif thumbup.gif
teohwk
post Apr 9 2012, 02:39 PM

Getting Started
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Junior Member
189 posts

Joined: Oct 2005
From: Cybertron


Want to get Unifi but confused on the offers going around. Can elaborate what is the latest offer and rebates?

Activation fee, stamp duty, cabling/contractor fee, installation fee, deposit, equipment, free one month if register online etc etc. Hidden fees?

Thx.
TSjovenne
post Apr 9 2012, 04:24 PM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(teohwk @ Apr 9 2012, 02:39 PM)
Want to get Unifi but confused on the offers going around. Can elaborate what is the latest offer and rebates?

Activation fee, stamp duty, cabling/contractor fee, installation fee, deposit, equipment, free one month if register online etc etc. Hidden fees?

Thx.
*
Hi Teohwk,

UniFi is free installation up to RM200 (first 15meters only), if you are staying high rise building, won't exceed 15m smile.gif
They will give you wifi modem, cordless phone and HyppTV setbox for free.
Stamp duty fee will be RM 10.
There's no hidden fee.
Activation fee waived as well.

Check your PM for more info.

tq.


Dexter
post Apr 10 2012, 07:08 PM

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Senior Member
1,102 posts

Joined: Jan 2003



Got this flyer talking about this promotion at my home. Curious about this whether I need to pay anything for this upgrade (except the 4th month new subscription fees onward). I saw it so many fees get waived and free many stuffs.

Can you PM me the details? Thanks.
MiniMario
post Apr 10 2012, 08:38 PM

Getting Started
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Junior Member
75 posts

Joined: Jul 2006
From: Penang


Hi!

Im currently using streamyx 1MBps cool uni Pack, wanna upgrade to UniFi VIP5.
I would like to ask will i get a new contract? For example, I cannot terminate UniFi within 1 year or 2 years?

Thanks!!!
TSjovenne
post Apr 10 2012, 08:43 PM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(MiniMario @ Apr 10 2012, 08:38 PM)
Hi!

Im currently using streamyx 1MBps cool uni Pack, wanna upgrade to UniFi VIP5.
I would like to ask will i get a new contract? For example, I cannot terminate UniFi within 1 year or 2 years?

Thanks!!!
*
There's two years contract for UniFi smile.gif
MiniMario
post Apr 10 2012, 08:46 PM

Getting Started
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Joined: Jul 2006
From: Penang


QUOTE(jovenne @ Apr 10 2012, 08:43 PM)
There's two years contract for UniFi smile.gif
*
i see.
What if i terminate within the 2 years? What is the penalty?

Thanks alot smile.gif
TSjovenne
post Apr 10 2012, 08:47 PM

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Joined: Nov 2004


QUOTE(MiniMario @ Apr 10 2012, 08:46 PM)
i see.
What if i terminate within the 2 years? What is the penalty?

Thanks alot  smile.gif
*
RM500 penalty will be imposed.

Welcome smile.gif
MiniMario
post Apr 10 2012, 09:01 PM

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Joined: Jul 2006
From: Penang


QUOTE(jovenne @ Apr 10 2012, 08:47 PM)
RM500 penalty will be imposed.

Welcome smile.gif
*
Super fast response!!
Thanks alot! I will consider it.
Have a nice day! biggrin.gif

TSjovenne
post Apr 10 2012, 09:03 PM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(MiniMario @ Apr 10 2012, 09:01 PM)
Super fast response!!
Thanks alot! I will consider it. 
Have a nice day!  biggrin.gif
*
Cheers. Same to you.
and Thanks for your support smile.gif
Hope to see you soon ^^


Added on April 11, 2012, 5:32 pmEDITTED

This post has been edited by jovenne: May 19 2013, 10:38 PM
eric84cool
post Apr 19 2012, 06:29 PM

I'm BACK!!!
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Joined: Jan 2003
From: Sing-a-poor / Kayell / Jay-Bee



Hi, currently I'm using streamyx....can I keep the existing num for Unifi? if there is chargeable, install a new line got charges?
TSjovenne
post Apr 19 2012, 08:14 PM

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Joined: Nov 2004


QUOTE(eric84cool @ Apr 19 2012, 06:29 PM)
Hi, currently I'm using streamyx....can I keep the existing num for Unifi? if there is chargeable, install a new line got charges?
*
yes u can keep existing no by paying Rm26/month. free installation and activation now. ZERO entry. same goes to upgrade! unifi is having superspeedme promo now. start paying new package on 4th month onward.
eric84cool
post Apr 19 2012, 10:23 PM

I'm BACK!!!
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From: Sing-a-poor / Kayell / Jay-Bee



QUOTE(jovenne @ Apr 19 2012, 08:14 PM)
yes u can keep existing no by paying Rm26/month. free installation and activation now. ZERO entry. same goes to upgrade! unifi is having superspeedme promo now. start paying new package on 4th month onward.
*
Since there is a cost of paying RM26/mth. If I would like to install new telephone line just for unifi purpose, any cost for it?
TSjovenne
post Apr 19 2012, 10:41 PM

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QUOTE(eric84cool @ Apr 19 2012, 10:23 PM)
Since there is a cost of paying RM26/mth. If I would like to install new telephone line just for unifi purpose, any cost for it?
*
But if you upgrade to unifi and dont mind accepting new number, there's no charges. One month is still RM149.

Why you want to install new line and keep existing 1? no matter how there's still rental of RM26/month. and they need to pull phone line again, mayb there's charges around RM100. besides, high rise building (apartment condo) not allow to have two lines in one house.

This post has been edited by jovenne: Apr 19 2012, 10:42 PM
Kelifu
post Apr 22 2012, 12:39 PM

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444 posts

Joined: Jan 2011



Hi,
i from Jinjang Utara KL
looking for internet ( usage average 4hrs per week youtube/pps )
can u intro any for me? LOL actually my uncle start learning pc, so he need a internet line.
TSjovenne
post Apr 22 2012, 01:12 PM

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Joined: Nov 2004


QUOTE(Kelifu @ Apr 22 2012, 12:39 PM)
Hi,
i from Jinjang Utara KL
looking for internet ( usage average 4hrs per week youtube/pps )
can u intro any for me? LOL actually my uncle start learning pc, so he need a internet line.
*
go for bb deal 1mbps RM110 per month. including fixed line rental, wifi modem, cordless phone, free call to allfixed line and streamyx id.


Added on April 22, 2012, 1:22 pm
QUOTE(Kelifu @ Apr 22 2012, 12:39 PM)
Hi,
i from Jinjang Utara KL
looking for internet ( usage average 4hrs per week youtube/pps )
can u intro any for me? LOL actually my uncle start learning pc, so he need a internet line.
*
if two pc and above then better go for bb deal 4mbps or unifi vip 5.

This post has been edited by jovenne: Apr 22 2012, 01:22 PM
em0ti0n
post Apr 25 2012, 03:07 AM

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Hi, im currently stay at Pangsamurni Titiwangsa Keramat Jaya 2. Last time my friend ask for 4MB Streamyx but the technician said cannot install coz no port.. so i want to check for availability for Streamyx 4MB. If avail, i want that package as Unifi not yet avail here..
TSjovenne
post Apr 25 2012, 01:14 PM

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QUOTE(em0ti0n @ Apr 25 2012, 03:07 AM)
Hi, im currently stay at Pangsamurni Titiwangsa Keramat Jaya 2. Last time my friend ask for 4MB Streamyx but the technician said cannot install coz no port.. so i want to check for availability for Streamyx 4MB. If avail, i want that package as Unifi not yet avail here..
*
we need to submit your application will only know whether its still available. If it is not available, TM will reject your application.
em0ti0n
post Apr 26 2012, 05:13 AM

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QUOTE(jovenne @ Apr 25 2012, 01:14 PM)
we need to submit your application will only know whether its still available. If it is not available, TM will reject your application.
*
-deleted-

This post has been edited by em0ti0n: Apr 26 2012, 05:16 AM
Shizuru
post Apr 28 2012, 01:15 PM

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you got PM smile.gif
chienx
post Apr 28 2012, 02:12 PM

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How fast for the VIP 5 package?
TSjovenne
post Apr 28 2012, 02:26 PM

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QUOTE(chienx @ Apr 28 2012, 02:12 PM)
How fast for the VIP 5 package?
*
it is 5Mbps smile.gif


Added on April 28, 2012, 2:27 pm
QUOTE(Shizuru @ Apr 28 2012, 01:15 PM)
you got PM smile.gif
*
PM replied! smile.gif

This post has been edited by jovenne: Apr 28 2012, 02:27 PM
em0ti0n
post Apr 29 2012, 09:35 PM

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i submit the e-form. pls take note. tq
TSjovenne
post Apr 29 2012, 10:09 PM

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QUOTE(em0ti0n @ Apr 29 2012, 09:35 PM)
i submit the e-form. pls take note. tq
*
Submission DONE! tongue.gif tongue.gif tongue.gif
em0ti0n
post Apr 29 2012, 10:10 PM

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QUOTE(jovenne @ Apr 29 2012, 10:09 PM)
Submission DONE!  tongue.gif  tongue.gif  tongue.gif
*
TQ. smile.gif Hope to hear a good news soon
TSjovenne
post Apr 29 2012, 10:51 PM

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QUOTE(em0ti0n @ Apr 29 2012, 10:10 PM)
TQ.  smile.gif  Hope to hear a good news soon
*
brows.gif brows.gif tomorrow will know the result whistling.gif whistling.gif whistling.gif whistling.gif
seanlss
post May 2 2012, 05:17 PM

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Hi there, I would like to know the initial cost for the BB Deal 1 Mbps.
First month need to pay how much? and how many day need to wait from apply to install?
Thanks smile.gif
TSjovenne
post May 2 2012, 05:46 PM

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QUOTE(seanlss @ May 2 2012, 05:17 PM)
Hi there, I would like to know the initial cost for the BB Deal 1 Mbps.
First month need to pay how much? and how many day need to wait from apply to install?
Thanks  smile.gif
*
Hi, do you have fixed line or you would like to subscribe streamyx only?

If you don't have fixed line, the 1st month bill will be:

RM 75 deposit + RM10 stamp duty + RM 110 1st month + RM 110 in advance

and

RM 30 - RM 50 for wiring (payable to technician on the day of installation) smile.gif

If you already have a fixed line, the bill will be:

RM 10 stamp duty + RM 110 1st month + RM 110 in advance

smile.gif smile.gif smile.gif smile.gif smile.gif smile.gif smile.gif

3-5 days can get everything done! smile.gif

This post has been edited by jovenne: May 2 2012, 06:40 PM
Saya_Dhuang
post May 3 2012, 12:18 PM

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Hi there Jovenne

I just wanna ask something here, my friend already installed VIP5 package to his house back in JUly 2011. The thing is, I believe he has lodged more than 6-7 break-down reports of his equipments...

I know you're here to sell but since I'm interested too, I just wanna know one thing, if so thing happened to my friend there also were to happen to me in the future, can I ask for any rebate at all? hmm.gif Damn RM150 is not that cheap just to have your system breakdown every month end or your home gateway not be able to connect to the net once u switched off the power.
TSjovenne
post May 3 2012, 12:22 PM

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QUOTE(Saya_Dhuang @ May 3 2012, 12:18 PM)
Hi there Jovenne

I just wanna ask something here, my friend already installed VIP5 package to his house back in JUly 2011. The thing is, I believe he has lodged more than 6-7 break-down reports of his equipments...

I know you're here to sell but since I'm interested too, I just wanna know one thing, if so thing happened to my friend there also were to happen to me in the future, can I ask for any rebate at all?  hmm.gif  Damn RM150 is not that cheap just to have your system breakdown every month end or your home gateway not be able to connect to the net once u switched off the power.
*
you got pm smile.gif
Saya_Dhuang
post May 3 2012, 12:27 PM

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QUOTE(jovenne @ May 3 2012, 12:22 PM)
you got pm smile.gif
*
PM replied smile.gif
Shizuru
post May 3 2012, 04:22 PM

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Finally got time to go to TM and sort things out. Got my cordless phone already thumbup.gif
Thanks for the advice notworthy.gif

This post has been edited by Shizuru: May 3 2012, 04:22 PM
TSjovenne
post May 3 2012, 09:10 PM

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QUOTE(Shizuru @ May 3 2012, 04:22 PM)
Finally got time to go to TM and sort things out. Got my cordless phone already thumbup.gif
Thanks for the advice notworthy.gif
*
welcome tongue.gif tongue.gif
good good. so is bb deal 140 rite? hmm.gif
Shizuru
post May 3 2012, 09:20 PM

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QUOTE(jovenne @ May 3 2012, 09:10 PM)
welcome  tongue.gif  tongue.gif
good good. so is bb deal 140 rite?  hmm.gif
*
Yupe, they say start next month I will be charge acording to the BB deal RM140 package smile.gif
seanlss
post May 7 2012, 02:24 PM

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QUOTE(jovenne @ May 2 2012, 04:46 PM)
Hi, do you have fixed line or you would like to subscribe streamyx only?

If you don't have fixed line, the 1st month bill will be:

RM 75 deposit + RM10 stamp duty +  RM 110 1st month + RM 110 in advance

and

RM 30 - RM 50 for wiring (payable to technician on the day of installation) smile.gif

If you already have a fixed line, the bill will be:

RM 10 stamp duty + RM 110 1st month + RM 110 in advance

smile.gif  smile.gif  smile.gif  smile.gif  smile.gif  smile.gif  smile.gif

3-5 days can get everything done! smile.gif
*
The RM110 in advance is paid for the next month?
So the second bill I not need to paid the RM110? blink.gif
TSjovenne
post May 7 2012, 02:46 PM

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QUOTE(seanlss @ May 7 2012, 02:24 PM)
The RM110 in advance is paid for the next month?
So the second bill I not need to paid the RM110?  blink.gif
*
tongue.gif yup. the advance is paid for the second month.
The second bil will be charged 110, but for next next month smile.gif
em0ti0n
post May 9 2012, 12:02 AM

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Just got my 4Mbps Streamyx installed today. But for the lulz, i see my account information, there stated my DOB is 3 May 2012. laugh.gif
TSjovenne
post May 9 2012, 12:18 AM

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QUOTE(em0ti0n @ May 9 2012, 12:02 AM)
Just got my 4Mbps Streamyx installed today. But for the lulz, i see my account information, there stated my DOB is 3 May 2012. laugh.gif
*
actually the account information is not important bro smile.gif
as long as your IC number and address correct.
em0ti0n
post May 9 2012, 12:19 AM

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QUOTE(jovenne @ May 9 2012, 12:18 AM)
actually the account information is not important bro smile.gif
as long as your IC number and address correct.
*
yep. that is the important things... Thanks anyway for helping me getting streamyx. thumbup.gif
TSjovenne
post May 9 2012, 12:07 PM

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QUOTE(em0ti0n @ May 9 2012, 12:19 AM)
yep. that is the important things... Thanks anyway for helping me getting streamyx.  thumbup.gif
*
welcome bro smile.gif
enjoy your 4mbps rclxm9.gif rclxm9.gif
seongboi
post May 13 2012, 12:54 PM

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Hi,

Is there any promotion for streamyx upgrade to unifi ?
location at Taman Sea.
TSjovenne
post May 13 2012, 01:16 PM

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QUOTE(seongboi @ May 13 2012, 12:54 PM)
Hi,

Is there any promotion for streamyx upgrade to unifi ?
location at Taman Sea.
*
there's superspeedme promo for upgrade user bro.
which is start paying new package on 4th month onwards. *clap*
Invince_Z
post May 14 2012, 10:33 PM

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heya ts, i have question. say, atm I'm subscribing to streamyx 512K and upgrade to streamyx 4mbps. I'm entitled for 3 months monthly fees based on previous package is it?

Then, months after (less than a year), Unifi arrive to my area. Can I change to unifi? Any issues?
TSjovenne
post May 14 2012, 10:38 PM

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QUOTE(Invince_Z @ May 14 2012, 10:33 PM)
heya ts, i have question. say, atm I'm subscribing to streamyx 512K and upgrade to streamyx 4mbps. I'm entitled for 3 months monthly fees based on previous package is it?

Then, months after (less than a year), Unifi arrive to my area. Can I change to unifi? Any issues?
*
there's no issue on upgrading from streamyx to unifi tongue.gif tongue.gif
and yes, you are entitled to enjoy the superspeedme promo rclxm9.gif rclxm9.gif
Invince_Z
post May 14 2012, 11:34 PM

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QUOTE(jovenne @ May 14 2012, 10:38 PM)
there's no issue on upgrading from streamyx to unifi  tongue.gif  tongue.gif
and yes, you are entitled to enjoy the superspeedme promo  rclxm9.gif  rclxm9.gif
*
what i mean is the charges since i just upgrade to streamyx 4mbps couple months ago, then suddenly upgrade to unifi.
em0ti0n
post May 14 2012, 11:43 PM

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QUOTE(Invince_Z @ May 14 2012, 11:34 PM)
what i mean is the charges since i just upgrade to streamyx 4mbps couple months ago, then suddenly upgrade to unifi.
*
when u upgrade to 4Mbps, do you get superspeedme promo?
TSjovenne
post May 15 2012, 02:44 AM

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QUOTE(Invince_Z @ May 14 2012, 11:34 PM)
what i mean is the charges since i just upgrade to streamyx 4mbps couple months ago, then suddenly upgrade to unifi.
*
they won't upgrade to unifi automatically smile.gif
you must apply for upgrading only they will go to install UniFi for you.
Invince_Z
post May 16 2012, 12:07 AM

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QUOTE(jovenne @ May 15 2012, 02:44 AM)
they won't upgrade to unifi automatically smile.gif
you must apply for upgrading only they will go to install UniFi for you.
*
not that...i'm askingn whether I need to pay for any months due as in contract?
TSjovenne
post May 16 2012, 02:54 PM

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QUOTE(Invince_Z @ May 16 2012, 12:07 AM)
not that...i'm askingn whether I need to pay for any months due as in contract?
*
O...sorry for the misunderstanding smile.gif

No, you don't need to pay for the breach of the contact.
You can upgrade to UniFi at no extra cost.
For eg, there's 6 months left for streamyx contract.
You can upgrade to unifi without paying the 6 months fees smile.gif
em0ti0n
post May 16 2012, 04:43 PM

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My streamyx just got 2Mbps. After checking the port, the technician only configure it to 2Mbps not 4Mbps.. have been asking the tech to fix it since day 3, but problem not yet solved..
TSjovenne
post May 16 2012, 05:36 PM

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QUOTE(em0ti0n @ May 16 2012, 04:43 PM)
My streamyx just got 2Mbps. After checking the port, the technician only configure it to 2Mbps not 4Mbps.. have been asking the tech to fix it since day 3, but problem not yet solved..
*
sorry to hear about that. cry.gif
Have you called Asraf (the technician who installed for you)?
You are yet currently under his care for 14 days.
May I know what is the number of DOWNLOAD in the modem status?
em0ti0n
post May 16 2012, 10:19 PM

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QUOTE(jovenne @ May 16 2012, 05:36 PM)
sorry to hear about that.  cry.gif
Have you called Asraf (the technician who installed for you)?
You are yet currently under his care for 14 days.
May I know what is the number of DOWNLOAD in the modem status?
*
i gt no time to call him, just sms him, sometimes he do reply, n sometimes dont...
at modem stated 2048 (downstream). i checked with BMS system, the port was configured up to 2Mbps only.
TSjovenne
post May 17 2012, 05:08 PM

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QUOTE(em0ti0n @ May 16 2012, 10:19 PM)
i gt no time to call him, just sms him, sometimes he do reply, n sometimes dont...
at modem stated 2048 (downstream). i checked with BMS system, the port was configured up to 2Mbps only.
*
I tried to call him twice. today and yesterday.
he never answer my phone vmad.gif vmad.gif mad.gif mad.gif mad.gif
did he configure the port for you today?
em0ti0n
post May 17 2012, 05:40 PM

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QUOTE(jovenne @ May 17 2012, 05:08 PM)
I tried to call him twice. today and yesterday.
he never answer my phone  vmad.gif  vmad.gif  mad.gif  mad.gif  mad.gif
did he configure the port for you today?
*
nope still no progress
CODE
Line Rate - Upstream (Kbps): 512
Line Rate - Downstream (Kbps): 2048

Looks like i need to make a report about this installer..
TSjovenne
post May 17 2012, 07:53 PM

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QUOTE(em0ti0n @ May 17 2012, 05:40 PM)
nope still no progress
CODE
Line Rate - Upstream (Kbps): 512
Line Rate - Downstream (Kbps): 2048

Looks like i need to make a report about this installer..
*
call 100 and make complaint on him mad.gif
I had made a feedback on your case as well.
em0ti0n
post May 17 2012, 08:58 PM

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QUOTE(jovenne @ May 17 2012, 07:53 PM)
call 100 and make complaint on him  mad.gif
I had made a feedback on your case as well.
*
tq


Added on May 17, 2012, 10:16 pmUpdate: I just called 100, and the CSR still ask me to refer to the installer. And if the installer did not give any respond about this, i can request for another installer. Its true that the installer just configured my port to 2Mbps only. I already verify this matter with the CSR & system. Have to wait for tomorrow to call the installer again. If not, will call 100 (product) and request to change to another installer.

