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dellshioo
post Oct 16 2012, 12:03 PM

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Hello,

if I upgrade from existing old rm88 plan to bb 4mbps, will i get the free modem,phone and ID?

Btw, any rough idea when will unifi reach alor setar,kedah?
dellshioo
post Nov 2 2012, 04:59 PM

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Hi,

If I subscribe to 1 mbps bb deal and later not satisfy with the speed, can I upgrade to 4 mbps within the contract period? Any additional charge?

How about the other way round, downgrade from 4mbps to 1mbps within contract period?
dellshioo
post Nov 2 2012, 06:41 PM

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QUOTE(jovenne @ Nov 2 2012, 05:03 PM)
Hi,

Only upgrade is allowed  tongue.gif
You can only upgrade your streamyx after 3 months from activation date without any additional charge  smile.gif
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Thanks for the quick reply.

Can you help check my area support 4mpbs or not?
OR I have to visit TM point?
dellshioo
post Nov 2 2012, 10:55 PM

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QUOTE(jovenne @ Nov 2 2012, 07:04 PM)
You're welcome smile.gif
Yeah, I can check for you. Please PM your full address to check if 4mb is available.
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PM sent.

Please check and thank you.
dellshioo
post Sep 23 2013, 03:49 PM

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Hello,

wanna ask

1.) My current 1mbps contract still have a couple of months left. If I upgrade to 4mbps now, I know the contract will be renewed, but is there any extra charges for the upgrade?

2.) For the upgrade, do I need technician come to my house, or is just update from their side?

3.) In this case, do I get new modem? I remember I didn't get new modem when change from old package to the 1mbps bb deals
dellshioo
post Sep 23 2013, 04:17 PM

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QUOTE(jovenne @ Sep 23 2013, 04:01 PM)
1) No, contract will not renewed anymore and upgrade is free of charge.

2) No, they just upgrade from the DP side.

3) No, you will not be getting new modem because you are upgrade from bb deal to bb deal. If you didn't get one when you upgrade, means you get it before you upgrade, maybe when you subscribe to old package?  blush.gif
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Thank you for your reply,

1.) I thought upgrade means you commit to a new contract with TM. No?

3.) yes. I'm using old modem from old package and I did get free cordless phone when upgrade to bb deal.

 

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