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yangkuo
post Dec 14 2012, 12:49 PM

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Junior Member
90 posts

Joined: Jan 2007
interested to upgrade current 1Mbps to 4Mbps Streamyx.

what are the charges for doing so? currently i'm paying RM88+25+tax .. which amounts to ~RM115 anyway.

if upgrade to current BB 140 deal means total is RM140 (including phone line) ??

location is Putra Heights Seksyen 2.
yangkuo
post Dec 14 2012, 12:58 PM

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Junior Member
90 posts

Joined: Jan 2007
mainly because i want to minimize movement of things around and installation related hassles.

btw, how long do we need to wait till the upgrade to 4Mbps completes. do they need to send someone to my house too?

how do i proceed with the upgrade application with u? and i pay you nothing (i mean it in good way, u should get something for your service, right) ?


QUOTE(jovenne @ Dec 14 2012, 12:53 PM)
Hi,

There's no charges for upgrading to 4.0M.
However, there will be an advance payment of RM 140 in your next bill.
Yup, it's RM140 including phone line per month.
Btw, why not upgrading to unifi instead as there will be one month free subscription for migration case. biggrin.gif
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yangkuo
post Dec 14 2012, 02:58 PM

Getting Started
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Junior Member
90 posts

Joined: Jan 2007
one final question before i confirm to upgrade or not.

is the new wifi modem just part of offer or it is somehow necessary (technically) to use that in order to get to the higher speed connection?

can i just keep the new modem and dect phone and continue using the modem+router config that i have in place now? actually i don't mind even if they didn't give me those 2 items if it is not required to work. my focus is just to get the higher bandwidth.

i actually thought they just had to do some changes to config on their side eg. ports and account.



QUOTE(jovenne @ Dec 14 2012, 02:20 PM)
Hi, normally upgrading can be done within 3-5 days.
They will send technician to your house because you are entitled to get a new wifi modem and dect phone.

Just need to fill in my e-registration form to proceed smile.gif
Hmm, my company will pay me based on my sales performance.
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yangkuo
post Dec 15 2012, 04:03 PM

Getting Started
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Junior Member
90 posts

Joined: Jan 2007
Ok thanks for clarifying. I will submit the application form for upgrade to you once I can confirm that I'll be at home for next week.

Btw, the form is the one in your signature titled e-registration right? I went thru it but saw a lot of fields. Do I just fill in those marked as mandatory only since this is an upgrade process?


QUOTE(jovenne @ Dec 14 2012, 05:08 PM)
It's just part of the offer because your contract will be refreshed to 1 year.
So they provide you with new wifi modem and Dect phone.
Of course you can continue using your own modem that you are currently using smile.gif
Just take and keep or sell themĀ  rolleyes.gif hehe..
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This post has been edited by yangkuo: Dec 15 2012, 04:04 PM

 

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