This post has been edited by em0ti0n: May 17 2012, 10:16 PM
TSjovenne
post May 19 2012, 08:10 PM

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QUOTE(em0ti0n @ May 17 2012, 08:58 PM)
tq


Added on May 17, 2012, 10:16 pmUpdate: I just called 100, and the CSR still ask me to refer to the installer. And if the installer did not give any respond about this, i can request for another installer. Its true that the installer just configured my port to 2Mbps only. I already verify this matter with the CSR & system. Have to wait for tomorrow to call the installer again. If not, will call 100 (product) and request to change to another installer.
*
The installer configured for you already?
lazy installer mad.gif mad.gif
em0ti0n
post May 19 2012, 10:42 PM

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QUOTE(jovenne @ May 19 2012, 08:10 PM)
The installer configured for you already? 
lazy installer  mad.gif  mad.gif
*
nope.. nothing have been done.. this monday i will call him again.. if he still not pick up calls, then i will report and request for another installer


Added on May 22, 2012, 11:50 amUpdate: Today call the installer and he say he will transfer my port to another one. Lets see how long this will be done... (my warranty with the installer is about to end)

This post has been edited by em0ti0n: May 22 2012, 11:50 AM
TSjovenne
post May 24 2012, 02:52 PM

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QUOTE(em0ti0n @ May 19 2012, 10:42 PM)
nope.. nothing have been done.. this monday i will call him again.. if he still not pick up calls, then i will report and request for another installer


Added on May 22, 2012, 11:50 amUpdate: Today call the installer and he say he will transfer my port to another one. Lets see how long this will be done... (my warranty with the installer is about to end)
*
everything goes well? tongue.gif
em0ti0n
post May 24 2012, 11:55 PM

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QUOTE(jovenne @ May 24 2012, 02:52 PM)
everything goes well?  tongue.gif
*
Nope... Warranty with installer have ended.. Tomorrow i will call 100.
TSjovenne
post May 24 2012, 11:58 PM

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QUOTE(em0ti0n @ May 24 2012, 11:55 PM)
Nope... Warranty with installer have ended.. Tomorrow i will call 100.
*
sweat.gif sweat.gif sweat.gif
what happened to him?
okay. update me with latest info. thank you.
em0ti0n
post May 25 2012, 12:06 AM

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QUOTE(jovenne @ May 24 2012, 11:58 PM)
sweat.gif sweat.gif  sweat.gif
what happened to him?
okay. update me with latest info. thank you.
*
he janji kosong only. always tell me that he will do it. but nothing have change.
I will call 100 and discuss for the best solution. Hope to get my 4Mbps back. And for the installer and his company will be blacklist by TM, i will make sure that. vmad.gif
uDean
post May 26 2012, 10:05 AM

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hye there.. i stay at desa alam, seksyen U12 Shah Alam..can u confirm my location got unifi coverage or not? coz my housemate already apply to 4 different agent, but until now no feedback.. about 2 month already.. want to upgrade from streamyx 1mb to unifi vip5.. pm me.. tQ =)
TSjovenne
post May 26 2012, 01:04 PM

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QUOTE(uDean @ May 26 2012, 10:05 AM)
hye there.. i stay at desa alam, seksyen U12 Shah Alam..can u confirm my location got unifi coverage or not? coz my housemate already apply to 4 different agent, but until now no feedback.. about 2 month already.. want to upgrade from streamyx 1mb to unifi vip5.. pm me.. tQ =)
*
your area (jalan pegaga u12) is still not yet available.

uDean
post May 28 2012, 01:01 PM

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then can u upgrade me to 4mbps package? =)
TSjovenne
post May 28 2012, 01:35 PM

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QUOTE(uDean @ May 28 2012, 01:01 PM)
then can u upgrade me to 4mbps package? =)
*
Yes sure.
Kindly fill in my e-form.
thank you.
Invince_Z
post Jun 3 2012, 06:48 PM

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QUOTE(jovenne @ May 16 2012, 02:54 PM)
O...sorry for the misunderstanding  smile.gif

No, you don't need to pay for the breach of the contact.
You can upgrade to UniFi at no extra cost.
For eg, there's 6 months left for streamyx contract.
You can upgrade to unifi without paying the 6 months fees smile.gif
*
ooo nice. gotta think 1st. btw, is your service limited to certain area only, or is it available throughout malaysia? thanks jovenne.
TSjovenne
post Jun 3 2012, 06:59 PM

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QUOTE(Invince_Z @ Jun 3 2012, 06:48 PM)
ooo nice. gotta think 1st. btw, is your service limited to certain area only, or is it available throughout malaysia? thanks jovenne.
*
it is available throughout malaysia. no matter where are you, I'll always be there for u smile.gif

no worries, take your time. hehe..
em0ti0n
post Jun 3 2012, 07:42 PM

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Forgot to update my case here...
Finally after call 100 for twice, they send technician to relocate my port and upgrade my port to 5Mbps.. Nice speed. thumbup.gif
TSjovenne
post Jun 3 2012, 08:02 PM

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QUOTE(em0ti0n @ Jun 3 2012, 07:42 PM)
Forgot to update my case here...
Finally after call 100 for twice, they send technician to relocate my port and upgrade my port to 5Mbps.. Nice speed. thumbup.gif
*
Awesome rclxms.gif rclxms.gif
So did you complaint about the previous irresponsible technician? unsure.gif
em0ti0n
post Jun 3 2012, 08:19 PM

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QUOTE(jovenne @ Jun 3 2012, 08:02 PM)
Awesome  rclxms.gif  rclxms.gif
So did you complaint about the previous irresponsible technician? unsure.gif
*
yeah.. i told them twice about the irresponsible technician.. hope that he n his company will be blacklist by TM. So that no others will face the same problem with me.
lung85
post Jun 4 2012, 01:11 PM

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sarawak kuching when got unifi ?
calvincty
post Jun 6 2012, 09:57 PM

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photocopy of IC must be the housephone holder ?
if upgrade from streamyx to unifi, must bundled 24 months?
TSjovenne
post Jun 7 2012, 12:09 AM

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QUOTE(calvincty @ Jun 6 2012, 09:57 PM)
photocopy of IC must be the housephone holder ?
if upgrade from streamyx to unifi, must bundled 24 months?
*
upgrade must be streamyx owner.
The contract will be refreshed to 24 months. smile.gif
maxsufian
post Jun 7 2012, 02:36 PM

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HI..Im interested in Unifi Biz5..but i wish to keep all my current telephone number. I was told that i have to pay a rental of rm49/month. Since i have 3 telephone and one fax line...must i pay Rm49*4= Rm196 + the unifi?..how many ports are the in he modem?..i have twp pc's and cctv which requires Ethernet port.
TSjovenne
post Jun 7 2012, 03:03 PM

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QUOTE(maxsufian @ Jun 7 2012, 02:36 PM)
HI..Im interested in Unifi Biz5..but i wish to keep all my current telephone number. I was told that i have to pay a rental of rm49/month. Since i have 3 telephone and one fax line...must i pay Rm49*4= Rm196 + the unifi?..how many ports are the in he modem?..i have twp pc's and cctv which requires Ethernet port.
*
You got PM tongue.gif
kkkk
post Jun 10 2012, 02:46 AM

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I using streamyx package rm60 , 384 kb..can I upgrade to 1m...pls pm me.
TSjovenne
post Jun 10 2012, 04:56 PM

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QUOTE(kkkk @ Jun 10 2012, 02:46 AM)
I using streamyx package rm60 , 384 kb..can I upgrade to 1m...pls pm me.
*
You got PM.
hardy_hadi
post Jun 12 2012, 01:15 PM

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i'm at taman tun perak, cheras. got or not?
pm me the details
TSjovenne
post Jun 12 2012, 01:36 PM

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QUOTE(hardy_hadi @ Jun 12 2012, 01:15 PM)
i'm at taman tun perak, cheras. got or not?
pm me the details
*
Hi, yes. Taman Tun perak is under unifi coverage smile.gif
Kindly fill in the e-form and attached the doc required smile.gif
odellette
post Jun 15 2012, 06:57 PM

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thinking upgrade to unifi... pm me details please...


TSjovenne
post Jun 15 2012, 07:22 PM

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QUOTE(odellette @ Jun 15 2012, 06:57 PM)
thinking upgrade to unifi... pm me details please...
*
You got PM smile.gif
sora88
post Jun 17 2012, 07:20 AM

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Hi, got a question about unifi, do u have to apply for unifi only ur street get included in the coverage or is it the other way round?A nearby street 30M away has unifi coverage but mine don't.
TSjovenne
post Jun 17 2012, 01:15 PM

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QUOTE(sora88 @ Jun 17 2012, 07:20 AM)
Hi, got a question about unifi, do u have to apply for unifi only ur street get included in the coverage or is it the other way round?A nearby street 30M away has unifi coverage but mine don't.
*
Kindly pm me your address.
need to be on ur street smile.gif
Hazmatyre
post Jun 21 2012, 03:03 PM

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Hi, I'd like to purchase VIP5 Unifi. But I already have the modems, whatever drilling setup done already, it's leftover from a housemate but his account has expired.

Can I purchase the package straight away without installation? Will there still be a deposit and what's the overall price?
TSjovenne
post Jun 21 2012, 04:21 PM

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QUOTE(Hazmatyre @ Jun 21 2012, 03:03 PM)
Hi, I'd like to purchase VIP5 Unifi. But I already have the modems, whatever drilling setup done already, it's leftover from a housemate but his account has expired.

Can I purchase the package straight away without installation? Will there still be a deposit and what's the overall price?
*
Hi, no you can't do that.
You must wait for the installer go to activate for you.
And no matter what, the modem is free for you smile.gif
so..just take it as it is freeeee smile.gif smile.gif smile.gif

There's no deposit. but the 1st month bill will need to pay 1 month in advance.
So the bill will be:
RM149 1st month + RM149 in advance + RM10 stamp duty.

Fill in the eform which can be found in this thread.
Will proceed for you once I received it.
You'll get unifi within 7-14 days. (normally 7 days can GAO DIM! )
knwong
post Jun 22 2012, 06:34 PM

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Hi Jovene, I'm currently using Streamyx Cool Unipack 1Mbps. If I want to upgrade to Unipack 4Mbps,does it fall under SuperSpeedMe? Meaning first 3 months still pay existing price....
TSjovenne
post Jun 23 2012, 01:47 AM

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QUOTE(knwong @ Jun 22 2012, 06:34 PM)
Hi Jovene, I'm currently using Streamyx Cool Unipack 1Mbps. If I want to upgrade to Unipack 4Mbps,does it fall under SuperSpeedMe? Meaning first 3 months still pay existing price....
*
Yes, it is under superspeedme promo rclxms.gif rclxms.gif
knwong
post Jun 24 2012, 12:16 PM

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QUOTE(jovenne @ Jun 23 2012, 01:47 AM)
Yes, it is under superspeedme promo  rclxms.gif  rclxms.gif
*
So my 4th month price is rm88 (cool uni pack price) or rm140 ( streamyx combo price)?
TSjovenne
post Jun 24 2012, 01:09 PM

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QUOTE(knwong @ Jun 24 2012, 12:16 PM)
So my 4th month price is rm88 (cool uni pack price) or rm140 ( streamyx combo price)?
*
your 4th month will be Rm140 smile.gif
knwong
post Jun 24 2012, 04:40 PM

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QUOTE(jovenne @ Jun 24 2012, 01:09 PM)
your 4th month will be Rm140 smile.gif
*
Is there a way to upgrade to RM88/mth (4Mbps Cool Unipack package) without going through the Super Speed Me promotion?
TSjovenne
post Jun 24 2012, 04:58 PM

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QUOTE(knwong @ Jun 24 2012, 04:40 PM)
Is there a way to upgrade to RM88/mth (4Mbps Cool Unipack package) without going through the Super Speed Me promotion?
*
You can try to apply that at TM point. tongue.gif
juneww
post Jun 26 2012, 12:38 PM

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Hi there,

I would like to upgrade my company RM88 (1M) to BIZ 5, does the upgrade will automatically terminate the RM88 package once upgraded or I still need to terminate the RM88 package at tmpoint?
Thanks.
TSjovenne
post Jun 26 2012, 12:49 PM

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QUOTE(juneww @ Jun 26 2012, 12:38 PM)
Hi there,

I would like to upgrade my company RM88 (1M) to BIZ 5, does the upgrade will automatically terminate the RM88 package once upgraded or I still need to terminate the RM88 package at tmpoint?
Thanks.
*
Hi, I will help you Select auto termination.
however, the auto termination is depends on the contractor who install unifi for you. So when the contractor go to install, kindly remind them to terminate for you. If they say you'll need to terminate yourself, then u'll need to walk in TM point to do the termination. All depend on ur luck smile.gif
xernix
post Jun 26 2012, 12:51 PM

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I'm thinking of applying for streamyx 4mbps bb deal. what are the initial cost?
TSjovenne
post Jun 26 2012, 01:02 PM

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QUOTE(xernix @ Jun 26 2012, 12:51 PM)
I'm thinking of applying for streamyx 4mbps bb deal. what are the initial cost?
*
Hi there,
I assume you dont have a telephone line yet.
So your initial cost will be :
RM75 deposit + RM140 1st month + RM 140 one month in advance + RM 10 stamp duty.

that's all in your 1st bill.

juneww
post Jun 26 2012, 03:11 PM

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QUOTE(jovenne @ Jun 26 2012, 12:49 PM)
Hi, I will help you Select auto termination.
however, the auto termination is depends on the contractor who install unifi for you. So when the contractor go to install, kindly remind them to terminate for you. If they say you'll need to terminate yourself, then u'll need to walk in TM point to do the termination. All depend on ur luck smile.gif
*
For the upgrade, does the unifi using the same login ID in streamyx?
Thanks.
TSjovenne
post Jun 26 2012, 03:16 PM

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QUOTE(juneww @ Jun 26 2012, 03:11 PM)
For the upgrade, does the unifi using the same login ID in streamyx?
Thanks.
*
Nope, it will be using a different login id. You can choose your preferred Id. If your current id is still available, then u can get the same id smile.gif
juneww
post Jun 27 2012, 11:21 AM

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QUOTE(jovenne @ Jun 26 2012, 03:16 PM)
Nope, it will be using a different login id. You can choose your preferred Id. If your current id is still available, then u can get the same id smile.gif
*
The account is under my boss name but I wish the unifi technician could contact me instead my boss about the setup details so what are the information should I provided in the e-form?
Please advice.
Thanks.
TSjovenne
post Jun 27 2012, 11:52 AM

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QUOTE(juneww @ Jun 27 2012, 11:21 AM)
The account is under my boss name but I wish the unifi technician could contact me instead my boss about the setup details so what are the information should I provided in the e-form?
Please advice.
Thanks.
*
No problem. You'll need to fill in ur contact number instead of ur boss's one smile.gif thanks.
juneww
post Jun 27 2012, 11:28 PM

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QUOTE(jovenne @ Jun 27 2012, 11:52 AM)
No problem. You'll need to fill in ur contact number instead of ur boss's one smile.gif thanks.
*
Hi there, fill up the e-form and sent to you.
Thanks.
TSjovenne
post Jun 27 2012, 11:33 PM

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QUOTE(juneww @ Jun 27 2012, 11:28 PM)
Hi there, fill up the e-form and sent to you.
Thanks.
*
Okay. There's one thing left in the form.
You didn't attach your company's SSM biggrin.gif
We need SSM to process rclxm9.gif rclxm9.gif rclxm9.gif
Kindly email your ssm to wclynn1990@gmail.com
99killer
post Jul 1 2012, 03:56 AM

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hello
how to upgrade to 2mbps online?
is it free to upgrade?
thanks
TSjovenne
post Jul 1 2012, 07:18 AM

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QUOTE(99killer @ Jul 1 2012, 03:56 AM)
hello
how to upgrade to 2mbps online?
is it free to upgrade?
thanks
*
Kindly fill in the e-form, i will upgrade for you.
It is free to upgrade smile.gif on top of that, you can enjoy superspeedme promo which is start paying new
package on the 4th month on wards.
99killer
post Jul 1 2012, 07:50 AM

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QUOTE(jovenne @ Jul 1 2012, 07:18 AM)
Kindly fill in the e-form, i will upgrade for you.
It is free to upgrade smile.gif on top of that, you can enjoy superspeedme promo which is start paying new
package on the 4th month on wards.
*
hello
thank you for your reply
this if my post from another thread:
" i tried to upgrade just now but they ask for Contact Person Personal Information (phone nom, email, etc) on the second page.
is that for the technician or me?
it's so confusing
"Contact Person"? who? "
can you pls answer it? tq
and also I read on the streamyx website that i will get Cordless Phone. so i have to go to Tmpoint to collect it?
sorry for bothering u with this questions notworthy.gif
thank you
TSjovenne
post Jul 1 2012, 10:06 AM

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QUOTE(99killer @ Jul 1 2012, 07:50 AM)
hello
thank you for your reply
this if my post from another thread:
" i tried to upgrade just now but they ask for Contact Person Personal Information (phone nom, email, etc) on the second page.
is that for the technician or me?
it's so confusing
"Contact Person"? who? "
can you pls answer it? tq
and also I read on the streamyx website that i will get Cordless Phone. so i have to go to Tmpoint to collect it?
sorry for bothering u with this questions notworthy.gif
thank you
*
Hi, its depend on what package are u currently subscribed to. If upgraded from the same package, then you'll not be getting one.

The contact person is for technician to contact you before they go your house.

99killer
post Jul 1 2012, 10:17 AM

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QUOTE(jovenne @ Jul 1 2012, 10:06 AM)
Hi, its depend on what package are u currently subscribed to. If upgraded from the same package, then you'll not be getting one.

The contact person is for technician to contact you before they go your house.
*
thank you very much
i thought it is for the technician who installed my previous modem
i hope your business go well icon_rolleyes.gif
bye
TSjovenne
post Jul 1 2012, 02:22 PM

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QUOTE(99killer @ Jul 1 2012, 10:17 AM)
thank you very much
i thought it is for the technician who installed my previous modem
i hope your business go well icon_rolleyes.gif
bye
*
tongue.gif thank you.
shengzzz
post Jul 2 2012, 06:19 PM

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Hi, can i remain my old phone number if i upgrade from streamyx to unifi? Or must get a new number for it?
TSjovenne
post Jul 2 2012, 06:50 PM

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QUOTE(shengzzz @ Jul 2 2012, 06:19 PM)
Hi, can i remain my old phone number if i upgrade from streamyx to unifi? Or must get a new number for it?
*
You can remain your old number for free. (but call rate will be applied) rclxm9.gif rclxm9.gif rclxm9.gif
On top of that, you'll get a new number from unifi. (free call between TM fixed line)
So, you'll have 2 numbers in total for free smile.gif

This post has been edited by jovenne: Jul 2 2012, 06:50 PM
emperor_kiva
post Jul 2 2012, 06:58 PM

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QUOTE(jovenne @ Jul 2 2012, 06:50 PM)
You can remain your old number for free. (but call rate will be applied)  rclxm9.gif  rclxm9.gif  rclxm9.gif
On top of that, you'll get a new number from unifi. (free call between TM fixed line)
So, you'll have 2 numbers in total for free smile.gif
*
Hi jovenne,

sorry this comment took so long to post smile.gif


Here is my review of Joveen's quality of service

-SHE is very friendly and efficient. (Yes guys,do not call her as "bro" like I did )
-She tells me everything from A to Z in a very friendly manner and also replies to my emails during the weekends.
-Things are processed very fast and it took less than 3 days for me to upgrade my 1 mbps to 4 mbps. smile.gif


I give you,Jovenne, a perfect 5 STARS. biggrin.gif Will come to you again when my house has fibre optic hehehe.
Collomack
post Jul 3 2012, 04:09 PM

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Hi jovenne,

I am currently using streamyx 4mbps and wish to upgrade to unifi, but the address will be different. which is mean I wanted to transfer my account to another address, is that possible to be done after I submit the form?

Thanks
TSjovenne
post Jul 3 2012, 11:46 PM

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QUOTE(Collomack @ Jul 3 2012, 04:09 PM)
Hi jovenne,

I am currently using streamyx 4mbps and wish to upgrade to unifi, but the address will be different. which is mean I wanted to transfer my account to another address, is that possible to be done after I submit the form?

Thanks
*
Do let me know after installation done, okay? tongue.gif tongue.gif tongue.gif
thank you.
xernix
post Jul 4 2012, 12:53 PM

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Hi submitted a new application through E-Form
TSjovenne
post Jul 4 2012, 01:03 PM

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QUOTE(xernix @ Jul 4 2012, 12:53 PM)
Hi submitted a new application through E-Form
*
Got your application tongue.gif
Will process it for you now.
cjack3
post Jul 6 2012, 03:36 PM

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Hi, I want to ask, the apartment I'm staying in already have streamyx. Is it possible to install unifi separately using the same line?
TSjovenne
post Jul 6 2012, 04:02 PM

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QUOTE(cjack3 @ Jul 6 2012, 03:36 PM)
Hi, I want to ask, the apartment I'm staying in already have streamyx. Is it possible to install unifi separately using the same line?
*
Sorry, 1 apartment only has 1 port to install internet.
So you can't have two lines in 1 apartment.
MAN-X
post Jul 8 2012, 01:13 AM

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Hi, i currenty using streamyx 356kb rm60 per month, can i upgrade to unifi vip5?
TSjovenne
post Jul 8 2012, 01:57 AM

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QUOTE(MAN-X @ Jul 8 2012, 01:13 AM)
Hi, i currenty using streamyx 356kb rm60 per month, can i upgrade to unifi vip5?
*
Yap, you definitely can upgrade to unifi vip 5 at no extra cost. and the 1st 3 month, you'll only need to pay RM60/month smile.gif
whypurplishblue
post Jul 9 2012, 10:15 AM

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Hi, Would like to find out how long is the streamyx contract period?
TSjovenne
post Jul 9 2012, 10:47 AM

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QUOTE(whypurplishblue @ Jul 9 2012, 10:15 AM)
Hi, Would like to find out how long is the streamyx contract period?
*
Hi, it is 1 year contract for streamyz .
celine_88
post Jul 10 2012, 01:17 AM

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Hi I'm staying at PV10setapak condo
Just want to ask my house already have a unifi line but I wish to apply one streamyx line as my housemates was not cooperation enuf in settling the bill
Can I apply another fixed line myself? I read somewhere that tm allow 3 lines in one house hence it is possible ?
TSjovenne
post Jul 10 2012, 01:21 AM

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QUOTE(celine_88 @ Jul 10 2012, 01:17 AM)
Hi I'm staying at PV10setapak condo
Just want to ask my house already have a unifi line but I wish to apply one streamyx line as my housemates was not cooperation enuf in settling the bill
Can I apply another fixed line myself? I read somewhere that tm allow 3 lines in one house hence it is possible ?
*
How many phone port do you have in the house?
A15MNI
post Jul 10 2012, 05:41 PM

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Is Taman Meru in Ipoh Covered?? its near Jelapang...
lazy to go tmpoint and ask...
thx in advance..
TSjovenne
post Jul 10 2012, 05:45 PM

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QUOTE(A15MNI @ Jul 10 2012, 05:41 PM)
Is Taman Meru in Ipoh Covered?? its near Jelapang...
lazy to go tmpoint and ask...
thx in advance..
*
Hi, u mean streamyx or unifi?
A15MNI
post Jul 10 2012, 06:08 PM

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QUOTE(jovenne @ Jul 10 2012, 05:45 PM)
Hi, u mean streamyx or unifi?
*
unifi....already got streamyx...hehe
TSjovenne
post Jul 10 2012, 06:22 PM

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QUOTE(A15MNI @ Jul 10 2012, 06:08 PM)
unifi....already got streamyx...hehe
*
opss, not under coverage yet sad.gif
A15MNI
post Jul 10 2012, 06:37 PM

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QUOTE(jovenne @ Jul 10 2012, 06:22 PM)
opss, not under coverage yet sad.gif
*
awwww...nvm thx anyway
alexandriachoo
post Jul 11 2012, 06:56 PM

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now i currently using the streamyx 1mbps (rm88). I am interested to upgrade to streamyx 4mbps. After upgrade, how much should I pay per month? (I check ADSL status from my modem, it shows 2mbps, does it meant i only can upgrade to 2mbps?) thanks
TSjovenne
post Jul 11 2012, 07:05 PM

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QUOTE(alexandriachoo @ Jul 11 2012, 06:56 PM)
now i currently using the streamyx 1mbps (rm88). I am interested to upgrade to streamyx 4mbps. After upgrade, how much should I pay per month? (I check ADSL status from my modem, it shows 2mbps, does it meant i only can upgrade to 2mbps?) thanks
*
Hi, you are entitled to enjoy superspeedme promo which is paying RM 88 for the 1st 3 months, only start paying RM 140 on 4th month onwards.
No no, that's not the way to see if your house can support 4mb smile.gif
Could you please pm me your full address and house phone number, let me check it for you tongue.gif
DjKenji
post Jul 12 2012, 01:49 PM

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From: Klang>Melbourne>OUG>PJ>KL



hi,

I was apply new user streamyx 4mpbs in TM point Klang, apply date in 2/6/2012.

My new address is bandar botanic 41200

Today receive a call from TM, the fella said within 3 months can be apply.

What's the faster way to installation and approve?

TSjovenne
post Jul 12 2012, 02:25 PM

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QUOTE(DjKenji @ Jul 12 2012, 01:49 PM)
hi,

I was apply new user streamyx 4mpbs in TM point Klang, apply date in 2/6/2012.

My new address is bandar botanic 41200

Today receive a call from TM, the fella said within 3 months can be apply.

