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misswijaya123
post Apr 8 2013, 02:55 AM

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From: Kuala Lumpur


hi i signed up for free deposit for foreigner less than a week ago

i want to ask for the first billing system, is it compulsory to pay 1month bill+1month advance bill in one time payment?

and is there any installation fee charged upon new unifi subscriber? thanks
misswijaya123
post Apr 23 2013, 10:22 PM

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From: Kuala Lumpur


Hi pls help me with relocation unifi thingy. i kinda confuse.

does 300 bucks charge has to be made on the spot with the contractor or it comes together with monthly bill?

and can we bring the wifi machine/cable by ourselves to the new premises? as it stated in the relocation FAQ, that there will be 2 appointments including the collection of the BTU from the initial place. does this necessary?


thanks in advance
misswijaya123
post Apr 23 2013, 10:42 PM

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From: Kuala Lumpur


QUOTE(misswijaya123 @ Apr 23 2013, 10:22 PM)
Hi pls help me with relocation unifi thingy. i kinda confuse.

does 300 bucks charge has to be made on the spot with the contractor or it comes together with monthly bill?

and can we bring the wifi machine/cable by ourselves to the new premises? as it stated in the relocation FAQ, that there will be 2 appointments including the collection of the BTU from the initial place. does this necessary?
thanks in advance
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thankyou so much for the fast respond biggrin.gif rclxms.gif
misswijaya123
post Apr 23 2013, 11:06 PM

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From: Kuala Lumpur


omg sorry i need to ask again http://forum.lowyat.net/style_images/1/fol...icons/icon5.gif
i re-read the relocation info, it states

"The relocation of a customer's UniFi service will involve 2 appointments with TM, one is for COLLECTION OF BTU (broadband termination unit), and customers are expected to pack all their CPE and transport them to the new premise to be reused"

what is collection of BTU anyway? what is it about?
misswijaya123
post Apr 23 2013, 11:35 PM

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From: Kuala Lumpur


the thing is, i will be move from my place to new condo in few days.

so i won't be able to go to my current house anymore, in case if its compulsory for them to collecting the wifi sets by themselves T.T

anyway, thanks again tongue.gif

 

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