What's the faster way to installation and approve?
*
Hi there,

could you please provide me your full address? smile.gif
DjKenji
post Jul 14 2012, 04:00 AM

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From: Klang>Melbourne>OUG>PJ>KL



QUOTE(jovenne @ Jul 12 2012, 02:25 PM)
Hi there,

could you please provide me your full address?  smile.gif
*
pm sent, btw how can you help me?
TSjovenne
post Jul 14 2012, 02:11 PM

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QUOTE(DjKenji @ Jul 14 2012, 04:00 AM)
pm sent, btw how can you help me?
*
PM replied.
btw, there's no coverage at your area yet.
angeleven
post Jul 14 2012, 10:25 PM

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Hi there , i want to upgrade streamyx to unifi

I already check that my area is under coverage for unifi , i need to cut the streamyx 1st before i register the new unifi ?
TSjovenne
post Jul 14 2012, 11:26 PM

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QUOTE(angeleven @ Jul 14 2012, 10:25 PM)
Hi there , i want to upgrade streamyx to unifi

I already check that my area is under coverage for unifi , i need to cut the streamyx 1st before i register the new unifi ?
*
Registration done rclxm9.gif rclxm9.gif
Sadistic Reaper
post Jul 15 2012, 08:36 PM

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Hi, i'm interested in upgrading my streamyx to unifi and i tried using the registration link but it won't load the page after i click the submit button sad.gif
TSjovenne
post Jul 15 2012, 08:41 PM

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QUOTE(Sadistic Reaper @ Jul 15 2012, 08:36 PM)
Hi, i'm interested in upgrading my streamyx to unifi and i tried using the registration link but it won't load the page after i click the submit button sad.gif
*
Okay, let me help you out tongue.gif
What I need is the streamyx owner's IC, nstallation address (for verification purpose), contact number and email address.
Oh ya, and your preferred installation date ^^

You can either fill in my e-form or email them to me.
Registration can be done within 5 mins smile.gif
And you'll receive an confirmation email from TM.
Sadistic Reaper
post Jul 15 2012, 08:52 PM

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QUOTE(jovenne @ Jul 15 2012, 08:41 PM)
Okay, let me help you out  tongue.gif
What I need is the streamyx owner's IC, nstallation address (for verification purpose), contact number and email address.
Oh ya, and your preferred installation date ^^

You can either fill in my e-form or email them to me.
Registration can be done within 5 mins smile.gif
And you'll receive an confirmation email from TM.
*
Hi there, i already sent you PM with the details. I tried filling the form but it just won't submit after i clicked the submit button, hope you can help me with this sad.gif
TSjovenne
post Jul 15 2012, 08:58 PM

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QUOTE(Sadistic Reaper @ Jul 15 2012, 08:52 PM)
Hi there, i already sent you PM with the details. I tried filling the form but it just won't submit after i clicked the submit button, hope you can help me with this sad.gif
*
Yup, it was because you didn't attach IC in the form. tongue.gif
Kazukage
post Jul 16 2012, 02:09 PM

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Hello, I am interested to apply for Unifi, can you help me?
TSjovenne
post Jul 16 2012, 02:14 PM

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QUOTE(Kazukage @ Jul 16 2012, 02:09 PM)
Hello, I am interested to apply for Unifi, can you help me?
*
Hi Kazukage,

Sure, I can help you to apply Unifi. Which package are you interested?
Kazukage
post Jul 16 2012, 02:18 PM

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Home user, VIP 5 please
TSjovenne
post Jul 16 2012, 02:27 PM

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QUOTE(Kazukage @ Jul 16 2012, 02:18 PM)
Home user, VIP 5 please
*
No problem bro. Please kindly fill in my eform bro and regis can be done within 5-10 mins smile.gif installation can be done within 6 days ^^
Kazukage
post Jul 16 2012, 02:45 PM

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I filled it up already, waiting for a good answer
TSjovenne
post Jul 16 2012, 02:52 PM

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QUOTE(Kazukage @ Jul 16 2012, 02:45 PM)
I filled it up already, waiting for a good answer
*
Got your application.
However, you choose 28/6 for your preferred installation date.
Did you mean 28/7 instead? tongue.gif
And, back side IC is also needed for the registration.
Could you please send it through email to wclynn1990@gmail.com ? thumbup.gif
Kazukage
post Jul 16 2012, 03:12 PM

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Oopss, my bad. I have sent an email to you with all the details and correction needed. Thanks
TSjovenne
post Jul 16 2012, 03:48 PM

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QUOTE(Kazukage @ Jul 16 2012, 03:12 PM)
Oopss, my bad. I have sent an email to you with all the details and correction needed. Thanks
*
Sorry for the disappointment of no coverage at your area yet.
BTW, i've created demand list for you. smile.gif
thanks anyway.
Haur1995
post Jul 18 2012, 07:35 PM

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hmm accept photostat IC ?
TSjovenne
post Jul 18 2012, 07:51 PM

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QUOTE(Haur1995 @ Jul 18 2012, 07:35 PM)
hmm accept photostat IC ?
*
Yes definitely we do tongue.gif
Hazmatyre
post Jul 18 2012, 09:23 PM

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Hi, is it okay to hand in a photostat copied version of my IC? I don't have a scanner on hand right now and I can't finish the e-form at the moment.
TSjovenne
post Jul 18 2012, 09:36 PM

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QUOTE(Hazmatyre @ Jul 18 2012, 09:23 PM)
Hi, is it okay to hand in a photostat copied version of my IC? I don't have a scanner on hand right now and I can't finish the e-form at the moment.
*
Yup, Photostat IC is acceptable.
please attach it in the e-form tongue.gif
mecha
post Jul 20 2012, 10:36 PM

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Hello, I'm currently using the most basic 384kbps Streamyx (RM60/mth) without free calls.

Is the 'Super Speed Me' promo still valid and applicable for my case? I want to upgrade to 4mbps Streamyx. But I don't need those free calls.

How much will I be paying for the most basic 4mbps?
TSjovenne
post Jul 21 2012, 12:06 AM

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QUOTE(mecha @ Jul 20 2012, 10:36 PM)
Hello, I'm currently using the most basic 384kbps Streamyx (RM60/mth) without free calls.

Is the 'Super Speed Me' promo still valid and applicable for my case? I want to upgrade to 4mbps Streamyx. But I don't need those free calls.

How much will I be paying for the most basic 4mbps?
*
Hi,

Superspeedme promo is applicable for your case.
The most worth plan will be blockbuster deal 4mb which is RM140/month. tongue.gif
Basic 4mb is RM 268/month. sweat.gif
So, will advise you get the bb deal 4mb.
AJAJ
post Jul 22 2012, 01:18 PM

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Here is my review of Jovenne's registration service:
(a) Fast, efficient and responsive.
(b) Willing to answer all the questions pertaining to the streamyx/Unifi service.
© Authorised TM Unifi/streamyx agent
(d) Good after registration service.

Initially, I was bit wary of registering for an upgrade online.
After clearing all doubts, I got myself registered and my Unifi is installed within a week.
Recommended agent for Unifi smile.gif

Note:Before installation of Unifi, please read all the information on this service first before proceeding to installation. E.g. Like where you want to put your equipments, how you want the installation to be done and others.

This post has been edited by AJAJ: Jul 22 2012, 01:30 PM
cielBleu
post Jul 23 2012, 11:54 AM

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already pm you and submit the form...pm me back...tq
TSjovenne
post Jul 25 2012, 06:05 PM

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QUOTE(cielBleu @ Jul 23 2012, 11:54 AM)
already pm you and submit the form...pm me back...tq
*
Everything settled rclxms.gif
AhBoy~~
post Jul 25 2012, 07:27 PM

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do Unifi support existing copper cable connect alarm system?

any clue when quota will be implement?
TSjovenne
post Jul 25 2012, 07:38 PM

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QUOTE(AhBoy~~ @ Jul 25 2012, 07:27 PM)
do Unifi support existing copper cable connect alarm system?

any clue when quota will be implement?
*
Now you can keep your existing phone number for FREE smile.gif
So I think it shouldn't be a problem.
But still, please ask your alarm system's technician if Unifi network can support your cctv model.
Tell your technician you can keep existing phone number.

I have no idea when usage policy will be implement. Sorry sad.gif



AhBoy~~
post Jul 25 2012, 07:49 PM

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QUOTE(jovenne @ Jul 25 2012, 07:38 PM)
Now you can keep your existing phone number for FREE  smile.gif
So I think it shouldn't be a problem.
But still, please ask your alarm system's technician if Unifi network can support your cctv model.
Tell your technician you can keep existing phone number.

I have no idea when usage policy will be implement. Sorry sad.gif
*
is just a alarn trigger not cctv, my old line already relocate to another address...
TSjovenne
post Jul 25 2012, 08:05 PM

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QUOTE(AhBoy~~ @ Jul 25 2012, 07:49 PM)
is just a alarn trigger not cctv, my old line already relocate to another address...
*
Unifi's phone will not work if you switch off the modem.
So you'll need to leave the modem on 24/7.
Btw, you are interested to apply new line issit?
If yes, you can apply streamyx first and upgrade to unifi later.
then you'll have two numbers (1 copper and 1 voip) in the future. brows.gif brows.gif
but it is abit mafan rolleyes.gif

This post has been edited by jovenne: Jul 25 2012, 08:07 PM
AhBoy~~
post Jul 26 2012, 11:37 PM

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QUOTE(jovenne @ Jul 25 2012, 08:05 PM)
Unifi's phone will not work if you switch off the modem.
So you'll need to leave the modem on 24/7.
Btw, you are interested to apply new line issit?
If yes, you can apply streamyx first and upgrade to unifi later.
then you'll have two numbers (1 copper and 1 voip) in the future.  brows.gif  brows.gif
but it is abit mafan  rolleyes.gif
*
my house already got all the phone line done, so streamyx just need apply, do the technician need to come over to my place? how much will cost me?


Added on July 26, 2012, 11:37 pmincluding application for VIP 5, btw equipment still free? read from website effective 25th April 2012 onwards not free anymore http://www.tm.com.my/unifi/home/Pages/equipment-DECT.aspx

This post has been edited by AhBoy~~: Jul 26 2012, 11:56 PM
TSjovenne
post Jul 27 2012, 12:52 AM

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QUOTE(AhBoy~~ @ Jul 26 2012, 11:37 PM)
my house already got all the phone line done, so streamyx just need apply, do the technician need to come over to my place? how much will cost me?


Added on July 26, 2012, 11:37 pmincluding application for VIP 5, btw equipment still free?  read from website effective 25th April 2012 onwards not free anymore http://www.tm.com.my/unifi/home/Pages/equipment-DECT.aspx
*
Hi,

Yes, the technician needs to go your place to install for you, but it is free smile.gif
You will be given 1 free wifi modem and cordless phone.

For unifi part, it is still ZERO entry. You don't need to pay for the equipment. icon_rolleyes.gif
AhBoy~~
post Jul 27 2012, 10:27 AM

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QUOTE(jovenne @ Jul 27 2012, 12:52 AM)
Hi,

Yes, the technician needs to go your place to install for you, but it is free smile.gif
You will be given 1 free wifi modem and cordless phone.

For unifi part, it is still ZERO entry. You don't need to pay for the equipment.  icon_rolleyes.gif
*
hi, how long will the process take if I apply for the cheapest streamyx line then upgrade to Unifi?

my streamyx no need 1 free wifi modem and cordless phone right? just need a line and upgrade to Unifi

can you help me process it? thanks

This post has been edited by AhBoy~~: Jul 27 2012, 02:05 PM
TSjovenne
post Jul 27 2012, 04:44 PM

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QUOTE(AhBoy~~ @ Jul 27 2012, 10:27 AM)
hi, how long will the process take if I apply for the cheapest streamyx line then upgrade to Unifi?

my streamyx no need 1 free wifi modem and cordless phone right? just need a line and upgrade to Unifi

can you help me process it? thanks
*
Hi, I had make confirmation with TM.
It takes 3-5 days for streamyx installation done.
After 1 month of streamyx activation only can upgrade to Unifi.
The cheapest streamyx is 384kbps, but it is really slow.
AhBoy~~
post Jul 28 2012, 12:09 AM

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QUOTE(jovenne @ Jul 27 2012, 04:44 PM)
Hi, I had make confirmation with TM.
It takes 3-5 days for streamyx installation done.
After 1 month of streamyx activation only can upgrade to Unifi.
The cheapest streamyx is 384kbps, but it is really slow.
*
okay~ but 1month later confirm can upgrade to Unifi right?

which package of streamyx u recommend coz I see 1st 3 months got the discount thingy...

gradpack 1 mbps can?
TSjovenne
post Jul 28 2012, 12:21 AM

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QUOTE(AhBoy~~ @ Jul 28 2012, 12:09 AM)
okay~ but 1month later confirm can upgrade to Unifi right?

which package of streamyx u recommend coz I see 1st 3 months got the discount thingy...

gradpack 1 mbps can?
*
The 1st 3 month thingy is superspeedme promo is designed for current subscribers only.

Confirm can upgrade to unifi smile.gif

Gradpack is for student only. Are you a student yet? Student card is needed for student package.
voscar
post Jul 29 2012, 02:23 PM

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QUOTE(jovenne @ Apr 1 2012, 03:18 AM)
Are you looking for Streamyx/UniFi but LAZY to visit TM Point? hmm.gif

...
Hi jovenne, i would like to upgrade my current streamyx 1Mbps(RM71) to 4Mbps(BB RM140), but currently the fixed phone line is reg under my father's name, while streamyx account is under my name. So if want to subscribe to BB RM140, do we need to go to TMpoint to do the account holder name change? We wish to maintain that fixed phone number. Thank you.
TSjovenne
post Jul 29 2012, 03:36 PM

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QUOTE(voscar @ Jul 29 2012, 02:23 PM)
Hi jovenne, i would like to upgrade my current streamyx 1Mbps(RM71) to 4Mbps(BB RM140), but currently the fixed phone line is reg under my father's name, while streamyx account is under my name. So if want to subscribe to BB RM140, do we need to go to TMpoint to do the account holder name change? We wish to maintain that fixed phone number. Thank you.
*
Hi voscar, you don't need to go to TMpoint to change the name as streamyx is already under your name.
We only need your details to process, not your father's. smile.gif
You can still keep your existing number icon_rolleyes.gif
voscar
post Jul 29 2012, 06:10 PM

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QUOTE(jovenne @ Jul 29 2012, 03:36 PM)
Hi voscar, you don't need to go to TMpoint to change the name as streamyx is already under your name.
We only need your details to process, not your father's. smile.gif
You can still keep your existing number  icon_rolleyes.gif
*
Hi jovenne, so will our current fixed phone plan change to the BB plan? Do we still have to pay for the monthly phone line rental?
Thank you.
bob vadder
post Jul 29 2012, 06:42 PM

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hello plzz check for my house unifi coverage plz.. jalan rawa 19 taman perling 81200 johor bahru.. thanks
TSjovenne
post Jul 29 2012, 06:45 PM

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QUOTE(voscar @ Jul 29 2012, 06:10 PM)
Hi jovenne, so will our current fixed phone plan change to the BB plan? Do we still have to pay for the monthly phone line rental?
Thank you.
*
No, you dont need to pay for fixed rental anymore after upgraded to bb deal.
voscar
post Jul 29 2012, 06:52 PM

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QUOTE(jovenne @ Jul 29 2012, 06:45 PM)
No, you dont need to pay for fixed rental anymore after upgraded to bb deal.
*
Ok, will reg with you shortly.
Btw, how long would it take for the upgrading process? i wish to be settle on this week as i'm not working this whole week, is that possible?
TSjovenne
post Jul 29 2012, 06:53 PM

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QUOTE(voscar @ Jul 29 2012, 06:52 PM)
Ok, will reg with you shortly.
Btw, how long would it take for the upgrading process? i wish to be settle on this week as i'm not working this whole week, is that possible?
*
tongue.gif Ok, will process for you immediately once I received your details.
Yes, it takes 3-5 days to settle smile.gif


Added on July 29, 2012, 6:58 pm
QUOTE(bob vadder @ Jul 29 2012, 06:42 PM)
hello plzz check for my house unifi coverage plz.. jalan rawa 19 taman perling 81200 johor bahru.. thanks
*
Hi,

Sorry, Unifi is not available at Jalan Rawa yet.

This post has been edited by jovenne: Jul 29 2012, 06:58 PM
voscar
post Jul 29 2012, 07:12 PM

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Ok, submitted through E-registration. PM me if you need extra info. Thank you.


Added on July 29, 2012, 7:42 pm
QUOTE(jovenne @ Jul 29 2012, 06:53 PM)
tongue.gif  Ok, will process for you immediately once I received your details.
Yes, it takes 3-5 days to settle smile.gif

*
Hi, before I forget, is the voice plan under BB deal come with caller-ID display? Currently our fixed phone line did subscribe to this feature. If not, can you help me to add-on this feature? If not mistaken, monthly charges is around RM3 for this. Thank you.

This post has been edited by voscar: Jul 29 2012, 07:42 PM
TSjovenne
post Jul 29 2012, 08:37 PM

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QUOTE(voscar @ Jul 29 2012, 07:12 PM)
Ok, submitted through E-registration. PM me if you need extra info. Thank you.


Added on July 29, 2012, 7:42 pm
Hi, before I forget, is the voice plan under BB deal come with caller-ID display? Currently our fixed phone line did subscribe to this feature. If not, can you help me to add-on this feature? If not mistaken, monthly charges is around RM3 for this. Thank you.
*
You'll still need to pay RM 3 to enjoy the caller id display smile.gif
Thank you.
cielBleu
post Jul 30 2012, 08:16 PM

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already got my unifi installed...thanks jovenne....very good customer service
victorwan
post Jul 31 2012, 01:08 AM

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From: Petaling Jaya


Hi Jovenne,

I have a Streamyx 3M at BU3 Bandar Utama and has been using it for more than 1 year.

Now, I have moved to a new condo at Bukit Utama 9 Bandar Utama just nearby my old house.

Can I move my Streamyx line from BU3 to new Condo and then upgrade to Unifi WITH USING the SAME number???

I have checked with the customer service officer at TM point at Damansara Utama and they said cannot move streamyx line there because no copper wire for streamyx.

Then, they said cannot have Unifi for same number.

Please let me know, can I have the Unifi with same telephone number without paying any additional???

Looking forward to your reply.

Thanks.

calk
post Jul 31 2012, 09:40 AM

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Hi, I am planning to upgrade my streamyx 1M to Unifi and I do know that my house area has the coverage. Please PM for the current offer(any free gift?? smile.gif) and options which I can have at this moment..

Also, it will took how long from registration till installation?
TSjovenne
post Jul 31 2012, 12:02 PM

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QUOTE(victorwan @ Jul 31 2012, 01:08 AM)
Hi Jovenne,

I have a Streamyx 3M at BU3 Bandar Utama and has been using it for more than 1 year.

Now, I have moved to a new condo at Bukit Utama 9 Bandar Utama just nearby my old house.

Can I move my Streamyx line from BU3 to new Condo and then upgrade to Unifi WITH USING the SAME number???

I have checked with the customer service officer at TM point at Damansara Utama and they said cannot move streamyx line there because no copper wire for streamyx.

Then, they said cannot have Unifi for same number.

Please let me know, can I have the Unifi with same telephone number without paying any additional???

Looking forward to your reply.

Thanks.
*
Hi victorwan,

TM do not invest streamyx infra in new building anymore because they want to replace streamyx with Unifi slow and steady.
For you case, you cannot maintain your Unifi number unless you upgrade it now and relocate to your new house but this relocation will cost you RM 300. (not worth paying this)

So, I would suggest you to apply a new unifi line and terminate the old line. (You can choose last 4 digits of you phone number - provide a few choices)

Thank you.


Added on July 31, 2012, 12:05 pm
QUOTE(calk @ Jul 31 2012, 09:40 AM)
Hi, I am planning to upgrade my streamyx 1M to Unifi and I do know that my house area has the coverage. Please PM for the current offer(any free gift?? smile.gif) and options which I can have at this moment..

Also, it will took how long from registration till installation?
*
Hi Calk,

Yes you may upgrade your streamyx to Unifi for free.
Please PM me your full address and I wil check it for you.

*the current offer available is superspeedme promo (pay your current package for the 1st 3 months and start paying new package on the 4th month onwards.)
*today is the last day of the promotion* FAST o tongue.gif tongue.gif tongue.gif

Package Option:
1. VIP 5 (5mb) RM149
2. VIP 10 (10mb) RM199
3. VIP 20 (20mb) RM249

This post has been edited by jovenne: Jul 31 2012, 12:06 PM
HDYong
post Jul 31 2012, 02:25 PM

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I'm thinking to switch to Unifi VIP5 from my current BB plan 4mps.
You said I can maintain my old number? How does this work?
As perviously TM mentioned cannot, and need to cancel my current line and get Unifi.
After switch to Unifi, any extra charges by maintaining the old number? You said 2 separate bills???
TSjovenne
post Jul 31 2012, 02:33 PM

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QUOTE(HDYong @ Jul 31 2012, 02:25 PM)
I'm thinking to switch to Unifi VIP5 from my current BB plan 4mps.
You said I can maintain my old number? How does this work?
As perviously TM mentioned cannot, and need to cancel my current line and get Unifi.
After switch to Unifi, any extra charges by maintaining the old number? You said 2 separate bills???
*
Hi,

You can maintain your existing number for free now. (effective from 22/6/2012 onwards)
You'll be receiving two bills. 1 from unifi RM149 another is for the existing phone line. However, the rental will be RM0.00. They will charge u the call u call out only. So if u din call put, the bill will be RM0.00.
Hence, i will advise u call out using unifi phone coz its free among tm. Fixed line.
Today is the last day of superspeed me promo. Faster grab ur unifi o smile.gif


Added on July 31, 2012, 2:34 pm
QUOTE(HDYong @ Jul 31 2012, 02:25 PM)
I'm thinking to switch to Unifi VIP5 from my current BB plan 4mps.
You said I can maintain my old number? How does this work?
As perviously TM mentioned cannot, and need to cancel my current line and get Unifi.
After switch to Unifi, any extra charges by maintaining the old number? You said 2 separate bills???
*
Hi,

You can maintain your existing number for free now. (effective from 22/6/2012 onwards)
You'll be receiving two bills. 1 from unifi RM149 another is for the existing phone line. However, the rental will be RM0.00. They will charge u the call u call out only. So if u din call put, the bill will be RM0.00.

Today is the last day of superspeed me promo. Faster grab ur unifi o smile.gif


Added on July 31, 2012, 2:34 pm
QUOTE(HDYong @ Jul 31 2012, 02:25 PM)
I'm thinking to switch to Unifi VIP5 from my current BB plan 4mps.
You said I can maintain my old number? How does this work?
As perviously TM mentioned cannot, and need to cancel my current line and get Unifi.
After switch to Unifi, any extra charges by maintaining the old number? You said 2 separate bills???
*
Hi,

You can maintain your existing number for free now. (effective from 22/6/2012 onwards)
You'll be receiving two bills. 1 from unifi RM149 another is for the existing phone line. However, the rental will be RM0.00. They will charge u the call u call out only. So if u din call put, the bill will be RM0.00.

Today is the last day of superspeed me promo. Faster grab ur unifi o smile.gif

This post has been edited by jovenne: Jul 31 2012, 02:37 PM
HDYong
post Jul 31 2012, 02:43 PM

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[quote=jovenne,Jul 31 2012, 02:33 PM]
Hi,

You can maintain your existing number for free now. (effective from 22/6/2012 onwards)
You'll be receiving two bills. 1 from unifi RM149 another is for the existing phone line. However, the rental will be RM0.00. They will charge u the call u call out only. So if u din call put, the bill will be RM0.00.
Hence, i will advise u call out using unifi phone coz its free among tm. Fixed line.
Today is the last day of superspeed me promo. Faster grab ur unifi o smile.gif


Added on July 31, 2012, 2:34 pm

So meaning to say, I'll have two phone line?
calk
post Jul 31 2012, 03:41 PM

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QUOTE(jovenne @ Jul 31 2012, 12:02 PM)
Hi victorwan,

TM do not invest streamyx infra in new building anymore because they want to replace streamyx with Unifi slow and steady.
For you case, you cannot maintain your Unifi number unless you upgrade it now and relocate to your new house but this relocation will cost you RM 300. (not worth paying this)

So, I would suggest you to apply a new unifi line and terminate the old line. (You can choose last 4 digits of you phone number - provide a few choices)

Thank you.


Added on July 31, 2012, 12:05 pm

Hi Calk,

Yes you may upgrade your streamyx to Unifi for free.
Please PM me your full address and I wil check it for you.

*the current offer available is superspeedme promo (pay your current package for the 1st 3 months and start paying new package on the 4th month onwards.)
*today is the last day of the promotion* FAST o  tongue.gif  tongue.gif  tongue.gif

Package Option:
1. VIP 5 (5mb) RM149
2. VIP 10 (10mb) RM199
3. VIP 20 (20mb) RM249
*
I have registered through your online form and please ensure that the installation will be done within a week time from today date. Thank you.
TSjovenne
post Jul 31 2012, 03:56 PM

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[quote=HDYong,Jul 31 2012, 02:43 PM]
[quote=jovenne,Jul 31 2012, 02:33 PM]
Hi,

You can maintain your existing number for free now. (effective from 22/6/2012 onwards)
You'll be receiving two bills. 1 from unifi RM149 another is for the existing phone line. However, the rental will be RM0.00. They will charge u the call u call out only. So if u din call put, the bill will be RM0.00.
Hence, i will advise u call out using unifi phone coz its free among tm. Fixed line.
Today is the last day of superspeed me promo. Faster grab ur unifi o smile.gif


Added on July 31, 2012, 2:34 pm

So meaning to say, I'll have two phone line?
*

[/quote]

rclxms.gif BINGO.
1 is Unifi's one and another one is current's one.
ONLY unifi's line is free to call. Call rates applied on current's one.


Added on July 31, 2012, 4:18 pm[quote=calk,Jul 31 2012, 03:41 PM]
I have registered through your online form and please ensure that the installation will be done within a week time from today date. Thank you.
*

[/quote]

Registration done smile.gif
Sit back and wait for the contractor to go thumbup.gif
Cheers.

This post has been edited by jovenne: Jul 31 2012, 04:18 PM
zulPiero
post Aug 2 2012, 01:19 AM

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hye jovenne,
im right now using 512kbps streamyx.
so i want to change to Unifi BB deal 2Mbps.
do i need terminate my streamyx first or can just upgrade??
Bkboy
post Aug 3 2012, 01:16 PM

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hi there, I just submitted e-form, donno whether izzit successfully sent to u.thx
TSjovenne
post Aug 3 2012, 01:23 PM

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QUOTE(Bkboy @ Aug 3 2012, 01:16 PM)
hi there, I just submitted e-form, donno whether izzit successfully sent to u.thx
*
Hi, I didn't receive any eform yet. Did u see
Your form has been saved?
Lonestrider
post Aug 5 2012, 12:44 PM

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Very good service from jovenne, very fast replies through PM and helpful too.

Recommended agent =D
TSjovenne
post Aug 5 2012, 03:44 PM

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QUOTE(Lonestrider @ Aug 5 2012, 12:44 PM)
Very good service from jovenne, very fast replies through PM and helpful too.

Recommended agent =D
*
Thank you for your support tongue.gif
Cheers.
boon2000
post Aug 10 2012, 11:49 PM

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- instant message reply and answer my question very patiently
- E-form process done in few min after i filled it up, even call for booking the earliest installation date
- Unifi done within 1 week

very recommended agent
kasey1314
post Aug 12 2012, 10:42 PM

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From: Kajang Selangor


No 15 Jalan 1/9 Seksyen 1
Bandar Teknologi Kajang
43500 Semenyih ,Selangor,

wanted to apply BB2, please email me the require document.
TSjovenne
post Aug 12 2012, 10:55 PM

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QUOTE(kasey1314 @ Aug 12 2012, 10:42 PM)
No 15 Jalan 1/9 Seksyen 1
Bandar Teknologi Kajang
43500 Semenyih ,Selangor,

wanted to apply BB2, please email me the require document.
*
Hi,

Did you mean bb deal 2mbps?
kasey1314
post Aug 12 2012, 11:50 PM

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QUOTE(jovenne @ Aug 12 2012, 10:55 PM)
Hi,

Did you mean bb deal 2mbps?
*
Yes ^^
TSjovenne
post Aug 12 2012, 11:55 PM

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QUOTE(kasey1314 @ Aug 12 2012, 11:50 PM)
Yes ^^
*
Okay, sure no problem.
Please fill in the e-form and I will process the registration for you tongue.gif

E-Form

Installation date can be done within 3-5 days rclxm9.gif
WiLeKiyO
post Aug 13 2012, 12:48 AM

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Do you help for terminate Unifi service ? I'm still on the 2 years contract and I need to terminate it.

PM me
kasey1314
post Aug 13 2012, 10:22 AM

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QUOTE(jovenne @ Aug 12 2012, 11:55 PM)
Okay, sure no problem.
Please fill in the e-form and I will process the registration for you  tongue.gif

E-Form

Installation date can be done within 3-5 days  rclxm9.gif
*
Form Filled,Please get back to me as soon as possible.URGENT.
TSjovenne
post Aug 13 2012, 02:37 PM

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QUOTE(kasey1314 @ Aug 13 2012, 10:22 AM)
Form Filled,Please get back to me as soon as possible.URGENT.
*
Registration Done tongue.gif
Just need to wait for installation thumbup.gif
chansellor
post Aug 13 2012, 03:48 PM

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My Tmnet Streamyx is the promo one with the free 1Malaysia Laptop. My payment for 1Mbps about RM60+ per month but I take the HP laptop so that the first 2 years my payment would be RM89 per month, RM60+ after that.

So my question is,

Can I upgrade my connection to 2Mbps or 4Mbps with the promo price?
TSjovenne
post Aug 13 2012, 03:57 PM

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QUOTE(chansellor @ Aug 13 2012, 03:48 PM)
My Tmnet Streamyx is the promo one with the free 1Malaysia Laptop. My payment for 1Mbps about RM60+ per month but I take the HP laptop so that the first 2 years my payment would be RM89 per month, RM60+ after that.

So my question is,

Can I upgrade my connection to 2Mbps or 4Mbps with the promo price?
*
Please PM me your IC number and house phone number for checking the commitment period.
And, could you please explain further what did you meant by PROMO PRICE? (BB deal 2mbps or BB deal 4mbps?)
kasey1314
post Aug 13 2012, 07:55 PM

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QUOTE(jovenne @ Aug 13 2012, 02:37 PM)
Registration Done  tongue.gif
Just need to wait for installation  thumbup.gif
*
can u help me to check with the contractor who in charge?i might require faster installation ,i dont mind to pay more abit duit kopi...
TSjovenne
post Aug 13 2012, 08:07 PM

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QUOTE(kasey1314 @ Aug 13 2012, 07:55 PM)
can u help me to check with the contractor who in charge?i might require faster installation ,i dont mind to pay more  abit duit kopi...
*
Okay sure.
I will let you know the contractor's name and phone number by tomorrow.
The system not yet update the details of your contractor yet.
chansellor
post Aug 13 2012, 11:49 PM

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QUOTE(jovenne @ Aug 13 2012, 03:57 PM)
Please PM me your IC number and house phone number for checking the commitment period.
And, could you please explain further what did you meant by PROMO PRICE? (BB deal 2mbps or BB deal 4mbps?)
*
You got PM.
Vieon
post Aug 20 2012, 11:29 AM

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I'm an exising streamyx user. if i want to maintain my current TM no when upgrade to unifi vip5, do i still need to pay TM no current package+ unifi rm149?
TSjovenne
post Aug 20 2012, 01:24 PM

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QUOTE(Vieon @ Aug 20 2012, 11:29 AM)
I'm an exising streamyx user. if i want to maintain my current TM no when upgrade to unifi vip5, do i still need to pay TM no current package+ unifi rm149?
*
Hi Vieon,

You can maintain existing TM no without paying the fixed line rental RM25.
All you need to pay is only RM 149/month. tongue.gif
Vieon
post Aug 20 2012, 05:55 PM

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QUOTE(jovenne @ Aug 20 2012, 01:24 PM)
Hi Vieon,

You can maintain existing TM no without paying the fixed line rental RM25.
All you need to pay is only RM 149/month.  tongue.gif
*
Hi Jovenne,

But my current TM fixed line is under Just talk rm38 plan, do i eligible not to pay this after switch to unifi? after switch to unifi, does this fixed line able to enjoy unlimited phone call to TM fixed line? Thanks.
TSjovenne
post Aug 20 2012, 06:25 PM

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QUOTE(Vieon @ Aug 20 2012, 05:55 PM)
Hi Jovenne,

But my current TM fixed line is under Just talk rm38 plan, do i eligible not to pay this after switch to unifi? after switch to unifi, does this fixed line able to enjoy unlimited phone call to TM fixed line? Thanks.
*
Hi Vieon,

You cant enjoy unlimitted phone call using ur current number unless you still subscribed the lets tAlk 38. However, you can enjoy unlimitte phone call using unifi phone number. So, I will advise you to call using unifi number and current number use to receive call only. You can save money smile.gif


Vieon
post Aug 20 2012, 07:36 PM

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QUOTE(jovenne @ Aug 20 2012, 06:25 PM)
Hi Vieon,

You cant enjoy unlimitted phone call using ur current number unless you still subscribed the lets tAlk 38. However, you can enjoy unlimitte phone call using unifi phone number. So, I will advise you to call using unifi number and current number use to receive call only. You can save money smile.gif
*
Hi Jovenne,

that's mean if i switch from streamyx 512kbps to Unifi vip5, i can retain my current fixed line number and don't need to pay let's talk rm38 (if no outgoing call made)? I will be given a new Unifi number as well? Thanks.
TSjovenne
post Aug 20 2012, 08:30 PM

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QUOTE(Vieon @ Aug 20 2012, 07:36 PM)
Hi Jovenne,

that's mean if i switch from streamyx 512kbps to Unifi vip5, i can retain my current fixed line number and don't need to pay let's talk rm38 (if no outgoing call made)? I will be given a new Unifi number as well? Thanks.
*
Hi Vieon,

Yes, you are right.
But you must cancel the let's talk 38 by yourself. They won't automatically cancel it for you.
Unifi number will be given to you and it is free to call to TM fixed line. rclxms.gif
xHj09
post Aug 20 2012, 09:22 PM

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hi there

my vip5 is still under contract (few months left), can upgrade to vip10?
will it renew my contract?

and can u explain the differences of vip10 and biz5 ? which is more recommended? + biz can be installed at home and not office?

thanks.
Vieon
post Aug 20 2012, 10:59 PM

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QUOTE(jovenne @ Aug 20 2012, 08:30 PM)
Hi Vieon,

Yes, you are right.
But you must cancel the let's talk 38 by yourself. They won't automatically cancel it for you.
Unifi number will be given to you and it is free to call to TM fixed line.  rclxms.gif
*
Hi Jovenne,

Forget to tell you, the current fixed line is under my father name and streamyx is under my name. Hope you can advise me on this. Thanks.
holymushroom
post Aug 21 2012, 04:12 PM

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hi, if mine is under unipack and still under contract, can i upgrade to unifi?
and the house fix line, if the account holder are the same, they will auto waive the rental of RM25?
or do i need to inform tm about this?
TSjovenne
post Aug 21 2012, 04:29 PM

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QUOTE(xHj09 @ Aug 20 2012, 09:22 PM)
hi there

my vip5 is still under contract (few months left), can upgrade to vip10?
will it renew my contract?

and can u explain the differences of vip10 and biz5 ? which is more recommended? + biz can be installed at home and not office?

thanks.
*
Hi, yes you can upgrade to vip 10 and contract will refresh to 2 years.

You must provide SSM to install Biz5 and the only different is biz5 got unlimited quota when the usage policy implemented. (no hypp tv for biz plan)


Added on August 21, 2012, 4:30 pm
QUOTE(Vieon @ Aug 20 2012, 10:59 PM)
Hi Jovenne,

Forget to tell you, the current fixed line is under my father name and streamyx is under my name. Hope you can advise me on this. Thanks.
*
No problem on this. You must use your name
To upgrade unifi smile.gif


Added on August 21, 2012, 4:35 pm
QUOTE(holymushroom @ Aug 21 2012, 04:12 PM)
hi, if mine is under unipack and still under contract, can i upgrade to unifi?
and the house fix line, if the account holder are the same, they will auto waive the rental of RM25?
or do i need to inform tm about this?
*
Hi, yes you can upgrade to unifi and keep the existing number for free smile.gif

I will choose keep existing phone number for u during registration. However, when the contractor go to install unifi for u, please remind him to terminate your streamyx ONLY. If the contractor do not want to terminate for you, you might need to walk in Tm point do the termination. The process is very straightforward and fast smile.gif

This post has been edited by jovenne: Aug 21 2012, 04:35 PM
Vieon
post Aug 23 2012, 11:08 PM

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So that's mean if my tm fixed line(let's talk 38) and streamyx are different name in same house upgrade to unifi, i can ejoy to waive the let's talk 38 as well?
thanks. want to make it clear before i fill up your form. smile.gif
TSjovenne
post Aug 23 2012, 11:20 PM

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QUOTE(Vieon @ Aug 23 2012, 11:08 PM)
So that's mean if my tm fixed line(let's talk 38) and streamyx are different name in same house upgrade to unifi, i can ejoy to waive the let's talk 38 as well?
thanks. want to make it clear before i fill up your form. smile.gif
*
Ya, you should make it clear before register biggrin.gif
You can upgrade to Unifi even the fixed line and streamyx are different name, BUT you can only keep the fixed line for free. (not the let's talk 38 plan)
IF you still want the Let's talk 38 plan, you must pay the let's talk 38 every month.
So the bill will only charge you the Plan, not the fixed line rental of RM 26.

Let's say you still want to keep the let's talk plan, the bill will be:

RM 149 (unifi)

and

RM 38 (let's talk plan)
RM 0 FREE (Existing Fixed line rental)

If you do not want to keep the plan, you will only need to pay RM 149.

* Unifi number can call out for free to TM fixed line, why do you need let's talk plan?? hehehehe smile.gif *
Vieon
post Aug 24 2012, 10:20 PM

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QUOTE(jovenne @ Aug 23 2012, 11:20 PM)
Ya, you should make it clear before register  biggrin.gif
You can upgrade to Unifi even the fixed line and streamyx are  different name, BUT you can only keep the fixed line for free. (not the let's talk 38 plan)
IF you still want the Let's talk 38 plan, you must pay the let's talk 38 every month.
So the bill will only charge you the Plan, not the fixed line rental of RM 26.

Let's say you still want to keep the let's talk plan, the bill will be:

RM 149 (unifi)

and

RM 38 (let's talk plan)
RM 0 FREE (Existing Fixed line rental)

If you do not want to keep the plan, you will only need to pay RM 149.

* Unifi number can call out for free to TM fixed line, why do you need let's talk plan?? hehehehe smile.gif *
*
if i don't keep the let's talk plan, do I still able to keep the number? if yes, do your side help to cancel the plan and keep the number? Thanks, you make me clear now.

This post has been edited by Vieon: Aug 24 2012, 10:22 PM
TSjovenne
post Aug 24 2012, 10:31 PM

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QUOTE(Vieon @ Aug 24 2012, 10:20 PM)
if i don't keep the let's talk plan, do I still able to keep the number? if yes, do your side help to cancel the plan and keep the number? Thanks, you make me clear now.
*
Hahaha you're most welcome smile.gif
Yes, you still can keep the number without the plan. But you will need to call 100 to cancel the let's talk plan yourself.
Vieon
post Aug 25 2012, 04:45 PM

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QUOTE(jovenne @ Aug 24 2012, 10:31 PM)
Hahaha you're most welcome smile.gif
Yes, you still can keep the number without the plan. But you will need to call 100 to cancel the let's talk plan yourself.
*
So the let's talk plan can cancel through telephone call, and streamyx is depending on contractor or walk in to TM point to terminate?
For the prefered installation date, can do it at saturday?
Thanks.
TSjovenne
post Aug 25 2012, 05:07 PM

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QUOTE(Vieon @ Aug 25 2012, 04:45 PM)
So the let's talk plan can cancel through telephone call, and streamyx is depending on contractor or walk in to TM point to terminate?
For the prefered installation date, can do it at saturday?
Thanks.
*
Yea, contractor do work during weekend. So you can choose saturday as preferred installation date.
Vieon
post Aug 26 2012, 03:50 PM

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Just submit the form, thanks alot your quick respone on replying.
TSjovenne
post Aug 26 2012, 04:06 PM

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QUOTE(Vieon @ Aug 26 2012, 03:50 PM)
Just submit the form, thanks alot your quick respone on replying.
*
Hi,

You're most welcome.
I will process your application now smile.gif


Added on August 26, 2012, 4:31 pm
QUOTE(Vieon @ Aug 26 2012, 03:50 PM)
Just submit the form, thanks alot your quick respone on replying.
*
Registration DONE tongue.gif tongue.gif

This post has been edited by jovenne: Aug 26 2012, 04:31 PM
Vieon
post Aug 27 2012, 09:49 PM

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Got a call from TM today, they reschedule my appointment to this Saturday. Great, hope they come on date.
TSjovenne
post Aug 28 2012, 11:58 AM

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QUOTE(Vieon @ Aug 27 2012, 09:49 PM)
Got a call from TM today, they reschedule my appointment to this Saturday. Great, hope they come on date.
*
The date of appointment is firm one rclxms.gif
Good one, so looking forward to this coming saturday.
Let me know after installation ya! rclxm9.gif
Vieon
post Sep 1 2012, 04:07 PM

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TM just deploy Unifi for my house this morning, it is great! Thanks jovenne!
BTW, i had cancelled the package for my existing fixed line. So start on next billing the rental fee will get waive for every month?

Enjoying the Unifi now! Woohoo!
TSjovenne
post Sep 1 2012, 05:51 PM

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QUOTE(Vieon @ Sep 1 2012, 04:07 PM)
TM just deploy Unifi for my house this morning, it is great! Thanks jovenne!
BTW, i had cancelled the package for my existing fixed line. So start on next billing the rental fee will get waive for every month?

Enjoying the Unifi now! Woohoo!
*
Cool yeah! smile.gif welcome^^
Free rental with start from next billing yea! This month you'll still be receiving the last RM 25 billing. rclxms.gif
Enjoy your UNIFI. Awesome! thumbup.gif
piring
post Sep 2 2012, 10:19 AM

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Hi there. I wanna ask, how does this work? I mean, usually, back in the old days, to get streamyx, we need to go to TM Point/Center to obtain it. so how does this work? also, I already have a working modem and a fully functional telephone line, can I use the available modem that I have? Do clarify this for me please smile.gif

o and btw, I am really new to all of this, so, forgive me in advance if certain normal or simple terms that you guys use, for me, is somewhat foreign tongue.gif

This post has been edited by piring: Sep 2 2012, 10:21 AM
TSjovenne
post Sep 2 2012, 11:18 AM

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QUOTE(piring @ Sep 2 2012, 10:19 AM)
Hi there. I wanna ask, how does this work? I mean, usually, back in the old days, to get streamyx, we need to go to TM Point/Center to obtain it. so how does this work? also, I already have a working modem and a fully functional telephone line, can I use the available modem that I have? Do clarify this for me please smile.gif

o and btw, I am really new to all of this, so, forgive me in advance if certain normal or simple terms that you guys use, for me, is somewhat foreign tongue.gif
*
Hi,

Nowadays, TM has appointed Authorized Dealer to help them in registration works. The system we are using is the with TM point smile.gif

You will get a free wifi modem when you sign up streamyx.
So, no matter you already have it or not, you will still be getting a new modem for free smile.gif
piring
post Sep 2 2012, 11:45 AM

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QUOTE(jovenne @ Sep 2 2012, 11:18 AM)
Hi,

Nowadays, TM has appointed Authorized Dealer to help them in registration works. The system we are using is the with TM point smile.gif

You will get a free wifi modem when you sign up streamyx.
So, no matter you already have it or not, you will still be getting a new modem for free smile.gif
*
I see, so can i get an internet connection by just registering online or must I be present at TM Point to obtain an internet connection? smile.gif
TSjovenne
post Sep 2 2012, 11:49 AM

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QUOTE(piring @ Sep 2 2012, 11:45 AM)
I see, so can i get an internet connection by just registering online or must I be present at TM Point to obtain an internet connection? smile.gif
*
You can get an internet connection without going to TM point smile.gif
I can help you to register your internet connection rclxms.gif
You'll get your streamyx within 3-5 days smile.gif and for Unifi is fastest 6 days smile.gif
piring
post Sep 2 2012, 11:55 AM

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ah, that's the reassurance I needed. biggrin.gif kind a hassle to have to go to TM Point. ok, will do. will send u a pm soon for my registry smile.gif
TSjovenne
post Sep 2 2012, 12:06 PM

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QUOTE(piring @ Sep 2 2012, 11:55 AM)
ah, that's the reassurance I needed. biggrin.gif kind a hassle to have to go to TM Point. ok, will do. will send u a pm soon for my registry smile.gif
*
tongue.gif Okay.
You can fill in my e-form instead rclxms.gif

E-Form

Thank you.

Fliztone
post Sep 2 2012, 01:11 PM

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Hey wanted to upgrade mine from rm88/month to 4mbps bb package. Do I need to pay any fees upon the upgrade?
TSjovenne
post Sep 2 2012, 01:27 PM

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QUOTE(Fliztone @ Sep 2 2012, 01:11 PM)
Hey wanted to upgrade mine from rm88/month to 4mbps bb package. Do I need to pay any fees upon the upgrade?
*
Hi, it's free to upgrade from 1mbps to 4mb bb package rclxms.gif
Fliztone
post Sep 2 2012, 01:31 PM

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Cool!! How long can the process be done to upgrade it? Ow and can I call 100 to upgrade? Cause I heard a lot of people say if you call 100 they will install the upgrade within 24 hour. Is that true?
TSjovenne
post Sep 2 2012, 01:44 PM

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QUOTE(Fliztone @ Sep 2 2012, 01:31 PM)
Cool!! How long can the process be done to upgrade it? Ow and can I call 100 to upgrade? Cause  I heard a lot of people say if you call 100 they will install the upgrade within 24 hour. Is that true?
*
Sorry, I am not sure if that true rolleyes.gif

Registering online will takes 3 - 5 days to be done.
Because technician will go to port in port to 4mb and bring a free WiFi modem to you.
Fliztone
post Sep 2 2012, 01:50 PM

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QUOTE(jovenne @ Sep 2 2012, 01:44 PM)
Sorry, I am not sure if that true  rolleyes.gif

Registering online will takes 3 - 5 days to be done.
Because technician will go to port in port to 4mb and bring a free WiFi modem to you.
*
Thanks for the fast reply!! Will send you a e-form towards my upgrade. If the form is missing something please tell me the detail. happy.gifv

This post has been edited by Fliztone: Sep 2 2012, 01:51 PM
piring
post Sep 2 2012, 01:51 PM

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so if i were to register, will a technician still be sent to my house? or there's no need for that? and also, how should i proceed with the payment?
TSjovenne
post Sep 2 2012, 01:54 PM

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QUOTE(piring @ Sep 2 2012, 01:51 PM)
so if i were to register, will a technician still be sent to my house? or there's no need for that? and also, how should i proceed with the payment?
*
Hi, no payment is needed.
You'll be receiving official TM bill next month as usual but the bill will charge you RM 140/ month smile.gif
Yeah, technician will still be sent to your house as you'll be getting a free wifi modem and they need to setup 4mb for you.

piring
post Sep 2 2012, 01:55 PM

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QUOTE(jovenne @ Sep 2 2012, 01:54 PM)
Hi, no payment is needed.
You'll be receiving official TM bill next month as usual but the bill will charge you RM 140/ month smile.gif
Yeah, technician will still be sent to your house as you'll be getting a free wifi modem and they need to setup 4mb for you.
*
but if the modem is already setted-up or so to speak, will they still be sending a technician there?
TSjovenne
post Sep 2 2012, 01:57 PM

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QUOTE(piring @ Sep 2 2012, 01:55 PM)
but if the modem is already setted-up or so to speak, will they still be sending a technician there?
*
Then they will go to setup the dsl box (port in to 4mb from 1mb) only smile.gif
But, how you setted-up without the technician bring it to you?
You'll be getting one for free wor rclxms.gif rclxms.gif
piring
post Sep 2 2012, 02:02 PM

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QUOTE(jovenne @ Sep 2 2012, 01:57 PM)
Then they will go to setup the dsl box (port in to 4mb from 1mb) only  smile.gif
But, how you setted-up without the technician bring it to you?
You'll be getting one for free wor  rclxms.gif  rclxms.gif
*
as I am actually living in a rental house, the previous tenants also had streamyx but now they cancelled their subscription, but leaving all the gadgets and gizmos of sorts there. when we moved in, we applied for a new telephone line and number. thus, still works. so now, we are planning to apply a new Streamyx subscription. that's why I figured, if all is already intact, there shouldn't be any need for a technician to come and set it up smile.gif
TSjovenne
post Sep 2 2012, 02:54 PM

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QUOTE(piring @ Sep 2 2012, 02:02 PM)
as I am actually living in a rental house, the previous tenants also had streamyx but now they cancelled their subscription, but leaving all the gadgets and gizmos of sorts there. when we moved in, we applied for a new telephone line and number. thus, still works. so now, we are planning to apply a new Streamyx subscription. that's why I figured, if all is already intact, there shouldn't be any need for a technician to come and set it up smile.gif
*
Oh ic, so now u want to apply new or upgrade?
No matter you want to upgrade or apply, you'll be getting a new wifi modem. Its free, if you don't want that, you'll still need to pay RM140/month. So, take it as spare in case the modem left spoilt.
piring
post Sep 2 2012, 02:59 PM

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QUOTE(jovenne @ Sep 2 2012, 02:54 PM)
Oh ic, so now u want to apply new or upgrade?
No matter you want to upgrade or apply, you'll be getting a new wifi modem. Its free, if you don't want that, you'll still need to pay RM140/month. So, take it as spare in case the modem left spoilt.
*
now i am to apply a new one smile.gif i see, ok then. will send the application soon smile.gif
TSjovenne
post Sep 2 2012, 03:05 PM

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QUOTE(piring @ Sep 2 2012, 02:59 PM)
now i am to apply a new one smile.gif i see, ok then. will send the application soon smile.gif
*
tongue.gif Okay.
looking forward to hear from you soon smile.gif
Fliztone
post Sep 2 2012, 03:07 PM

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Dear Jovenne, I've send an e-form already please check it happy.gifv

This post has been edited by Fliztone: Sep 2 2012, 03:08 PM
piring
post Sep 2 2012, 03:21 PM

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nvm. I've already sent the form in. do keep me updated smile.gif

This post has been edited by piring: Sep 2 2012, 03:26 PM
TSjovenne
post Sep 2 2012, 03:40 PM

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QUOTE(Fliztone @ Sep 2 2012, 01:50 PM)
Thanks for the fast reply!! Will send you a e-form towards my upgrade. If the form is missing something please tell me the detail. happy.gifv
*
Hi Fliztone,

If you want to upgrade your streamyx, you must use owner's IC to upgrade, in this case is your Mum's IC.
Please provide me your Mum's IC to proceed your registration tongue.gif
Thank you so much thumbup.gif
Fliztone
post Sep 2 2012, 03:42 PM

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QUOTE(jovenne @ Sep 2 2012, 03:40 PM)
Hi Fliztone,

If you want to upgrade your streamyx, you must use owner's IC to upgrade, in this case is your Mum's IC.
Please provide me your Mum's IC to proceed your registration  tongue.gif
Thank you so much  thumbup.gif
*
Darn xD Ok. So do i need to fill in a new form? and Put my mom IC copy?
TSjovenne
post Sep 2 2012, 03:47 PM

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QUOTE(piring @ Sep 2 2012, 03:21 PM)
nvm. I've already sent the form in. do keep me updated smile.gif
*
Registration DONE rclxms.gif rclxms.gif rclxms.gif
Check your email please smile.gif
wootss..


Added on September 2, 2012, 3:50 pm
QUOTE(Fliztone @ Sep 2 2012, 03:42 PM)
Darn xD Ok. So do i need to fill in a new form? and Put my mom IC copy?
*
hahaha..ya! or for your convenience, you just email me your mum's IC.
I will email you a copy of confirmation slip later when I done with registration, and you just attach a copy on it and send back to me, okay? tongue.gif

This post has been edited by jovenne: Sep 2 2012, 03:50 PM
Fliztone
post Sep 2 2012, 03:56 PM

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QUOTE(jovenne @ Sep 2 2012, 03:47 PM)
Registration DONE  rclxms.gif  rclxms.gif  rclxms.gif
Check your email please smile.gif
wootss..


Added on September 2, 2012, 3:50 pm

hahaha..ya! or for your convenience, you just email me your mum's IC.
I will email you a copy of confirmation slip later when I done with registration, and you just attach a copy on it and send back to me, okay?  tongue.gif
*
OK will do. Email sent to : jovenne_beckham@hotmail.com happy.gifv
TSjovenne
post Sep 2 2012, 04:00 PM

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QUOTE(Fliztone @ Sep 2 2012, 03:56 PM)
OK will do. Email sent to : jovenne_beckham@hotmail.com happy.gifv
*
Okay, received cool2.gif
piring
post Sep 2 2012, 04:05 PM

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QUOTE(jovenne @ Sep 2 2012, 03:47 PM)
Registration DONE  rclxms.gif  rclxms.gif  rclxms.gif
Check your email please smile.gif
wootss..
there's a tel no. there. if say i already have it, will it be change to that one u just gave me? or that one is pre-included?
TSjovenne
post Sep 2 2012, 04:09 PM

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QUOTE(piring @ Sep 2 2012, 04:05 PM)
there's a tel no. there. if say i already have it, will it be change to that one u just gave me? or that one is pre-included?
*
You already have it? blush.gif
Ops, then I will need to cancel and re-apply if you want to use that phone number to apply.
May I know that number is under whose name? Will the owner of the phone cancel the phone number?
You want to use that number?
piring
post Sep 2 2012, 04:16 PM

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QUOTE(jovenne @ Sep 2 2012, 04:09 PM)
You already have it?  blush.gif
Ops, then I will need to cancel and re-apply if you want to use that phone number to apply.
May I know that number is under whose name? Will the owner of the phone cancel the phone number?
You want to use that number?
*
already pm-ed u the number smile.gif
TSjovenne
post Sep 2 2012, 04:19 PM

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QUOTE(piring @ Sep 2 2012, 04:16 PM)
already pm-ed u the number smile.gif
*
Pmed already?
I didn't get your PM yet.
Do you mind to PM again? tongue.gif
piring
post Sep 2 2012, 04:19 PM

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QUOTE(jovenne @ Sep 2 2012, 04:19 PM)
Pmed already?
I didn't get your PM yet.
Do you mind to PM again?  tongue.gif
*
haha. sure biggrin.gif

o and btw, where am I suppose to use the streamyx login, email login and also Tm WiFi logins?

This post has been edited by piring: Sep 2 2012, 04:23 PM
TSjovenne
post Sep 2 2012, 04:28 PM

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QUOTE(piring @ Sep 2 2012, 04:19 PM)
haha. sure biggrin.gif

o and btw, where am I suppose to use the streamyx login, email login and also Tm WiFi logins?
*
Hehehe, the streamyx login ID is to use to connect your streamyx with the modem,
email is for TM email [Link to Email] and TM wifi login is when you see this : user posted image rclxms.gif
piring
post Sep 2 2012, 04:30 PM

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QUOTE(jovenne @ Sep 2 2012, 04:28 PM)
Hehehe, the streamyx login ID is to use to connect your streamyx with the modem,
email is for TM email [Link to Email] and TM wifi login is when you see this : user posted image  rclxms.gif
*
aahhhh. I see. tongue.gif sorry, still new and learning biggrin.gif but thanks!

also, quite a fast response from seller. thanks alot! really appreciate it smile.gif
Fliztone
post Sep 2 2012, 04:43 PM

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Dear Jovenne, Please Update me on my upgrade. Huhu congratz piring ^^
TSjovenne
post Sep 2 2012, 04:48 PM

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QUOTE(Fliztone @ Sep 2 2012, 04:43 PM)
Dear Jovenne, Please Update me on my upgrade. Huhu congratz piring ^^
*
Don't worry, I will sure update you with the latest news tongue.gif
hahaha...yaya congratzz piring rclxms.gif rclxms.gif rclxms.gif


Added on September 2, 2012, 4:52 pm
QUOTE(piring @ Sep 2 2012, 04:30 PM)
aahhhh. I see. tongue.gif sorry, still new and learning biggrin.gif but thanks!

also, quite a fast response from seller. thanks alot! really appreciate it smile.gif
*
no worries. Its my job to clarify to make you clear.
Do not hesitate to contact me for more info icon_rolleyes.gif icon_rolleyes.gif icon_rolleyes.gif

This post has been edited by jovenne: Sep 2 2012, 04:52 PM
annoymous1234
post Sep 2 2012, 04:57 PM

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why my area no 4mbps? haiz..
TSjovenne
post Sep 2 2012, 05:04 PM

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QUOTE(annoymous1234 @ Sep 2 2012, 04:57 PM)
why my area no 4mbps? haiz..
*
There's a few reasons :
1) Your area is too far from Dslam.
2) Your area infrastructure (copper line) is too old to support 4mb.
3) Port full for 4mb
Fliztone
post Sep 2 2012, 05:37 PM

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QUOTE(jovenne @ Sep 2 2012, 04:48 PM)
Don't worry, I will sure update you with the latest news  tongue.gif
hahaha...yaya congratzz piring  rclxms.gif  rclxms.gif  rclxms.gif


Ok. Will be wiating and thanx for the fast reply

This post has been edited by Fliztone: Sep 2 2012, 05:38 PM
TSjovenne
post Sep 3 2012, 10:35 AM

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QUOTE(Fliztone @ Sep 2 2012, 05:37 PM)
Ok. Will be wiating and thanx for the fast reply
*
Finally successfully registered rclxm9.gif rclxm9.gif
thumbup.gif thumbup.gif
tkh218
post Sep 3 2012, 12:54 PM

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hi~i got some question about unifi?
1.can i maintain my old phone number without rental
2.streamyx upgrade to unifi,my streamyx is auto terminate or need to go tm point terminate
3.can i select unifi phone number?
TSjovenne
post Sep 3 2012, 01:03 PM

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QUOTE(tkh218 @ Sep 3 2012, 12:54 PM)
hi~i got some question about unifi?
1.can i maintain my old phone number without rental
2.streamyx upgrade to unifi,my streamyx is auto terminate or need  to go tm point terminate
3.can i select unifi phone number?
*
Hi,

1. Yes, you can keep your old number for free.

2. I will select auto termination during registration, however, this is your contractor's job to terminate it.
If your contractor do not want to terminate for you, you will need to go to TM point.
*Remind your contract on termination job when they go to install Unifi for you*

3. Yup, for the last four digits. But, it depends on the availability. So, please give me a few choices to choose smile.gif

Thank you.
tkh218
post Sep 3 2012, 02:04 PM

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QUOTE(jovenne @ Sep 3 2012, 01:03 PM)
Hi,

1. Yes, you can keep your old number for free.

2. I will select auto termination during registration, however, this is your contractor's job to terminate it.
If your contractor do not want to terminate for you, you will need to go to TM point.
*Remind your contract on termination job when they go to install Unifi for you*

3. Yup, for the last four digits. But, it depends on the availability. So, please give me a few choices to choose smile.gif

Thank you.
*
but i hear my fren say 1st month need to pay rental,and then 2nd month only free,is that like that?the last 4 digits can pick super beautiful,like 8888,**88?last 2week got tm contractor pull the fibre optic cable behind my house,but i duno can upgrade or not,because i check tm website my area is not yet coverage~so sry,asking you so many question u~
TSjovenne
post Sep 3 2012, 02:13 PM

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QUOTE(tkh218 @ Sep 3 2012, 02:04 PM)
but i hear my fren say 1st month need to pay rental,and then 2nd month only free,is that like that?the last 4 digits can pick super beautiful,like 8888,**88?last 2week got tm contractor pull the fibre optic cable behind my house,but i duno can upgrade or not,because i check tm website my area is not yet coverage~so sry,asking you so many question u~
*
You've used it even 1 day of the line, you'll be charged RM 25 for one month only.
Hahaha, super beautiful number will not be available since so many ppl will want this and already taken by others.
**88 can try to search smile.gif
Since contractor just pulled the infrastructure, it Won't be so fast open for registration. tongue.gif
No worries, my pleasure to answer your doubt ^^
annas473
post Sep 3 2012, 02:47 PM

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hai

i already fill up the e-registration on behalf of my friend

anything else u can call his number for further inquiries

biggrin.gif

Afiq VIP5
TSjovenne
post Sep 3 2012, 02:50 PM

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QUOTE(annas473 @ Sep 3 2012, 02:47 PM)
hai

i already fill up the e-registration on behalf of my friend

anything else u can call his number for further inquiries

biggrin.gif

Afiq VIP5
*
Got your application smile.gif
Proceeding for you now tongue.gif
annas473
post Sep 3 2012, 02:53 PM

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From: KUALA LUMPUR



QUOTE(jovenne @ Sep 3 2012, 02:50 PM)
Got your application smile.gif
Proceeding for you now  tongue.gif
*
biggrin.gif thx
TSjovenne
post Sep 3 2012, 03:07 PM

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QUOTE(annas473 @ Sep 3 2012, 02:53 PM)
biggrin.gif thx
*
Bro, registration successfully DONE rclxms.gif rclxms.gif
tkh218
post Sep 3 2012, 03:19 PM

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QUOTE(jovenne @ Sep 3 2012, 02:13 PM)
You've used it even 1 day of the line, you'll be charged RM 25 for one month only.
Hahaha, super beautiful number will not be available since so many ppl will want this and already taken by others.
**88 can try to search smile.gif
Since contractor just pulled the infrastructure, it Won't be so fast open for registration.  tongue.gif
No worries, my pleasure to answer your doubt ^^
*
oh no~mean i still need to wait!
TSjovenne
post Sep 3 2012, 03:29 PM

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QUOTE(tkh218 @ Sep 3 2012, 03:19 PM)
oh no~mean i still need to wait!
*
But, I can check for you to confirm tongue.gif
Please PM me your address smile.gif
tkh218
post Sep 3 2012, 03:36 PM

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QUOTE(jovenne @ Sep 3 2012, 03:29 PM)
But, I can check for you to confirm  tongue.gif
Please PM me your address smile.gif
*
pls check PM ~~

This post has been edited by tkh218: Sep 3 2012, 03:58 PM
TSjovenne
post Sep 3 2012, 03:50 PM

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QUOTE(tkh218 @ Sep 3 2012, 03:36 PM)
PM JOR~~
*
Bro, no pm received from you flex.gif
Fliztone
post Sep 3 2012, 07:26 PM

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This is the best agent that I've meet!!! He'll help you out even if it took him days to solve it!!! He solve my problem within 24 hours!!! From 1mbps to 4mbps!!! Well recommended for those who is lazy to go TMPoint!!!! Easy and fast!! World Class Agent he'll inform you with the latest news with your package!!! THANX Jovenne!!!!
TSjovenne
post Sep 3 2012, 07:32 PM

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QUOTE(Fliztone @ Sep 3 2012, 07:26 PM)
This is the best agent that I've meet!!! He'll help you out even if it took him days to solve it!!! He solve my problem within 24 hours!!! From 1mbps to 4mbps!!! Well recommended for those who is lazy to go TMPoint!!!! Easy and fast!! World Class Agent he'll inform you with the latest news with your package!!! THANX Jovenne!!!!
*
Thank you for your support! thumbup.gif thumbup.gif

catacomb
post Sep 11 2012, 10:54 PM

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Jovenne really redefine the services provided by Malaysian. She is super helpful, responds to every stupid questions I threw at her even at odd hours like 2am (but please spare a thought for her also smile.gif ). She even advice me what needs to be done when my unit wasn't servicable by Unifi. I finally managed to get it resgister and activation will be this Sunday. Kudos to her rclxms.gif icon_rolleyes.gif
TSjovenne
post Sep 12 2012, 12:55 PM

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QUOTE(catacomb @ Sep 11 2012, 10:54 PM)
Jovenne really redefine the services provided by Malaysian. She is super helpful, responds to every stupid questions I threw at her even at odd hours like 2am (but please spare a thought for her also smile.gif ). She even advice me what needs to be done when my unit wasn't servicable by Unifi. I finally managed to get it resgister and activation will be this Sunday. Kudos to her  rclxms.gif  icon_rolleyes.gif
*
Thank you so much for your support bro tongue.gif
Anything just whatsapp me, will be available for you to ask anytime brows.gif
Hwoarang45
post Sep 12 2012, 02:27 PM

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when will my area have unifi coverage? i been spamming their online site almost daily

my road is lorong bercham 5 , in ipoh, thanks,
TSjovenne
post Sep 12 2012, 02:41 PM

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QUOTE(Hwoarang45 @ Sep 12 2012, 02:27 PM)
when will my area have unifi coverage? i been spamming their online site almost daily

my road is lorong bercham 5 , in ipoh, thanks,
*
Sorry, I am not sure when UniFi will be available at lorong bercham 5.

catacomb
post Sep 12 2012, 08:17 PM

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QUOTE(jovenne @ Sep 12 2012, 12:55 PM)
Thank you so much for your support bro  tongue.gif
Anything just whatsapp me, will be available for you to ask anytime  brows.gif
*
lol you welcome. Aiyah I paiseh already to keep on messaging you. Anyway will see this Sunday how it goes smile.gif
TSjovenne
post Sep 13 2012, 12:10 PM

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QUOTE(catacomb @ Sep 12 2012, 08:17 PM)
lol you welcome. Aiyah I paiseh already to keep on messaging you. Anyway will see this Sunday how it goes smile.gif
*
No worries, don't paiseh icon_idea.gif icon_idea.gif icon_idea.gif
Do update me with the installation matter. wootsss smile.gif
santaclaus
post Sep 13 2012, 01:47 PM

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didn't get jovene to upgrade bcoz kena con by my own father ....

juz wanna drop by to say sorry jovene ....

i had submitted tons of questions and every1 was answered promptly n fast. realli 2 thumbs up for the service.

once again jovene im truly sorry for the troubles.
TSjovenne
post Sep 13 2012, 02:00 PM

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QUOTE(santaclaus @ Sep 13 2012, 01:47 PM)
didn't get jovene to upgrade bcoz kena con by my own father ....

juz wanna drop by to say sorry jovene ....

i had submitted tons of questions and every1 was answered promptly n fast. realli 2 thumbs up for the service.

once again jovene im truly sorry for the troubles.
*
No worries santa clause smile.gif
I am very keen to answer your questions =D
Merry Christmas Hohohohooo ^.^
skylinelover
post Sep 13 2012, 06:15 PM

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hey jovenne. i drop u PM. please check. biggrin.gif
TSjovenne
post Sep 13 2012, 06:18 PM

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QUOTE(skylinelover @ Sep 13 2012, 06:15 PM)
hey jovenne. i drop u PM. please check. biggrin.gif
*
Hi,

I got your PM smile.gif
Check it for you now tongue.gif
skylinelover
post Sep 13 2012, 06:58 PM

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QUOTE(jovenne @ Sep 13 2012, 06:18 PM)
Hi,

I got your PM smile.gif
Check it for you now  tongue.gif
*
woohoo i m very satisfied that i m 80% certain i can get 4mbps liao rclxm9.gif y u start your service so late dear jovenne sad.gif i have been harassing my previous streamyx agent 3 times last year with the same dam answer from him NOT AVAILABLE mad.gif had u open shop s early s june last year,,,i would not b suffering slowness 4 more than 1 year already rclxub.gif anyway i just want 2 say that u give fast response n i m going 2 patronize u s soon s possible 4 that rclxms.gif

This post has been edited by skylinelover: Sep 13 2012, 07:00 PM
TSjovenne
post Sep 13 2012, 07:14 PM

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QUOTE(skylinelover @ Sep 13 2012, 06:58 PM)
woohoo i m very satisfied that i m 80% certain i can get 4mbps liao rclxm9.gif y u start your service so late dear jovenne sad.gif i have been harassing my previous streamyx agent 3 times last year with the same dam answer from him NOT AVAILABLE mad.gif had u open shop s early s june last year,,,i would not b suffering slowness 4 more than 1 year already rclxub.gif anyway i just want 2 say that u give fast response n i m going 2 patronize u s soon s possible 4 that rclxms.gif
*
Hehehe..thanks for your support bro! I will let you know tomorrow and I hope the result won't let you down smile.gif smile.gif
skylinelover
post Sep 14 2012, 10:05 PM

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QUOTE(jovenne @ Sep 13 2012, 07:14 PM)
Hehehe..thanks for your support bro! I will let you know tomorrow and I hope the result won't let you down smile.gif smile.gif
*
aww man! i got the bad result today from u sadly. cry.gif

anyway, i must say every time i ask u some questions, u will answer it very promptly n detailed. i really should give u 2 thumbs up 4 giving this high quality service. rclxms.gif

even i not able 2 upgrade 2 faster BD plan, i still give u props 4 your great service n i will recommend u 2 the rest of my contacts. thumbup.gif
tkh218
post Sep 23 2012, 01:21 PM

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hi,my friend ask me to ask you,now his house is using tm prepaid,can apply streamyx?
TSjovenne
post Sep 23 2012, 02:58 PM

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QUOTE(tkh218 @ Sep 23 2012, 01:21 PM)
hi,my friend ask me to ask you,now his house is using tm prepaid,can apply streamyx?
*
Hi, he needs to go TM point to change his prepaid phone number to normal one if he wants to use back the phone number. If not, just apply a new number with streamyx, which named blockbuster deal.
GaaraDeserT
post Sep 25 2012, 04:51 PM

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Hi, I am actually interested in upgrading to UniFi VIP5 but am aware that the place I live in do not have much internet users (not even streamyx) so maybe TM did not concentrate on installing UniFi over there. I even had a friend who works in TM checked for me so now I'll try to stick with BB 4Mbps upgrade - will this come with the SuperDeals upgrade promotion without a modem? I have just submitted my application. Will Inbox you my name so you can check out for me?

One thing needed to ask if the Super Upgrade Deals involved - what does the Super Deals 8 mean? from 1st month onwards 130? Which means 4 months later it'll be back to 140? or permanently 130? yawn.gif
TSjovenne
post Sep 25 2012, 05:54 PM

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QUOTE(GaaraDeserT @ Sep 25 2012, 04:51 PM)
Hi, I am actually interested in upgrading to UniFi VIP5 but am aware that the place I live in do not have much internet users (not even streamyx) so maybe TM did not concentrate on installing UniFi over there. I even had a friend who works in TM checked for me so now I'll try to stick with BB 4Mbps upgrade - will this come with the SuperDeals upgrade promotion without a modem? I have just submitted my application. Will Inbox you my name so you can check out for me?

One thing needed to ask if the Super Upgrade Deals involved - what does the Super Deals 8 mean? from 1st month onwards 130? Which means 4 months later it'll be back to 140? or permanently 130? yawn.gif
*
Bro, regarding to your upgrade case, there's no either unifi or streamyx 4MB.
You have to stick to BB 1mbps and wait for UniFi to come cry.gif cry.gif
sorry sad.gif
djlah
post Sep 26 2012, 06:40 PM

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instant response, many thanks to jovenne !!! notworthy.gif notworthy.gif
I got my streamyx installed very quickly today thumbup.gif

MrNice
post Sep 28 2012, 10:26 PM

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Can you check for me if this address can support BB 4Mbps? address: block E9 section 2 wangsa maju area. thank you.
TSjovenne
post Sep 28 2012, 11:56 PM

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QUOTE(MrNice @ Sep 28 2012, 10:26 PM)
Can you check for me if this address can support BB 4Mbps? address: block E9 section 2 wangsa maju area.  thank you.
*
MrNice, I am so sorry, the portal is currently under maintenance, I couldn't check it for you now.
I will check it for you tomorrow tongue.gif
Sorry...

Btw, are you going to upgrade your current streamyx or new application?
FYI, UniFi is available at your building rclxm9.gif


Added on September 29, 2012, 10:33 am
QUOTE(MrNice @ Sep 28 2012, 10:26 PM)
Can you check for me if this address can support BB 4Mbps? address: block E9 section 2 wangsa maju area.  thank you.
*
Bro, 4mb is available at your building smile.gif

This post has been edited by jovenne: Sep 29 2012, 10:33 AM
MrNice
post Oct 3 2012, 04:09 PM

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QUOTE(jovenne @ Sep 28 2012, 11:56 PM)
MrNice, I am so sorry, the portal is currently under maintenance, I couldn't check it for you now.
I will check it for you tomorrow  tongue.gif
Sorry...

Btw, are you going to upgrade your current streamyx or new application?
FYI, UniFi is available at your building  rclxm9.gif


Added on September 29, 2012, 10:33 am

Bro, 4mb is available at your building smile.gif
*
I received a letter from TM that they can not provide a 4Mbps in my area mad.gif
So its sad to say "bye bye" cry.gif if they can not solve my internet connection speed.
TSjovenne
post Oct 3 2012, 05:22 PM

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QUOTE(MrNice @ Oct 3 2012, 04:09 PM)
I received a letter from TM that they can not provide a 4Mbps in my area mad.gif
So its sad to say "bye bye" cry.gif  if they can not solve my internet connection speed.
*
what did they said and what are the reasons?
enqvist
post Oct 4 2012, 09:28 AM

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please kindly check for me below two location got 2mb or 4mb connection?
plan to upgrade from 1mb to 4mb/2mb, thanks
1. solok pemancar, gelugor, 11700, penang
2. jalan pokok ceri, air itam, 11500, penang
TSjovenne
post Oct 4 2012, 01:07 PM

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QUOTE(enqvist @ Oct 4 2012, 09:28 AM)
please kindly check for me below two location got 2mb or 4mb connection?
plan to upgrade from 1mb to 4mb/2mb, thanks
1. solok pemancar, gelugor, 11700, penang
2. jalan pokok ceri, air itam, 11500, penang
*
Upon checking, 4mb is available at solok pemancar, not available at address 2.
Thank you.
enqvist
post Oct 4 2012, 04:17 PM

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may i know address 2 can support up to what speed?
my case a bit special, i will stay at address 1 untill feb 2013 after that i will move to address 2, if i apply 4mb now, when i move back to address 2 can i downgrade? or they will penalty me?

TSjovenne
post Oct 4 2012, 04:31 PM

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QUOTE(enqvist @ Oct 4 2012, 04:17 PM)
may i know address 2 can support up to what speed?
my case a bit special, i will stay at address 1 untill feb 2013 after that i will move to address 2, if i apply 4mb now, when i move back to address 2 can i downgrade? or they will penalty me?
*
There will be a relocation fee and re-activation fee for relocation.
I am not sure if they will charge you if there's no coverage for 4mb and the account is 4mb.
I don't think they will charge u for that. but, you can call always 100 for confirmation. tongue.gif
stevenkwan
post Oct 4 2012, 07:20 PM

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pm sent to u brother
SimonKuah1544
post Oct 7 2012, 10:24 PM

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Hi Jovenne!
I'm new here and got few questions before applying for VIP5. Currently I'm using streamyx under my name while the phone line is under my landlord. 1. Can I apply Unifi under my name or need to be under the landlord's name? 2. if to maintain the existing phone number (due to nice no.), I will have to get a new Unifi phone no. and since I'm staying in a condo., is my unit allow to have 2 phone lines cos early on this forum did mention a high rise buildings are not allow to have 2 phone lines? Please help... I need Unifi desperately .... thanks!
TSjovenne
post Oct 8 2012, 02:48 AM

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Hi,

Regarding to your question about upgrading streamyx to unifi, you have to use ur IC to upgrade instead of ur landlord. You can maintain current number and will get a new number from unifi. You can have two numbers at a same time smile.gif
SUSnewly wed duck
post Oct 14 2012, 05:13 PM

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hi..
can i dont want iptv for vip5?
just want internet..

thanks..
TSjovenne
post Oct 14 2012, 05:35 PM

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QUOTE(newly wed duck @ Oct 14 2012, 05:13 PM)
hi..
can i dont want iptv for vip5?
just want internet..

thanks..
*
Hi,

The hypp tv is free for you, just take it as its free smile.gif

SUSnewly wed duck
post Oct 14 2012, 06:57 PM

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QUOTE(jovenne @ Oct 14 2012, 05:35 PM)
Hi,

The hypp tv is free for you, just take it as its free smile.gif
*
my house dont have tv..
can i put aside the iptv router?
unifi cs say must have tv to test if not they will say uneligible ..
TSjovenne
post Oct 14 2012, 07:46 PM

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QUOTE(newly wed duck @ Oct 14 2012, 06:57 PM)
my house dont have tv..
can i put aside the iptv router?
unifi cs say must have tv to test if not they will say uneligible ..
*
Hi,

Ya, they need a tv to activate your hypp tv acc.
You can actually borrow a TV from your friend or neighbour if you know them, after everything installed, give back them smile.gif

SUSnewly wed duck
post Oct 15 2012, 12:10 AM

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QUOTE(jovenne @ Oct 14 2012, 07:46 PM)
Hi,

Ya, they need a tv to activate your hypp tv acc.
You can actually borrow a TV from your friend or neighbour if you know them, after everything installed, give back them smile.gif
*
if i dont want can?..
TSjovenne
post Oct 15 2012, 12:41 AM

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QUOTE(newly wed duck @ Oct 15 2012, 12:10 AM)
if i dont want can?..
*
Hi,

Some contractor will install without a TV (maybe the contractor wil bting one along for activation), but some don't sad.gif actually it is because the contractor couldn't claim for their installation job from TM if they did not activate the hypp tv.
SUSnewly wed duck
post Oct 15 2012, 12:46 AM

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QUOTE(jovenne @ Oct 15 2012, 12:41 AM)
Hi,

Some contractor will install without a TV (maybe the contractor wil bting one along for activation), but some don't sad.gif actually it is because the contractor couldn't claim for their installation job from TM if they did not activate the hypp tv.
*
oh.. if i apply thru u can u ask contractor to bring along tv?..
TSjovenne
post Oct 15 2012, 01:28 AM

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QUOTE(newly wed duck @ Oct 15 2012, 12:46 AM)
oh.. if i apply thru u can u ask contractor to bring along tv?..
*
Hi,

I am sorry, I can't because I won't get to know who is your contractor.
However, you can tell him (contractor) that you do not have a TV when he called you before the installation blush.gif
Normally they will call you in 1 or 2 hours before installation.
(Do not tell the UniFi center when they called you for confirmation order *2 - 3 days before you will receive a call from center*)
SUSnewly wed duck
post Oct 15 2012, 01:33 AM

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QUOTE(jovenne @ Oct 15 2012, 01:28 AM)
Hi,

I am sorry, I can't because I won't get to know who is your contractor.
However, you can tell him (contractor) that you do not have a TV when he called you before the installation  blush.gif
Normally they will call you in 1 or 2 hours before installation.
(Do not tell the UniFi center when they called you for confirmation order  *2 - 3 days before you will receive a call from center*)
*
oh.. means unifi centre will call me first, then only the contractor call me?
TSjovenne
post Oct 15 2012, 01:49 AM

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QUOTE(newly wed duck @ Oct 15 2012, 01:33 AM)
oh.. means unifi centre will call me first, then only the contractor call me?
*
Yup unifi centre will call for confirmation order and contractor will call for confirmation time smile.gif
SUSnewly wed duck
post Oct 15 2012, 02:01 AM

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QUOTE(jovenne @ Oct 15 2012, 01:49 AM)
Yup unifi centre will call for confirmation order and contractor will call for confirmation time smile.gif
*
ok thanks! will let u know when i move my house
(new house fix unifi smile.gif
TSjovenne
post Oct 15 2012, 02:24 AM

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QUOTE(newly wed duck @ Oct 15 2012, 02:01 AM)
ok thanks! will let u know when i move my house
(new house fix unifi smile.gif
*
Okay dokie smile.gif
Hope to see you soon.
SUSnewly wed duck
post Oct 15 2012, 03:37 AM

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QUOTE(jovenne @ Oct 15 2012, 02:24 AM)
Okay dokie smile.gif
Hope to see you soon.
*
just some final clarification..
where will they start the cable length count?
from the tm box?
or start from your house gate

This post has been edited by newly wed duck: Oct 15 2012, 03:37 AM
TSjovenne
post Oct 15 2012, 03:46 AM

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QUOTE(newly wed duck @ Oct 15 2012, 03:37 AM)
just some final clarification..
where will they start the cable length count?
from the tm box?
or start from your house gate
*
It's 15m of fiber optic cable, 15m phone cable and 30m of casing.
They will start from your house smile.gif
SUSnewly wed duck
post Oct 15 2012, 12:46 PM

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QUOTE(jovenne @ Oct 15 2012, 03:46 AM)
It's 15m of fiber optic cable, 15m phone cable and 30m of casing.
They will start from your house smile.gif
*
from my house meaning total cable length in my house?
what's casing? @@
TSjovenne
post Oct 15 2012, 01:04 PM

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QUOTE(newly wed duck @ Oct 15 2012, 12:46 PM)
from my house meaning total cable length in my house?
what's casing? @@
*
its more than enough for a landed house smile.gif
if condo, its easier coz its using existing vdsl cable.
casing is a case closing the cable to make it nicer wink.gif
SUSnewly wed duck
post Oct 15 2012, 07:19 PM

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QUOTE(jovenne @ Oct 15 2012, 01:04 PM)
its more than enough for a landed house smile.gif
if condo, its easier coz its using existing vdsl cable.
casing is a case closing the cable to make it nicer wink.gif
*
ah ic..
okok 1 last thing laugh.gif
srysry if i ask too much tongue.gif

last thing is can i choose where to put my modem n btu?
TSjovenne
post Oct 15 2012, 07:30 PM

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QUOTE(newly wed duck @ Oct 15 2012, 07:19 PM)
ah ic..
okok 1 last thing  laugh.gif
srysry if i ask too much tongue.gif

last thing is can i choose where to put my modem n btu?
*
hahaha smile.gif no worries.
yeah, u may choose where to put ur modem and btu =)
zhen2710
post Oct 15 2012, 11:43 PM

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I'm interested in applying Unifi VIP 5. I've seen Unifi banner around my neighborhood. Here is my road: Lorong Taman Ipoh 2, Ipoh Garden South
Is it within coverage? Thanks ^^
TSjovenne
post Oct 16 2012, 12:00 AM

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QUOTE(zhen2710 @ Oct 15 2012, 11:43 PM)
I'm interested in applying Unifi VIP 5. I've seen Unifi banner around my neighborhood. Here is my road: Lorong Taman Ipoh 2, Ipoh Garden South
Is it within coverage? Thanks ^^
*
Hi,

I am sorry zhen, UniFi is currently covered up to Lorong Taman Ipoh 1 only cry.gif
SUSnewly wed duck
post Oct 16 2012, 02:35 AM

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QUOTE(jovenne @ Oct 15 2012, 07:30 PM)
hahaha smile.gif no worries.
yeah, u may choose where to put ur modem and btu =)
*
ok.. thanks for being patient with me ^^
do they still use the dir615 RG now?
TSjovenne
post Oct 16 2012, 03:39 AM

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QUOTE(newly wed duck @ Oct 16 2012, 02:35 AM)
ok.. thanks for being patient with me ^^
do they still use the dir615 RG now?
*
welcome smile.gif
Yup, UniFi is still using DIR-615 as their default router.
zhen2710
post Oct 16 2012, 10:43 AM

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QUOTE(jovenne @ Oct 16 2012, 12:00 AM)
Hi,

I am sorry zhen, UniFi is currently covered up to Lorong Taman Ipoh 1 only  cry.gif
*
Sad cry.gif Guess I'll just need to wait until it covers my area.
Thanks smile.gif
dellshioo
post Oct 16 2012, 12:03 PM

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Hello,

if I upgrade from existing old rm88 plan to bb 4mbps, will i get the free modem,phone and ID?

Btw, any rough idea when will unifi reach alor setar,kedah?
TSjovenne
post Oct 16 2012, 02:14 PM

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QUOTE(zhen2710 @ Oct 16 2012, 10:43 AM)
Sad  cry.gif Guess I'll just need to wait until it covers my area.
Thanks  smile.gif
*
Yup, they are working hard to cover all the area.
I will notify you once it is available smile.gif


Added on October 16, 2012, 2:16 pm
QUOTE(dellshioo @ Oct 16 2012, 12:03 PM)
Hello,

if I upgrade from existing old rm88 plan to bb 4mbps, will i get the free modem,phone and ID?

Btw, any rough idea when will unifi reach alor setar,kedah?
*
Hi,

Yes, you will be getting a new wifi modem, cordless phone and TM wifi ID from TM.
I have no idea when will unifi be reaching alor star. Soweee..

This post has been edited by jovenne: Oct 16 2012, 02:16 PM
zhen2710
post Oct 16 2012, 05:36 PM

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QUOTE(jovenne @ Oct 16 2012, 02:14 PM)
Yup, they are working hard to cover all the area.
I will notify you once it is available smile.gif
Then, I might just opt for Streamyx. tongue.gif
What are the procedures? What details that I need to provide?
How about pricing and other charges, I'm going for 1 Mbps package.
Will it be easy to upgrade to Unifi or other BB deals in the future?
Thanks. biggrin.gif
TSjovenne
post Oct 16 2012, 06:28 PM

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QUOTE(zhen2710 @ Oct 16 2012, 05:36 PM)
Then, I might just opt for Streamyx.  tongue.gif
What are the procedures? What details that I need to provide?
How about pricing and other charges, I'm going for 1 Mbps package.
Will it be easy to upgrade to Unifi or other BB deals in the future?
Thanks.  biggrin.gif
*
Yes, it is as easy as Abc bro smile.gif
All you need to do is just fill in my e-form, installation can be done within 3-5 days ^^
zhen2710
post Oct 17 2012, 10:16 AM

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QUOTE(jovenne @ Oct 16 2012, 06:28 PM)
Yes, it is as easy as Abc bro smile.gif
All you need to do is just fill in my e-form, installation can be done within 3-5 days ^^
*
My home line is currently registered under my mom's name, can I applied for Streamyx under my name?
How bout the monthly billing?
Thanks for answering my qs biggrin.gif
TSjovenne
post Oct 17 2012, 11:20 AM

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QUOTE(zhen2710 @ Oct 17 2012, 10:16 AM)
My home line is currently registered under my mom's name, can I applied for Streamyx under my name?
How bout the monthly billing?
Thanks for answering my qs  biggrin.gif
*
Yes you can smile.gif
You will register bb deal, so the homeline will be included in the package. The monthly bill is depends on the package you sign up. The first bill will charge you one momth in advance smile.gif (Only first month)

zhen2710
post Oct 18 2012, 10:30 AM

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QUOTE(jovenne @ Oct 17 2012, 11:20 AM)
Yes you can smile.gif
You will register bb deal, so the homeline will be included in the package. The monthly bill is depends on the package you sign up. The first bill will charge you one momth in advance smile.gif (Only first month)
*
So it means that I will apply for a new fix line as well?
Since I'm selecting BB 1Mbps, so the first month billing is how much? Will the advance payment be deducted for the following months? smile.gif
Thanks ^^
TSjovenne
post Oct 18 2012, 10:54 AM

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QUOTE(zhen2710 @ Oct 18 2012, 10:30 AM)
So it means that I will apply for a new fix line as well?
Since I'm selecting BB 1Mbps, so the first month billing is how much? Will the advance payment be deducted for the following months?  smile.gif
Thanks ^^
*
Hi,

No, u can use back your mom's homeline to apply smile.gif so your mom can save the monthly rental of RM 25 as it will be included in the bb deal monthly usage.

The advance payment is the payment for second month. The second month bill's is payment for third month.

Eg.

First bill: RM 110 1st month usage + RM110 2nd month in advance + RM 10 stamp duty

Second bill: RM 110 3rd month usge

3rd bill: RM110 4th month usage

RM 110 is bb deal 1mbps smile.gif
zhen2710
post Oct 18 2012, 11:42 AM

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QUOTE(jovenne @ Oct 18 2012, 10:54 AM)
Hi,

No, u can use back your mom's homeline to apply smile.gif so your mom can save the monthly rental of RM 25 as it will be included in the bb deal monthly usage.

The advance payment is the payment for second month. The second month bill's is payment for third month.

Eg.

First bill: RM 110 1st month usage + RM110 2nd month in advance + RM 10 stamp duty

Second bill: RM 110 3rd month usge

3rd bill: RM110 4th month usage

RM 110 is bb deal 1mbps smile.gif
*
Thanks for your answer. I've already submitted the form to you. Please do tell me if I miss out any info.
Thanks ya ^^
TSjovenne
post Oct 18 2012, 11:52 AM

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QUOTE(zhen2710 @ Oct 18 2012, 11:42 AM)
Thanks for your answer. I've already submitted the form to you. Please do tell me if I miss out any info.
Thanks ya ^^
*
E-form received. Thanks.
amadeo
post Oct 19 2012, 02:53 PM

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Jovenne, do you also provide TM Homeline registration?
TSjovenne
post Oct 19 2012, 02:59 PM

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QUOTE(amadeo @ Oct 19 2012, 02:53 PM)
Jovenne, do you also provide TM Homeline registration?
*
Hi Amadeo,

Yes, I do icon_rolleyes.gif
Do you want to apply Homeline?
amadeo
post Oct 19 2012, 03:05 PM

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Already pm you regarding the matter laugh.gif
TSjovenne
post Oct 19 2012, 03:13 PM

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QUOTE(amadeo @ Oct 19 2012, 03:05 PM)
Already pm you regarding the matter laugh.gif
*
PM replied tongue.gif
amadeo
post Oct 20 2012, 04:05 PM

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E-Form sent laugh.gif .. hope everything goes well..
TSjovenne
post Oct 20 2012, 08:30 PM

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QUOTE(amadeo @ Oct 20 2012, 04:05 PM)
E-Form sent laugh.gif .. hope everything goes well..
*
E-Form received tongue.gif
zhen2710
post Oct 22 2012, 10:50 AM

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QUOTE(jovenne @ Oct 18 2012, 11:52 AM)
E-form received. Thanks.
*
Thank you very much for your great service. Everything was settle within 3 days. rclxms.gif
Please do inform me once Unifi is availabe in my area ya. biggrin.gif

TSjovenne
post Oct 22 2012, 11:03 AM

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QUOTE(zhen2710 @ Oct 22 2012, 10:50 AM)
Thank you very much for your great service. Everything was settle within 3 days.  rclxms.gif
Please do inform me once Unifi is availabe in my area ya.  biggrin.gif
*
Thank you for your support!
Yeah, I will inform you when UniFi arrived at your area rclxms.gif
Enjoy your internet thumbup.gif
amadeo
post Oct 23 2012, 11:18 AM

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Fuh.. wanna complaint lah for Jovenne service.. tongue.gif ..
Your service is too fast too furious lah laugh.gif .. sent form on Sunday for Homeline + 4mbps streamyx combo and all job done by today!!! .. Actually the TM contractor wanna settle everything yesterday but they can't do their job as it's raining heavily here the whole day yesterday..
Anyway, the best reseller i've dealt with .. super highly recommended.. Fast responce to all my queries and pm.. 5 star service notworthy.gif
TSjovenne
post Oct 23 2012, 11:24 AM

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QUOTE(amadeo @ Oct 23 2012, 11:18 AM)
Fuh.. wanna complaint lah for Jovenne service.. tongue.gif ..
Your service is too fast too furious lah laugh.gif .. sent form on Sunday for Homeline + 4mbps streamyx combo and all job done by today!!! .. Actually the TM contractor wanna settle everything yesterday but they can't do their job as it's raining heavily here the whole day yesterday.. 
Anyway, the best reseller i've dealt with .. super highly recommended.. Fast responce to all my queries and pm.. 5 star service notworthy.gif
*
Fuiyohhhhh....terkejut ambo tongue.gif
thank you for your support man!!! icon_rolleyes.gif
Hope I can serve you again in one day when UniFi arrived at your area thumbup.gif
amadeo
post Oct 23 2012, 11:28 AM

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QUOTE(jovenne @ Oct 23 2012, 11:24 AM)
Fuiyohhhhh....terkejut ambo  tongue.gif
thank you for your support man!!!  icon_rolleyes.gif
Hope I can serve you again in one day when UniFi arrived at your area  thumbup.gif
*
Actually i'm surprised that the contractor said that my line is already on fiber back end (according to TM SAMS they said).. so when UNIFI arrives here, you bet who i wanna call to upgrade my line to UNIFI laugh.gif
TSjovenne
post Oct 23 2012, 11:49 AM

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QUOTE(amadeo @ Oct 23 2012, 11:28 AM)
Actually i'm surprised that the contractor said that my line is already on fiber back end (according to TM SAMS they said).. so when UNIFI arrives here, you bet who i wanna call to upgrade my line to UNIFI  laugh.gif
*
MEEEEEEEEEEEEEEEEEEE tongue.gif tongue.gif (very confidently said)
SUSnewly wed duck
post Oct 30 2012, 01:01 AM

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heyy,
gonna move house soon, hopefully early of nov can pasang liao

i heard tm got new router, can get ka? tongue.gif

oh and if i dun have tv, can i request contractor bring tv?

thanks!
TSjovenne
post Oct 30 2012, 01:09 AM

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QUOTE(newly wed duck @ Oct 30 2012, 01:01 AM)
heyy,
gonna move house soon, hopefully early of nov can pasang liao

i heard tm got new router, can get ka? tongue.gif

oh and if i dun have tv, can i request contractor bring tv?

thanks!
*
ya..can can pasang on early of nov smile.gif
yup hua wei modem, but i m not sure if you will get new router..haha..depends on ur contractor.

You must tell the contractor that u dun hv tv when he called u. (dun tell unifi center when they called u for confirmation ya! hehe)
SUSnewly wed duck
post Oct 30 2012, 03:03 AM

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QUOTE(jovenne @ Oct 30 2012, 01:09 AM)
ya..can can pasang on early of nov smile.gif
yup hua wei modem, but i m not sure if you will get new router..haha..depends on ur contractor.

You must tell the contractor that u dun hv tv when he called u. (dun tell unifi center when they called u for confirmation ya! hehe)
*
u mean dont tell unifi centre that i told contractor i dun have tv? hmm.gif
TSjovenne
post Oct 30 2012, 12:02 PM

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QUOTE(newly wed duck @ Oct 30 2012, 03:03 AM)
u mean dont tell unifi centre that i told contractor i dun have tv?  hmm.gif
*
hahaa...unifi centre will call you before the contractor.
So when the centre call you for confirmation, do not mention about TV. Only tell ths contractor when he call u (on the day of installation).
shikamaruam
post Oct 30 2012, 12:40 PM

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hi jovenne...

can i upgrade my current 384kbps to 1mbps package with u instead?thanks.
if yes, plz pm me the details.thanks
TSjovenne
post Oct 30 2012, 02:22 PM

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QUOTE(shikamaruam @ Oct 30 2012, 12:40 PM)
hi jovenne...

can i upgrade my current 384kbps to 1mbps package with u instead?thanks.
if yes, plz pm me the details.thanks
*
yes my deae. All you need to do is fill in my e-form to proceed your order smile.gif
shivanggy
post Nov 1 2012, 04:53 PM

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Jovenne was super fast in getting things up. Spoke over the phone on my request and got the form emailed to me on the same day.
I had even receive a follow-up SMS and calls from her on the application form if it has been filled up.
Hats off to you Jovenne. I would strongly recommend to anyone out there to look for Jovenne should you want to subscribe to UniFi.
Guaranteed no regrets but a smooth and super efficient commitment by her.
dellshioo
post Nov 2 2012, 04:59 PM

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Hi,

If I subscribe to 1 mbps bb deal and later not satisfy with the speed, can I upgrade to 4 mbps within the contract period? Any additional charge?

How about the other way round, downgrade from 4mbps to 1mbps within contract period?
TSjovenne
post Nov 2 2012, 05:03 PM

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QUOTE(dellshioo @ Nov 2 2012, 04:59 PM)
Hi,

If I subscribe to 1 mbps bb deal and later not satisfy with the speed, can I upgrade to 4 mbps within the contract period? Any additional charge?

How about the other way round, downgrade from 4mbps to 1mbps within contract period?
*
Hi,

Only upgrade is allowed tongue.gif
You can only upgrade your streamyx after 3 months from activation date without any additional charge smile.gif
dellshioo
post Nov 2 2012, 06:41 PM

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QUOTE(jovenne @ Nov 2 2012, 05:03 PM)
Hi,

Only upgrade is allowed  tongue.gif
You can only upgrade your streamyx after 3 months from activation date without any additional charge  smile.gif
*
Thanks for the quick reply.

Can you help check my area support 4mpbs or not?
OR I have to visit TM point?
TSjovenne
post Nov 2 2012, 07:04 PM

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QUOTE(dellshioo @ Nov 2 2012, 06:41 PM)
Thanks for the quick reply.

Can you help check my area support 4mpbs or not?
OR I have to visit TM point?
*
You're welcome smile.gif
Yeah, I can check for you. Please PM your full address to check if 4mb is available.
dellshioo
post Nov 2 2012, 10:55 PM

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QUOTE(jovenne @ Nov 2 2012, 07:04 PM)
You're welcome smile.gif
Yeah, I can check for you. Please PM your full address to check if 4mb is available.
*
PM sent.

Please check and thank you.
shikamaruam
post Nov 4 2012, 08:47 AM

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hi jovenne, i have emailed u the upgrade application from 384 to 1mbps...thanks
TSjovenne
post Nov 4 2012, 01:04 PM

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QUOTE(shikamaruam @ Nov 4 2012, 08:47 AM)
hi jovenne, i have emailed u the upgrade application from 384 to 1mbps...thanks
*
Successfully done tongue.gif
Please check your email brows.gif
SUSnewly wed duck
post Nov 4 2012, 02:58 PM

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hi, another question! tongue.gif

the installation is free right?
when is the first bill?

TSjovenne
post Nov 4 2012, 03:08 PM

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QUOTE(newly wed duck @ Nov 4 2012, 02:58 PM)
hi, another question! tongue.gif

the installation is free right?
when is the first bill?
*
Yup, installation fee is free of charge.
The first bill is 2weeks - 1month after installation tongue.gif
SUSnewly wed duck
post Nov 4 2012, 04:01 PM

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QUOTE(jovenne @ Nov 4 2012, 03:08 PM)
Yup, installation fee is free of charge.
The first bill is 2weeks - 1month after installation  tongue.gif
*
if 2 weeks.. means 2nd bill is 1 month after the fist bill or early of next month?
TSjovenne
post Nov 4 2012, 04:17 PM

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QUOTE(newly wed duck @ Nov 4 2012, 04:01 PM)
if 2 weeks.. means 2nd bill is 1 month after the fist bill or early of next month?
*
Hi,

it actually depends on your billing cycle smile.gif
yup, if 2 weeks, 2nd bikk will be one month after the first bill.
The wil proratwd the first bill for you
lookman_kim
post Nov 8 2012, 04:18 PM

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hello i want to ask something,,,can i speak in malay or not?? rclxub.gif
i subcribe a 5++ kbps like that in year 2010,,
this promotion is including with HP notebook..
adding Rm20 in my bill and another rm10
for my fixed call line,,,
so the total for me to pay the bill is plus minus Rm70,,

so it is already 2012,,,
and i want to upgrade my plan to 4mbps,,,

384Kbps rm38
512Kbps rm53
1Mbps rm68
2Mbps rm83
4Mbps rm88

so when i look back at this package(it is 1 malaysia package)
i need to pay rm53+hp notebook+phone line

so if i upgrade to 4mbps do i need to pay rm88+phone line
(my hpnotebook contract is 2 years)

p.s#sorry for my english blush.gif
#pm me if you want
TSjovenne
post Nov 8 2012, 04:24 PM

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QUOTE(lookman_kim @ Nov 8 2012, 04:18 PM)
hello i want to ask something,,,can i speak in malay or not?? rclxub.gif
i subcribe a 5++ kbps like that in year 2010,,
this promotion is including with HP notebook..
adding Rm20 in my bill and another rm10
for my fixed call line,,,
so the total for me to pay the bill is plus minus Rm70,,

so it is already 2012,,,
and i want to upgrade my plan to 4mbps,,,

384Kbps rm38
512Kbps rm53
1Mbps rm68
2Mbps rm83
4Mbps rm88

so when i look back at this package(it is 1 malaysia package)
i need to pay rm53+hp notebook+phone line

so if i upgrade to 4mbps do i need to pay rm88+phone line
(my hpnotebook contract is 2 years)

p.s#sorry for my english blush.gif
#pm me if you want
*
PM replied. tongue.gif
SUSnewly wed duck
post Nov 9 2012, 05:55 PM

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i still dont quite understand..

how do they count cable length?

according to tm website, 15m fibre, 15m lan , 30m raceway.
so how do they count the length?


TSjovenne
post Nov 9 2012, 06:27 PM

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QUOTE(newly wed duck @ Nov 9 2012, 05:55 PM)
i still dont quite understand..

how do they count cable length?

according to tm website, 15m fibre, 15m lan , 30m raceway.
so how do they count the length?
*
Hi,

Don't be confused by them tongue.gif

The picture below will tell you where the cables calculated from.

user posted image

user posted image


SUSnewly wed duck
post Nov 9 2012, 06:52 PM

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QUOTE(jovenne @ Nov 9 2012, 06:27 PM)
Hi,

Don't be confused by them  tongue.gif

The picture below will tell you where the cables calculated from.

user posted image

user posted image
*
wow
where did u dig up that pic xD

hmm, how do i identify a ftb?
TSjovenne
post Nov 9 2012, 07:24 PM

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QUOTE(newly wed duck @ Nov 9 2012, 06:52 PM)
wow
where did u dig up that pic xD

hmm, how do i identify a ftb?
*
I googled the photos. But you can get it in UniFi Installation Guide.

DOWNLOAD INSTALLATION GUIDE

Youtube UniFi installation Guide

FTB will be installed during installation.


Added on November 9, 2012, 7:29 pm
QUOTE(newly wed duck @ Nov 9 2012, 06:52 PM)
wow
where did u dig up that pic xD

hmm, how do i identify a ftb?
*
And also, read this blog written by a blogger.

BLOG

i googled this too.

This post has been edited by jovenne: Nov 9 2012, 07:29 PM
SUSnewly wed duck
post Nov 9 2012, 08:50 PM

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QUOTE(jovenne @ Nov 9 2012, 07:24 PM)
I googled the photos. But you can get it in UniFi Installation Guide.

DOWNLOAD INSTALLATION GUIDE

Youtube UniFi installation Guide

FTB will be installed during installation.


Added on November 9, 2012, 7:29 pm

And also, read this blog written by a blogger.

BLOG

i googled this too.
*
where will they install the ftb?
so cable length start counting from ftb?
TSjovenne
post Nov 9 2012, 09:08 PM

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QUOTE(newly wed duck @ Nov 9 2012, 08:50 PM)
where will they install the ftb?
so cable length start counting from ftb?
*
Ya, outside your house smile.gif either at the front or back.
The cable length of Fibre will start counting from FTB smile.gif
mjeeva03
post Nov 9 2012, 09:16 PM

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Bro i already have phone line. Now wanna add streamyx combo 1mb. Pls pm me what i need to do and any chargers i need to pay?
TSjovenne
post Nov 9 2012, 09:29 PM

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QUOTE(mjeeva03 @ Nov 9 2012, 09:16 PM)
Bro i already have phone line. Now wanna add streamyx combo 1mb. Pls pm me what i need to do and any chargers i need to pay?
*
PMed. Please check smile.gif
Installation can be done within 3-5 days after registration rclxms.gif
SUSnewly wed duck
post Nov 16 2012, 12:18 AM

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hey~
i wanna register~
pm me details biggrin.gif
TSjovenne
post Nov 16 2012, 12:36 AM

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QUOTE(newly wed duck @ Nov 16 2012, 12:18 AM)
hey~
i wanna register~
pm me details biggrin.gif
*
hey hey what do you want to know about? smile.gif
PM me your questions =]
SUSnewly wed duck
post Nov 16 2012, 12:41 AM

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QUOTE(jovenne @ Nov 16 2012, 12:36 AM)
hey hey what do you want to know about? smile.gif
PM me your questions =]
*
how do i register~
oh and i surveyed the area, the fibre box is right behind my new house, and there's a room but no ppl staying in it. can they contractors find a way to get around or do i need to open that room for cabling?

This post has been edited by newly wed duck: Nov 16 2012, 12:42 AM
TSjovenne
post Nov 16 2012, 03:17 PM

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QUOTE(newly wed duck @ Nov 16 2012, 12:41 AM)
how do i register~
oh and i surveyed the area, the fibre box is right behind my new house, and there's a room but no ppl staying in it. can they contractors find a way to get around or do i need to open that room for cabling?
*
They will give you best suggestion.
If possible, please prepare the key of the room in case they need to route from the room tongue.gif
l.xin
post Nov 18 2012, 09:28 PM

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Currently i'm using streamyx 1mbps, is thr any charges if i upgrade to unifi within the contract period? how about the new contract? it is count from the day i install unifi or add on 24 months to my current contract?
TSjovenne
post Nov 18 2012, 09:55 PM

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QUOTE(l.xin @ Nov 18 2012, 09:28 PM)
Currently i'm using streamyx 1mbps, is thr any charges if i upgrade to unifi within the contract period? how about the new contract? it is count from the day i install unifi or add on 24 months to my current contract?
*
No charges will be charged for upgrading to UniFI within the contract period.
The new contract will be count from the day you installed unifi smile.gif
renzoku
post Nov 19 2012, 09:55 PM

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Hi, can check for me if Klang City Square shopping mall got unifi coverage?
TSjovenne
post Nov 19 2012, 10:19 PM

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QUOTE(renzoku @ Nov 19 2012, 09:55 PM)
Hi, can check for me if Klang City Square shopping mall got unifi coverage?
*
Hi,

Sorry, not within serviceable area yet wink.gif
alantoi
post Nov 21 2012, 02:10 PM

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interested to upgrade my streamyx. im in jb and my house hv unifi coverage
TSjovenne
post Nov 21 2012, 02:43 PM

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QUOTE(alantoi @ Nov 21 2012, 02:10 PM)
interested to upgrade my streamyx. im in jb and my house hv unifi coverage
*
Yes, sure smile.gif
Please kindy fill in my e-registration form to proceed your order smile.gif


Added on November 23, 2012, 11:41 pm
QUOTE(alantoi @ Nov 21 2012, 02:10 PM)
interested to upgrade my streamyx. im in jb and my house hv unifi coverage
*
Currently have upgrade promo smile.gif
FREE 1 month subscription rclxms.gif rclxms.gif

This post has been edited by jovenne: Nov 23 2012, 11:41 PM
yellw22
post Nov 24 2012, 11:25 PM

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hi...if i upgrade it~can i get this CUTI@HOME CAMPAIGN FOR UNIFI AND STREAMYX PACKAGES promotion as well? or it is just for new registration?

TSjovenne
post Nov 25 2012, 12:07 AM

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QUOTE(yellw22 @ Nov 24 2012, 11:25 PM)
hi...if i upgrade it~can i get this CUTI@HOME CAMPAIGN FOR UNIFI AND STREAMYX PACKAGES promotion as well? or it is just for new registration?
*
Yes, If you upgrade from streamyx to unifi, u are entitled to enjoy citi@home promotion smile.gif
So, which package are you interested to upgrade to?
yellw22
post Nov 25 2012, 09:54 AM

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im interested of upgrading from currently 512kbps to 4mbps~
which means it is streamyx to streamyx...i supposed im not entitled to get it!
so do you know how to check whether my areas support 4mbps?

This post has been edited by yellw22: Nov 25 2012, 09:54 AM
TSjovenne
post Nov 25 2012, 01:41 PM

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QUOTE(yellw22 @ Nov 25 2012, 09:54 AM)
im interested of upgrading from currently 512kbps to 4mbps~
which means it is streamyx to streamyx...i supposed im not entitled to get it!
so do you know how to check whether my areas support 4mbps?
*
Hi,
Oh ic, ya, your case is not entitled. sorry.
Please pm me your address to check smile.gif
skylinelover
post Dec 9 2012, 03:30 PM

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hallow. i just send u PM. oops. i 4got 2 PM u this. if streamyx 2 streamyx upgrades like me, 1mb>4mb, m i still entitled 2 the 1 month free subscription fee? thks 4 the wonderful services. rclxms.gif rclxms.gif

This post has been edited by skylinelover: Dec 9 2012, 03:31 PM
TSjovenne
post Dec 9 2012, 03:34 PM

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QUOTE(skylinelover @ Dec 9 2012, 03:30 PM)
hallow. i just send u PM. oops. i 4got 2 PM u this. if streamyx 2 streamyx upgrades like me, 1mb>4mb, m i still entitled 2 the 1 month free subscription fee? thks 4 the wonderful services. rclxms.gif  rclxms.gif
*
hehe, i've just happened to explain this to you in PM, please check your PM tongue.gif
sidanos
post Dec 12 2012, 11:28 AM

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Hi Jovenne, how to check if 4mb line is available at my place?
I live in a high rise apartment in Shah Alam.
Will PM you my add.

This post has been edited by sidanos: Dec 12 2012, 11:28 AM
TSjovenne
post Dec 12 2012, 02:13 PM

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QUOTE(sidanos @ Dec 12 2012, 11:28 AM)
Hi Jovenne, how to check if 4mb line is available at my place?
I live in a high rise apartment in Shah Alam.
Will PM you my add.
*
Done checking. Please check your PM rclxms.gif
yangkuo
post Dec 14 2012, 12:49 PM

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interested to upgrade current 1Mbps to 4Mbps Streamyx.

what are the charges for doing so? currently i'm paying RM88+25+tax .. which amounts to ~RM115 anyway.

if upgrade to current BB 140 deal means total is RM140 (including phone line) ??

location is Putra Heights Seksyen 2.
TSjovenne
post Dec 14 2012, 12:53 PM

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QUOTE(yangkuo @ Dec 14 2012, 12:49 PM)
interested to upgrade current 1Mbps to 4Mbps Streamyx.

what are the charges for doing so?  currently i'm paying RM88+25+tax .. which amounts to ~RM115 anyway.

if upgrade to current BB 140 deal means total is RM140 (including phone line) ??

location is Putra Heights Seksyen 2.
*
Hi,

There's no charges for upgrading to 4.0M.
However, there will be an advance payment of RM 140 in your next bill.
Yup, it's RM140 including phone line per month.
Btw, why not upgrading to unifi instead as there will be one month free subscription for migration case. biggrin.gif
yangkuo
post Dec 14 2012, 12:58 PM

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mainly because i want to minimize movement of things around and installation related hassles.

btw, how long do we need to wait till the upgrade to 4Mbps completes. do they need to send someone to my house too?

how do i proceed with the upgrade application with u? and i pay you nothing (i mean it in good way, u should get something for your service, right) ?


QUOTE(jovenne @ Dec 14 2012, 12:53 PM)
Hi,

There's no charges for upgrading to 4.0M.
However, there will be an advance payment of RM 140 in your next bill.
Yup, it's RM140 including phone line per month.
Btw, why not upgrading to unifi instead as there will be one month free subscription for migration case. biggrin.gif
*
TSjovenne
post Dec 14 2012, 02:20 PM

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QUOTE(yangkuo @ Dec 14 2012, 12:58 PM)
mainly because i want to minimize movement of things around and installation related hassles.

btw, how long do we need to wait till the upgrade to 4Mbps completes.  do they need to send someone to my house too?

how do i proceed with the upgrade application with u?  and i pay you nothing (i mean it in good way, u should get something for your service, right) ?
*
Hi, normally upgrading can be done within 3-5 days.
They will send technician to your house because you are entitled to get a new wifi modem and dect phone.

Just need to fill in my e-registration form to proceed smile.gif
Hmm, my company will pay me based on my sales performance.
yangkuo
post Dec 14 2012, 02:58 PM

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one final question before i confirm to upgrade or not.

is the new wifi modem just part of offer or it is somehow necessary (technically) to use that in order to get to the higher speed connection?

can i just keep the new modem and dect phone and continue using the modem+router config that i have in place now? actually i don't mind even if they didn't give me those 2 items if it is not required to work. my focus is just to get the higher bandwidth.

i actually thought they just had to do some changes to config on their side eg. ports and account.



QUOTE(jovenne @ Dec 14 2012, 02:20 PM)
Hi, normally upgrading can be done within 3-5 days.
They will send technician to your house because you are entitled to get a new wifi modem and dect phone.

Just need to fill in my e-registration form to proceed smile.gif
Hmm, my company will pay me based on my sales performance.
*
TSjovenne
post Dec 14 2012, 05:08 PM

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QUOTE(yangkuo @ Dec 14 2012, 02:58 PM)
one final question before i confirm to upgrade or not.

is the new wifi modem just part of offer or it is somehow necessary (technically) to use that in order to get to the higher speed connection? 

can i just keep the new modem and dect phone and continue using the modem+router config that i have in place now?  actually i don't mind even if they didn't give me those 2 items if it is not required to work.  my focus is just to get the higher bandwidth.

i actually thought they just had to do some changes to config on their side eg. ports and account.
*
It's just part of the offer because your contract will be refreshed to 1 year.
So they provide you with new wifi modem and Dect phone.
Of course you can continue using your own modem that you are currently using smile.gif
Just take and keep or sell them rolleyes.gif hehe..
yangkuo
post Dec 15 2012, 04:03 PM

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Ok thanks for clarifying. I will submit the application form for upgrade to you once I can confirm that I'll be at home for next week.

Btw, the form is the one in your signature titled e-registration right? I went thru it but saw a lot of fields. Do I just fill in those marked as mandatory only since this is an upgrade process?


QUOTE(jovenne @ Dec 14 2012, 05:08 PM)
It's just part of the offer because your contract will be refreshed to 1 year.
So they provide you with new wifi modem and Dect phone.
Of course you can continue using your own modem that you are currently using smile.gif
Just take and keep or sell them  rolleyes.gif hehe..
*
This post has been edited by yangkuo: Dec 15 2012, 04:04 PM
TSjovenne
post Dec 15 2012, 04:39 PM

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QUOTE(yangkuo @ Dec 15 2012, 04:03 PM)
Ok thanks for clarifying.  I will submit the application form for upgrade to you once I can confirm that I'll be at home for next week.

Btw, the form is the one in your signature titled e-registration right?  I went thru it but saw a lot of fields. Do I just fill in those marked as mandatory only since this is an upgrade process?
*
Yup, coz need to match your details. For those optional, you dont need to fill in except for the Existing STREAMYX AND TM HOMELINE there smile.gif
koskye
post Dec 17 2012, 06:36 PM

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hi jovenne.i got an issue bout my streamyx.actually this acc owned by my father but he was passed away bout 2 years ago.i decided to upgrade this streamyx package.what the best solution?n can i know my area can reach up to 4Mbps?plz help me tq
TSjovenne
post Dec 17 2012, 07:54 PM

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QUOTE(koskye @ Dec 17 2012, 06:36 PM)
hi jovenne.i got an issue bout my streamyx.actually this acc owned by my father but he was passed away bout 2 years ago.i decided to upgrade this streamyx package.what the best solution?n can i know my area can reach up to 4Mbps?plz help me tq
*
Hi,

Please PM me with your Full Address to check the availability of 4mb.
Do you want to maintain the existing number? If not, I would suggest you to apply a brand new BB deal 4.0M since you are entitled to enjoy free one month subscription tongue.gif
SYAMEEL_EZWAN
post Dec 17 2012, 10:40 PM

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hello .. i'm interested with VIP 5 but i want to know first about unifi coverage,,how about my place TAMAN PUTRI,KULAI ??
and after i use 60GB download ,, does the internet speed go down ?? hope u can answer smile.gif
THANK YOU ...
TSjovenne
post Dec 17 2012, 10:56 PM

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QUOTE(SYAMEEL_EZWAN @ Dec 17 2012, 10:40 PM)
hello .. i'm interested with VIP 5 but i want to know first about unifi coverage,,how about my place TAMAN PUTRI,KULAI ??
and after i use 60GB download ,, does the internet speed go down ?? hope u can answer smile.gif
THANK YOU ...
*
Erlo, could you please pm your full address to check? smile.gif
Currently still not yet impose fair usage quota til further notice tongue.gif
Means now still won't go down.
SYAMEEL_EZWAN
post Dec 17 2012, 11:14 PM

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QUOTE(jovenne @ Dec 17 2012, 10:56 PM)
Erlo, could you please pm your full address to check? smile.gif
Currently still not yet impose fair usage quota til further notice  tongue.gif
Means now still won't go down.
*
2287,JALAN SRI PUTRI 6/13,TAMAN PUTRI,81000,KULAI,JOHOR
TSjovenne
post Dec 17 2012, 11:23 PM

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QUOTE(SYAMEEL_EZWAN @ Dec 17 2012, 11:14 PM)
2287,JALAN SRI PUTRI 6/13,TAMAN PUTRI,81000,KULAI,JOHOR
*
Oh oh, so sorry, UniFi not available at your area yet blush.gif
SYAMEEL_EZWAN
post Dec 17 2012, 11:34 PM

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QUOTE(jovenne @ Dec 17 2012, 11:23 PM)
Oh oh, so sorry, UniFi not available at your area yet  blush.gif
*
soooo saddd cry.gif
TSjovenne
post Dec 17 2012, 11:36 PM

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QUOTE(SYAMEEL_EZWAN @ Dec 17 2012, 11:34 PM)
soooo saddd  cry.gif
*
Don't cry.gif cry.gif cry.gif
Already got streamyx in house?
SYAMEEL_EZWAN
post Dec 18 2012, 08:53 AM

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QUOTE(jovenne @ Dec 17 2012, 11:36 PM)
Don't  cry.gif  cry.gif  cry.gif
Already got streamyx in house?
*
yes i have .. but only 1Mbps deal streamyx
John119
post Dec 24 2012, 03:24 AM

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i have 1mbps from 1malaysian package. can i upgrade to 4mbps from 1malaysian package?
TSjovenne
post Dec 24 2012, 03:43 AM

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QUOTE(John119 @ Dec 24 2012, 03:24 AM)
i have 1mbps from 1malaysian package. can i upgrade to 4mbps from 1malaysian package?
*
Sorry John, resellers do not have this package option. blush.gif
malcolm89
post Dec 26 2012, 10:46 PM

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How long is the contract duration for UNIFI?? If i happen to do early termination, how much am I fined?
TSjovenne
post Dec 26 2012, 10:55 PM

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QUOTE(malcolm89 @ Dec 26 2012, 10:46 PM)
How long is the contract duration for UNIFI?? If i happen to do early termination, how much am I fined?
*
24 months bro.
RM 500 for early termination. tongue.gif
wskyline
post Dec 28 2012, 12:46 AM

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hie wanna ask..

if my house is registered with phone line A and the owner is owner B,

can i upgrade from streamyx to unifi with:

condition 1: maintain phone line A and owner B

condition 2: maintain phone line A but with owner C

i und that unfi provide a new telephone line number. however, would prefer if can maintain existing number. I read above thread on paying extra money? and separate bills? how would it be?

kindly advise and extra/additional charges for each conditions above compared to standard unifi installation.


kaorihanao
post Dec 28 2012, 02:41 AM

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pm me details...
TSjovenne
post Dec 28 2012, 11:16 AM

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QUOTE(wskyline @ Dec 28 2012, 12:46 AM)
hie wanna ask..

if my house is registered with phone line A and the owner is owner B,

can i upgrade from streamyx to unifi with:

condition 1: maintain phone line A and owner B

condition 2: maintain  phone line A but with owner C

i und that unfi provide a new telephone line number. however, would prefer if can maintain existing number. I read above thread on paying extra money? and separate bills? how would it be?

kindly advise and extra/additional charges for each conditions above compared to standard unifi installation.
*
Yes, you can upgrade to UniFi but you can't maintain your existing number for free.
IF you want to maintain your existing number for free, you'll need to go to TM point to do transfer ownership of TM Telephone line (From Owner A to Owner B).

For condition 1:
You will need to pay RM 26/month for the telephone number.

For condition 2:
This will not be an upgrade case, will considered new as no transaction on owner B. System cannot trace your streamyx account without the involving of owner B.

You'll be getting separate bill for the Telephone bill but if it's free rental, the bill will charged RM1 only for itemised bill.
sinbei
post Dec 29 2012, 03:05 PM

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Hi

want to relocate/change adress & upgrade from unifi 5mb to 10mb, what is the cost and how long it normally takes?
TSjovenne
post Dec 29 2012, 03:25 PM

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QUOTE(sinbei @ Dec 29 2012, 03:05 PM)
Hi

want to relocate/change adress & upgrade from unifi 5mb to 10mb, what is the cost and how long it normally takes?
*
Hi,

Relocation can only be made at TM point. I am not sure how long it takes but it costs RM 300. Upgrade do not need to pay anything. I will advise if the contract has ended, just proceed with new account instead. Its now zero entry and has free one month promo until 31/12.
sinbei
post Jan 1 2013, 07:13 PM

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QUOTE(jovenne @ Dec 29 2012, 03:25 PM)
Hi,

Relocation can only be made at TM point. I am not sure how long it takes but it costs RM 300. Upgrade do not need to pay anything. I will advise if the contract has ended, just proceed with new account instead. Its now zero entry and has free one month promo until 31/12.
*
ok thanks, thought about that but still within contracts.
TSjovenne
post Jan 9 2013, 02:52 PM

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Newly Introduced Package : 8Mbps - RM 160/month

user posted image
mynameislegend
post Jan 17 2013, 02:29 AM

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Hi jovenne, just to ask your opinion as tm reseller. I called tm to upgrade my streamyx from 1 mbps to 4mbps. They asked me to wait for a week to change the speed. I keep waiting, after a week and 5 days the speed was still the same. I called the operator, and they said the technician didn't change the port. So, how long does it take to upgrade from 1mbps to 4mbps? I live in Pj. rclxub.gif and lastly I cancelled to upgrade. But I want 4mbps !!! Why it took so long ohmy.gif

This post has been edited by mynameislegend: Jan 17 2013, 02:37 AM
TSjovenne
post Jan 17 2013, 01:48 PM

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QUOTE(mynameislegend @ Jan 17 2013, 02:29 AM)
Hi jovenne, just to ask your opinion as tm reseller. I called tm to upgrade my streamyx from 1 mbps to 4mbps. They asked me to wait for a week to change the speed. I keep waiting, after a week and 5 days the speed was still the same. I called the operator, and they said the technician didn't change the port. So, how long does it take to upgrade from 1mbps to 4mbps? I live in Pj. rclxub.gif and lastly I cancelled to upgrade. But I want 4mbps !!! Why it took so long  ohmy.gif
*
It normally takes 3-5 days to upgrade your speed smile.gif
ari5
post Jan 20 2013, 11:07 AM

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Is the 'FREE 1 month subscription fee promotion' valid only for new unifi customer or existing customer who wants to upgrade streamyx to unifi?
TSjovenne
post Jan 20 2013, 11:56 AM

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QUOTE(ari5 @ Jan 20 2013, 11:07 AM)
Is the 'FREE 1 month subscription fee promotion'  valid only for new unifi customer or existing customer who wants to upgrade streamyx to unifi?
*
It is also valid for existing customer who migrate their streamyx to unifi smile.gif
wilson025
post Jan 20 2013, 03:21 PM

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if my home want upgrade streamyx to 2mb or 4mb got what promotion?
my home seen like still using rm88 per month 1mb
TSjovenne
post Jan 20 2013, 04:38 PM

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QUOTE(wilson025 @ Jan 20 2013, 03:21 PM)
if my home want upgrade  streamyx to 2mb or 4mb got what promotion?
my home  seen like still using rm88 per month 1mb
*
Currently upgrade within Streamyx do not have promotion blush.gif

cibuksai
post Jan 23 2013, 06:02 PM

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Hi jovenne,
May i ask how long it takes for me to upgrade from Student Gradpack 4Mbps to Blockbuster Deal 4Mbps ?
And if i would like to upgrade to Blockbuster Deal 8Mbps, is it i have to pay the first month's bill of Blockbuster Deal 4Mbps before i can proceed to upgrade to Blockbuster Deal 8Mbps ?
And will there be any penalties for upgrading if under 1 year contract ?
TSjovenne
post Jan 23 2013, 06:44 PM

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QUOTE(cibuksai @ Jan 23 2013, 06:02 PM)
Hi jovenne,
May i ask how long it takes for me to upgrade from Student Gradpack 4Mbps to Blockbuster Deal 4Mbps ?
And if i would like to upgrade to Blockbuster Deal 8Mbps, is it i have to pay the first month's bill of Blockbuster Deal 4Mbps before i can proceed to upgrade to Blockbuster Deal 8Mbps ?
And will there be any penalties for upgrading if under 1 year contract ?
*
Hi,

You can directly upgrade to BB deal 8mbps without upgrade to BB deal 4.0M.
There will no penalty for upgrading to higher speed.
cibuksai
post Jan 23 2013, 06:50 PM

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Thanks for reply.

I just upgraded from Gradpack 4M to BB Deal 4M this afternoon by using TM Online upgrade form.
Uhh .. Do i have to wait ? Can i directly upgrade to 8M ?
TSjovenne
post Jan 23 2013, 08:19 PM

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QUOTE(cibuksai @ Jan 23 2013, 06:50 PM)
Thanks for reply.

I just upgraded from Gradpack 4M to BB Deal 4M this afternoon by using TM Online upgrade form.
Uhh .. Do i have to wait ? Can i directly upgrade to 8M ?
*
Please faster contact 100 to upgrade to 8mbps.
Let them know your current situation (already upgraded from gradpack to bb deal).
8M is subject to availability, if your area dont have 8mbps, why are upgrading to BB deal? rolleyes.gif
cibuksai
post Jan 23 2013, 08:52 PM

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I think it's too late now. sweat.gif
I did called TM this afternoon about upgrade to 8Mbps and confirmed my area is covered.
And the customer services said student pack can not upgrade to 8Mbps BB Deal.
So i filled up the form and submitted to have a upgrade to 4Mbps BB Deal.
By now, i think it's already upgraded to 4Mbps BB Deal.
Can you help me upgrade to 8Mbps ? Because i'm a bit lazy dealing with 100 again. sweat.gif
TSjovenne
post Jan 24 2013, 05:46 PM

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QUOTE(cibuksai @ Jan 23 2013, 08:52 PM)
I think it's too late now.  sweat.gif
I did called TM this afternoon about upgrade to 8Mbps and confirmed my area is covered.
And the customer services said student pack can not upgrade to 8Mbps BB Deal.
So i filled up the form and submitted to have a upgrade to 4Mbps BB Deal.
By now, i think it's already upgraded to 4Mbps BB Deal.
Can you help me upgrade to 8Mbps ? Because i'm a bit lazy dealing with 100 again.  sweat.gif
*
Hi,

Sorry for my late reply.
Yes of course. Please fill in my e-form to proceed your order smile.gif
cibuksai
post Jan 25 2013, 01:06 PM

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Hi jovenne,

The form is submitted. :-)
TSjovenne
post Jan 25 2013, 03:10 PM

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QUOTE(cibuksai @ Jan 25 2013, 01:06 PM)
Hi jovenne,

The form is submitted. :-)
*
Done registration. Please check your email smile.gif
Thank you.
cibuksai
post Jan 25 2013, 04:16 PM

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Thank you so much. rclxms.gif
So i just have to wait right ?
TSjovenne
post Jan 25 2013, 04:20 PM

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QUOTE(cibuksai @ Jan 25 2013, 04:16 PM)
Thank you so much.  rclxms.gif
So i just have to wait right ?
*
Yes tongue.gif
Just wait for the technician's call to make appointment with you rclxm9.gif
cibuksai
post Jan 25 2013, 05:31 PM

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Ok got it.
Thank you so much.
Very efficient reseller ! rclxms.gif
ari5
post Jan 27 2013, 10:35 AM

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QUOTE(jovenne @ Jan 20 2013, 11:56 AM)
It is also valid for existing customer who migrate their streamyx to unifi smile.gif
*
I went to tmnet for registration. The staff told me my first bill will include advance payment, so the free one month subscription is for the first month or later? im a bit confused here.

This post has been edited by ari5: Jan 27 2013, 10:36 AM
TSjovenne
post Jan 27 2013, 11:24 AM

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QUOTE(ari5 @ Jan 27 2013, 10:35 AM)
I went to tmnet for registration. The staff told me my first bill will include advance payment, so the free one month subscription is for the first month or later? im a bit confused here.
*
It's for later (second month).
cibuksai
post Jan 28 2013, 03:25 PM

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Hi jovenne,
I want to ask how long it takes for the TM to call me and confirm the installation of 8M package ?
Because mytm page states that my 8M is active but TM havent call me to confirm about installation or anything sweat.gif
TSjovenne
post Jan 28 2013, 03:59 PM

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QUOTE(cibuksai @ Jan 28 2013, 03:25 PM)
Hi jovenne,
I want to ask how long it takes for the TM to call me and confirm the installation of 8M package ?
Because mytm page states that my 8M is active but TM havent call me to confirm about installation or anything  sweat.gif
*
Hi, I saw the installation already completed btw.
Did you get 8mbps? It is because they can set your account to 8mbps without going to ur house.
cibuksai
post Jan 28 2013, 04:19 PM

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I don't get 8mbps yet.
Nothing changed ?
TSjovenne
post Jan 28 2013, 04:27 PM

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QUOTE(cibuksai @ Jan 28 2013, 04:19 PM)
I don't get 8mbps yet.
Nothing changed ?
*
Can u please check your modem status if the dl rate already changed? smile.gif
cibuksai
post Jan 28 2013, 04:58 PM

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Line Rate - Upstream (Kbps): 509
Line Rate - Downstream (Kbps): 5119
SNR Margin - Upstream (0.1 dB): 255
SNR Margin - Downstream (0.1 dB): 368
Attenuation - Upstream (0.1 dB): 37
Attenuation - Downstream (0.1 dB): 50

Hmm. Whats now ?
TSjovenne
post Jan 28 2013, 05:03 PM

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QUOTE(cibuksai @ Jan 28 2013, 04:58 PM)
Line Rate - Upstream (Kbps): 509
Line Rate - Downstream (Kbps): 5119
SNR Margin - Upstream (0.1 dB): 255
SNR Margin - Downstream (0.1 dB): 368
Attenuation - Upstream (0.1 dB): 37
Attenuation - Downstream (0.1 dB): 50

Hmm. Whats now ?
*
Means the account (LOGIN ID) has been changed to 8mbps but the port still capped at 5mbps. rclxub.gif
Are you able to get 5mb+ in speedtest?
If your account still capping at 4mb, the highest you could get is 4.XX.
But if your account already capped at 8mbps, the highest you could get is 5.XX.
According to the system, the installation had already done.
cibuksai
post Jan 28 2013, 05:34 PM

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The maximum i can get in speedtest is only 4.43.
For your information, my last 4mbps package still manage to get 4.xx but why 8mbps still 4.xx ?
Is there any wiring requires ?
TSjovenne
post Jan 28 2013, 05:44 PM

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QUOTE(cibuksai @ Jan 28 2013, 05:34 PM)
The maximum i can get in speedtest is only 4.43.
For your information, my last 4mbps package still manage to get 4.xx but why 8mbps still 4.xx ?
Is there any wiring requires ?
*
No wiring required. But technician needs to capped your port to 8000kbps++ in order to get 8Mbps.
Ahh, did you restart your modem? hmm.gif
If after restarting the modem and its still 4mbps, please call 100 to ask "why 8mbps has activated (shown in MYTM page) but the speed is remained at 4mbps", they will send technician over within 24 hours. (They will verify your information and ask you to do speedtest step by step)
runningman123
post Jan 30 2013, 12:22 PM

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im using streamyx 384kbps...now im trying to upgrade to 4mbps...can i get the free cordless phone??

This post has been edited by runningman123: Jan 30 2013, 12:31 PM
TSjovenne
post Jan 30 2013, 12:54 PM

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QUOTE(runningman123 @ Jan 30 2013, 12:22 PM)
im using streamyx 384kbps...now im trying to upgrade to 4mbps...can i get the free cordless phone??
*
Hi,

Yes, you will get a free cordless phone tongue.gif
AutumnRain
post Feb 3 2013, 02:24 AM

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Contacted Jovenne and submitted form on Wednesday night, (11++), dozens of questions asked and replied in detail instantaneously, received call in the afternoon next day from a technician, got streamyx updated on Friday (the technicians were late for an hour though, but their efficiency was not bad) and dealed, everything fine.

What more can I ask for? Both thumbs up for you Jovenne, this is the fastest and most sincere service I have ever seen in Malaysia. thumbup.gif rclxms.gif
TSjovenne
post Feb 3 2013, 02:16 PM

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QUOTE(AutumnRain @ Feb 3 2013, 02:24 AM)
Contacted Jovenne and submitted form on Wednesday night, (11++), dozens of questions asked and replied in detail instantaneously, received call in the afternoon next day from a technician, got streamyx updated on Friday (the technicians were late for an hour though, but their efficiency was not bad) and dealed, everything fine.

What more can I ask for? Both thumbs up for you Jovenne, this is the fastest and most sincere service I have ever seen in Malaysia.  thumbup.gif  rclxms.gif
*
Thank you for your support! tongue.gif
Please do not hesitate to contact me if you have further inquiries thumbup.gif
billygoh
post Feb 4 2013, 08:34 PM

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may i know if it is possible to upgrade to student gradpack 4mbps if my home line is under my father's name?

thanks
TSjovenne
post Feb 4 2013, 08:39 PM

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QUOTE(billygoh @ Feb 4 2013, 08:34 PM)
may i know if it is possible to upgrade to student gradpack 4mbps if my home line is under my father's name?

thanks
*
Sorry, its not possible because you need a student card to upgrade to gradpack 4mbps smile.gif
billygoh
post Feb 4 2013, 08:43 PM

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QUOTE(jovenne @ Feb 4 2013, 08:39 PM)
Sorry, its not possible because you need a student card to upgrade to gradpack 4mbps smile.gif
*
im a student myself..so i have student card
but the home line its not under my name..so its not possible?
TSjovenne
post Feb 4 2013, 11:58 PM

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QUOTE(billygoh @ Feb 4 2013, 08:43 PM)
im a student myself..so i have student card
but the home line its not under my name..so its not possible?
*
Hi,

Sorry for my late reply.
Would like to know if you already have streamyx under your dad's name or you want to apply NEW gradpack under your name?
If you already have streamyx under your dad's name, then you cannot upgrade to student gradpack.
If you don't have yet, but you want to apply new Gradpack streamyx under your name (Homeline under your dad's name), then YES you can apply Gradpack.
nimizisa
post Feb 5 2013, 10:59 PM

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H
nimizisa
post Feb 5 2013, 11:00 PM

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hi jovenne, i want to register either streamyx/unifi at my hometown at Melaka.
Still your area or not??
TSjovenne
post Feb 5 2013, 11:04 PM

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QUOTE(nimizisa @ Feb 5 2013, 11:00 PM)
hi jovenne, i want to register either streamyx/unifi at my hometown at Melaka.
Still your area or not??
*
Hi Nimizisa,

Yes, I do. tongue.gif
Please PM me your full address to check availability and your interested package icon_rolleyes.gif
yinghong
post Feb 15 2013, 10:21 AM

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hi, now i'm currently having rm50 package streamyx (should be student package).. wish to upgrade to 1M.. how much is it?
TSjovenne
post Feb 15 2013, 01:05 PM

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QUOTE(yinghong @ Feb 15 2013, 10:21 AM)
hi, now i'm currently having rm50 package streamyx (should be student package).. wish to upgrade to 1M.. how much is it?
*
Hi,

Student Gradpack 1mbps is RM100/month smile.gif
yinghong
post Feb 15 2013, 03:51 PM

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QUOTE(jovenne @ Feb 15 2013, 01:05 PM)
Hi,

Student Gradpack 1mbps is RM100/month smile.gif
*
b4 this last week, tat tm ppl told me 1m is rm68/month..
today they told me rm100.. feel like being fooled.. blink.gif
TSjovenne
post Feb 15 2013, 04:28 PM

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QUOTE(yinghong @ Feb 15 2013, 03:51 PM)
b4 this last week, tat tm ppl told me 1m is rm68/month..
today they told me rm100.. feel like being fooled..  blink.gif
*
I think RM68 is unipack. This product had already discontinued unless you are subscribed to unipack 384kbps then you can upgrade to unipack 1m. However, if you want to upgrade to unipack 1mb, u might need to visit tm point. Reseller do not have unipack option for registration anymore. We can only apply student gradpack smile.gif


yinghong
post Feb 15 2013, 06:57 PM

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QUOTE(jovenne @ Feb 15 2013, 04:28 PM)
I think RM68 is unipack. This product had already discontinued unless you are subscribed to unipack 384kbps then you can upgrade to unipack 1m. However, if you want to upgrade to unipack 1mb, u might need to visit tm point. Reseller do not have unipack option for registration anymore. We can only apply student gradpack smile.gif
*
how to check whether i'm currently in gradpack or unipack?
TSjovenne
post Feb 15 2013, 08:33 PM

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QUOTE(yinghong @ Feb 15 2013, 06:57 PM)
how to check whether i'm currently in gradpack or unipack?
*
Hi,

Your package of 384kbps RM 50/month is not unipack, it's gradpack.
Unipack is RM38/month for 384kbps comes with free netbook and the contract is 2 years instead of 1 year.
TittleTattleToxin
post Feb 19 2013, 08:18 PM

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jovenne
hi, can i upgrade from streamyx 4mbps to unifi vip 5? how much is the installation fee and can i keep the same home number?
my streamyx is registered under my moms name..
TSjovenne
post Feb 19 2013, 08:40 PM

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QUOTE(TittleTattleToxin @ Feb 19 2013, 08:18 PM)
jovenne
hi, can i upgrade from streamyx 4mbps to unifi vip 5? how much is the installation fee and can i keep the same home number?
my streamyx is registered under my moms name..
*
Hi,

Yes you can maintain your house phone number provided the housephone number and streamyx is same owner smile.gif and u'll need to use ur mum's ic to proceed the upgrade smile.gif
TittleTattleToxin
post Feb 20 2013, 10:08 AM

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QUOTE(jovenne @ Feb 19 2013, 08:40 PM)
Hi,

Yes you can maintain your house phone number provided the housephone number and streamyx is same owner smile.gif and u'll need to use ur mum's ic to proceed the upgrade smile.gif
*
jovenne, do i have to keep my homeline in order to get the same number on unifi voip? or just terminate homeline and streamyx together?
TSjovenne
post Feb 20 2013, 10:14 AM

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QUOTE(TittleTattleToxin @ Feb 20 2013, 10:08 AM)
jovenne, do i have to keep my homeline in order to get the same number on unifi voip? or just terminate homeline and streamyx together?
*
Hi,

You must choose to keep your existing number if you still want that number. Unifi voip number is a new number provided to you for free as well. If you choose to keep, it means u will have two numbers in house smile.gif no matter u keep or not, u will be getting new number from unifi and only unifi phone number can enjoy free calls smile.gif
TittleTattleToxin
post Feb 20 2013, 10:35 AM

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QUOTE(jovenne @ Feb 20 2013, 10:14 AM)
Hi,

You must choose to keep your existing number if you still want that number. Unifi voip number is a new number provided to you for free as well. If you choose to keep, it means u will have two numbers in house smile.gif no matter u keep or not, u will be getting new number from unifi and only unifi phone number can enjoy free calls smile.gif
*
1)so can i choose what phone number i want or just get random number from tm? smile.gif
2)and any installtion charges for unifi?
3)when will my home line be terminated after or before unifi istallment?
TSjovenne
post Feb 20 2013, 11:25 AM

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QUOTE(TittleTattleToxin @ Feb 20 2013, 10:35 AM)
1)so can i choose what phone number i want or just get random number from tm?  smile.gif 
2)and any installtion charges for unifi?
3)when will my home line be terminated after or before unifi istallment?
*
1. Yes, last four digits can be chosen :D however, it is subject to availability. So is better to have a few choices biggrin.gif

2. No charges for installation.

3. Streamyx and homeline will be terminated only after unifi is installed.
kei18kun
post Feb 24 2013, 01:07 PM

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how much rebate i can get for vip5 new application for OKU at RM119 only? pls pm me. tq
TSjovenne
post Feb 24 2013, 02:24 PM

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QUOTE(kei18kun @ Feb 24 2013, 01:07 PM)
how much rebate i can get for vip5 new application for OKU at RM119 only? pls pm me. tq
*
Hi,

OKU package is only can be proceeded at TM point.
Thank you for your interest smile.gif
tkh218
post Mar 13 2013, 10:06 PM

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From: PENANG(BUTTERWORTH)


hi~from streamyx upgrade to unifi can get 'FREE 1 month subscription ?
TSjovenne
post Mar 13 2013, 10:39 PM

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QUOTE(tkh218 @ Mar 13 2013, 10:06 PM)
hi~from streamyx upgrade to unifi can get 'FREE 1 month subscription ?
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Yes, NEW INSTALLATION (streamyx to unifi considered NI) can get free 1 month subscription. tongue.gif
titan4444
post Mar 20 2013, 04:36 PM

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Hi Jovenne

Hope you can help me with my Streamyx upgrade.
It is so difficult to get my Streamyx upgrade through TM, everyone is giving the different answers.

I requested for an upgrade to 4MB in Jan. Eventually I got my 4MB within 2 days. Surfing happily.
But my bill statement is still on my old package so I thought it will be change later when they update the system.
After few months later, my streamyx package change to 512 instead, which my original package is 1MB which I think there is a mistake here.
Call TM and say my line not supported. But I've been surfing for months under 4MB and I pretty happy with the stability and no technician came to do site survey as well. Now they tell me my line on support 2MB.
I call again and request upgrade once again. Again, no technician came to do site survey and say line not supported. This time they tell me my line on support 1MB.

I was just curious how they say not supported when no one came to survey. And I really did surf on 4MB earlier without issue.

Hope you can get my line upgraded under you. smile.gif
TSjovenne
post Mar 20 2013, 05:26 PM

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QUOTE(titan4444 @ Mar 20 2013, 04:36 PM)
Hi Jovenne

Hope you can help me with my Streamyx upgrade.
It is so difficult to get my Streamyx upgrade through TM, everyone is giving the different answers.

I requested for an upgrade to 4MB in Jan. Eventually I got my 4MB within 2 days. Surfing happily.
But my bill statement is still on my old package so I thought it will be change later when they update the system.
After few months later, my streamyx package change to 512 instead, which my original package is 1MB which I think there is a mistake here.
Call TM and say my line not supported. But I've been surfing for months under 4MB and I pretty happy with the stability and no technician came to do site survey as well. Now they tell me my line on support 2MB.
I call again and request upgrade once again. Again, no technician came to do site survey and say line not supported. This time they tell me my line on support 1MB.

I was just curious how they say not supported when no one came to survey. And I really did surf on 4MB earlier without issue.

Hope you can get my line upgraded under you. smile.gif
*
Hi titan,

I need to check if your area still have free port.
Please PM me your Streamyx Login ID to check in further.
I think they told you your area can only support 2Mb or 1Mb is because of no port available (no facility to upgrade). hmm.gif

Regards,
Jovenne
SynD
post Mar 21 2013, 07:44 AM

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hi jovenne,

i want to upgrade my streamyx to streamyx 4.0mbps. can you help me check the availability of that service in my area? also can you also check either my area got unifi or not (i dont think there will be one but if there is i am very much interested to upgrade to unifi instead of streamyx)

i will pm u my streamyx id

thanks in advance babe!

This post has been edited by SynD: Mar 21 2013, 07:47 AM
SynD
post Mar 21 2013, 09:15 AM

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done with my application. A VERY BIG THANKS TO JOVENNE FOR SUCH WONDERFUL SERVICE. BEST AGENT I EVER DEALT WITH!!! She is very kind, patience and super friendly!! A BIG&PERFECT 5 STAR FOR YOU BABE!

This post has been edited by SynD: Mar 21 2013, 09:35 AM
ahmaronline
post Mar 28 2013, 03:26 PM

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my streamyx has been upgrade!

thanks a lot jovenne for your help getting through all the process.
sifffue
post Mar 28 2013, 10:40 PM

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hi jovenne,
ugpm.
thanks..
boscorelli
post Mar 30 2013, 09:16 AM

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Jovenne, ugpm
titan4444
post Apr 3 2013, 05:10 PM

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Putting in my feedback.

With the help from Jovenne, I finally got it upgraded successfully. Even going through TM I can't get it upgraded. Jovenne respond to all my queries. I hope all our Malaysia companies can provide such high level satisfaction customer service. smile.gif
TSjovenne
post Apr 3 2013, 08:38 PM

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QUOTE(titan4444 @ Apr 3 2013, 05:10 PM)
Putting in my feedback.

With the help from Jovenne, I finally got it upgraded successfully. Even going through TM I can't get it upgraded. Jovenne respond to all my queries. I hope all our Malaysia companies can provide such high level satisfaction customer service. smile.gif
*
Thank you for your support bro ! tongue.gif
misswijaya123
post Apr 8 2013, 02:55 AM

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From: Kuala Lumpur


hi i signed up for free deposit for foreigner less than a week ago

i want to ask for the first billing system, is it compulsory to pay 1month bill+1month advance bill in one time payment?

and is there any installation fee charged upon new unifi subscriber? thanks
TSjovenne
post Apr 8 2013, 04:13 PM

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QUOTE(misswijaya123 @ Apr 8 2013, 02:55 AM)
hi i signed up for free deposit for foreigner less than a week ago

i want to ask for the first billing system, is it compulsory to pay 1month bill+1month advance bill in one time payment?

and is there any installation fee charged upon new unifi subscriber? thanks
*
Hi,

Yes, it is compulsory to pay 1st month usage + 1 month in advance since free one month promo had ended since 31st of March.
No installation fee is needed tongue.gif
isanewera
post Apr 11 2013, 04:43 PM

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hai jovenne...my sister already upgrade her streamyx via your e-registration form yesterday. her id: uja@streamyx.. Can i know how the process is going on? How long to wait?

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